Remote Family Engagement Coordinator Jobs
Remote family engagement coordinator jobs are open across education nonprofits, early childhood programs, and community health organizations at distributed teams and remote-first employers. Employers hiring remotely right now include IQVIA, Centene, and Veeva Systems. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Open roles256+
Top employerIQVIA
Top industryTechnology
Top credentialBachelor's degree
Companies hiring100+
Showing 5 of 256+ Remote Family Engagement Coordinator jobs
Director, Product Strategy & Engagement
We won't show you this job again
New 2h ago
The Cigna Group
Director, Product Strategy & Engagement
Remote
New 2h ago
Sr. Training Manager, Patient Engagement
We won't show you this job again
New 3h ago
AbbVie
Sr. Training Manager, Patient Engagement
Chicago, Illinois
New 3h ago
Patient Engagement Specialist (Remote)
We won't show you this job again
New 18h ago
Greater Good Health
Patient Engagement Specialist (Remote)
Remote
New 18h ago
Microsoft Customer Engagement Portfolio Manager:
We won't show you this job again
New 18h ago
World Wide Technology
Microsoft Customer Engagement Portfolio Manager:
Remote
New 18h ago
Manager, Outreach and Engagement - Complex Care
We won't show you this job again
New 18h ago
Devoted Health
Manager, Outreach and Engagement - Complex Care
Remote
New 18h ago
New 2h ago
Director, Product Strategy & Engagement
The Cigna Group·Remote
Job functions:
$162k - $270k/yr
Remote (US)
10,000+ employees
Job Description
The Director, Product Strategy Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Cigna Group
Director, Product Strategy & Engagement
Remote
New 2h ago10,000+ employees
Job functions:
$162k - $270k/yr
Remote (US)
Job Description
The Director, Product Strategy Engagement is responsible for shaping and delivering digital product and engagement strategy across an assigned portfolio of products and customer experiences. This leader brings together product strategy, communication strategy, AI and emerging capabilities to create connected experiences, accelerate delivery, and drive measurable customer and business value.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
The Director partners across business, product, engineering, design, platform, data, operations, and other stakeholders to translate business priorities and customer needs into clear product strategies, engagement strategies, roadmaps, and delivery plans. Balancing strategy and execution, this leader identifies and recommends opportunities while translating broader business and digital vision into action. Through a data-driven, test-and-learn approach, they drive prioritization and cross-functional alignment, accelerate decision-making and execution, and continuously improve product and engagement outcomes.
DUTIES AND RESPONSIBILITIES
Product Engagement Strategy
- Develop and deliver product and engagement strategies aligned to business and enterprise digital priorities.
- Translate business priorities, customer needs, and strategic direction into actionable product roadmaps and engagement plans.
- Lead communication strategists in developing customer engagement approaches across relevant channels and experiences.
- Identify opportunities and recommend solutions based on customer insights, product and engagement performance, market trends, and business needs, enabling faster, informed decisions.
- Lead the strategy and execution of integrated, cross-channel digital experiences across the assigned portfolio.
- Connect what we build with how we engage customers, creating cohesive experiences across products and communications.
- Drive value-based prioritization and clear trade-off decisions based on customer outcomes, business impact, data, feasibility, and speed to value.
- Establish measurable outcomes and use product and engagement performance to continuously optimize strategy and priorities.
- Serve as a trusted strategic partner to business and digital leaders, aligning stakeholders around product and engagement priorities, decisions, and outcomes.
- Partner across product, engineering, design, platform, analytics, operations, and business teams to deliver cohesive end-to-end experiences.
- Navigate a complex, matrixed organization to move initiatives from strategy through execution.
- Champion the practical application of AI, automation, and emerging capabilities to improve customer experiences, team effectiveness, decision-making, and speed to value.
- Incorporate customer, competitive, industry, technology, and channel insights into product and engagement decisions.
- Champion a test, learn, and scale approach that enables teams to rapidly validate ideas, learn from results, and scale solutions that demonstrate value.
- Lead and develop high-performing product and engagement teams, including product leaders, product owners, and communication strategists.
- Create clarity around priorities, outcomes, decision rights, and accountability, empowering teams to make informed decisions and execute with pace.
- Foster a culture of collaboration, innovation, accountability, and continuous improvement.
- Proven experience leading digital product, customer experience, and/or engagement strategy, preferably within healthcare or another complex customer-focused environment.
