Remote Facility Service Associate Jobs
Remote Facility Service Associate jobs are in active demand across the U.S., with remote-first firms and distributed operations teams hiring for roles that handle vendor coordination, work order management, and facility documentation from anywhere. Employers hiring remotely right now include Optum, Managed Resources, and Professional Credit. See the openings below and apply to the ones that match your experience.
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INTRODUCTION
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
The Coder II is a member of the Health Information Management Team responsible for ensuring the accuracy and completeness of clinical coding, validating the information in the databases for outcome management and specialty registries, across the entire integrated healthcare system. The purpose of this position is to apply the appropriate diagnostic and procedural codes to individual patient health information records for data retrieval, analysis and claims processing. This position is expected to perform duties in alignment with the mission and policies within the Dignity Health organization, TJC, CMS and other regulatory agencies.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Key Responsibilities:
- Assign codes for diagnoses, treatments, and procedures according to the appropriate classification system for ED admissions
- Can code ancillary charts if needed
- Review provider documentation to determine reason for visit, first listed and secondary diagnosis codes and surgical procedures following official coding guidelines
- Provide documentation feedback to providers, as needed
- Utilize technical coding principals and APC reimbursement expertise to assign appropriate ICD-10-CM diagnoses and CPT codes for procedures
- Extract required information from source documentation and enter into encoder and abstracting system
- Review documentation to verify and when necessary, correct the patient disposition upon discharge
- Prioritize work to ensure timeframe of medical record coding meets established KPI's
- Serve as a resource for coding related questions as appropriate
- Meet performance and quality standards at the Coder I level
- Participate in department meetings and educational events
- Abide by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adheres to official coding guidelines
- Assists with OSHPD correction
- Other duties as assigned that have a direct impact on our ability to decrease the DNFB and support Revenue Cycle, including but not limited to charge validation, observation calculations, etc.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
BASIC QUALIFICATIONS
- High School Diploma or equivalent required
- Completion of an AHIMA or AAPC accredited coding certification program that includes courses that are critical to coding success such as: Anatomy and physiology, pathophysiology, pharmacology, Anatomy / Physiology, Medical Terminology and ICD-10 and CPT coding courses etc
- Have and maintain current coding credential from AHIMA or AAPC (RHIA, RHIT, CCS, CCS-P CPC or CPC-H)
- 2+ years of coding and abstracting experience or equivalent combination of education and experience required
- 2+ years of Emergency and Ancillary facility coding experience*
- Must have ICD-10 coding experience
- Ability to use a PC in a Windows environment, including MS Word and EMR systems
- Ability to pass all pre-employment requirements including, but not limited to: drug screening, background check, and coding technical assessment
One year of experience will be waived for those who have attended the Dignity Health Coding Apprenticeship Program.
PREFERRED QUALIFICATIONS
- Experience with various Encoder systems (i.e., OptumCAC, Cerner)
- Intermediate level of Microsoft Excel
- Experience with coding and charge validation
KNOWLEDGE, SKILLS AND ABILITIES
- Analytical / Critical thinking
- Problem Solving
- Knowledge and application of ICD-10-CM, HCPCS and CPT-4 classification systems
- Excellent written and verbal communication skills, including the ability to present ideas and concepts effectively across organizational levels
- Knowledge of information privacy laws, access, release of information, and release control technologies
- Knowledge of hospital protocols and procedures
- Working knowledge of functional relationships between departments within a healthcare or similar environment
- Knowledge of TJC, HIPAA, HCFA, Title 22, security principles, guidelines, and standard healthcare practices
- Demonstrated competence with personal computers, networks, and Microsoft Office
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
COMPENSATION
- Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
EEO STATEMENT
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Who's Hiring


Top Industries Hiring
- Insurance
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote facility service associate jobs.
- High school diploma or GED equivalent
- Experience with floor care equipment such as buffers, scrubbers, and extractors
- Knowledge of OSHA safety standards and hazardous materials handling
- Ability to lift up to 50 pounds and stand for extended shifts
- Familiarity with cleaning chemical dilution ratios and safety data sheets
- Reliable transportation and flexibility for early morning or overnight shifts
Tips for Your Remote Facility Service Associate Job Search
Apply early to remote roles that fit
Migrate Mate lists remote facility service associate openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show async coordination skills upfront
Remote facility service associates manage vendor scheduling, work orders, and service follow-ups without in-person check-ins. Call out specific tools you've used for digital ticketing, shared calendars, or remote coordination in your resume and cover letter.
Demonstrate remote self-direction with examples
Remote employers want to know you can prioritize and complete facility tasks without daily supervision. Include concrete examples of times you identified an issue, coordinated the fix, and closed it out independently, even if the role wasn't formally remote.
Prepare for a remote interview that tests judgment
Remote facility service associate interviews often include scenario questions about handling a vendor no-show or a maintenance emergency without being on-site. Practice walking through your decision-making process clearly, since written and verbal clarity matter as much as your answer.
Remote Facility Service Associate Jobs: Frequently Asked Questions
How do I get a remote facility service associate job?
Target companies with distributed operations teams or remote-first structures, since these employers are most likely to have facility service associates working off-site. Remote hiring managers screen for strong written communication, comfort with digital work order systems, and the ability to coordinate vendors and service schedules without in-person oversight. Candidates who show documented experience managing facilities tasks asynchronously and tracking issues to resolution stand out most.
Which companies hire remote facility service associates?
Companies hiring remote facility service associates right now include Optum, Managed Resources, and Professional Credit, based on current remote listings on Migrate Mate as of November 2026. Remote-first technology firms, property management companies, and corporate services organizations with distributed office portfolios are among the most active sectors for this role.
Can you get a remote facility service associate job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage tasks independently from day one without on-site supervision. Companies with structured remote onboarding and clear digital workflows hire entry-level candidates more readily. Showing familiarity with facilities management software, strong written communication, and any experience coordinating logistics or service requests, even outside formal facility roles, helps open the door.
Do you need a degree for remote facility service associate jobs?
Not always. Many remote employers weigh demonstrated skills and practical experience over formal education for this role. What matters more is your ability to manage work orders, communicate clearly in writing, coordinate with remote vendors, and keep facility records organized. Certifications in facilities management or relevant software platforms can strengthen an application significantly in place of a degree.
Which industries hire the most remote facility service associates?
Remote facility service associate roles concentrate in Insurance and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed operations teams that need facility support coordinated digitally across multiple locations.
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