Remote Program Operations Specialist Jobs
Remote program operations specialist jobs are in active demand across the U.S., with remote-first firms and distributed teams regularly posting openings in sectors like nonprofits, healthcare, education, and tech. Employers hiring remotely right now include Spotify, Whatnot, and Collectors. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 6+ Remote Program Operations Specialist jobs
This is a fully remote opportunity.
Gradient AI:
Gradient AI is revolutionizing Group Health and P&C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry's largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team.
About the Role:
Gradient AI is looking for a Program Operations Specialist to own project and case management across our health underwriting products. This person will manage a portfolio of clients from implementation through ongoing service, driving cross-functional coordination, process improvement, and reporting so our operations run proactively rather than reactively.
How You Will Make an Impact
- Own project and case management across our health underwriting products, from intake and prioritization through assignment and end to end tracking.
- Maintain a centralized, client by client view of status, timelines, dependencies, risks, and priorities across the portfolio.
- Partner with Product, Data Science, Data Engineering, Implementation, QA, and Client Executives to drive follow through, confirm progress, and resolve blockers without relying on formal authority.
- Drive process improvement and automation across project and case management, using deep fluency in Salesforce, Jira, and spreadsheet trackers to find opportunities to streamline.
- Connect workflows and data across systems to build scalable solutions that improve tracking, reporting, and visibility, reducing reliance on manual, fragmented processes.
- Build standardized, data driven reporting on ticket volume, aging, bottlenecks, resolution rates, and workload to give teams and leadership actionable visibility.
- Evolve the function from reactive coordination to a proactive, data driven operating model by closing process gaps and increasing efficiency, accountability, and visibility.
Skills Needed to Succeed
- 5+ years of experience, ideally in service delivery, implementation management, issue and case management, or project and program coordination.
- Experience at a software or SaaS company is expected, insurance industry experience is a plus but not required.
- Strong working knowledge of Jira, Excel, and Salesforce, with the ability to build and maintain reports, dashboards, and trackers.
- Comfortable working with technical teams like Data Science and Data Engineering, translating between technical detail and business priorities.
- Comfortable managing many concurrent workstreams with different owners and no single defined end date.
- Strong organizational skills and follow through, with the ability to hold cross functional teams accountable without direct authority over them.
- Clear written and verbal communication skills, with the ability to translate ticket level detail into portfolio level visibility for leadership.
What We Offer:
- A fun, team-oriented startup culture.
- Generous stock options — we all get to own a piece of what we're building.
- Unlimited vacation days.
- Flexible schedule that supports working from home.
- Full benefits package includes medical, dental, vision, 401k, paid parental leave, and more.
- Ample opportunities to learn and take on new responsibilities.
We are an equal opportunity employer.
Salary Range: $115,000-140,000 base salary annually.
This role is also eligible for an annual performance bonus, equity grant, and a comprehensive benefits package. In accordance with the Massachusetts Pay Transparency Law, we are providing a good-faith salary range for this position at the time of posting. The actual salary offered will depend on the level at which the candidate is hired, as well as their experience, skills, qualifications, and location. Compensation may grow over time through merit-based increases, promotions, and company-wide adjustments. If your salary expectations fall outside this range, we still encourage you to apply so we can have a conversation.
This is a fully remote opportunity.
Gradient AI:
Gradient AI is revolutionizing Group Health and P&C insurance with AI-powered solutions that help insurers predict risk more accurately, improve profitability, and automate underwriting and claims. Our SaaS platform taps into one of the industry's largest data lakes—tens of millions of policies and claims—to deliver deep, actionable insights. Trusted by leading carriers, MGAs, TPAs, and self-insured employers, Gradient AI has grown rapidly since our founding in 2018. Backed by $56M in Series C funding, we're scaling fast—and it's an exciting time to join the team.
About the Role:
Gradient AI is looking for a Program Operations Specialist to own project and case management across our health underwriting products. This person will manage a portfolio of clients from implementation through ongoing service, driving cross-functional coordination, process improvement, and reporting so our operations run proactively rather than reactively.
How You Will Make an Impact
- Own project and case management across our health underwriting products, from intake and prioritization through assignment and end to end tracking.
- Maintain a centralized, client by client view of status, timelines, dependencies, risks, and priorities across the portfolio.
- Partner with Product, Data Science, Data Engineering, Implementation, QA, and Client Executives to drive follow through, confirm progress, and resolve blockers without relying on formal authority.
- Drive process improvement and automation across project and case management, using deep fluency in Salesforce, Jira, and spreadsheet trackers to find opportunities to streamline.
