Remote Claims Manager Jobs
Remote claims manager jobs are open across the U.S. at remote-first insurers, distributed legal operations teams, and national carriers managing claims without regional offices. Employers hiring remote claims managers right now include Assurant, CBCS, and AF. Scan the live roles below and apply to whichever ones fit.
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About Claim Warriors
Claim Warriors (www.claimwarriors.com) is a rapidly growing residential and commercial insurance public adjusting firm, operating across 18 states and expanding into new markets. We advocate for property owners facing denied, underpaid, and complex insurance claims, combining claims expertise, detailed documentation, and persistent negotiation to help clients secure the settlements they deserve.
In just two years, we have grown to more than 70 team members. We are looking for an organized, decisive Operations Manager to strengthen our processes, hold teams accountable, and help scale our claims operations.
About the Role
You will oversee operations after marketing and sales, taking ownership of how claims move from client onboarding through inspections, estimates, negotiations, attorney referrals when necessary, and payment.
This role requires a strong understanding of the full property insurance claim lifecycle. Your primary focus will be managing and scaling onboarding and claims workflows, reducing turnaround times, and ensuring every file has an accountable owner and a clear next step.
You will work closely with our Claims Manager, Claim Consultants, Inspection Dispatcher, in-house and outsourced inspectors, attorney partners, Customer Support team, and three Virtual Project Managers.
Key Responsibilities
Client Onboarding & File Readiness
- Manage and scale the onboarding process as claim volume grows.
- Ensure each file contains the required agreements, policies, carrier correspondence, photographs, payment information, and supporting documentation.
- Establish clear handoffs between sales, onboarding, inspections, and claims teams.
- Identify missing information early and ensure it is obtained promptly.
- Set expectations for onboarding turnaround times and hold the team accountable for meeting them.
Inspections & Dispatch
- Oversee inspection scheduling and completion through our Inspection Dispatcher.
- Coordinate assignments and capacity across in-house inspectors and outsourced inspection partners.
- Ensure inspections produce complete, timely photographs, reports, and supporting documentation.
- Resolve scheduling delays, missed appointments, and quality issues that could slow claim progression.
Estimates, Negotiations & Claim Progression
- Manage estimating and negotiation workflows with our Claims Manager and in-house Claim Consultants.
- Maintain visibility into every active file, including its status, owner, next action, and deadlines.
- Establish and monitor turnaround expectations from onboarding through inspection, estimating, and negotiation.
- Hold teams accountable for timely follow-up, accurate documentation, and consistent progress.
- Identify stalled files, resolve bottlenecks, and escalate issues when necessary.
- Track settlement and payment milestones through completion.
Attorney Network Coordination
- Coordinate with the Claims Manager to identify files requiring attorney involvement and ensure timely referrals.
- Oversee complete, organized handoffs to attorney partners, including claim history, estimates, carrier correspondence, and supporting documentation.
- Track referrals through attorney onboarding and follow up on outstanding requirements.
- Coordinate requests for additional reports, photographs, estimates, and other information.
- Maintain clear ownership and communication between internal teams and attorney partners.
Customer Support & Issue Resolution
- Oversee the Customer Support team and establish clear standards for responsiveness and follow-through.
- Take ownership of escalated client concerns and coordinate timely resolutions.
- Ensure clients receive accurate updates and understand the next steps in their claims.
- Hold team members accountable for unanswered questions and overdue requests.
- Use recurring client issues to identify and correct operational weaknesses.
Team Management, Accountability & Scaling
- Manage and support three Virtual Project Managers and the operational teams involved in claim progression.
- Establish clear responsibilities, priorities, deadlines, and performance expectations.
- Build and improve procedures that support consistent execution as the company grows.
- Monitor onboarding speed, inspection completion, file aging, negotiation turnaround, attorney handoffs, and unresolved customer requests.
- Provide leadership with clear reporting on performance, bottlenecks, and staffing needs.
- Adjust workflows and priorities as business needs change.
Qualifications
- Strong working knowledge of the full residential and commercial property insurance claim lifecycle, from onboarding through settlement and payment.
- Experience managing operations or teams within public adjusting, property insurance claims, or a closely related business.
- Understanding of inspections, estimating, claim documentation, carrier negotiations, and attorney referral processes.
