Recovery Officer Jobs
Recovery Officer jobs are open across financial services, healthcare, government, and nonprofit sectors, at every level from entry-level to senior and supervisory, with specializations in debt recovery, case management, and compliance. Scan the live roles below and apply to whichever ones fit.
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Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Description
Location: Addiction Recovery Center - 2424 West Washington Avenue
Contingent; non-benefited
Schedule: Days and Midnights; 36 hours per 6-week schedule period; weekend and holiday requirement
Addiction Recovery Center Department Overview
The Addiction Recovery Center is a 20-bed inpatient substance use treatment unit that provides care for individuals recovering from addiction, often with co-occurring behavioral health conditions. Patients typically stay approximately 35 days and participate in therapy, educational programming, and recovery-focused treatment.
Nurses play a key role in admissions, medication administration, lab draws, withdrawal monitoring, and ongoing patient support. The unit averages one to two admissions per day and allows nurses the opportunity to build meaningful relationships with patients throughout their recovery journey.
The department is staffed 24/7 with registered nurses and behavioral health technicians, supported by therapists, case managers, and leadership. The team is committed to providing compassionate, patient-centered care while helping reduce the stigma associated with addiction.
Behavioral health or addiction treatment experience is beneficial, but nurses new to the specialty with strong assessment skills, empathy, flexibility, and a passion for helping others are encouraged to apply. The Addiction Recovery Center offers a rewarding environment where staff can make a lasting impact on patients' lives and recovery success.
GENERAL SUMMARY:
- Lead the coordination and delivery of compassionate, evidence-based patient care that meets established quality standards.
- Apply the nursing process to systematically assess, plan, implement, and evaluate individualized patient care outcomes.
- Delegate, supervise, and document patient care activities and educational interventions for patients and their families.
- Communicate relevant patient and family information to the interdisciplinary healthcare team to ensure continuity of care.
- Identify clinical variances and implement targeted solutions to achieve and maintain patient care goals.
Qualifications
Required Qualifications
- Graduation from an accredited school of nursing.
- If ADN, must be willing to enroll in an accredited school of nursing within 3 years of start date, obtain your BSN within 5 years of start date.
- Current licensure by the Michigan State Board of Nursing.
- Health care provider certification (BCLS).
Preferred Qualifications
- BSN preferred.
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Description
Location: Addiction Recovery Center - 2424 West Washington Avenue
Contingent; non-benefited
Schedule: Days and Midnights; 36 hours per 6-week schedule period; weekend and holiday requirement
Addiction Recovery Center Department Overview
The Addiction Recovery Center is a 20-bed inpatient substance use treatment unit that provides care for individuals recovering from addiction, often with co-occurring behavioral health conditions. Patients typically stay approximately 35 days and participate in therapy, educational programming, and recovery-focused treatment.
Nurses play a key role in admissions, medication administration, lab draws, withdrawal monitoring, and ongoing patient support. The unit averages one to two admissions per day and allows nurses the opportunity to build meaningful relationships with patients throughout their recovery journey.
The department is staffed 24/7 with registered nurses and behavioral health technicians, supported by therapists, case managers, and leadership. The team is committed to providing compassionate, patient-centered care while helping reduce the stigma associated with addiction.
Behavioral health or addiction treatment experience is beneficial, but nurses new to the specialty with strong assessment skills, empathy, flexibility, and a passion for helping others are encouraged to apply. The Addiction Recovery Center offers a rewarding environment where staff can make a lasting impact on patients' lives and recovery success.
GENERAL SUMMARY:
- Lead the coordination and delivery of compassionate, evidence-based patient care that meets established quality standards.
- Apply the nursing process to systematically assess, plan, implement, and evaluate individualized patient care outcomes.
- Delegate, supervise, and document patient care activities and educational interventions for patients and their families.
- Communicate relevant patient and family information to the interdisciplinary healthcare team to ensure continuity of care.
- Identify clinical variances and implement targeted solutions to achieve and maintain patient care goals.
Qualifications
Required Qualifications
- Graduation from an accredited school of nursing.
- If ADN, must be willing to enroll in an accredited school of nursing within 3 years of start date, obtain your BSN within 5 years of start date.
