Remote Delivery Lead Jobs
Remote Delivery Lead jobs are open across the U.S. in software development, consulting, and technology services, where distributed teams need someone to own end-to-end delivery without a physical office. Employers hiring remotely right now include CVS Health, JBS INTERNATIONAL, and Velero, from growing remote-first firms to large enterprises running fully distributed engineering and product teams. Find a role that fits below and apply directly.
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Showing 5 of 35+ Remote Delivery Lead jobs
INTRODUCTION
Optomi, in partnership with an innovative and fast-growing software company, is seeking an experienced Delivery Lead on a remote basis with travel requirements (25%)! This Delivery Lead will own delivery from requirements through go-live, lead engineering and cross-functional teams, and manage dependencies across infrastructure, networking, security, and application teams.
What the right Candidate will enjoy:
- Large clientele with large budget projects!
- Opportunity for growth within a fast-growing company!
- Provide excellent leadership!
- Working at an innovative company!
BASIC QUALIFICATIONS
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
- 10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.
- Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.
- Experience in the delivery healthcare, Medicaid, or government customer service implementations is highly preferred.
- Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.
- Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.
- Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communications, and workforce optimization solutions.
- Strong understanding of contact center operations including call routing, IVR design, agent desktop, case management, knowledge management, and service workflows.
- Knowledge of REST APIs, Azure Integration Services (Power Automate, Power Apps) middleware platforms, event-driven integration, and enterprise integration patterns.
- Experience delivering cloud-based SaaS implementations using Azure and Microsoft cloud technologies.
- Strong understanding of Agile, Scrum, DevOps, CI/CD pipelines, and modern software delivery methodologies.
- Familiarity with security, privacy, and compliance standards applicable to enterprise customer service platforms.
- Strong written and verbal communication skills with experience preparing executive reports and project status updates.
PREFERRED QUALIFICATIONS
Key Responsibilities:
- Lead end-to-end delivery of Customer Experience (CX) and CRM implementation projects utilizing Genesys Cloud CX and Microsoft Dynamics 365 Customer Service.
- Own project delivery across discovery, solution design, configuration, development, integration, testing, deployment, hyper-care, and production stabilization.
- Collaborate with business stakeholders, product owners, solution architects, and implementation teams to translate business requirements into scalable technical solutions.
- Develop and manage detailed project plans, delivery schedules, milestones, resource allocation, budgets, and risk mitigation plans.
- Coordinate cross-functional teams including Dynamics 365 developers, Genesys engineers, integration specialists, QA, DevOps, infrastructure, and business analysts.
- Lead technical design reviews and ensure alignment with enterprise architecture, security, and compliance standards.
- Drive implementation of omnichannel customer engagement capabilities including voice, chat, email, SMS, social messaging, and self-service.
- Oversee integration between Genesys Cloud CX, Microsoft Dynamics 365 CRM, identity providers, enterprise applications, APIs, middleware, and third-party systems.
- Ensure successful implementation of CTI integration, screen pop, intelligent call routing, IVR, agent desktop, case management, knowledge management, and workflow automation.
- Monitor project health through KPIs, status reporting, issue management, dependency tracking, and executive communications.
- Lead Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
- Support cutover planning, go-live execution, production support, and transition to operations.
- Ensure compliance with organizational security, privacy, accessibility, and regulatory requirements.
INTRODUCTION
Optomi, in partnership with an innovative and fast-growing software company, is seeking an experienced Delivery Lead on a remote basis with travel requirements (25%)! This Delivery Lead will own delivery from requirements through go-live, lead engineering and cross-functional teams, and manage dependencies across infrastructure, networking, security, and application teams.
What the right Candidate will enjoy:
- Large clientele with large budget projects!
- Opportunity for growth within a fast-growing company!
- Provide excellent leadership!
- Working at an innovative company!
BASIC QUALIFICATIONS
- Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
- 10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.
- Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.
- Experience in the delivery healthcare, Medicaid, or government customer service implementations is highly preferred.
- Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.
- Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.
- Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communications, and workforce optimization solutions.
- Strong understanding of contact center operations including call routing, IVR design, agent desktop, case management, knowledge management, and service workflows.
- Knowledge of REST APIs, Azure Integration Services (Power Automate, Power Apps) middleware platforms, event-driven integration, and enterprise integration patterns.
- Experience delivering cloud-based SaaS implementations using Azure and Microsoft cloud technologies.
- Strong understanding of Agile, Scrum, DevOps, CI/CD pipelines, and modern software delivery methodologies.
- Familiarity with security, privacy, and compliance standards applicable to enterprise customer service platforms.
- Strong written and verbal communication skills with experience preparing executive reports and project status updates.
PREFERRED QUALIFICATIONS
Key Responsibilities:
- Lead end-to-end delivery of Customer Experience (CX) and CRM implementation projects utilizing Genesys Cloud CX and Microsoft Dynamics 365 Customer Service.
