Property Manager Jobs in San Antonio, TX

ABOUT PELICAN REALTY MANAGEMENT

Pelican has been in the business of property management for over 20 years specializing in multi-family residential properties managing properties in California, Arizona, and Texas. Headquartered in Newport Beach, California, Pelican manages and operates more than $750 million dollars of real estate assets with 20 properties comprising of 3229 units. We provide all employees a strong company culture, invest heavily in employee development, offering training programs and clear career progression paths. Pelican focuses on hiring from a wide talent pool and creating an environment where all employees feel valued and supported.

Location: San Antonio, TX

JOB DESCRIPTION SUMMARY – Community Manager

Manages the day-to-day operations of 1 or 2 assigned properties including managing the team members, daily activities, and resources of the properties to achieve established budgeted financial and operational goals and ensures that the operations of the properties comply with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

JOB DESCRIPTION

Provides input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.

Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.

Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.

Controls expenditures by staying within the constraints of the approved budget.

Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.

Gathers, analyzes, and interprets current market and economic trends that may impact assigned properties and implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals.

Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.

Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.

Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.

Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.

Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.

Incumbents must have a valid driver’s license to operate a golf cart on property.

**The salary range for this position is negotiable based on experience**

Additional Compensation:

• Cell Phone Allowance - $100/month

· Quarterly bonus program.

Knowledge, Skills, Abilities:

• 4 or more years of relevant community manager experience.
• Demonstrated knowledge of the Texas rental laws, Fair Housing, and ADA.
• Must have strong professional verbal and written communication skills and be able to draft policies and procedures that meet regulatory requirements and align with business needs and objectives. Must be able to respond effectively to sensitive inquiries or complaints. Ability to maintain confidentiality required.
• Excellent leadership skills, interpersonal skills and initiative are imperative for this position. Must be approachable and able to relate to others.
• Highly organized and detail oriented with strong time management, project management, research, communication and analytical skills.
• Ability to manage multiple priorities, make quick and effective decisions, set and meet goals and consistently meet deadlines. Ability to be flexible and quickly adapt to changing business needs and processes.
• Proficiency with compliance technology tools and applications. Advanced working knowledge of Microsoft Office applications, Yardi and general office equipment.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision and Life insurance benefits. Competitive employee medical costs for employee-only coverage plus 25% discount for eligible dependents. Enrollment into benefit program after 60 days of employment. (exceptions apply)
• 401K – All new hires can participate in Pelican’s 401K program after 6 months of employment.
• Generous Paid Time off. All new hires start with one week off for the first 1-3 years, 2 weeks off from years 4 – 5 and three weeks off after 5 years. 6 sick days, and 7 paid holidays. Plus, your birthday off after 1 year of service!

Job Type: Full-time

Pay: $35.00 - $38.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 4 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• San Antonio, TX (Required)

Work Location: In person