Remote Account Support Manager Jobs
Remote account support manager jobs are open across the U.S. in sectors like SaaS, financial services, healthcare technology, and e-commerce, where distributed client teams depend on dedicated account support. Employers hiring remotely right now include ENTREGA, BillionToOne, and Tres Health, ranging from entry-level support roles to senior account management positions on fully remote teams. Find a role that fits below and apply directly.
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About Entrega
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value.
Our work spans technology, digital, and business solutions delivery. We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across these areas is essential to delivering consistently high outcomes for our clients.
Job Position Summary:
The Account Support Specialist is expected to manage an assigned list of Dealers regarding OEM software applications. This includes supporting onboarding to the software application, recommending customizations to meet the Dealer's needs and goals, and ultimately driving utilization through training and influence on how the software application meets current consumer behaviors.
Responsibilities and Duties:
- Portfolio Management - This role is a trusted advisor to Dealers regarding the OEM's proprietary software applications. To become the trusted advisor, the Account Support Specialist will know how to customize and leverage the applications to achieve the Dealer's unique goals, and effectively communicate with urgency, empathy, and value. The Account Support Specialist will drive Dealer engagement and utilization with the platform through best practice training and platform benefits.
- Project Management - As related to the overall software application onboarding process; the Account Support Specialist will provide pivotal support to not only the Dealer but also OEM Field Representatives and OEM They have required attendance to priority meetings to observe and hold all teams accountable to the prescribed process, ensure milestones are attained, escalating any blockers to onboarding success to pertinent stakeholders. They also advocate for the Dealer regarding their technical issues or other desires or concerns. They ensure that the Dealer is technically and behaviorally ready to launch with the applications.
- Technical Solutions - Dealers and/or the development teams will engage this role to prescribe and develop customized solutions related to Dealer questions and/or issues about the applications. This role is expected to thoroughly investigate these Dealer questions and/or issues through independent research, asking discovery questions and conducting root cause analysis. This role requires a continued learning of the applications, Dealership inventory data process, and third-party vendor functionality.
- Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.
Qualifications:
- Ability to work independently as well as in a team environment.
- Comfortability working under pressure or strict deadlines.
- Demonstrated ability to solve problems and formulate recommendations.
- Passion for learning and personal growth.
- Possess organizational and prioritization skills.
- Self-starter with a high degree of integrity and professionalism.
- Understanding of organizational methods, time management process, and project management foundations.
Education and Experience:
- Bachelor's degree plus 1+ years work experience in sales, account management, project coordination, project management, or a client focused industry required.
- 1+ year OEM program knowledge preferred.
- 1+ year Dealership experience preferred.
Compensation & Benefits
This role offers a competitive base salary aligned to experience and scope. Where applicable, employees may be eligible to participate in performance-based incentive programs aligned to organizational and individual results.
We offer a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, and additional benefits designed to support our employees' well-being.
Equal Employment Opportunity
Entrega is an Equal Opportunity Employer. Entrega does not discriminate in employment opportunities or practices because of race, any trait historically associated with race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, veteran status, height, weight, disability, genetic information or any other characteristic protected under state or federal law.
View All Jobs
About Entrega
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. We design, develop, and operationalize technology-enabled solutions through a high-performance services model built to elevate client experience and deliver measurable business value.
Our work spans technology, digital, and business solutions delivery. We operate using a structured service delivery model designed to balance client relationships, delivery accountability, project execution, and production capacity management. Strong leadership across these areas is essential to delivering consistently high outcomes for our clients.
Job Position Summary:
The Account Support Specialist is expected to manage an assigned list of Dealers regarding OEM software applications. This includes supporting onboarding to the software application, recommending customizations to meet the Dealer's needs and goals, and ultimately driving utilization through training and influence on how the software application meets current consumer behaviors.
Responsibilities and Duties:
- Portfolio Management - This role is a trusted advisor to Dealers regarding the OEM's proprietary software applications. To become the trusted advisor, the Account Support Specialist will know how to customize and leverage the applications to achieve the Dealer's unique goals, and effectively communicate with urgency, empathy, and value. The Account Support Specialist will drive Dealer engagement and utilization with the platform through best practice training and platform benefits.
- Project Management - As related to the overall software application onboarding process; the Account Support Specialist will provide pivotal support to not only the Dealer but also OEM Field Representatives and OEM They have required attendance to priority meetings to observe and hold all teams accountable to the prescribed process, ensure milestones are attained, escalating any blockers to onboarding success to pertinent stakeholders. They also advocate for the Dealer regarding their technical issues or other desires or concerns. They ensure that the Dealer is technically and behaviorally ready to launch with the applications.
