Remote Client Relationship Manager Jobs
Remote client relationship manager jobs are in active demand across the U.S., with remote-first firms and distributed teams in sectors like SaaS, financial services, and consulting hiring for these roles year-round. Employers hiring remotely right now include Nortek, Samsara, and ALTO USA. Scan the live roles below and apply to whichever ones fit.
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Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Mid-Market CRM Role
The Client Relationship Manager (CRM) is an individual contributor responsible for ensuring that that the delivery of our service strategy exceeds and/or meets our clients’ expectations. CRM is measured on client satisfaction, retention and plan optimization.
Position Responsibilities
Relationship Management: Meets with client key stakeholders to develop trust-based relationships within client organizations, including Senior Executives, Treasury, Human Resources, Benefits, Advisors, and TPAs. Consults with clients and brokers on investment issues including performance, diversification, style, and suitability. Attends Plan Investment and Administrative Committee meetings as appropriate. Analyzes plan data and industry trends and develops a strategic plan around plan design, product, and participant engagement solutions to meet clients’ needs. Leads Voya’s cross-functional service team to execute against the plan and report on effectiveness based on agreed-to metrics.
Client Retention and Contract Negotiations: Responsible for client retention and manages RFIs, RFPs, and benchmarking exercises for clients. Manages contract negotiations for existing clients. Responsible for pricing strategy, contract preparation and signing. Negotiates appropriate Service Level Agreements.
Strategic Account Management: Through consultative engagement works with clients to understand their labor and benefits strategies. Analyzes plan data and industry trends and develops a strategic plan of plan design, product and participant engagement solutions to meet those needs. Leads Voya’s cross-functional service team to execute against the plan.
Project Management. Works with internal teams to establish live dates and scope out the project details. Responsible for negotiating project costs to clients and managing expectations concerning implementation dates.
Client Growth: Identifies business opportunities for both organic growth and cross-sale of other Voya products and solutions and works within the Voya organization to develop, position, close and implement these solutions. Contributes to the development of RFP responses and participates in the sales process for new Retirement business. Fully understands all details of Voya’s offering for potential clients, and presents them in a way that best positions Voya to highlight its differentiated value proposition.
Knowledge and Experience
6+ years of experience in client service relationship management for defined contribution plans
Industry certifications and FINRA series 6 or 7 and 63 licensing will be required
Strong understanding of retirement plans both corporate and tax exempt as well as a solid investment background
Strong Client Management experience and skills
Strong interpersonal, presentation, and negotiation skills
Excellent verbal and written communications skills
Bachelor’s Degree or equivalent
Travel – 25 – 40% of time; Locations – Nation-wide
This position is work from home in a location that can cover the designated territory that the delivery of our service strategy exceeds and/or meets our clients and advisor
*This position can sit in a major metro area, preferred locations, GA, NC, SC, FL, TX, AZ, CA, CO, MN, IL, IN, IA, WI, MI*
#LI-NV1
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$100,070 - $157,470 USDBe Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Mid-Market CRM Role
The Client Relationship Manager (CRM) is an individual contributor responsible for ensuring that that the delivery of our service strategy exceeds and/or meets our clients’ expectations. CRM is measured on client satisfaction, retention and plan optimization.
Position Responsibilities
Relationship Management: Meets with client key stakeholders to develop trust-based relationships within client organizations, including Senior Executives, Treasury, Human Resources, Benefits, Advisors, and TPAs. Consults with clients and brokers on investment issues including performance, diversification, style, and suitability. Attends Plan Investment and Administrative Committee meetings as appropriate. Analyzes plan data and industry trends and develops a strategic plan around plan design, product, and participant engagement solutions to meet clients’ needs. Leads Voya’s cross-functional service team to execute against the plan and report on effectiveness based on agreed-to metrics.
Client Retention and Contract Negotiations: Responsible for client retention and manages RFIs, RFPs, and benchmarking exercises for clients. Manages contract negotiations for existing clients. Responsible for pricing strategy, contract preparation and signing. Negotiates appropriate Service Level Agreements.
Strategic Account Management: Through consultative engagement works with clients to understand their labor and benefits strategies. Analyzes plan data and industry trends and develops a strategic plan of plan design, product and participant engagement solutions to meet those needs. Leads Voya’s cross-functional service team to execute against the plan.
Project Management. Works with internal teams to establish live dates and scope out the project details. Responsible for negotiating project costs to clients and managing expectations concerning implementation dates.
