Program Operations Specialist Jobs
Program Operations Specialist jobs are open across healthcare, nonprofit, government, education, and technology sectors, from entry-level coordinator roles to senior and program director levels, with specializations in grant management, process improvement, and cross-functional project coordination. Find a role that fits below and apply directly.
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Job Description
The School of Nursing has an outstanding opportunity for Program Operations Specialist – Academic Affairs to join their team.
Position Description
Reporting to the Department Administrator, The Office of Student and Academic Affairs (OSAA) within the University of Washington School of Nursing is seeking a Program Operations Specialist to administer operational programs, systems, and processes supporting the School’s academic affairs and academic program functions. Reporting to the OSAA Administrator, this position manages assigned program operations across academic programs, curriculum and course administration, faculty-facing academic processes, and related organizational initiatives. The position regularly performs professional-level program administration and management of a non-routine nature that requires independent judgment and decision making, and it holds substantial responsibility for the success of OSAA’s academic program operations.
The Program Operations Specialist develops, administers, and improves the operational infrastructure supporting academic program delivery. Responsibilities include developing and maintaining workflows and procedures; coordinating activities across academic programs and functional areas; managing academic processes, documentation, and tracking systems; coordinating implementation of curriculum and program changes; and monitoring and improving operational processes.
The position works closely with academic program directors, faculty, OSAA leadership and staff, and other School and University partners to ensure academic operations are coordinated, documented, sustainable, and responsive to organizational needs. The position exercises independent judgment in administering assigned programs and systems, resolving operational issues, coordinating complex processes and timelines, and recommending and implementing process improvements. The position is accountable for the quality, efficiency, and results of assigned programs and systems, and it establishes the methods, procedures, timelines, and resource plans needed to meet program objectives.
Key Responsibilities
Academic Programs Operations (50%):
- Develop, implement, and maintain procedures, documentation, and tracking tools for assigned academic program operations; exercise independent judgment to identify, propose, and implement process improvements that enhance the student and faculty experience and operational efficiency.
- Manage Connected Teaching processes across academic programs, including coordination, tracking, and documentation.
- Manage operational processes in partnership with Program Directors, including programmatic scheduling, tracking, documentation, and coordination of recurring program activities.
- Complete program verification requests for graduates and maintain related documentation.
- Administer operations for clinical and community advisory boards, clinical compliance, and simulation activities.
- Manage DNP student project matching, including timelines, tracking, communications, and coordination with program stakeholders.
- Manage operations for DNP on-campus intensives across all specialty tracks, including scheduling, space reservations, and coordination with the Simulation Center, Learning Design and Media, and other School of Nursing units to ensure intensive activities align with course and track calendars.
- Engage specialty directors, course faculty, and the DNP Program Director in planning intensive schedules and activities; exercise independent judgment to resolve scheduling conflicts across tracks and units, apply established DNP program standards consistently, and use student and faculty feedback to identify and implement improvements. Plan, manage, and evaluate assigned academic programs and events, including Convocation, pinning ceremonies, and DNP Poster Day, including timelines, logistics, vendor coordination, resource planning, and post-event evaluation.
Communications Intake & Service Operations (35%)
- Lead implementation and ongoing administration of the academic affairs portion of OSAA’s centralized communications intake and ticketing system, which serves as the School of Nursing’s virtual front door. Manage an exceptionally high volume of inquiries with efficiency and independent judgment, and partner with the Program Operations Specialist – Student Affairs on shared system configuration and service standards.
- Develop and maintain workflows, service categories, routing protocols, and escalation pathways to ensure inquiries are directed to the appropriate functional area.
- Partner with OSAA teams to develop standardized responses, knowledge resources, and internal guidance that support accurate and consistent service delivery.
- Monitor communication volume, response timelines, recurring topics, and other service data; develop reports, identify trends, and propose and implement process improvements that enhance the student and faculty experience and service efficiency. Develop system documentation and training resources, coordinate system enhancements, and provide operational guidance to OSAA staff.
Academic Governance & Committee Operations (15%)
- Administer operations for the School’s coordinating committees, establishing annual meeting schedules, governance timelines, and recurring workflows aligned with the academic calendar.
- Manage committee membership, communication channels, and shared resources to ensure continuity across committee terms and leadership transitions.
