Product Consultant Jobs in Ohio
Product Consultant jobs in Ohio are open across Cincinnati, Columbus, and Cleveland and other Ohio metros, with employers like Tata Consultancy Services (TCS), 84.51˚, and Wendy's hiring at every experience level. Find a role that fits below and apply directly.
Find Product Consultant JobsOverview
Showing 5 of 33+ Product Consultant jobs
Job Title: ITSM Service Now Consultant
Location: Cincinnati, OH (Onsite)
Duration: 12+ Months
Experience: 12+ Years
Job Summary:
We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow administration, platform support, troubleshooting, upgrades, integrations, performance optimization, and ITSM solution development. This role will serve as a Level 3 escalation point for Service Desk operations while ensuring platform stability, security, and continuous improvement.
Key Responsibilities:
ServiceNow Administration & Support:
- Provide end-to-end administration and support for the ServiceNow platform.
- Manage users, groups, roles, permissions, and access controls.
- Monitor platform health, uptime, performance, and system availability.
- Troubleshoot and resolve ServiceNow incidents, issues, and platform-related problems.
- Administer code releases, patches, plugins, upgrades, and clone activities.
- Support disaster recovery testing, backups, restores, and instance recovery activities.
- Manage ServiceNow licensing and reporting requirements.
Platform Development & Configuration:
- Configure and support ServiceNow ITSM, SPM, and CSM solutions.
- Develop and maintain Catalog Items, Flow Designer workflows, custom applications, and platform integrations.
- Support Service Portal, Virtual Agent, Knowledge Management, and Mobile capabilities.
- Utilize Automatic Test Framework (ATF) for testing and validation.
- Review code, identify defects, and collaborate with development teams on remediation.
Integrations & Security:
- Support REST, SOAP, ServiceNow Spokes, and third-party integrations.
- Diagnose and resolve Discovery and Service Mapping issues.
- Address platform vulnerabilities, especially MID Server security findings.
- Implement security best practices and support audit requirements.
- Manage credentials and secrets using enterprise vault solutions.
Agile Delivery & Operations:
- Participate in Agile/Kanban ceremonies, sprint planning, daily standups, and release activities.
- Create and maintain technical documentation, knowledge articles, and operational procedures.
- Manage incident queues and provide timely issue resolution.
- Document work using user stories and Agile project management practices.
- Collaborate with stakeholders, business teams, and technical teams to deliver platform enhancements.
Required Qualifications:
- 5+ years of hands-on experience with the ServiceNow platform.
- Strong expertise in ServiceNow ITSM implementations and administration.
- Experience with ServiceNow CSM, SPM, Service Portal, Virtual Agent, and Mobile solutions.
- Strong understanding of ServiceNow Architecture and platform best practices.
- Experience with REST APIs, SOAP integrations, Flow Designer, Discovery, and Service Mapping.
- Knowledge of ITIL processes including Incident, Change, Problem, Knowledge, and Service Catalog Management.
- Experience supporting platform upgrades, patching, cloning, security remediation, and performance tuning.
- Bachelor's degree in computer science or equivalent experience.
Mandatory Certifications:
- ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
- ServiceNow Certified Application Developer (CAD)
Preferred Qualifications:
- ITIL v4 Certification
- ServiceNow CIS-SPM Certification
- ServiceNow Mobile experience
- Experience with platform security, vulnerability management, and compliance requirements.
- Experience supporting enterprise-scale ServiceNow environments.
Technical Skills:
Mandatory Skills:
- ServiceNow ITSM
- CIS-ITSM
- ServiceNow CAD
- ServiceNow Administration
- ITIL Processes
- REST/SOAP Integrations
- ServiceNow Mobile
- ServiceNow Platform Development
Preferred Skills:
- ServiceNow SPM
- ServiceNow CSM
- Service Mapping
- Discovery
- Flow Designer
- ATF (Automated Test Framework)
- Virtual Agent
- Service Portal
Ideal Candidate Profile:
- Self-driven and proactive problem solver.
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management abilities.
- Comfortable working independently as well as within Agile teams.
- Passionate about learning new ServiceNow capabilities and industry best practices.
Job Title: ITSM Service Now Consultant
Location: Cincinnati, OH (Onsite)
Duration: 12+ Months
Experience: 12+ Years
Job Summary:
We are seeking an experienced ITSM Engineer with deep expertise in the ServiceNow platform to join a high-performing Agile/Kanban team. The ideal candidate will be responsible for ServiceNow administration, platform support, troubleshooting, upgrades, integrations, performance optimization, and ITSM solution development. This role will serve as a Level 3 escalation point for Service Desk operations while ensuring platform stability, security, and continuous improvement.
Key Responsibilities:
ServiceNow Administration & Support:
- Provide end-to-end administration and support for the ServiceNow platform.
- Manage users, groups, roles, permissions, and access controls.
- Monitor platform health, uptime, performance, and system availability.
