Quality Manager Jobs in Washington
Quality Manager jobs in Washington are in strong demand across aerospace, medical devices, defense, and food and beverage manufacturing, with openings at every level from quality technician to senior quality director. The heaviest hiring concentrates in the Seattle-Bellevue metro, Spokane, and the Tri-Cities area, where major employers such as Boeing, Amazon, and Providence Health have lasting quality operations. The most sought-after specialties include ISO 9001 compliance, supplier quality, and regulatory affairs supporting FDA-regulated production. Find a role that fits below and apply directly.
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At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Introduction to The Team:
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.
Search and Recommendations are the front door to every trip travelers plan on Expedia, Hotels.com, and Vrbo: from the ranked results on a search results page to the recommendation modules that suggest the next property, destination, or add-on. The ranking and relevance decisions made across these surfaces in a fraction of a second shape whether a traveler finds the right option, and whether that moment converts into a booking. As Search & Recs grows in scale and complexity across brands, our ability to measure relevance and engagement quality, diagnose regressions, and benchmark against the competition becomes essential to protecting and growing that value.
The Search & Recs Quality team defines how Expedia Group measures and improves the health of search ranking and recommendation surfaces. We build the metrics, evaluation tooling, and operating cadences that tell Search, Recs, ML, and Engineering teams whether ranking and recommendations are working for travelers, for suppliers, and for the business and where to focus the next improvement.
In this role, you will own product quality and relevance measurement across all Search and Recommendations surfaces, partnering closely with Ranking and Personalization ML Science, ML Engineering, and Search Engineering to turn ambiguous relevance and engagement questions into clear, defensible metrics and roadmap decisions. Your work will directly influence how travelers experience search results and recommendations across brands, and how confidently the organization can ship ranking and personalization changes.
In this Role You Will:
- Own the product vision and roadmap for search and recommendations quality measurement, mapping target outcomes and KPIs (e.g., relevance, ranking quality, recommendation engagement, search-to-booking success) to delivery milestones
- Partner with ML Science and ML Engineering to define and evaluate ranking and recommendation model quality including offline metrics (e.g., NDCG@10) and online proxies (e.g., Average Booking Position, recommendation click-through and conversion) and to facilitate technical tradeoff decisions on model changes
- Own and scale evaluation system for search relevance: a curated query corpus, human relevance annotation, and LLM-as-judge scoring, reported through our larger Search Health program and extend these methods to evaluate recommendation surfaces (e.g., destination recs, cross-sell, rebooking recommendations)
- Define and own product metrics for search relevance and recommendation quality, running regular metric reviews and holding the roadmap accountable to measurable outcomes across both surfaces
- Lead competitive relevance and recommendation benchmarking against key players in the marketplace, translating findings into a prioritized set of product, ranking, and personalization investments
- Coordinate experimentation and win-loss analysis on ranking, relevance, and recommendation changes, recommending strategies to optimize quality across brands Coach and influence PMs and stakeholders across the broader Search & Recs organization on relevance and recommendation quality measurement best practices
Minimum Requirements:
- Bachelor's degree in a technical, quantitative, or related field, or equivalent practical experience; 8+ years of product management experience (6+ years with a Master's degree)
- Experience owning product metrics, experimentation, or evaluation frameworks for a ranking, recommendations, personalization, or search system
- Strong technical depth and experience partnering directly with ML Science/ML Engineering teams on model evaluation and tradeoffs
- Demonstrated ability to independently design product experiments, interpret ranking, relevance, or recommendation engagement data, and translate findings into a defensible roadmap
- Track record of driving milestone and release planning for complex, cross-functional initiatives, including proactive risk mitigation Strong written and verbal communication skills, including experience presenting to and influencing senior stakeholders
Preferred Qualifications:
- Experience with search ranking and/or recommendation systems (e.g., learning-to-rank models, collaborative filtering, NDCG, engagement and conversion metrics)
- Familiarity with LLM-as-judge or other AI-assisted relevance and recommendation evaluation methods
- Experience in a marketplace or travel/e-commerce search and recommendations context, balancing traveler relevance with supplier and commercial considerations
- Experience running or contributing to competitive benchmarking programs across search and/or recommendation surfaces
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life .
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Introduction to The Team:
The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.
Search and Recommendations are the front door to every trip travelers plan on Expedia, Hotels.com, and Vrbo: from the ranked results on a search results page to the recommendation modules that suggest the next property, destination, or add-on. The ranking and relevance decisions made across these surfaces in a fraction of a second shape whether a traveler finds the right option, and whether that moment converts into a booking. As Search & Recs grows in scale and complexity across brands, our ability to measure relevance and engagement quality, diagnose regressions, and benchmark against the competition becomes essential to protecting and growing that value.
The Search & Recs Quality team defines how Expedia Group measures and improves the health of search ranking and recommendation surfaces. We build the metrics, evaluation tooling, and operating cadences that tell Search, Recs, ML, and Engineering teams whether ranking and recommendations are working for travelers, for suppliers, and for the business and where to focus the next improvement.
In this role, you will own product quality and relevance measurement across all Search and Recommendations surfaces, partnering closely with Ranking and Personalization ML Science, ML Engineering, and Search Engineering to turn ambiguous relevance and engagement questions into clear, defensible metrics and roadmap decisions. Your work will directly influence how travelers experience search results and recommendations across brands, and how confidently the organization can ship ranking and personalization changes.
