Program Operations Coordinator Jobs
Program Operations Coordinator jobs are open across healthcare, nonprofits, higher education, government, and tech, at every level from entry-level to senior and program manager, with specializations in grant administration, logistics coordination, and cross-functional project support. Find a role that fits below and apply directly.
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Showing 5 of 91+ Program Operations Coordinator jobs
Position Summary
Incumbents of positions in this series coordinate and monitor assigned program activities; review and analyze data concerning agency programs; provide technical assistance and advice to agency personnel and others; respond to inquiries; maintain liaison with various agencies; and perform related work as required.
The basic purpose of this work is to coordinate, monitor, develop and implement programs for an assigned agency.
Duties and Responsibilities
Coordinate and monitor all mailroom activities (including sorting, logging, processing and staging mail/packages) to ensure effective operations and compliance with established standards.
Assist with the day-to-day mailroom operations of the Transportation Building located at 10 Park Plaza in Boston or RMV operations at Quincy Headquarters.
Supervise the mailroom staff and contractor(s) to ensure prompt and accurate handling of incoming, internal and outgoing mail/packages.
Perform annual EPRS for all mailroom staff.Monitor and operate all mailroom equipment, ensuring that it is in good working condition; scheduling maintenance as necessary.
Review and analyze mailroom budget data to ensure adequate funding is available for the postage machines.
Perform daily pick up of mail from the Back Bay or other assigned Postal Office and maintain log of returned mail.
Receive, sort, log, record and deliver all incoming/outgoing mail; along with USPS, FedEx, DHL and UPS packages and scan into SendPro system.
Deliver and obtain legible signatures for all incoming packages.
Inspect all incoming and outgoing mail daily after sorted and metered.
Report any operational problems to management, and make recommendations for changes in procedures, guidelines, etc.
Keep mailroom clean and organized.
Respond to inquiries from internal customers and others to provide information, as needed.
Ensure that all packages received are processed and delivered on the same day.
Utilize proper postage amounts and required identification to outgoing mail and packages.
Conduct weekly review of all required mail and postage supplies and replenishment as needed.
Ensure all incoming mail and packages including WB Mason are accounted for and delivered at the end of each day.
Prepare reconcile UPS report at the end of each day and maintain records accordingly.
Provide training and technical assistance to new staff to ensure compliance with established policies, procedures and standards.
Assist with special deliveries and pick-up/delivery of packaging and mail to various locations and non-mail routes as needed.
Maintain records and prepare reports using MS Word and Excel.
Perform other duties as needed.
This position is on-site daily, 8:00am – 4:15pm. Overtime may be required periodically. One position will be located at 10 Park Plaza, Boston, the other at RMV Headquarters at 200 Newport Ave. Ext., Quincy.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
PESJobs
Qualifications
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
SPECIAL REQUIREMENT: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required.
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.
For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Primary Location
: United States-Massachusetts-10 Park PlazaJob
: Equipment, Facilities & ServicesAgency
: Massachusetts Department of TransportationSchedule
: Full-timeShift
: DayJob Posting
: Nov 13, 2026, 10:45:12 AMNumber of Openings
: 2Salary
: 66,889.30 - 98,398.18 YearlyPosition Summary
Incumbents of positions in this series coordinate and monitor assigned program activities; review and analyze data concerning agency programs; provide technical assistance and advice to agency personnel and others; respond to inquiries; maintain liaison with various agencies; and perform related work as required.
The basic purpose of this work is to coordinate, monitor, develop and implement programs for an assigned agency.
Duties and Responsibilities
Coordinate and monitor all mailroom activities (including sorting, logging, processing and staging mail/packages) to ensure effective operations and compliance with established standards.
Assist with the day-to-day mailroom operations of the Transportation Building located at 10 Park Plaza in Boston or RMV operations at Quincy Headquarters.
Supervise the mailroom staff and contractor(s) to ensure prompt and accurate handling of incoming, internal and outgoing mail/packages.
Perform annual EPRS for all mailroom staff.Monitor and operate all mailroom equipment, ensuring that it is in good working condition; scheduling maintenance as necessary.
Review and analyze mailroom budget data to ensure adequate funding is available for the postage machines.
Perform daily pick up of mail from the Back Bay or other assigned Postal Office and maintain log of returned mail.
Receive, sort, log, record and deliver all incoming/outgoing mail; along with USPS, FedEx, DHL and UPS packages and scan into SendPro system.
Deliver and obtain legible signatures for all incoming packages.
Inspect all incoming and outgoing mail daily after sorted and metered.
Report any operational problems to management, and make recommendations for changes in procedures, guidelines, etc.
Keep mailroom clean and organized.
Respond to inquiries from internal customers and others to provide information, as needed.
Ensure that all packages received are processed and delivered on the same day.
Utilize proper postage amounts and required identification to outgoing mail and packages.
Conduct weekly review of all required mail and postage supplies and replenishment as needed.
Ensure all incoming mail and packages including WB Mason are accounted for and delivered at the end of each day.
