Insurance Collector Jobs
Insurance Collector jobs are open across healthcare systems, financial services, and insurance carriers, from entry-level to senior, with specializations in medical billing recovery, commercial accounts, and debt follow-up. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 10+ Insurance Collector jobs
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
Summary/Objective:
Work with insurance companies where available for creditor’s customers to determine the cause of denial or non-payment of a claim, initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment, follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client
BCA Financial Services, Inc. is seeking detail-oriented full-time Insurance Claim Collectors with a minimum of 2 years medical insurance billing and claims follow up experience.
Benefits we offer:
- Monday through Friday schedule
- Medical, Dental, Vision, and Voluntary Life insurance
- 401k with a company match
- Paid time off and paid holidays
The Medical Insurance Collector will:
- Work with insurance companies to determine the cause of denial or non-payment of a claim.
- Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim.
- Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures.
Essential Functions:
- Receive inbound and make outbound calls regarding insurance related matters and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system
- Research and analyze accounts by gathering records and examining historical data, using intuition and experience to compliment data with the goal of resolving obstacles to payment
- Verify insurance through a variety of mediums such as outbound phone calls and insurance websites to verify benefits
- Review assigned claims working within the established productivity standards for timely follow-up, maintain and update all accounts to reflect current information
- Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims
- Identify payor trends in payment delays and escalates issues to appropriate personnel
- Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
- Use relevant information and individual judgment to determine whether events or processes comply with company and client expectations as well as all relevant local, state and federal regulations
- Maintain established productivity standards and meet performance standards on a consistent basis
- Demonstrate a strong working knowledge of, and comply with, the Health Insurance Portability and Accountability Act (HIPAA) and all other statutes, laws and regulations pertinent to the collection industry as well as industries served
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections
- Advanced knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.)
- Advanced awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients
- Knowledge of medical terminology and basic anatomy
- Effective interpersonal and human relations skills
- Effective verbal and written communication skills
Work from home requirements:
- Have a quiet and private workspace
- High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
- You must meet all the technical requirements prior to the first day of training
- You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, or VA.
- We will provide you with the equipment needed to be successful
BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: Medi-Cal, Cerner, Soarian, MS4, PBAR, insurance collections, accounts receivable, patient accounts, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing, insurance billing, medical insurance billing, medical insurance claims, insurance claims resolution, insurance collector, claims follow up, revenue cycle specialist, revenue cycle representative
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE
Summary/Objective:
Work with insurance companies where available for creditor’s customers to determine the cause of denial or non-payment of a claim, initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment, follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures. Continuously strive to provide a seamless interface for the consumer between BCA Financial Services, Inc. (BCA) and the creditor client
BCA Financial Services, Inc. is seeking detail-oriented full-time Insurance Claim Collectors with a minimum of 2 years medical insurance billing and claims follow up experience.
Benefits we offer:
- Monday through Friday schedule
- Medical, Dental, Vision, and Voluntary Life insurance
- 401k with a company match
- Paid time off and paid holidays
The Medical Insurance Collector will:
- Work with insurance companies to determine the cause of denial or non-payment of a claim.
- Initiate appropriate action required to prepare and submit documentation needed to resolve the denial or non-payment of a claim.
- Follow up to the point of payment or exhaustion of recourse and maintain records in accordance with company policies and procedures.
Essential Functions:
- Receive inbound and make outbound calls regarding insurance related matters and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system
- Research and analyze accounts by gathering records and examining historical data, using intuition and experience to compliment data with the goal of resolving obstacles to payment
- Verify insurance through a variety of mediums such as outbound phone calls and insurance websites to verify benefits
- Review assigned claims working within the established productivity standards for timely follow-up, maintain and update all accounts to reflect current information
- Perform appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims
- Identify payor trends in payment delays and escalates issues to appropriate personnel
- Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
- Use relevant information and individual judgment to determine whether events or processes comply with company and client expectations as well as all relevant local, state and federal regulations
- Maintain established productivity standards and meet performance standards on a consistent basis
- Demonstrate a strong working knowledge of, and comply with, the Health Insurance Portability and Accountability Act (HIPAA) and all other statutes, laws and regulations pertinent to the collection industry as well as industries served
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections
- Advanced knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.)
- Advanced awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients
- Knowledge of medical terminology and basic anatomy
- Effective interpersonal and human relations skills
- Effective verbal and written communication skills
Work from home requirements:
- Have a quiet and private workspace
- High speed internet with the ability to hardwire via 50 ft. ethernet cable from modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
- You must meet all the technical requirements prior to the first day of training
- You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, or VA.