- Partner with committee chairs to plan agendas, identify items that require School or University review processes, and prepare and distribute meeting materials.
- Attend assigned committee meetings and maintain the official record of committee actions, minutes, and supporting documentation.
- Track committee actions, decisions, and follow-up items and coordinate next steps with committee chairs and relevant partners; monitor progress and escalate unresolved items to appropriate leadership.
- Advise committee chairs on procedural requirements, timelines, and documentation standards for committee actions. Other duties as assigned
Required Qualifications
To be considered for this opportunity, your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
- Bachelor’s degree in business administration, public administration, education, social sciences, communications, or a related field and two years of experience in program administration, program operations, higher education administration, or a related area . Equivalent education and/or experience may substitute for stated requirements.
Additional Qualifications
- Experience administering programs, operational processes, or organizational systems involving multiple stakeholders.
- Experience developing, documenting, and implementing operational procedures and workflows.
- Demonstrated ability to independently interpret and apply established policies, procedures, and requirements. Strong organizational, communication, and project-management skills, with demonstrated ability to exercise independent judgment and manage multiple priorities.
Preferred Qualifications
- Experience in higher education program operations, academic administration, or a related academic environment.
- Experience supporting academic programs, faculty, Program Directors, or academic leadership.
- Experience coordinating academic governance, committees, or other collaborative administrative processes.
- Experience developing standard operating procedures, process documentation, or operational resources. Familiarity with University of Washington administrative systems, policies, and procedures.
Working Conditions
- This position is eligible for a hybrid work schedule, with a combination of on-site and remote work in accordance with School of Nursing and University policies
- Expected to work approximately 40 hours per week
- Occasional evening or weekend work may be required to support special events, programs, or organizational activities Ability to move and transport office or event materials weighing up to 20 pounds occasionally
Application Requirement
Please submit a resume detailing relevant experience and qualifications.
About the Team
The Office of Student and Academic Affairs (OSAA) supports undergraduate and graduate nursing students across the School of Nursing through academic operations, student support services, onboarding, events, communications, and program coordination. OSAA partners closely with faculty, staff, and leadership to support student success and operational excellence across academic programs.
Compensation, Benefits and Position Details
Pay Range Minimum:
$66,000.00 annualPay Range Maximum:
$72,000.00 annualOther Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:
First Shift (United States of America)Temporary or Regular?
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
Not ApplicableAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
Job Description
The School of Nursing has an outstanding opportunity for Program Operations Specialist – Academic Affairs to join their team.
Position Description
Reporting to the Department Administrator, The Office of Student and Academic Affairs (OSAA) within the University of Washington School of Nursing is seeking a Program Operations Specialist to administer operational programs, systems, and processes supporting the School’s academic affairs and academic program functions. Reporting to the OSAA Administrator, this position manages assigned program operations across academic programs, curriculum and course administration, faculty-facing academic processes, and related organizational initiatives. The position regularly performs professional-level program administration and management of a non-routine nature that requires independent judgment and decision making, and it holds substantial responsibility for the success of OSAA’s academic program operations.
The Program Operations Specialist develops, administers, and improves the operational infrastructure supporting academic program delivery. Responsibilities include developing and maintaining workflows and procedures; coordinating activities across academic programs and functional areas; managing academic processes, documentation, and tracking systems; coordinating implementation of curriculum and program changes; and monitoring and improving operational processes.
The position works closely with academic program directors, faculty, OSAA leadership and staff, and other School and University partners to ensure academic operations are coordinated, documented, sustainable, and responsive to organizational needs. The position exercises independent judgment in administering assigned programs and systems, resolving operational issues, coordinating complex processes and timelines, and recommending and implementing process improvements. The position is accountable for the quality, efficiency, and results of assigned programs and systems, and it establishes the methods, procedures, timelines, and resource plans needed to meet program objectives.
Key Responsibilities
Academic Programs Operations (50%):
- Develop, implement, and maintain procedures, documentation, and tracking tools for assigned academic program operations; exercise independent judgment to identify, propose, and implement process improvements that enhance the student and faculty experience and operational efficiency.
- Manage Connected Teaching processes across academic programs, including coordination, tracking, and documentation.
- Manage operational processes in partnership with Program Directors, including programmatic scheduling, tracking, documentation, and coordination of recurring program activities.
