Regional Service Manager Jobs in Arizona

New increased rates - Join our team today!

Full Time Care Manager RN at Western Arizona Regional Medical Center in Bullhead City, AZ.

Job Summary

The Care Manager - RN is responsible for coordinating and overseeing discharge planning, transitions of care, and case management activities to ensure optimal patient outcomes. This role involves collaborating with interdisciplinary teams, reviewing medical records for appropriateness and medical necessity, and maintaining compliance with federal, state, and accreditation standards.

Essential Functions

• Conducts daily reviews of medical records to assess the appropriateness of admission, continued hospital stay, and utilization of diagnostic services.
• Collaborates with interdisciplinary teams (IDT) to ensure effective communication and coordination of patient care, including identifying avoidable days and resolving care transition issues.
• Develops and implements discharge plans, coordinating post-hospital placement and social services to meet patient needs.
• Refers cases to physicians or managers when patients do not meet established criteria, ensuring timely and appropriate interventions.
• Serves as a liaison with community agencies, maintaining relationships and facilitating seamless transitions for discharged patients.
• Facilitates interdisciplinary meetings to address patient care needs, resolve challenges, and support collaborative care planning.
• Maintains accurate and timely documentation of case management activities, including records of referrals, patient interactions, and compliance with reporting requirements.
• Identifies and appropriately refers cases to Child/Adult Protective Services, ensuring compliance with legal and ethical standards.
• Provides professional assistance to patients, families, and physicians regarding discharge planning and post-hospital care options.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Nursing preferred
• 2-4 years of clinical nursing experience in a hospital, home health, or nursing home setting required
• 2-4 years of care management experience preferred

Knowledge, Skills and Abilities

• Strong understanding of case management principles, discharge planning, and transitions of care.
• Knowledge of federal, state, and Joint Commission standards related to case management.
• Excellent communication and interpersonal skills to collaborate effectively with patients, families, and interdisciplinary teams.
• Ability to assess complex situations, identify solutions, and implement care plans efficiently.
• Proficiency in electronic medical records (EMR) and documentation systems.
• Strong organizational and time management skills to prioritize tasks in a dynamic environment.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support preferred

Western Arizona Regional Medical Center is your community healthcare provider, a 139-bed acute care facility offering the residents of the greater Bullhead City community inpatient, outpatient, diagnostic imaging, dialysis, medical, surgical and emergency services.

We are home to the area's largest intensive care unit (ICU/PCU) as well as an active OR and wound care clinic. Our Team’s dedication to patients, families, and the community sets us apart. We are 400+ healthcare professionals strong. We work hard every day to be a place of healing, caring and connection for patients and families in the community we call home. We are seeking team players who are passionate about providing top-notch patient care.

About our community: Known as Arizona's west coast located along the Colorado River with views of the Black Mountain Ridge, Bullhead City captivates with year round sunny blue skies and all its natural beauty.

Bullhead City is a family oriented community established in the 1940’s that has quickly transformed into a year round vacation community. Boasting over 300 sunny days a year, water sports, fishing, and golf are regularly enjoyed. Enjoy the perfect mix of fine dining, live entertainment, and outdoor activities with Las Vegas, Lake Mead National Recreation Area, Lake Havasu and Laughlin NV all a short drive away.