- Current licensure by the Michigan State Board of Nursing.
- Health care provider certification (BCLS).
Preferred Qualifications
- BSN preferred.
Recovery Officer Jobs by Experience Level
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Find Recovery Officer JobsRecovery Officer Job Market
Who's Hiring
- Macy's72
- Telecare Corporation72
- Tetra Tech28
- Trilogy Behavioral Healthcare17
- Cayuga Medical Center15
Top Industries Hiring
- Healthcare & Medical Services55
- Education3
- Investment & Asset Management3
- Insurance2
- Staffing & Recruiting2
What Employers Look For
The qualifications that appear most often in recovery officer jobs.
- One to three years of experience in debt collection, revenue cycle, or case management
- Knowledge of FDCPA, HIPAA, or relevant state collection and privacy regulations
- Proficiency with collection software, CRM platforms, or case management systems
- Strong written and verbal communication skills for negotiating payment arrangements
- High school diploma or associate degree, with a bachelor's degree preferred for supervisory roles
- Ability to manage high-volume caseloads while maintaining accurate documentation and compliance records
Tips for Your Recovery Officer Job Search
Tailor your resume to recovery metrics
Recovery officers are evaluated on outcomes, so your resume needs to show recovery rates, caseload volume, and resolution timelines. Vague descriptions of duties won't move you past an applicant tracking system the way concrete results do.
Highlight your compliance and documentation skills
Many recovery officer postings screen for familiarity with FDCPA, HIPAA, or state-specific collection regulations. If you've worked within those frameworks, name them directly in your resume and cover letter rather than leaving hiring managers to infer it.
Apply early to roles that fit
Migrate Mate lists recovery officer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by sector before applying
Recovery officer roles in healthcare revenue cycle work very differently from those in consumer debt or government benefits. Targeting openings in one sector at a time lets you customize your application language and prevents your materials from reading as generic.
Prepare scenario answers for de-escalation questions
Interviewers for recovery roles almost always ask how you handle hostile or unresponsive contacts. Practice specific examples where you resolved a difficult interaction professionally, ideally ones that show both empathy and a successful recovery outcome.
Negotiate by referencing caseload expectations
When discussing compensation or role fit, ask about average caseload size and recovery targets before accepting an offer. Knowing what performance benchmarks look like lets you assess whether the role is set up for success and gives you grounded leverage in salary discussions.
Recovery Officer Jobs: Frequently Asked Questions
Which companies are hiring the most recovery officers?
The companies hiring the most recovery officers right now include Macy's, Telecare Corporation, and Tetra Tech, with the largest share of openings in California, Massachusetts, and Florida, based on current listings on Migrate Mate as of November 2026. Financial services firms, hospital networks, and government agencies consistently account for the largest share of openings.
How many recovery officer jobs are remote?
About 34% of recovery officer openings are fully remote or hybrid as of November 2026, with availability varying by sector and employer. Roles focused on phone-based debt recovery and insurance billing tend to offer the most remote flexibility, while positions requiring in-person client contact or courthouse access are predominantly on-site.
How do you become a recovery officer?
Start by gaining experience in customer service, collections, or a regulated industry like healthcare billing or financial services. Build familiarity with applicable regulations such as the FDCPA or HIPAA, depending on the sector you want to enter. Many employers also value proficiency with case management or collections software, so hands-on exposure to those tools strengthens your candidacy considerably.
Can you get hired as a recovery officer with little or no experience?
Yes, entry-level recovery officer roles exist, particularly in consumer debt collection and healthcare revenue cycle departments that train new hires on industry regulations and internal systems. Employers in those areas often prioritize communication skills, comfort with high-volume phone work, and a clean background check over direct experience, making them realistic starting points for candidates new to the field.
What does the recovery officer interview process look like?
Most recovery officer interviews involve a phone screen followed by one or two in-person or video rounds. Expect situational and behavioral questions about handling difficult contacts, maintaining compliance under pressure, and managing competing caseload priorities. Some employers add a short role-play exercise simulating a collection or resolution call to assess how you communicate and de-escalate in real time.
Where can I find and apply to recovery officer jobs?
You can find and apply to recovery officer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and sector preference, then apply directly to each listing that fits your background.
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