Quality Assurance Engineer Jobs in Georgia
Quality Assurance Engineer jobs in Georgia are consistently active, with strong demand from entry-level testers through senior QA leads concentrated in software and technology, aerospace and defense manufacturing, and healthcare IT. Atlanta leads hiring by a wide margin, with Savannah and Augusta contributing steady openings tied to logistics, manufacturing, and government contracting. Employers like Delta Air Lines, Lockheed Martin, and NCR Atleos maintain ongoing QA teams in Georgia, and the most sought-after specialties are automation testing, software QA for SaaS platforms, and embedded systems quality. Find a role that fits below and apply directly.
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Showing 5 of 115+ Quality Assurance Engineer jobs
Position open until filled
General Description and Classification Standards
The ATL311 Training and Quality Assurance (QA) Team Lead is responsible for overseeing the daily operations of the Training and QA team within the ATL311 Contact Center. This role leads the development, implementation, and continuous improvement of training programs and quality assurance processes to ensure employees deliver accurate, efficient, and high-quality customer service.
The Team Lead will design and deliver training initiatives, monitor QA performance, and provide coaching and feedback to staff. This position is also responsible for analyzing training and QA data to identify trends, addressing escalated training concerns, and implementing strategies to improve employee performance, knowledge, and overall customer satisfaction.
The ideal candidate is a strong leader with excellent communication skills, a deep understanding of call center operations, and the ability to thrive in a fast-paced, performance-driven environment.
Supervision Received
This position reports directly to the Customer Service Delivery Manager and provides supervision and guidance to the ATL311 Training and Quality Assurance team.
Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
- Conduct quality assessments of Call Center Representatives through call monitoring and standardized evaluation tools.
- Lead and facilitate quality calibration sessions to ensure consistency and fairness in scoring.
- Design, develop, implement, and maintain training programs for new hires and existing staff.
- Develop and manage training schedules in alignment with operational needs.
- Monitor QA scoring trends and recommend adjustments to improve effectiveness and accuracy.
- Ensure all training materials are current and reflect updates in processes, systems, and services.
- Provide ongoing coaching and performance feedback based on QA evaluations and training observations.
- Handle escalated training and quality-related concerns in a timely and professional manner.
- Analyze training and QA data to identify trends, gaps, and opportunities for improvement.
- Develop and implement strategies to enhance agent performance and customer satisfaction.
- Lead team meetings to communicate updates, expectations, and address concerns.
- Prepare and present performance reports and insights to leadership.
- Foster a positive, collaborative, and high-performance work environment.
- Stay current on industry trends and best practices in training and quality assurance.
- Partner with Subject Matter Experts (SMEs) and departments to improve processes and ensure training effectiveness.
- Support team members in achieving individual and team performance goals. May perform other duties as assigned.
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
Position open until filled
General Description and Classification Standards
The ATL311 Training and Quality Assurance (QA) Team Lead is responsible for overseeing the daily operations of the Training and QA team within the ATL311 Contact Center. This role leads the development, implementation, and continuous improvement of training programs and quality assurance processes to ensure employees deliver accurate, efficient, and high-quality customer service.
The Team Lead will design and deliver training initiatives, monitor QA performance, and provide coaching and feedback to staff. This position is also responsible for analyzing training and QA data to identify trends, addressing escalated training concerns, and implementing strategies to improve employee performance, knowledge, and overall customer satisfaction.
The ideal candidate is a strong leader with excellent communication skills, a deep understanding of call center operations, and the ability to thrive in a fast-paced, performance-driven environment.
Supervision Received
This position reports directly to the Customer Service Delivery Manager and provides supervision and guidance to the ATL311 Training and Quality Assurance team.
Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
- Conduct quality assessments of Call Center Representatives through call monitoring and standardized evaluation tools.
- Lead and facilitate quality calibration sessions to ensure consistency and fairness in scoring.
- Design, develop, implement, and maintain training programs for new hires and existing staff.
- Develop and manage training schedules in alignment with operational needs.
- Monitor QA scoring trends and recommend adjustments to improve effectiveness and accuracy.
- Ensure all training materials are current and reflect updates in processes, systems, and services.