- Technical Solutions - Dealers and/or the development teams will engage this role to prescribe and develop customized solutions related to Dealer questions and/or issues about the applications. This role is expected to thoroughly investigate these Dealer questions and/or issues through independent research, asking discovery questions and conducting root cause analysis. This role requires a continued learning of the applications, Dealership inventory data process, and third-party vendor functionality.
- Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.
Qualifications:
- Ability to work independently as well as in a team environment.
- Comfortability working under pressure or strict deadlines.
- Demonstrated ability to solve problems and formulate recommendations.
- Passion for learning and personal growth.
- Possess organizational and prioritization skills.
- Self-starter with a high degree of integrity and professionalism.
- Understanding of organizational methods, time management process, and project management foundations.
Education and Experience:
- Bachelor's degree plus 1+ years work experience in sales, account management, project coordination, project management, or a client focused industry required.
- 1+ year OEM program knowledge preferred.
- 1+ year Dealership experience preferred.
Compensation & Benefits
This role offers a competitive base salary aligned to experience and scope. Where applicable, employees may be eligible to participate in performance-based incentive programs aligned to organizational and individual results.
We offer a comprehensive benefits package including medical, dental, and vision coverage, 401(k), paid time off, and additional benefits designed to support our employees' well-being.
Equal Employment Opportunity
Entrega is an Equal Opportunity Employer. Entrega does not discriminate in employment opportunities or practices because of race, any trait historically associated with race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, veteran status, height, weight, disability, genetic information or any other characteristic protected under state or federal law.
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Find JobsRemote Account Support Manager Job Market
Who's Hiring
Top Industries Hiring
- Electronics & Hardware
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote account support manager jobs.
- Two or more years of experience in account management, customer success, or client support roles
- Proficiency with CRM platforms such as Salesforce or equivalent customer relationship tools
- Strong written and verbal communication skills for managing client-facing correspondence
- Demonstrated ability to manage multiple accounts simultaneously and prioritize competing requests
- Experience with ticketing or case management systems for tracking and resolving client issues
- Bachelor's degree in business, communications, or a related field preferred by most employers
Tips for Your Remote Account Support Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote account support manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through location-filtered listings on general job boards.
Show async communication in your application
Remote account support managers handle most client contact through email, chat, and ticketing platforms. Use your cover letter and work samples to demonstrate clear, concise written communication, since remote hiring managers treat your application itself as a live demonstration of that skill.
Highlight CRM and client tool proficiency
Remote employers in this role screen for hands-on experience with Salesforce, HubSpot, Zendesk, or similar platforms. Name the specific tools you've used and describe how you managed account data, tracked client activity, or escalated issues within those systems.
Prepare for remote-specific interview questions
Expect interviewers to ask how you manage client escalations without in-person contact, how you stay organized across multiple accounts in a distributed environment, and how you communicate proactively when issues arise. Practice answers that reference real async workflows you've used.
Remote Account Support Manager Jobs: Frequently Asked Questions
How do I get a remote account support manager job?
Target companies with distributed sales or customer success teams, since those organizations build remote account support into their core structure rather than treating it as an exception. Remote employers screen heavily for written communication, self-direction, and comfort with async workflows. Candidates who can show experience managing client relationships through email, ticketing systems, and video calls, without relying on in-person check-ins, stand out consistently.
Which companies hire remote account support managers?
Remote account support manager roles are posted by ENTREGA, BillionToOne, and Tres Health and others right now, based on current remote listings on Migrate Mate as of November 2026. The employers most likely to hire this role remotely are remote-first SaaS companies, fintech platforms, and healthcare technology firms that run distributed client-facing teams.
Can you get a remote account support manager job with no experience?
Yes, but remote entry-level account support roles are harder to land because employers expect you to manage client needs independently from day one, with no one nearby to course-correct. Your best entry points are smaller SaaS companies and startups with lean account teams. Show async communication samples, familiarity with CRM tools, and any client-facing work, even from internships or adjacent roles, to open the door.
Do you need a degree for remote account support manager jobs?
Not always. Remote employers in this role weigh demonstrated client management skills, CRM proficiency, and a history of handling accounts or customer relationships more heavily than a specific degree. A portfolio of resolved client issues, strong written communication, and familiarity with account workflows can carry more weight than academic credentials, particularly at remote-first technology and services companies.
Which industries hire the most remote account support managers?
Remote account support manager roles concentrate in Electronics & Hardware and Consulting & Professional Services, based on current remote listings on Migrate Mate as of November 2026. Those sectors hire account support managers remotely because their client bases are geographically distributed and their internal teams operate across time zones, making remote account support a natural fit.
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