Product Support Specialist Jobs in Lansing, MI
Product Support Specialist jobs in Lansing are concentrated in the downtown Capitol Area, the East Lansing corridor, and the Eastside business district, with strong demand from state government agencies, insurance carriers, healthcare networks, and technology firms. Employers hiring right now include Ferguson, Michigan Farm Bureau, and Xanitos. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 17+ Product Support Specialist jobs









We are seeking an Area Support Director in Lansing, MI.
The primary job responsibility will be fill / cover various roles in multiple Environmental Services departments throughout the region. The roles referenced are (Housekeeping Associate, Floorcare Technician, Operations Manager, Assistant Director, Director, Training Manager, Patient Ambassador). The position will also have responsibilities within the region to assist in audits, accreditation compliance, Training compliance, and budget performance throughout the region.
Requirements:
- Previous EVS Healthcare UD level experience
- Floorcare
- Payroll
- Training
- Union Experience preferred
- Ability to travel within MI and surrounding states
- Ability to work any shift
What we look for in an Area Support Director:
- Strong leadership skills and experience leading and managing a team
- Customer service minded individuals
- Strong communication skills
Responsibilities:
- Control expenses within area of responsibility.
- Develop and recommend Department Operating Budget and ensure the department operates within the budget.
- Evaluate and justify supplies, equipment and purchases as needed.
- Maintain records and statistics for administrative and regulatory purposes.
- Plan, organize, direct, coordinate, and supervise functions and activities of the department.
- Establish work standards and work flow.
- Establish and maintain effective lines of communication with the client and Hospital personnel to ascertain that their needs and requirements as related to the Hospital Management Contract are being satisfied.
- Ensure compliance with all regulatory agencies.
- Maintain an environment that is in sanitary, attractive, and orderly condition.
- Ensure that environmental procedures are being followed.
- Demonstrate and promote Xanitos’ culture, values, and management philosophy.
- Proactive in the achievement of the Hospital goals and objectives.
- Demonstrate quality leadership in meeting performance plans.
- Working Knowledge of Xanfin.
- Travel required Maximum of 10 days at a time per assignment.
- Skills fair involvement throughout region.
Qualifications:
- Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
- High School Diploma, GED or Equivalent Required
- Bachelor’s degree Preferred OR related experience AND three to five years of supervisory experience.
- Ability to analyze and interpret financial and other data.
- Demonstrated proficiency with general business acumen.
- Excellent interpersonal skills.
- Strong service/quality attitude.
- Ability to plan, organize, prioritize and achieve effective time management.
- Ability to work under pressure and meet established goals and objectives.
- Strong public speaking skills.
- Sense of urgency and ability to meet deadlines; self-directed.
Xanitos understands the importance of you, and your family’s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:
- Medical
- Dental
- Vision
- Life, Accident, and Disability Insurance
- 401k Retirement Plans
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Commuter Benefits
- Shoes for Crews Reimbursement
- Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.
- Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More
Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
Education
Required- High School Diploma, GED or equivalent or better
- Bachelors or better in Business Administration
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 17 Product Support Specialist Jobs in Lansing
Find roles in Lansing that match your experience and apply in just a few clicks.
Find JobsProduct Support Specialist Job Market in Lansing
Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
Product Support Specialist Jobs in Lansing: Frequently Asked Questions
How do I get a product support specialist job in Lansing?
Lansing's strongest hiring comes from state government contractors, regional insurance companies, healthcare IT firms, and mid-size technology employers clustered downtown and along the East Lansing corridor. Candidates who can demonstrate hands-on troubleshooting experience, ticketing system proficiency, and familiarity with enterprise software environments stand out in this market. Tailoring your application to the specific product or platform each employer supports gives you a practical edge over generalist applicants.
Which companies hire product support specialists in Lansing?
Lansing product support specialist roles are posted by Ferguson, Michigan Farm Bureau, and Xanitos and others right now, based on current listings on Migrate Mate as of July 2026. The local market is anchored by state-adjacent technology vendors, regional insurers, and healthcare organizations that rely on dedicated support teams for their proprietary and third-party platforms.
Are there remote product support specialist jobs in Lansing?
Yes, though availability depends heavily on the role: software-based and SaaS support positions go remote frequently, while hardware-focused or on-site deployment roles rarely do. About 75% of product support specialist openings tied to Lansing are remote or hybrid as of July 2026, reflecting broader flexibility among the city's technology and insurance employers. Customer-facing software triage and account support functions are the most consistently remote in Lansing.
How can I get a product support specialist job in Lansing with little or no experience?
The most realistic entry path in Lansing is through help desk or tier-one technical support roles at state agency contractors or regional insurance carriers, where structured onboarding is common and product knowledge is trainable on the job. Entry-level openings at healthcare IT vendors and software companies in the East Lansing area also provide a realistic foothold. Certifications in CompTIA A+, ITIL fundamentals, or a vendor-specific platform strengthen your profile against more experienced applicants.
Which industries hire the most product support specialists in Lansing?
Lansing product support specialist roles concentrate in Healthcare & Medical Services, based on current listings on Migrate Mate as of July 2026. Lansing's position as Michigan's state capital drives consistent demand from government technology vendors and insurance carriers, while a growing health system and university presence sustains steady hiring in healthcare IT and education technology support.
Related Jobs in Michigan
See All 17 Product Support Specialist Jobs in Lansing
Find roles in Lansing that match your experience and apply in just a few clicks.
Find Jobs