Remote Digital Operations Coordinator Jobs

Position Title: Senior Project Coordinator, Digital Content

Department: Operations

Classification: Full-time, Exempt, Remote with Travel

Location: Remote in US

About NEHA

NEHA' s mission is to build, sustain, and empower an effective environmental public health workforce. Be part of an organization that supports the thousands of individuals who work tirelessly to ensure that the air we breathe, the food we eat, the water we drink and play in, and the homes and buildings we live and work in are healthy and safe. Since 1937 we have been supporting those working to protect human health from the harmful physical, chemical, and biological agents in our environment. As a 501(c)(3) nonprofit organization, through grants and membership support, we work with federal partners such as the EPA, CDC, and FDA on critical and diverse issues such as climate change, food safety, water quality, emergency preparedness, and more.

Position Overview

The Senior Project Coordinator, Digital Content serves as NEHA's central content coordinator, storyteller, and digital publishing lead. This position manages a complex communications ecosystem spanning email, social media, website content, newsletters, online communities, thought leadership initiatives, and member engagement.

Working closely with teams across NEHA, this individual develops cohesive communication strategies that connect organizational priorities, member interests, credentialing programs, training opportunities, advocacy efforts, and industry trends into meaningful and engaging content. This role requires exceptional writing and editorial judgment, strong project management skills, and the ability to effectively navigate competing priorities among diverse stakeholders.

This is a highly collaborative, fast-paced position requiring occasional domestic travel for conferences, staff meetings, and organizational events.

Duties & Responsibilities

Editorial Strategy & Communications Planning

• Editorial Calendar Leadership: Develops and maintains an organization-wide communications calendar, coordinating messaging across programs, departments, events, products, and initiatives.
• Content Strategy: Identifies opportunities to connect organizational activities to current events, environmental health trends, seasonal topics, and profession-wide conversations.
• Communications Governance: Establishes publishing priorities, manages content workflows, and ensures communications align with strategic goals, audience interests, and brand standards.
• Cross-Functional Coordination: Collaborates with subject matter experts, program teams, leadership, and external partners to gather content, manage approvals, and facilitate timely communications.

Digital Publishing & Audience Engagement

• Email Content Management: Writes, builds, schedules, and distributes emails, newsletters, announcements, and member communications.
• Social Media Strategy: Develops, schedules, and publishes content across social media platforms, with primary responsibility for LinkedIn, Facebook, and emerging professional engagement channels.
• Website & Community Content: Creates and maintains website copy, blog content, newsletters, discussion forums, and community platform communications.
• Storytelling & Thought Leadership: Translates technical environmental health concepts, research findings, organizational initiatives, and industry developments into compelling and accessible content.
• Audience Engagement: Develops content that strengthens relationships with members, credential holders, government partners, public health professionals, educators, and industry stakeholders.

Brand Stewardship & Organizational Communication

• Message Consistency: Ensures consistent voice, tone, and messaging across all organizational communication channels.
• Stakeholder Relationship Management: Provides communications guidance and consultation to internal stakeholders, balancing competing requests while maintaining editorial quality and strategic alignment.
• Media Coordination: Collaborates with designers, video producers, and program teams to execute integrated communication initiatives.
• Reputation & Visibility Support: Helps position NEHA as a trusted source of information and thought leadership within the environmental health profession.

Analytics & Continuous Improvement

• Performance Measurement: Monitors communication metrics including email engagement, website traffic, social media performance, content reach, and audience growth.
• Data-Driven Optimization: Uses analytics and audience insights to refine messaging, improve engagement, and strengthen overall communication effectiveness.
• Reporting & Recommendations: Develops regular performance summaries and strategic recommendations for leadership and department stakeholders.
• Emerging Trends Monitoring: Evaluates new communication platforms, technologies, and best practices to improve NEHA's digital engagement strategies.

Education & Experience Requirements

Minimum Qualifications

• Education: Bachelor's degree in Communications, Journalism, Public Relations, English, Digital Media, or a closely related field.
• Experience: Three or more years of professional experience in communications, digital publishing, public relations, or audience engagement.
• Project Management Skills: Experience coordinating multiple projects and stakeholders in a dynamic, deadline-driven environment.
• Writing & Editorial Expertise: Demonstrated ability to develop, edit, and manage content across multiple digital channels and audience segments.
• Digital Communications Proficiency: Experience with email platforms, social media management tools, content management systems, and digital analytics solutions.
• Experience interpreting communication analytics and translating insights into actionable recommendations.

Preferred Skills

• Experience working within nonprofit organizations, associations, public health organizations, government agencies, or mission-driven organizations.
• Basic graphic design and visual content development skills using tools such as Canva or Adobe Creative Suite.
• Knowledge of environmental health, public health, workforce development, credentialing, professional education, or association management.

Physical Requirements

• Ability to occasionally lift 25 lbs. or less (e.g., conference materials and event supplies).
• Ability to sit and stand for extended periods while working in a dedicated home office environment.

Equal Opportunity Employer (EOE):

NEHA is an equal opportunity employer that is committed to building a team representative of a variety of backgrounds, perspectives, and skills. We believe diversity strengthens our organization, enriches its corporate culture, and favorably influences our member services.