Remote Collections Associate Jobs
Remote collections associate jobs are open across the U.S. in sectors like financial services, healthcare revenue cycle, and consumer lending, at remote-first companies and distributed teams of all sizes. Employers hiring remotely right now include Northstar Location Services, Air Methods, and Canon. Find a role that fits below and apply directly.
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INTRODUCTION
Job Summary
The Billing and Collections Specialist is a full-time remote position responsible for the timely follow-up and resolution of billed claims and outstanding accounts. This role manages accounts receivable activities, investigates and resolves claim denials and payment discrepancies, and ensures accurate and thorough documentation of account activity. The specialist works collaboratively with internal teams and payers to optimize reimbursement, reduce outstanding balances, and maintain compliance with organizational policies and procedures.
Pay Range: $18.59 - $26.98 Hourly
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation
- Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.
- Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed
- Report all payor issues and/or denial trends to Lead/Supervisor
- May work cross-functionally to complete multiple assignments
- Other duties as assigned
ADDITIONAL JOB REQUIREMENTS
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
EDUCATION & EXPERIENCE
- High school diploma or general education degree (GED); and three to four years’ related experience and/or training; or equivalent combination of education and experience
- 2-3 years’ medical billing and claims reimbursement experience; preferred
- Knowledge of all Government, Commercial and Private payers; preferred
- Knowledge of medical and billing terminology; required
- Knowledge of HIPAA and other industry specific regulations; required
- (Internal) Employed as Billing & Collections Specialist I for a minimum of 1 year; exceptions with manager approval
SKILLS
- Strong interpersonal skills and a high degree of collaboration at all levels
- Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
- Intermediate customer service and phone skills
- Excellent problem-solving skills
COMPUTER SKILLS
- Intermediate with Microsoft Office, including Word, Excel and Outlook
CERTIFICATES, LICENSES, REGISTRATIONS
- None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay: USD $18.59/Hr. Maximum Pay: USD $26.98/Hr.
BENEFITS
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
INTRODUCTION
Job Summary
The Billing and Collections Specialist is a full-time remote position responsible for the timely follow-up and resolution of billed claims and outstanding accounts. This role manages accounts receivable activities, investigates and resolves claim denials and payment discrepancies, and ensures accurate and thorough documentation of account activity. The specialist works collaboratively with internal teams and payers to optimize reimbursement, reduce outstanding balances, and maintain compliance with organizational policies and procedures.
Pay Range: $18.59 - $26.98 Hourly
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Appeal and/or rebill all open, underpaid/unpaid claims thoroughly, accurately, promptly, and with all supporting documentation
- Responsible for maintaining and updating payor billing and collection guidelines, fee schedules, etc.
- Review, document, and resolve all incoming correspondence, payor calls, and payments; Assist as needed
- Report all payor issues and/or denial trends to Lead/Supervisor
- May work cross-functionally to complete multiple assignments
- Other duties as assigned
ADDITIONAL JOB REQUIREMENTS
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
EDUCATION & EXPERIENCE
- High school diploma or general education degree (GED); and three to four years’ related experience and/or training; or equivalent combination of education and experience
- 2-3 years’ medical billing and claims reimbursement experience; preferred
- Knowledge of all Government, Commercial and Private payers; preferred
- Knowledge of medical and billing terminology; required
- Knowledge of HIPAA and other industry specific regulations; required
- (Internal) Employed as Billing & Collections Specialist I for a minimum of 1 year; exceptions with manager approval
SKILLS
- Strong interpersonal skills and a high degree of collaboration at all levels
- Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
- Intermediate customer service and phone skills
- Excellent problem-solving skills
COMPUTER SKILLS
- Intermediate with Microsoft Office, including Word, Excel and Outlook
CERTIFICATES, LICENSES, REGISTRATIONS
- None
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay: USD $18.59/Hr. Maximum Pay: USD $26.98/Hr.
BENEFITS
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Find JobsRemote Collections Associate Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Hospitality & Tourism
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in remote collections associate jobs.
- One or more years of collections or accounts receivable experience in a high-volume environment
- Working knowledge of the Fair Debt Collection Practices Act and relevant state regulations
- Proficiency with collections software such as FACS, Collect!, or similar platforms
- Strong verbal negotiation and skip-tracing skills to reach and resolve delinquent accounts
- High school diploma or GED required, associate or bachelor's degree preferred by many employers
- Experience using Microsoft Excel or comparable tools to track and report account statuses
Tips for Your Remote Collections Associate Job Search
Apply early to remote roles that fit
Migrate Mate lists remote collections associate openings from across the U.S. in one place, so you can find roles that match your experience and apply directly. Remote postings often fill faster than in-office ones, so moving quickly matters.
Show async communication skills upfront
Remote collections employers screen for written clarity because most account follow-up happens over email, chat, or CRM notes. Mention specific tools you have used for async updates, like Salesforce, NICE, or ticketing systems, in your resume and cover letter.
Prove your home office setup early
Collections work requires a stable internet connection, a quiet environment for phone calls, and secure access to billing systems. Address your setup in your cover letter or during screening. Remote employers ask about this directly, so getting ahead of it removes a common friction point.
Highlight self-managed account outcomes
Remote hiring managers want evidence you can manage a portfolio without daily supervision. Frame your experience around accounts resolved, recovery rates hit, or aging buckets cleared independently, not just tasks you completed as part of a team.
Remote Collections Associate Jobs: Frequently Asked Questions
How do I get a remote collections associate job?
Remote collections associate roles go to candidates who can demonstrate self-direction and clear written communication from day one. Remote-first lenders, healthcare billing companies, and fintech firms screen for experience with collections software, comfort working in ticketing or CRM systems without hand-holding, and the ability to document account activity precisely. Candidates who show results from previous collections work, even in-office, and frame them around independent output stand out in remote hiring.
Which companies hire remote collections associates?
Remote collections associate roles are posted by Northstar Location Services, Air Methods, and Canon and others right now, based on current remote listings on Migrate Mate as of November 2026. The companies hiring most actively tend to be remote-first financial services firms, healthcare revenue cycle organizations, and consumer lending platforms with distributed operations teams.
Can you get a remote collections associate job with no experience?
Yes, but remote entry-level collections roles are harder to land because employers expect you to work independently before any in-person onboarding is possible. Consumer lending platforms and healthcare billing companies occasionally hire entry-level remote collectors. Candidates who can show customer service experience, comfort with CRM tools, and strong written communication give hiring managers enough confidence to take a chance on someone earlier in their career.
Do you need a degree for remote collections associate jobs?
Not always. Most remote employers care more about demonstrated collections or accounts-receivable experience, proficiency with collections software, and a verifiable record of resolving accounts than a formal degree. A high school diploma is the most common minimum requirement. Candidates without a degree who can speak to specific tools they have used and results they have achieved are competitive for the majority of remote collections associate openings.
Which industries hire the most remote collections associates?
The sectors hiring the most remote collections associates are Healthcare & Medical Services, Hospitality & Tourism, and Banking & Financial Services, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed billing and recovery teams because their customer bases and account portfolios are national, making remote collections associates a natural fit for their operations.
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