- Provide ongoing coaching and performance feedback based on QA evaluations and training observations.
- Handle escalated training and quality-related concerns in a timely and professional manner.
- Analyze training and QA data to identify trends, gaps, and opportunities for improvement.
- Develop and implement strategies to enhance agent performance and customer satisfaction.
- Lead team meetings to communicate updates, expectations, and address concerns.
- Prepare and present performance reports and insights to leadership.
- Foster a positive, collaborative, and high-performance work environment.
- Stay current on industry trends and best practices in training and quality assurance.
- Partner with Subject Matter Experts (SMEs) and departments to improve processes and ensure training effectiveness.
- Support team members in achieving individual and team performance goals. May perform other duties as assigned.
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.
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Find JobsQuality Assurance Engineer Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Quality Assurance Engineer Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Automotive
- Technology & Software
- Construction & Real Estate
- Investment & Asset Management
What Georgia Employers Look For
The qualifications that appear most often in quality assurance engineer jobs across Georgia.
- Bachelor's degree in computer science, engineering, or a related technical field
- Proficiency with test automation frameworks such as Selenium, Cypress, or Appium
- Experience writing and executing manual and automated test cases and test plans
- Familiarity with Agile or Scrum development environments and sprint-based QA workflows
- Knowledge of bug-tracking and project management tools such as Jira or Azure DevOps
- ISTQB Certified Tester Foundation Level credential preferred by many Georgia employers
Quality Assurance Engineer Jobs in Georgia: Frequently Asked Questions
How do you become a quality assurance engineer in Georgia?
Quality assurance engineering in Georgia does not require a state-issued license. Most hiring managers expect a bachelor's degree in computer science, software engineering, information systems, or a related field from an accredited Georgia institution or equivalent. From there, earning the ISTQB Certified Tester Foundation Level credential is the most common way to strengthen your candidacy. Georgia's large software, aerospace, and healthcare IT employers typically hire candidates who can demonstrate hands-on testing experience through coursework projects, internships, or bootcamp portfolios.
Which companies hire quality assurance engineers in Georgia?
Employers hiring quality assurance engineers in Georgia right now include Food Lion, The Home Depot, and Gaylor Electric, based on current listings on Migrate Mate as of September 2026. Georgia's technology corridor in Atlanta and the defense and aerospace sector around Marietta and Smyrna mean QA roles appear across both software product companies and manufacturing or systems integration firms.
Which Georgia cities have the most quality assurance engineer jobs?
Atlanta, Alpharetta, and Albany have the most quality assurance engineer openings in Georgia. Atlanta dominates because it serves as the headquarters or major hub for technology, fintech, media, and logistics companies, while Savannah and Augusta contribute openings tied to manufacturing, defense contracting, and regional healthcare systems that maintain dedicated QA functions.
Are there remote quality assurance engineer jobs in Georgia?
Yes, and more than most fields. Software and analytical QA roles are well suited to remote work because testing, defect reporting, and sprint collaboration happen entirely through digital tools. About 33% of quality assurance engineer openings tied to Georgia are remote or hybrid as of September 2026, reflecting how broadly Georgia's technology employers have adopted distributed team models. Automation testing and software QA roles are the most likely to be listed as fully remote.
How can I get hired as a quality assurance engineer in Georgia with little or no experience?
The most realistic entry path is securing a junior QA analyst or QA technician role, which many Atlanta-area software and fintech companies use as a structured entry point. Large Georgia employers such as NCR Atleos and Cox Enterprises run internship and associate programs that bring in candidates without professional experience. Lateral moves from technical support, business analysis, or software development roles are also common. Building a portfolio of automated test scripts using open-source frameworks and earning the ISTQB Foundation Level certification gives a Georgia candidate a measurable edge over other applicants without a formal work history in QA.
Where can I find and apply to quality assurance engineer jobs in Georgia?
You can find and apply to quality assurance engineer jobs in Georgia on Migrate Mate, which lists current Georgia openings updated in real time. Find roles that fit your experience and location and apply directly to the employers posting them.
See All 115+ Quality Assurance Engineer Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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