- Connect workflows and data across systems to build scalable solutions that improve tracking, reporting, and visibility, reducing reliance on manual, fragmented processes.
- Build standardized, data driven reporting on ticket volume, aging, bottlenecks, resolution rates, and workload to give teams and leadership actionable visibility.
- Evolve the function from reactive coordination to a proactive, data driven operating model by closing process gaps and increasing efficiency, accountability, and visibility.
Skills Needed to Succeed
- 5+ years of experience, ideally in service delivery, implementation management, issue and case management, or project and program coordination.
- Experience at a software or SaaS company is expected, insurance industry experience is a plus but not required.
- Strong working knowledge of Jira, Excel, and Salesforce, with the ability to build and maintain reports, dashboards, and trackers.
- Comfortable working with technical teams like Data Science and Data Engineering, translating between technical detail and business priorities.
- Comfortable managing many concurrent workstreams with different owners and no single defined end date.
- Strong organizational skills and follow through, with the ability to hold cross functional teams accountable without direct authority over them.
- Clear written and verbal communication skills, with the ability to translate ticket level detail into portfolio level visibility for leadership.
What We Offer:
- A fun, team-oriented startup culture.
- Generous stock options — we all get to own a piece of what we're building.
- Unlimited vacation days.
- Flexible schedule that supports working from home.
- Full benefits package includes medical, dental, vision, 401k, paid parental leave, and more.
- Ample opportunities to learn and take on new responsibilities.
We are an equal opportunity employer.
Salary Range: $115,000-140,000 base salary annually.
This role is also eligible for an annual performance bonus, equity grant, and a comprehensive benefits package. In accordance with the Massachusetts Pay Transparency Law, we are providing a good-faith salary range for this position at the time of posting. The actual salary offered will depend on the level at which the candidate is hired, as well as their experience, skills, qualifications, and location. Compensation may grow over time through merit-based increases, promotions, and company-wide adjustments. If your salary expectations fall outside this range, we still encourage you to apply so we can have a conversation.
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Find JobsRemote Program Operations Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote program operations specialist jobs.
- Bachelor's degree in business administration, public administration, or a related field
- Experience managing program budgets, timelines, and cross-functional stakeholder relationships
- Proficiency with project management tools such as Asana, Monday.com, Smartsheet, or similar platforms
- Strong data tracking and reporting skills using spreadsheets or business intelligence tools
- Familiarity with grants management, contract compliance, or government program requirements
- PMP, CAPM, or similar project management certification preferred for senior roles
Tips for Your Remote Program Operations Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote program operations specialist openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Demonstrate async communication skills upfront
Remote employers for program operations roles put heavy weight on written communication. Use your cover letter and any work samples to show you can document processes, write clear status updates, and move projects forward without relying on in-person check-ins.
Show your remote toolstack in your application
Name the specific tools you've used: Asana, Notion, Salesforce, Smartsheet, Slack, or similar platforms. Remote program operations specialists are expected to be productive from day one, and listing real tools signals you won't need onboarding time just to get oriented.
Highlight cross-functional coordination wins
Remote program operations roles require keeping distributed stakeholders aligned without the benefit of hallway conversations. Cite specific examples where you coordinated across teams, managed a deliverable timeline, or resolved a workflow bottleneck entirely in writing or over video.
Remote Program Operations Specialist Jobs: Frequently Asked Questions
How do I get a remote program operations specialist job?
Target remote-first organizations and distributed teams in nonprofits, healthcare tech, and SaaS, where program operations roles are built around asynchronous workflows. Remote employers screen heavily for self-direction, clear written communication, and comfort with project management tools like Asana or Notion. Candidates who can show documented process improvements, cross-functional coordination experience, and a history of delivering results without close supervision stand out consistently.
Which companies hire remote program operations specialists?
Remote program operations specialist roles are posted by Spotify, Whatnot, and Collectors and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first companies, mission-driven nonprofits, and distributed teams in healthcare, education, and software that rely on program operations specialists to keep complex workflows running across time zones.
Can you get a remote program operations specialist job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal hand-holding. Nonprofits, early-stage startups, and program coordinator roles are more open to entry-level candidates. Showing a volunteer coordination project, a process you built, or strong written communication samples can substitute for formal experience and open the door to that first remote role.
Do you need a degree for remote program operations specialist jobs?
Not always. Many remote employers care more about demonstrated ability to manage programs, coordinate stakeholders, and document processes than a specific credential. A portfolio of completed projects, proficiency with tools like Salesforce, Smartsheet, or Monday.com, and evidence of measurable outcomes can carry as much weight as a degree, especially at smaller remote-first organizations and nonprofits.
See All 6 Remote Program Operations Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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