Quality Analyst Jobs in Illinois

Wilson-McShane Corporation, a third-party administrator for Taft-Hartley funds, is seeking a highly motivated team member with strong interpersonal, analytical skills, and professional judgement for a full-time position of Pension Systems & Quality Assurance Analyst.

Essential Duties:

• Develop and maintain a deep understanding of internal pension processes and procedures
• Ensure compliance with legal and regulatory requirements
• Perform pension valuation calculations for multiple DC Pension Plans
• Liaison between internal and external parties (both business and technical)
• Gather and analyze business and system requirements
• Provide data analysis and translation support necessary to successfully convert data to new systems
• Configure systems to meet business requirements
• Provide administrative and analytical support for client implementations and other projects as needed
• Develop and maintain training materials, and assist with training as needed
• Develop moderately complex queries and reports
• Develop test plans and ensure changes are effectively tested (UAT, Regression, etc.)
• Perform procedural and computation testing on system outputs
• Test system configurations to meet business requirements and end user accessibility
• Log findings and escalate issues that may affect resolution or quality as necessary
• Maintain effective communication and working relationships with management and staff as well as clients, government agencies, unions, participants, attorneys, and consultants
• Other duties and projects as assigned

This is an exempt position with a compensation range of $80,000 - $100,000 per year.

To perform the job successfully, an individual should demonstrate the following competencies:

• Professionalism- Approach others in a tactful manner; React well under pressure; Accept responsibilities for own actions; Follow through on commitments; Team Player.
• Quality- Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality; Organized.
• Quantity- Meet productivity standards; Complete work in timely manner; Strive to increase productivity; Work quickly
• Dependability- Follow instructions, respond to management direction; Keep commitments; Commit to long hours of work when necessary to reach goals; Complete tasks on time or notify appropriate person with an alternate plan.
• Attendance/Punctuality- Is consistently at work and on time; Ensure work responsibilities are covered when absent.
• Adaptability- Adapt to changes in the work environment; Manage competing demands; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties.
• Communication- Speak clearly; Listen and get clarification; Respond well to questions; Write clearly and informatively; Edit work for spelling and grammar; Vary writing style to meet needs; Able to read and interpret written information.
• Problem Solving - Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions; Work well in group problem solving situations.
• Interpersonal Skills - Focus on solving conflict; Maintain confidentiality.
• Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone's efforts to succeed.
• Judgment - Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions.
• Planning/Organizing - Prioritize and plan work activities; Use time efficiently; Plan for additional resources; Set goals and objectives; Develops realistic action plans

To perform the job successfully, an individual should have the following qualifications:

• Strong Word, Excel, and Outlook skills required.
• Strong written and verbal communication skills required.
• Strong analytical skills required.
• 3-5 years of related work experience required.
• Ability to write moderately complex queries in UniData, Microsoft Access and/or SQL Server required.
• Bachelor’s degree in related field (Business, Computer Science, etc...) preferred.
• Business Analyst or Systems Analyst experience preferred.
• Quality Assurance Testing experience preferred.
• Taft-Hartley experience preferred.
• Travel may be required up to 10% to other office locations.