In this Role You Will:
- Own the product vision and roadmap for search and recommendations quality measurement, mapping target outcomes and KPIs (e.g., relevance, ranking quality, recommendation engagement, search-to-booking success) to delivery milestones
- Partner with ML Science and ML Engineering to define and evaluate ranking and recommendation model quality including offline metrics (e.g., NDCG@10) and online proxies (e.g., Average Booking Position, recommendation click-through and conversion) and to facilitate technical tradeoff decisions on model changes
- Own and scale evaluation system for search relevance: a curated query corpus, human relevance annotation, and LLM-as-judge scoring, reported through our larger Search Health program and extend these methods to evaluate recommendation surfaces (e.g., destination recs, cross-sell, rebooking recommendations)
- Define and own product metrics for search relevance and recommendation quality, running regular metric reviews and holding the roadmap accountable to measurable outcomes across both surfaces
- Lead competitive relevance and recommendation benchmarking against key players in the marketplace, translating findings into a prioritized set of product, ranking, and personalization investments
- Coordinate experimentation and win-loss analysis on ranking, relevance, and recommendation changes, recommending strategies to optimize quality across brands Coach and influence PMs and stakeholders across the broader Search & Recs organization on relevance and recommendation quality measurement best practices
Minimum Requirements:
- Bachelor's degree in a technical, quantitative, or related field, or equivalent practical experience; 8+ years of product management experience (6+ years with a Master's degree)
- Experience owning product metrics, experimentation, or evaluation frameworks for a ranking, recommendations, personalization, or search system
- Strong technical depth and experience partnering directly with ML Science/ML Engineering teams on model evaluation and tradeoffs
- Demonstrated ability to independently design product experiments, interpret ranking, relevance, or recommendation engagement data, and translate findings into a defensible roadmap
- Track record of driving milestone and release planning for complex, cross-functional initiatives, including proactive risk mitigation Strong written and verbal communication skills, including experience presenting to and influencing senior stakeholders
Preferred Qualifications:
- Experience with search ranking and/or recommendation systems (e.g., learning-to-rank models, collaborative filtering, NDCG, engagement and conversion metrics)
- Familiarity with LLM-as-judge or other AI-assisted relevance and recommendation evaluation methods
- Experience in a marketplace or travel/e-commerce search and recommendations context, balancing traveler relevance with supplier and commercial considerations
- Experience running or contributing to competitive benchmarking programs across search and/or recommendation surfaces
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life .
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.See All 80 Quality Manager Jobs in Washington
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Find Quality Manager JobsQuality Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Quality Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
- Amazon14
- ECC3
- Atlas Technical Consultants3
- Boeing2
- Amentum2
Top Industries Hiring
- Food & Beverage
- Retail
- Technology & Software
- Construction & Real Estate
- E-Commerce & Online Marketplaces
What Washington Employers Look For
The qualifications that appear most often in quality manager jobs across Washington.
- Bachelor's degree in engineering, manufacturing, or a related technical field preferred
- Certified Quality Manager or Certified Quality Engineer credential through ASQ strongly preferred
- Demonstrated experience with ISO 9001, AS9100, or FDA 21 CFR quality management systems
- Proficiency with statistical process control, root cause analysis, and corrective action processes
- Experience leading cross-functional audits and managing supplier qualification programs
- Familiarity with Washington-regulated industries such as aerospace or medical device manufacturing
Quality Manager Jobs in Washington: Frequently Asked Questions
How do you become a quality manager in Washington?
Most quality manager roles in Washington require a bachelor's degree in engineering, science, or a related field paired with hands-on quality experience in a regulated industry. Washington does not issue a state-specific license for quality managers, but employers strongly favor candidates who hold ASQ certifications such as the Certified Quality Manager or Certified Quality Engineer. Building experience in aerospace, medical device, or food manufacturing gives candidates the strongest footing in Washington's job market.
How much do quality managers make in Washington?
Quality managers in Washington earn a median of about $145,210 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $112,970 for the lowest 10% to over $213,930 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire quality managers in Washington?
Employers hiring quality managers in Washington right now include Amazon, ECC, and Atlas Technical Consultants, based on current listings on Migrate Mate as of September 2026. Washington's dense concentration of aerospace, defense, and healthcare employers means quality management roles are spread across large anchor companies and their regional supplier networks.
Which Washington cities have the most quality manager jobs?
Seattle, Redmond, and Bremerton have the most quality manager openings in Washington. The Seattle-Bellevue metro leads because it anchors Washington's aerospace, technology, and healthcare industries, while Spokane and Tri-Cities carry a strong share of openings tied to regional manufacturing plants, food processing facilities, and defense contractors operating in eastern Washington.
Are there remote quality manager jobs in Washington?
Yes, but they're rare. Quality manager work is largely hands-on, requiring physical presence on production floors, during audits, and at supplier sites. About 14% of quality manager openings tied to Washington are remote or hybrid as of September 2026, and those tend to concentrate in supplier quality coordination, documentation management, and quality systems oversight roles that can be performed off-site.
How can I get hired as a quality manager in Washington with little or no experience?
The most realistic entry path is moving into a quality technician or quality inspector role at a Washington manufacturer and building from there. Boeing, Paccar, and regional aerospace suppliers regularly bring on quality coordinators and inspection associates who work toward internal advancement. Earning an ASQ Certified Quality Improvement Associate credential signals seriousness to employers, and candidates with backgrounds in production, lab work, or regulatory documentation are well-positioned to make the transition.
Where can I find and apply to quality manager jobs in Washington?
You can find and apply to quality manager jobs in Washington on Migrate Mate, which lists current Washington openings across aerospace, manufacturing, healthcare, and other industries. Find roles that fit your background and apply directly to the employers posting them.
See All 80 Quality Manager Jobs in Washington
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