- Demonstrated ability to manage multiple teams, competing priorities, and a high volume of active files.
- Strong organizational, communication, problem-solving, and follow-up skills.
- Experience using CRM and workflow systems to track files, monitor performance, and maintain accountability.
- Ability to establish clear expectations, address missed deadlines, and drive work through completion.
- Comfort managing remote employees and outside partners.
Who Will Succeed Here
You are an organized operator who brings structure, urgency, and accountability. You notice when a file stops moving, determine why, and make sure the next step happens. You can lead people, improve processes, and step in directly when an issue needs attention.
We are a young, fast-moving company. Priorities evolve, processes need improvement, and growth creates new challenges. You should be comfortable making decisions, adapting quickly, and pivoting when necessary. We need someone who can manage today’s workload while building the systems and team capacity to support our next stage of growth.
Work Location & Travel
Claim Warriors operates in Chicago, Los Angeles, and New York. You do not need to live in one of these cities, but occasional travel may be required for team meetings, planning sessions, and other business needs.
Benefits:
- Flexible schedule
- Paid time off
Application Question(s):
- How many years of experience do you have managing property insurance claims operations and leading claims teams? Please describe the stages you oversaw, the size of your team, and the volume of active claims you managed.
- Why do you believe you are the right candidate for this Operations Manager position?
- What are your compensation expectations? Please specify an annual salary or hourly rate.
Work Location: Remote
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in remote claims manager jobs.
- 3 to 7 years of claims handling or adjusting experience in a relevant line of business
- Active adjuster license in the state of hire or willingness to obtain reciprocal licensure
- Experience managing or supervising a team of claims adjusters or examiners
- Proficiency with claims management systems such as Guidewire, Snapsheet, or similar platforms
- Knowledge of coverage interpretation, reserving practices, and litigation management
- Bachelor's degree in business, risk management, finance, or a related field
Tips for Your Remote Claims Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote claims manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Highlight async communication on your resume
Remote claims teams coordinate almost entirely through written updates, email threads, and recorded video summaries. Call out experience writing clear adjuster notes, claim status communications, or cross-functional written updates to show you can keep a distributed team aligned.
Get your adjuster license before you apply
Most remote claims manager roles require an active adjuster license in at least one state, and multi-state licensing gives you a real edge. Completing your resident license and adding non-resident states signals to remote employers that you can handle claims across their full geographic footprint.
Demonstrate proficiency in claims platforms
Remote employers can't watch you work, so naming the specific platforms you've used, Guidewire, Duck Creek, Majesco, or similar, tells hiring managers you can operate independently from day one without an in-office setup period.
Remote Claims Manager Jobs: Frequently Asked Questions
How do I get a remote claims manager job?
Target companies that have already built distributed claims operations, including remote-first insurers, third-party administrators, and legal tech firms with distributed teams. Remote employers screen for self-directed workflow management, clear written communication for async updates, and familiarity with claims management platforms like Guidewire or Duck Creek. Candidates who can document independent caseload management and demonstrate comfort with video-based adjuster coordination consistently stand out.
Which companies hire remote claims managers?
Employers currently hiring remote claims managers include Assurant, CBCS, and AF, per current remote listings on Migrate Mate as of November 2026. Remote-first carriers, third-party administrators, and distributed legal operations firms account for the largest share of these openings.
Can you get a remote claims manager job with no experience?
Yes, but remote entry-level claims roles are harder to land because you must demonstrate self-direction from day one without an in-office support structure. Remote-first third-party administrators and smaller regional carriers are most likely to hire entry-level candidates. Showing completed claims-related coursework, insurance certifications like CPCU or AIC, and any customer-resolution or case-tracking work from prior roles opens the door.
Do you need a degree for remote claims manager jobs?
Not always. Many remote employers weigh adjuster licensing, claims platform proficiency, and a documented history of resolving complex cases over a specific degree. A bachelor's in business, finance, or a related field helps with senior roles, but hands-on claims experience and state adjuster licenses often carry more weight in hiring decisions.
Which industries hire the most remote claims managers?
Remote claims manager roles concentrate in Technology & Software and Consulting & Professional Services, based on current remote listings on Migrate Mate as of November 2026. These sectors operate distributed teams that handle high claim volumes across multiple states, making remote claims management a practical and common staffing model.
See All 18 Remote Claims Manager Jobs
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