- Complete program verification requests for graduates and maintain related documentation.
- Administer operations for clinical and community advisory boards, clinical compliance, and simulation activities.
- Manage DNP student project matching, including timelines, tracking, communications, and coordination with program stakeholders.
- Manage operations for DNP on-campus intensives across all specialty tracks, including scheduling, space reservations, and coordination with the Simulation Center, Learning Design and Media, and other School of Nursing units to ensure intensive activities align with course and track calendars.
- Engage specialty directors, course faculty, and the DNP Program Director in planning intensive schedules and activities; exercise independent judgment to resolve scheduling conflicts across tracks and units, apply established DNP program standards consistently, and use student and faculty feedback to identify and implement improvements. Plan, manage, and evaluate assigned academic programs and events, including Convocation, pinning ceremonies, and DNP Poster Day, including timelines, logistics, vendor coordination, resource planning, and post-event evaluation.
Communications Intake & Service Operations (35%)
- Lead implementation and ongoing administration of the academic affairs portion of OSAA’s centralized communications intake and ticketing system, which serves as the School of Nursing’s virtual front door. Manage an exceptionally high volume of inquiries with efficiency and independent judgment, and partner with the Program Operations Specialist – Student Affairs on shared system configuration and service standards.
- Develop and maintain workflows, service categories, routing protocols, and escalation pathways to ensure inquiries are directed to the appropriate functional area.
- Partner with OSAA teams to develop standardized responses, knowledge resources, and internal guidance that support accurate and consistent service delivery.
- Monitor communication volume, response timelines, recurring topics, and other service data; develop reports, identify trends, and propose and implement process improvements that enhance the student and faculty experience and service efficiency. Develop system documentation and training resources, coordinate system enhancements, and provide operational guidance to OSAA staff.
Academic Governance & Committee Operations (15%)
- Administer operations for the School’s coordinating committees, establishing annual meeting schedules, governance timelines, and recurring workflows aligned with the academic calendar.
- Manage committee membership, communication channels, and shared resources to ensure continuity across committee terms and leadership transitions.
- Partner with committee chairs to plan agendas, identify items that require School or University review processes, and prepare and distribute meeting materials.
- Attend assigned committee meetings and maintain the official record of committee actions, minutes, and supporting documentation.
- Track committee actions, decisions, and follow-up items and coordinate next steps with committee chairs and relevant partners; monitor progress and escalate unresolved items to appropriate leadership.
- Advise committee chairs on procedural requirements, timelines, and documentation standards for committee actions. Other duties as assigned
Required Qualifications
To be considered for this opportunity, your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
- Bachelor’s degree in business administration, public administration, education, social sciences, communications, or a related field and two years of experience in program administration, program operations, higher education administration, or a related area . Equivalent education and/or experience may substitute for stated requirements.
Additional Qualifications
- Experience administering programs, operational processes, or organizational systems involving multiple stakeholders.
- Experience developing, documenting, and implementing operational procedures and workflows.
- Demonstrated ability to independently interpret and apply established policies, procedures, and requirements. Strong organizational, communication, and project-management skills, with demonstrated ability to exercise independent judgment and manage multiple priorities.
Preferred Qualifications
- Experience in higher education program operations, academic administration, or a related academic environment.
- Experience supporting academic programs, faculty, Program Directors, or academic leadership.
- Experience coordinating academic governance, committees, or other collaborative administrative processes.
- Experience developing standard operating procedures, process documentation, or operational resources. Familiarity with University of Washington administrative systems, policies, and procedures.
Working Conditions
- This position is eligible for a hybrid work schedule, with a combination of on-site and remote work in accordance with School of Nursing and University policies
- Expected to work approximately 40 hours per week
- Occasional evening or weekend work may be required to support special events, programs, or organizational activities Ability to move and transport office or event materials weighing up to 20 pounds occasionally
Application Requirement
Please submit a resume detailing relevant experience and qualifications.
About the Team
The Office of Student and Academic Affairs (OSAA) supports undergraduate and graduate nursing students across the School of Nursing through academic operations, student support services, onboarding, events, communications, and program coordination. OSAA partners closely with faculty, staff, and leadership to support student success and operational excellence across academic programs.