- Own project delivery across discovery, solution design, configuration, development, integration, testing, deployment, hyper-care, and production stabilization.
- Collaborate with business stakeholders, product owners, solution architects, and implementation teams to translate business requirements into scalable technical solutions.
- Develop and manage detailed project plans, delivery schedules, milestones, resource allocation, budgets, and risk mitigation plans.
- Coordinate cross-functional teams including Dynamics 365 developers, Genesys engineers, integration specialists, QA, DevOps, infrastructure, and business analysts.
- Lead technical design reviews and ensure alignment with enterprise architecture, security, and compliance standards.
- Drive implementation of omnichannel customer engagement capabilities including voice, chat, email, SMS, social messaging, and self-service.
- Oversee integration between Genesys Cloud CX, Microsoft Dynamics 365 CRM, identity providers, enterprise applications, APIs, middleware, and third-party systems.
- Ensure successful implementation of CTI integration, screen pop, intelligent call routing, IVR, agent desktop, case management, knowledge management, and workflow automation.
- Monitor project health through KPIs, status reporting, issue management, dependency tracking, and executive communications.
- Lead Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
- Support cutover planning, go-live execution, production support, and transition to operations.
- Ensure compliance with organizational security, privacy, accessibility, and regulatory requirements.
See All 35 Remote Delivery Lead Jobs
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Find Remote Delivery Lead JobsRemote Delivery Lead Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Manufacturing
- Consumer Goods
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in remote delivery lead jobs.
- 3 to 7 years of experience leading software or product delivery teams
- Hands-on experience with agile frameworks such as Scrum, Kanban, or SAFe
- Demonstrated ability to manage cross-functional stakeholders and delivery roadmaps
- Proficiency with project and issue tracking tools such as Jira or Azure DevOps
- Bachelor's degree in computer science, business, or a related field
- Certified Scrum Master or Project Management Professional certification preferred
Tips for Your Remote Delivery Lead Job Search
Apply early to remote roles that fit
Migrate Mate lists remote delivery lead openings from across the U.S. in one place, so you can find roles that match your experience and apply directly. Remote postings fill fast, so checking current listings and applying promptly puts you ahead of later applicants.
Prove async delivery in your resume
Remote employers care about how you keep distributed teams moving without in-person check-ins. Call out specific tools you have used, such as Jira, Linear, or Confluence, and quantify delivery outcomes like release cadence or sprint completion rates rather than listing responsibilities.
Build a written communication sample
Remote delivery leads are judged on their writing before they are hired. Prepare a short stakeholder update or a one-page project status memo you can share during screening. It shows remote employers you can communicate clearly across time zones without a meeting.
Target remote-first companies in your search
Remote delivery lead roles at remote-first companies tend to have stronger async culture and clearer expectations than hybrid firms adding remote seats. Look for companies whose job postings mention distributed teams, async-first practices, or tools like Notion, Linear, or Loom as signals of genuine remote maturity.
Remote Delivery Lead Jobs: Frequently Asked Questions
How do I get a remote delivery lead job?
Start by targeting companies that run distributed teams, such as remote-first software firms, digital consultancies, and cloud services companies, where delivery leads manage cross-functional work entirely through async tools like Jira, Confluence, and Slack. Remote employers screen hard for written communication, proactive status reporting, and the ability to unblock teams without in-person touchpoints. Candidates who can show concrete delivery outcomes, such as on-time releases or reduced cycle time, stand out most.
Which companies hire remote delivery leads?
Remote delivery lead roles are posted by CVS Health, JBS INTERNATIONAL, and Velero and others right now, based on current remote listings on Migrate Mate as of July 2026. These tend to be remote-first technology companies, digital transformation consultancies, and SaaS businesses that run distributed engineering and product teams.
Can you get a remote delivery lead job with no experience?
Yes, but remote entry-level delivery lead roles are harder to land because you have to manage stakeholders and unblock teams independently from day one without an office network to lean on. Remote-first startups and smaller SaaS companies are the most likely to hire junior candidates into delivery roles. Showing a portfolio of coordinated projects, async communication samples, or certifications like PMI-ACP or Scrum Master can open the door.
Do you need a degree for remote delivery lead jobs?
Not always. Remote employers in software and consulting weigh demonstrable delivery results, agile or project management certifications, and tool fluency alongside formal education. A candidate who can show shipped products, managed backlogs, and coordinated distributed teams often moves forward regardless of degree status, especially at remote-first companies that hire on output rather than credentials.
Which industries hire the most remote delivery leads?
Remote delivery lead roles concentrate in Technology & Software, Consulting & Professional Services, and Manufacturing, based on current remote listings on Migrate Mate as of July 2026. These sectors hire delivery leads remotely because their work is inherently digital, their teams are geographically distributed, and delivery coordination happens entirely through project management and communication tools.
See All 35 Remote Delivery Lead Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Delivery Lead Jobs