Prepare reconcile UPS report at the end of each day and maintain records accordingly.
Provide training and technical assistance to new staff to ensure compliance with established policies, procedures and standards.
Assist with special deliveries and pick-up/delivery of packaging and mail to various locations and non-mail routes as needed.
Maintain records and prepare reports using MS Word and Excel.
Perform other duties as needed.
This position is on-site daily, 8:00am – 4:15pm. Overtime may be required periodically. One position will be located at 10 Park Plaza, Boston, the other at RMV Headquarters at 200 Newport Ave. Ext., Quincy.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.
MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.
PESJobs
Qualifications
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions
I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*
II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*
- Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
SPECIAL REQUIREMENT: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required.
For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.
For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Primary Location
: United States-Massachusetts-10 Park PlazaJob
: Equipment, Facilities & ServicesAgency
: Massachusetts Department of TransportationSchedule
: Full-timeShift
: DayJob Posting
: Nov 13, 2026, 10:45:12 AMNumber of Openings
: 2Salary
: 66,889.30 - 98,398.18 YearlyProgram Operations Coordinator Jobs by Experience Level
See All 91 Program Operations Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsProgram Operations Coordinator Job Market
Who's Hiring
- Amazon13
- Apple4
- Stripe3
- GXO Logistics3
- CAMBA2
Top Industries Hiring
- Banking & Financial Services
- Technology & Software
What Employers Look For
The qualifications that appear most often in program operations coordinator jobs.
- Bachelor's degree in business administration, public administration, or a related field
- Two or more years of experience coordinating programs, projects, or operational workflows
- Proficiency with project management tools such as Asana, Smartsheet, or similar platforms
- Strong written and verbal communication skills for stakeholder and vendor coordination
- Experience with data tracking, reporting, and maintaining program documentation
- Familiarity with grant administration, contract management, or budget tracking processes
Tips for Your Program Operations Coordinator Job Search
Tailor your resume to program frameworks
Program operations coordinators are expected to manage workflows, timelines, and stakeholders simultaneously. Rewrite your bullet points to show how you tracked deliverables, resolved bottlenecks, or kept cross-functional teams aligned, not just that you assisted or supported a program.
Highlight tools beyond basic project software
Many listings specify Salesforce, Asana, Smartsheet, or sector-specific database platforms. Name the exact tools you have used in your resume and match them to the terminology in each job posting, since applicant tracking systems screen for literal tool names.
Apply early to roles that fit
Migrate Mate lists program operations coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by program type, not just title
The same job is posted as program coordinator, operations coordinator, and program specialist depending on the organization. Search by program type, such as workforce development, clinical operations, or grant-funded programs, to surface openings that match your background but use a different title.
Prepare a process improvement example for interviews
Interviewers for operations roles almost always ask how you have improved a workflow or caught an error before it escalated. Prepare one concrete example with a before-and-after outcome, specific to program administration, not general office work.
Negotiate scope before you negotiate salary
Program operations roles vary widely in what they own. Before accepting an offer, clarify whether you will manage vendor contracts, budgets, or staff, since those responsibilities affect your leverage in future negotiations and your path to a senior title.
Program Operations Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most program operations coordinators?
The companies hiring the most program operations coordinators right now include Amazon, Apple, and Stripe, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Healthcare systems, universities, and large nonprofits consistently represent a significant portion of active postings.
How many program operations coordinator jobs are remote?
About 72% of program operations coordinator openings are fully remote or hybrid as of November 2026, with availability varying significantly by sector. Grant administration, data reporting, and communications-focused program roles tend to be the most remote-friendly, while roles that require on-site vendor oversight or in-person stakeholder management are more likely to require a physical presence.
How do you become a program operations coordinator?
Start with a bachelor's degree in a field like public administration, business, or a subject area relevant to your target sector such as public health or education. Build hands-on experience through internships, volunteer coordination roles, or administrative positions that involve project tracking or stakeholder communication. Develop proficiency with common project management and database tools, then apply to coordinator roles that match your program area.
Can you get a program operations coordinator job with little or no experience?
Yes, entry-level program operations coordinator roles do exist, particularly in nonprofits, higher education, and government agencies that value mission alignment alongside skills. Strengthen your application by pointing to transferable experience such as event coordination, committee administration, or volunteer program management. Certifications in project management and demonstrated proficiency with workflow tools can offset a shorter work history when experience is limited.
What does the program operations coordinator interview process look like?
Most employers start with a phone or video screen focused on your background and familiarity with their program area. A second round typically involves behavioral questions about how you have handled competing deadlines, stakeholder conflicts, or operational gaps. Some organizations include a practical exercise such as reviewing a sample project timeline or drafting a process summary to assess your organizational and communication skills before a final offer.
Where can I find and apply to program operations coordinator jobs?
You can find and apply to program operations coordinator jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover roles in healthcare, nonprofits, higher education, government, and tech at a range of seniority levels. Find roles that fit your background and apply directly to each listing from the page.
See All 91 Program Operations Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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