- We will provide you with the equipment needed to be successful
BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: Medi-Cal, Cerner, Soarian, MS4, PBAR, insurance collections, accounts receivable, patient accounts, insurance, revenue cycle, patient financial, insurance verification, insurance follow up, medical billing, insurance billing, medical insurance billing, medical insurance claims, insurance claims resolution, insurance collector, claims follow up, revenue cycle specialist, revenue cycle representative
See All 10 Insurance Collector Jobs
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Find Insurance Collector JobsInsurance Collector Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in insurance collector jobs.
- One or more years of experience in insurance billing, collections, or accounts receivable
- Familiarity with commercial, Medicare, or Medicaid claim follow-up processes
- Proficiency with practice management or revenue cycle management software
- Strong written and verbal communication skills for patient and payer contact
- Knowledge of HIPAA compliance requirements in a healthcare billing environment
- High school diploma or equivalent required, associate degree in a related field preferred
Tips for Your Insurance Collector Job Search
Quantify your recovery and contact metrics
Insurance collectors are hired on results, so your resume needs numbers. List your average daily call volume, recovery rates, or claim resolution totals. Hiring managers in collections roles look past soft-skill language and straight to output.
List billing codes and payer systems you know
Employers filter for candidates who know their specific payer mix. Call out the practice management systems, clearinghouses, or carrier portals you've used. Vague 'billing software' claims get skipped in favor of applicants who name the actual tools.
Apply early to roles that fit
Migrate Mate lists insurance collector openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by payer type, not just title
A role collecting Medicare aging balances demands different experience than commercial or self-pay recovery. Filter your search by industry or department type so you're applying to jobs where your specific payer background is an actual match, not a stretch.
Prepare to walk through a disputed claim scenario
Interviewers for collector roles almost always ask how you handle a denial or a patient who disputes a balance. Have a specific example ready that covers how you documented the account, escalated if needed, and resolved it without abandoning the balance.
Follow up with a collections-specific note
After your interview, send a brief follow-up that references one detail from the conversation and ties it to your recovery experience. Collectors who follow up signal the same persistence that makes them effective on the job, and hiring managers notice.
Insurance Collector Jobs: Frequently Asked Questions
Which companies are hiring the most insurance collectors?
The most active employers for insurance collectors right now are Parallon, Hendrick Health, and CommonSpirit Health, and the most openings are in Florida, Texas, and Georgia, based on current listings on Migrate Mate as of August 2026. Hospital systems, physician groups, and third-party revenue cycle companies consistently post the highest volume of collector openings.
How many insurance collector jobs are remote?
About 88% of insurance collector openings are fully remote or hybrid as of August 2026, which reflects how broadly revenue cycle work has shifted off-site since major health systems standardized their billing platforms. Follow-up and denial management roles tend to go remote most often, while front-end verification and patient-facing collections roles more commonly require on-site work.
How do you become an insurance collector?
Start by building familiarity with medical billing basics, including claim submission, denial codes, and payer guidelines, through a community college certificate program or on-the-job training in a front-desk or billing support role. From there, move into an entry-level collections or accounts receivable position where you handle aging reports and payer follow-up directly. Earning a Certified Revenue Cycle Specialist credential strengthens your candidacy for higher-complexity roles at larger health systems.
Can you get hired as an insurance collector with little experience?
Yes, many employers hire candidates with no direct collections background if you can show familiarity with medical terminology, insurance concepts, or customer service in a billing-adjacent role. Front-desk experience at a medical practice, work in a call center handling account disputes, or completion of a medical billing certificate all translate directly. Emphasize your comfort with detail-heavy documentation and your ability to follow up persistently on unresolved accounts.
What does the insurance collector interview process look like?
Most interviews for insurance collector roles include a phone screen focused on your collections or billing background, followed by one or two in-person or video rounds with a revenue cycle manager. Expect scenario-based questions about handling denials, working aging buckets, and communicating with patients or payer representatives about disputed balances. Some employers include a short skills assessment on claim reading or system navigation before extending an offer.
Where can I find and apply to insurance collector jobs?
You can find and apply to insurance collector jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your background and apply directly to each listing that fits your experience and preferred location or work arrangement.
See All 10 Insurance Collector Jobs
Find roles that match your experience and apply in just a few clicks.
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