Remote Enterprise Support Specialist Jobs
Remote enterprise support specialist jobs are open across the U.S. in sectors like enterprise software, cloud infrastructure, managed services, and B2B SaaS, where distributed support teams handle complex client environments at scale. Companies hiring remotely include everything from remote-first technology vendors to large enterprises with globally distributed customer success operations, with openings from associate-level to senior enterprise support roles, and employers currently hiring include BV Teck, Concept Solutions, and Amazon Web Services. See the openings below and apply to the ones that match your experience.
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See related jobsJob Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Location: Westlake, TX
- Hybrid schedule: Monday – Thursday in office; Friday work from home after training is completed
- Core business hours: 8:00 AM – 5:00 PM
- Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support
- Salaried position: $75,000+ annually
- Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results
Position Summary
As the Enterprise Credit Manager Support, you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.
In this role, you will:
- Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
- Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
- Support major credit reviews and account escalations annually, representing customer exposure.
- Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
- Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
- Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.
Why Join Us
Enterprise-wide impact: Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.
Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.
Career growth: Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.
Flexibility: Hybrid schedule with Fridays working from home after training is completed.
Responsibilities:
Credit Risk & Decisioning
- Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
- Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
- Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.
AR Performance
- Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
- Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
- Engage third-party collection agencies, attorneys, and other external resources when appropriate.
Controls & Audit Readiness
- Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
- Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.
Enterprise Initiatives & Training
- Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
- Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
- Provide interim credit leadership during vacancies, system implementations, and acquisitions.
Key Competencies
- Strategic Thinking
- Credit Risk Analytics
- Data-Driven Decision Making
- Cross-Functional Leadership
- Leadership and Coaching
- Communication and Influence
- Change Management
- Project Management
- Process Improvement
- Relationship Management
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or an equivalent combination of education and experience
- 5+ years of experience in credit management, credit risk, collections, or accounts receivable
- Experience in a large, multi-location, or high-volume organization is strongly preferred
Company description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Job Description:
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
- Location: Westlake, TX
- Hybrid schedule: Monday – Thursday in office; Friday work from home after training is completed
- Core business hours: 8:00 AM – 5:00 PM
- Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support
- Salaried position: $75,000+ annually
- Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results
Position Summary
As the Enterprise Credit Manager Support, you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.
In this role, you will:
- Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
- Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
- Support major credit reviews and account escalations annually, representing customer exposure.
- Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
- Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
- Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.
Why Join Us
Enterprise-wide impact: Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.
Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.
Career growth: Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.
Flexibility: Hybrid schedule with Fridays working from home after training is completed.
Responsibilities:
Credit Risk & Decisioning
- Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
- Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
- Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.
AR Performance
- Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
- Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
- Engage third-party collection agencies, attorneys, and other external resources when appropriate.
Controls & Audit Readiness
- Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
- Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.
Enterprise Initiatives & Training
- Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
- Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
- Provide interim credit leadership during vacancies, system implementations, and acquisitions.
Key Competencies
- Strategic Thinking
- Credit Risk Analytics
- Data-Driven Decision Making
- Cross-Functional Leadership
- Leadership and Coaching
- Communication and Influence
- Change Management
- Project Management
- Process Improvement
- Relationship Management
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or an equivalent combination of education and experience
- 5+ years of experience in credit management, credit risk, collections, or accounts receivable
- Experience in a large, multi-location, or high-volume organization is strongly preferred
Company description
Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America — offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.See All 5 Remote Enterprise Support Specialist Jobs
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Find JobsRemote Enterprise Support Specialist Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote enterprise support specialist jobs.
- Three or more years of experience supporting enterprise or business-tier clients
- Proficiency in ITSM and CRM platforms such as Salesforce Service Cloud or ServiceNow
- Demonstrated ability to manage SLAs and meet contractual response time commitments
- Strong written and verbal communication skills for executive-level stakeholder interactions
- ITIL Foundation certification or equivalent service management framework knowledge
- Bachelor's degree in information technology, business administration, or a related field
Tips for Your Remote Enterprise Support Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote enterprise support specialist openings from across the U.S. in one place so you can find roles that match your background and apply directly. Remote postings at software and cloud companies fill quickly, so applying within the first few days gives you a real advantage.
Show async communication skills upfront
Remote enterprise support specialists spend most of their day communicating through tickets, Slack, and email rather than phone calls. Rewrite your work history to highlight written updates, async escalation handling, and documentation you've produced, so hiring managers can see you'll function well without an office.
Highlight enterprise tooling on your resume
Remote employers filter fast, so name the specific platforms you know: Salesforce Service Cloud, Zendesk, ServiceNow, Jira, or similar enterprise support systems. Listing the actual tool names rather than generic descriptions makes your experience legible to recruiters screening remote applicants remotely.
Prepare for scenario-based remote interviews
Remote enterprise support interviews often include live troubleshooting scenarios or written case exercises delivered over video call. Practice walking through a complex client issue step by step, explaining your reasoning clearly in writing as you go, since that mirrors the actual remote work environment.
Remote Enterprise Support Specialist Jobs: Frequently Asked Questions
How do I get a remote enterprise support specialist job?
Target remote-first software vendors, cloud service providers, and B2B SaaS companies, which are the most consistent sources of remote enterprise support roles. Remote employers screen heavily for written communication, the ability to diagnose complex issues asynchronously, and comfort working across time zones without daily supervision. Demonstrating experience with enterprise ticketing platforms, CRM systems, and escalation workflows gives you a clear edge over candidates with generic support backgrounds.
Which companies hire remote enterprise support specialists?
Employers currently hiring remote enterprise support specialists include BV Teck, Concept Solutions, and Amazon Web Services, per current remote listings on Migrate Mate as of November 2026. Remote openings in this role tend to concentrate at remote-first technology vendors, cloud platform providers, and B2B software companies that support enterprise clients from distributed teams.
Can you get a remote enterprise support specialist job with no experience?
Yes, but remote entry-level enterprise support roles are harder to land because employers expect you to troubleshoot independently and communicate clearly in writing from day one. Your best path is through remote-first SaaS startups or companies with structured onboarding programs. Showing hands-on familiarity with helpdesk platforms, a home lab or personal project, and strong written communication samples can open doors that a resume alone won't.
Do you need a degree for remote enterprise support specialist jobs?
Not always. Many remote employers care more about demonstrated technical skills, relevant certifications, and a history of solving enterprise-level problems than a formal degree. Credentials in areas like IT service management, cloud platforms, or networking carry real weight. A portfolio of resolved complex tickets, documented troubleshooting processes, or client-facing case studies can substitute for or complement a degree in most hiring decisions.
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