- Troubleshoot and resolve ServiceNow incidents, issues, and platform-related problems.
- Administer code releases, patches, plugins, upgrades, and clone activities.
- Support disaster recovery testing, backups, restores, and instance recovery activities.
- Manage ServiceNow licensing and reporting requirements.
Platform Development & Configuration:
- Configure and support ServiceNow ITSM, SPM, and CSM solutions.
- Develop and maintain Catalog Items, Flow Designer workflows, custom applications, and platform integrations.
- Support Service Portal, Virtual Agent, Knowledge Management, and Mobile capabilities.
- Utilize Automatic Test Framework (ATF) for testing and validation.
- Review code, identify defects, and collaborate with development teams on remediation.
Integrations & Security:
- Support REST, SOAP, ServiceNow Spokes, and third-party integrations.
- Diagnose and resolve Discovery and Service Mapping issues.
- Address platform vulnerabilities, especially MID Server security findings.
- Implement security best practices and support audit requirements.
- Manage credentials and secrets using enterprise vault solutions.
Agile Delivery & Operations:
- Participate in Agile/Kanban ceremonies, sprint planning, daily standups, and release activities.
- Create and maintain technical documentation, knowledge articles, and operational procedures.
- Manage incident queues and provide timely issue resolution.
- Document work using user stories and Agile project management practices.
- Collaborate with stakeholders, business teams, and technical teams to deliver platform enhancements.
Required Qualifications:
- 5+ years of hands-on experience with the ServiceNow platform.
- Strong expertise in ServiceNow ITSM implementations and administration.
- Experience with ServiceNow CSM, SPM, Service Portal, Virtual Agent, and Mobile solutions.
- Strong understanding of ServiceNow Architecture and platform best practices.
- Experience with REST APIs, SOAP integrations, Flow Designer, Discovery, and Service Mapping.
- Knowledge of ITIL processes including Incident, Change, Problem, Knowledge, and Service Catalog Management.
- Experience supporting platform upgrades, patching, cloning, security remediation, and performance tuning.
- Bachelor's degree in computer science or equivalent experience.
Mandatory Certifications:
- ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
- ServiceNow Certified Application Developer (CAD)
Preferred Qualifications:
- ITIL v4 Certification
- ServiceNow CIS-SPM Certification
- ServiceNow Mobile experience
- Experience with platform security, vulnerability management, and compliance requirements.
- Experience supporting enterprise-scale ServiceNow environments.
Technical Skills:
Mandatory Skills:
- ServiceNow ITSM
- CIS-ITSM
- ServiceNow CAD
- ServiceNow Administration
- ITIL Processes
- REST/SOAP Integrations
- ServiceNow Mobile
- ServiceNow Platform Development
Preferred Skills:
- ServiceNow SPM
- ServiceNow CSM
- Service Mapping
- Discovery
- Flow Designer
- ATF (Automated Test Framework)
- Virtual Agent
- Service Portal
Ideal Candidate Profile:
- Self-driven and proactive problem solver.
- Strong troubleshooting and analytical skills.
- Excellent communication and stakeholder management abilities.
- Comfortable working independently as well as within Agile teams.
- Passionate about learning new ServiceNow capabilities and industry best practices.
See All 33 Product Consultant Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Product Consultant JobsProduct Consultant Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Product Consultant Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Tata Consultancy Services (TCS)13
- 84.51˚3
- Wendy's2
- Abacus1
- Aditi Consulting1
Top Industries Hiring
- Technology & Software22
- Consulting & Professional Services5
- Chemicals & Materials2
- Automotive1
- Energy1
What Ohio Employers Look For
The qualifications that appear most often in product consultant jobs across Ohio.
- 3 or more years of experience implementing, configuring, or supporting a SaaS or enterprise software product
- Demonstrated ability to run discovery sessions, requirements gathering, and stakeholder presentations
- Proficiency with CRM platforms such as Salesforce and project tracking tools such as Jira or Asana
- Bachelor's degree in business, computer science, information systems, or a related field
- Experience writing solution documentation, configuration guides, or customer-facing training materials
- Familiarity with APIs, data integrations, or technical troubleshooting in a client-facing context
Product Consultant Jobs in Ohio: Frequently Asked Questions
How many product consultant jobs are there in Ohio?
There are 33+ product consultant openings in Ohio on Migrate Mate as of June 2026, with the most roles in Cincinnati, Columbus, and Cleveland. New positions post regularly as employers across Ohio hire.
Which Ohio cities have the most product consultant jobs?
Cincinnati, Columbus, and Cleveland have the most product consultant openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire product consultants in Ohio?
Employers hiring product consultants in Ohio include Tata Consultancy Services (TCS), 84.51˚, and Wendy's, based on current listings on Migrate Mate as of June 2026.
Are there remote product consultant jobs in Ohio?
Yes. About 9% of product consultant openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for product consultant jobs in Ohio?
You can apply to product consultant jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 33 Product Consultant Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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