Compensation, Benefits and Position Details
Pay Range Minimum:
$66,000.00 annualPay Range Maximum:
$72,000.00 annualOther Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:
First Shift (United States of America)Temporary or Regular?
This is a regular positionFTE (Full-Time Equivalent):
100.00%Union/Bargaining Unit:
Not ApplicableAbout the UW
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
Program Operations Specialist Jobs by Experience Level
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Find JobsProgram Operations Specialist Job Market
Who's Hiring
- Amazon13
- Apple4
- Saronic Technologies4
- University Of Washington4
- Stripe3
Top Industries Hiring
- Banking & Financial Services
- Technology & Software
What Employers Look For
The qualifications that appear most often in program operations specialist jobs.
- Bachelor's degree in business administration, public administration, or a related field
- Experience managing program budgets, timelines, and cross-functional stakeholder relationships
- Proficiency with project management tools such as Asana, Monday.com, Smartsheet, or similar platforms
- Strong data tracking and reporting skills using spreadsheets or business intelligence tools
- Familiarity with grants management, contract compliance, or government program requirements
- PMP, CAPM, or similar project management certification preferred for senior roles
Tips for Your Program Operations Specialist Job Search
Tailor your resume to program frameworks
Program operations roles prioritize demonstrated experience managing program lifecycles, not just tasks. Reframe your bullet points around program phases, stakeholder coordination, and measurable outcomes like reduced cycle times or improved reporting accuracy.
Highlight process improvement and documentation
Employers expect program operations specialists to own SOPs, workflows, and cross-team documentation. If you've built or overhauled a tracking system, standardized a reporting template, or mapped a process for the first time, make that visible and specific on your resume.
Apply early to roles that fit
Migrate Mate lists program operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by program type and sector
Program operations work differs sharply between a federal contractor, a healthcare system, and a nonprofit. When searching for openings, filter by sector or look for keywords like 'grant-funded,' 'government contracts,' or 'clinical programs' to target roles that match your actual experience.
Prepare for scenario-based interview questions
Interviewers for these roles frequently ask how you've handled a program that went off-track, managed competing priorities across stakeholders, or built a reporting structure from scratch. Prepare two or three concrete examples with specific actions you took and what changed as a result.
Negotiate scope and tools access up front
Before accepting an offer, clarify which systems you'll own, whether you'll have budget authority, and what reporting cadence the role requires. Program operations specialists who inherit broken workflows without tools access or authority to fix them face a much harder ramp.
Program Operations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most program operations specialists?
The most active employers for program operations specialists right now are Amazon, Apple, and Saronic Technologies, and the most openings are in Washington, New York, and California, based on current listings on Migrate Mate as of November 2026. Healthcare systems, federal contractors, and large nonprofits consistently represent the heaviest hiring volume for this role.
How many program operations specialist jobs are remote?
About 72% of program operations specialist openings are fully remote or hybrid as of November 2026, with availability varying significantly by sector. Roles focused on reporting, grants management, and internal process coordination tend to offer the most remote flexibility, while positions tied to clinical programs, facilities, or in-person stakeholder management more often require on-site presence.
How do you become a program operations specialist?
Start with a bachelor's degree in business administration, public policy, nonprofit management, or a related field. Build experience through project coordinator, program assistant, or operations analyst roles where you own deliverables, manage timelines, and work across teams. Develop proficiency in project management tools and data tracking. Earning a PMP or CAPM certification strengthens your candidacy for mid-level and senior roles.
Can you get a program operations specialist job with little experience?
Yes, entry-level program operations specialist roles exist, particularly in nonprofits, government agencies, and healthcare organizations. Focus on roles titled program coordinator or operations associate as stepping stones. Demonstrate that you've owned a process, managed a project end to end, or built a reporting system, even in a volunteer, internship, or adjacent administrative capacity.
What does the program operations specialist interview process look like?
Most interviews include an initial screen with HR or a recruiter, followed by one or two rounds with the hiring manager and cross-functional partners such as a program director or department head. Expect competency-based questions about managing competing priorities, stakeholder communication, and process improvement. Some employers add a written exercise or case study asking you to outline how you'd approach an operational problem.
Where can I find and apply to program operations specialist jobs?
You can find and apply to program operations specialist jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your background and apply directly to each listing.
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