Real Estate Operations Jobs in Kentucky

Director of First Impressions

As our Director of First Impressions, you'll be the pivotal force behind creating an exceptional atmosphere in our Market Center. Your daily contributions will ensure smooth operations and foster a vibrant, supportive community. You'll manage essential communications, uphold data integrity, and play a key role in making our shared spaces inviting and efficient. From organizing training sessions and special events to enhancing our digital presence, your efforts will directly impact our success. For many of our agents and clients, you are the first and last person they see in the office. Therefore, we are looking for someone with a positive demeanor, a can-do attitude, and great interpersonal communication skills.

You'll also provide crucial administrative support, warmly welcome new team members, and facilitate thoughtful gestures that strengthen our connections. We're looking for someone proactive and meticulous who approaches every task with a professional demeanor and a genuine desire to elevate the experience for everyone. As an active member of the Leadership Team, you will be given the opportunity to shape our social media presence, assist in event coordination, and play a role in recruitment and retention. The ideal candidate is someone who is a warm people-person, excited to learn about the real estate industry, and able to multitask well.

Compensation:

$15 - $22 hourly

Responsibilities:

• Deliver unparalleled 5-star service: Be the warm, welcoming voice and face of our Market Center, ensuring every interaction is exceptional. How you conduct yourself is a reflection of our agents and Leadership Team. You have the chance to make a difference in someone’s business!
• Be the communication hub: Expertly manage incoming calls and transfers.
• Maintain data integrity: Keep our essential spreadsheets accurate and up-to-date.
• Orchestrate seamless communication: Distribute important announcements and updates as directed.
• Provide essential administrative support: Handle diverse tasks, including compliance scanning, distribution of mail, and scheduling of courier service.
• Curate an inviting environment: Ensure our Market Center always looks its best, maintaining cleanliness and appeal in high-traffic areas.
• Manage our KW Cafe experience: Keep our cafe stocked, tidy, and brewing fresh coffee, enhancing our real estate agents’ and guests’ daily experience.
• Support our training and events: Assist with the coordination and execution of valuable training sessions and exciting special events. Includes working with vendors to obtain sponsorships for breakfasts and lunches.
• Enhance visual communication: Create and strategically place signage to inform and encourage attendance.
• Optimize inventory and supplies: Proactively manage stock and coordinate orders to ensure we always have what we need.
• Amplify our social presence: Schedule engaging social media posts to connect with our audience and promote our brand.
• Streamline new agent onboarding: Provide crucial administrative support to ensure new agents have a smooth and welcoming start.
• Facilitate meaningful connections: Coordinate the ordering and delivery of thoughtful gifts for life events and recruiting efforts.

Qualifications

• Organizational and Time Management Skills.
• Interpersonal and Communication Skills.
• Attention to Detail and Accuracy.
• Proactiveness and Initiative.
• Positive Demeanor and Growth Mindset.
• Technical Proficiency (Google, Basic content capture knowledge, Canva, A.I. Platforms, Basic Office Software & Social Media Platforms).

About Company

Keller Williams Realty Services is a leading real estate brokerage in Northern Kentucky. This office was established in 2010 and has grown to over 200 REALTORS. The real estate agents and teams specialize in Kentucky, Ohio, and Indiana. We have an unparalleled culture where gratitude, generosity, kindness, and goodwill not only drive our business but define our experience. If you want to work in an office where community service, genuine outreach, and opportunities to give extend outside the workplace, this is the place for you.

Keller Williams Realty Services is an innovative real estate firm. The main office features a state-of-the-art real estate training room, majestic office space, and a friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and staff, Keller Williams Realty Services is a hot spot for agents looking to rapidly build and grow their real estate careers.