Client Growth: Identifies business opportunities for both organic growth and cross-sale of other Voya products and solutions and works within the Voya organization to develop, position, close and implement these solutions. Contributes to the development of RFP responses and participates in the sales process for new Retirement business. Fully understands all details of Voya’s offering for potential clients, and presents them in a way that best positions Voya to highlight its differentiated value proposition.
Knowledge and Experience
6+ years of experience in client service relationship management for defined contribution plans
Industry certifications and FINRA series 6 or 7 and 63 licensing will be required
Strong understanding of retirement plans both corporate and tax exempt as well as a solid investment background
Strong Client Management experience and skills
Strong interpersonal, presentation, and negotiation skills
Excellent verbal and written communications skills
Bachelor’s Degree or equivalent
Travel – 25 – 40% of time; Locations – Nation-wide
This position is work from home in a location that can cover the designated territory that the delivery of our service strategy exceeds and/or meets our clients and advisor
*This position can sit in a major metro area, preferred locations, GA, NC, SC, FL, TX, AZ, CA, CO, MN, IL, IN, IA, WI, MI*
#LI-NV1
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$100,070 - $157,470 USDBe Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
See All 346+ Remote Client Relationship Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Client Relationship Manager Job Market
Who's Hiring
- Nortek22
- Samsara13
- ALTO USA10
- ServiceNow7
- Oshi Health7
Top Industries Hiring
- Technology & Software127
- Consulting & Professional Services11
- Education9
- Electronics & Hardware8
- Transportation & Logistics8
What Employers Look For
The qualifications that appear most often in remote client relationship manager jobs.
- 3 or more years of account management or client-facing relationship experience
- Demonstrated ability to manage and grow a book of business or named accounts
- Proficiency with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills for executive-level client interactions
- Bachelor's degree in business, communications, or a related field
- Experience with contract renewals, upselling, and cross-selling within existing accounts
Tips for Your Remote Client Relationship Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client relationship manager openings from across the U.S. in one place. Check it regularly and apply to roles that match your background as soon as they appear, because remote postings draw high volume quickly.
Prove async client communication in your resume
Remote employers need evidence you can maintain client relationships without face-to-face contact. Highlight outcomes tied to email campaigns, video check-ins, or written account plans rather than listing duties. Concrete results from distributed work environments read differently than generic relationship-management language.
List the CRM tools you actually use
Remote hiring managers filter for hands-on experience with tools like Salesforce, HubSpot, or Gainsight because there's no one to train you in-office. Name the specific platforms you've used and describe what you did in them, such as building pipelines, running health scores, or automating follow-ups.
Prepare for a fully remote interview process
Remote client relationship manager interviews often include a written exercise or async video response to assess how you communicate without a real-time audience. Practice delivering client updates or account summaries in writing and on camera before your first screening call.
Align your availability with client time zones
Remote client relationship manager roles often have implicit coverage expectations tied to where the client base sits. Review each job posting for time zone requirements and state your working hours clearly in your application to avoid late-stage mismatches.
Remote Client Relationship Manager Jobs: Frequently Asked Questions
How do I get a remote client relationship manager job?
Target companies that already run distributed teams, such as SaaS platforms, digital agencies, and remote-first financial services firms, because they have established workflows for managing clients without being in the same office. Remote employers screen heavily for written communication, self-direction, and the ability to build trust asynchronously. Proficiency with CRM tools like Salesforce or HubSpot and a portfolio of measurable client outcomes gives your application a concrete edge.
Which companies hire remote client relationship managers?
Employers currently hiring remote client relationship managers include Nortek, Samsara, and ALTO USA, per current remote listings on Migrate Mate as of June 2026. Remote-first firms, distributed SaaS companies, and financial services organizations with national client bases are the most consistent sources of these openings.
Can you get a remote client relationship manager job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage client relationships independently from day one without in-office support. Smaller SaaS startups and digital agencies are more likely to hire entry-level candidates remotely. Showing strong written communication samples, familiarity with CRM software, and any client-facing volunteer or freelance work can substitute for direct professional experience.
Do you need a degree for remote client relationship manager jobs?
Not always. Remote employers in this role weigh demonstrated results with clients, CRM proficiency, and communication skills alongside or instead of a degree. Candidates who can show quantifiable outcomes, such as retention rates or account growth, are competitive regardless of educational background. Some enterprise and financial services roles still prefer a degree, but many remote postings list it as preferred rather than required.
Which industries hire the most remote client relationship managers?
Most remote client relationship manager openings sit in Technology & Software, Consulting & Professional Services, and Education, per current remote listings on Migrate Mate as of June 2026. These sectors hire client relationship managers remotely because their client bases are geographically distributed and their internal teams already operate across multiple time zones.
See All 346+ Remote Client Relationship Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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