- Experience leading web, mobile, communications, and integrated omnichannel customer experiences.
- Demonstrated ability to translate business strategy and customer needs into product roadmaps, engagement strategies, and measurable outcomes.
- Strong strategic thinking combined with the ability to drive execution.
- Demonstrated ability to influence senior stakeholders and build alignment across cross-functional teams.
- Experience using product, customer, and engagement data to inform strategy and prioritization.
- Demonstrated ability to apply AI, emerging technologies, and evolving digital capabilities to improve customer experiences, ways of working, and business outcomes.
- Experience leading and developing product and/or engagement talent.
- Ability to operate effectively in a complex, highly matrixed organization.
Leaders are expected to operate as trusted collaborators, connecting priorities across the organization and partnering effectively across business, product, engagement, platform, design, engineering, and operations. They apply systems thinking, leverage AI and emerging capabilities, and use data-driven insights to accelerate decision-making and execution, translating strategic direction into measurable customer and business outcomes.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 161,900 - 269,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs,click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please emailseeyourselfthecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a mannerconsistent with all federal, state and local ordinances.
See All 256+ Remote Family Engagement Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Family Engagement Coordinator Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software11
- Consulting & Professional Services4
- Insurance3
- Biotechnology & Pharmaceuticals3
- Healthcare & Medical Services2
What Employers Look For
The qualifications that appear most often in remote family engagement coordinator jobs.
- Bachelor's degree in social work, education, human services, or a related field
- Experience facilitating workshops, parent meetings, or community events
- Bilingual proficiency in Spanish and English preferred or required
- Familiarity with case management or data tracking systems
- Knowledge of community resources, referral networks, or social services
- Strong written and verbal communication skills for diverse audiences
Tips for Your Remote Family Engagement Coordinator Job Search
Show async communication skills upfront
Remote family engagement coordinators spend most of their day communicating through email, messaging platforms, and video calls rather than face-to-face. Include specific examples in your resume of written outreach you led, documentation you maintained, or digital tools you used to keep families informed and engaged.
Highlight independent caseload management
Remote employers want to see that you can prioritize family cases, track follow-ups, and hit goals without a supervisor physically present. Point to any role where you managed your own schedule, set outreach priorities, or ran a caseload from initial contact through resolution without daily check-ins.
Find and apply through Migrate Mate
Migrate Mate lists remote family engagement coordinator openings from organizations across the U.S. in one place. Search the current listings, find roles that match your background and preferred sector, and apply directly to the ones that fit without having to check multiple sources.
Prepare for a skills-based remote interview
Remote hiring teams often ask scenario questions about how you'd handle a family who doesn't respond to digital outreach or how you'd coordinate across time zones. Prepare real examples that show your judgment when you can't rely on dropping by someone's desk or home for a quick check-in.
Remote Family Engagement Coordinator Jobs: Frequently Asked Questions
How do I get a remote family engagement coordinator job?
Remote employers hiring family engagement coordinators look for candidates who can build relationships and move work forward without in-person contact. Strong written communication, comfort with video outreach, and experience using case management or communication platforms stand out. Demonstrating that you've coordinated across distributed families or teams, managed your own caseload independently, and documented outcomes clearly gives you a real edge over candidates without remote experience.
Which companies hire remote family engagement coordinators?
Employers currently hiring remote family engagement coordinators include IQVIA, Centene, and Veeva Systems, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first nonprofits, distributed early childhood and K-12 organizations, and community health platforms that serve families across multiple regions.
Can you get a remote family engagement coordinator job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage family caseloads independently from day one without on-site supervision. Nonprofits running virtual family support programs and remote early learning organizations are most likely to hire entry-level. Showing volunteer community outreach work, any async communication you've led, and familiarity with platforms like Zoom or Google Workspace can open the door.
Do you need a degree for remote family engagement coordinator jobs?
Not always. Many remote employers prefer a degree in social work, education, or a related field, but hands-on community outreach experience, bilingual skills, and demonstrated results working with families carry real weight. Remote-first organizations hiring at scale often care more about your ability to build trust digitally and document family progress than about a specific credential.
Which industries hire the most remote family engagement coordinators?
The sectors hiring the most remote family engagement coordinators are Technology & Software, Consulting & Professional Services, and Insurance, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed teams to serve families across wide geographic areas where in-person coordinators can't reach every household.
See All 256+ Remote Family Engagement Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs