Remote IT Systems Specialist Jobs
Remote IT Systems Specialist jobs are open across the U.S. in sectors including managed services, healthcare IT, financial technology, and enterprise software, with distributed teams at remote-first firms and established organizations hiring at every level from entry-level support specialists to senior systems engineers. Employers hiring remotely right now include Viant Medical, Gritter Francona, and ONEOK. Find a role that fits below and apply directly.
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Showing 5 of 34+ Remote IT Systems Specialist jobs
About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
IT Support Specialist - REMOTE - Part-Time - MONDAY ONLY!
We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for MONDAYS in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams.
The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting.
Responsibilities
- Respond to inbound service desk calls and self-service support tickets.
- Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues.
- Document issue details, troubleshooting steps, and resolution status in a ticketing system.
- Use prior records and problem-solving skills to help identify root causes.
- Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams.
- Provide timely, accurate, and professional support to end users.
- Support full-time service desk coverage requirements.
Minimum Qualifications
- High school diploma or equivalent.
- At least 1 year of related customer service, call center, help desk, or IT support experience.
- Ability to meet applicable public trust or suitability requirements.
- Basic knowledge of end-user hardware, software, networking, and access support.
- Strong communication, customer service, and documentation skills.
Preferred Qualifications
- Experience in a help desk, call center, or enterprise service desk environment.
- Familiarity with Windows and Mac operating systems.
- Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access.
- Experience using ticketing or ITSM tools such as ServiceNow or similar platforms.
- Demonstrated ability to resolve issues efficiently and escalate appropriately.
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
IT Support Specialist - REMOTE - Part-Time - MONDAY ONLY!
We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for MONDAYS in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams.
The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting.
Responsibilities
- Respond to inbound service desk calls and self-service support tickets.
- Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues.
- Document issue details, troubleshooting steps, and resolution status in a ticketing system.
- Use prior records and problem-solving skills to help identify root causes.
- Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams.
- Provide timely, accurate, and professional support to end users.
- Support full-time service desk coverage requirements.
Minimum Qualifications
- High school diploma or equivalent.
- At least 1 year of related customer service, call center, help desk, or IT support experience.
- Ability to meet applicable public trust or suitability requirements.
- Basic knowledge of end-user hardware, software, networking, and access support.
- Strong communication, customer service, and documentation skills.
Preferred Qualifications
- Experience in a help desk, call center, or enterprise service desk environment.
- Familiarity with Windows and Mac operating systems.
- Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access.
- Experience using ticketing or ITSM tools such as ServiceNow or similar platforms.
- Demonstrated ability to resolve issues efficiently and escalate appropriately.
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
See All 34 Remote IT Systems Specialist Jobs
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Find JobsRemote IT Systems Specialist Job Market
Who's Hiring
- Viant Medical4
- Gritter Francona3
- ONEOK1
- SDTEK1
- GitHub1
Top Industries Hiring
- Medical Devices4
- Technology & Software3
- Energy1
- Retail1
- Education1
What Employers Look For
The qualifications that appear most often in remote IT systems specialist jobs.
- Proficiency with Active Directory, Group Policy, and Windows Server administration
- Experience supporting and troubleshooting enterprise endpoints running Windows and macOS
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and VPN configurations
- CompTIA A+, Network+, or a Microsoft certification such as MS-900 or MD-102
- Experience with a helpdesk or ITSM ticketing platform such as ServiceNow, Jira Service Management, or Zendesk
- Associate or bachelor's degree in information technology, computer science, or a related field, or equivalent hands-on experience
Tips for Your Remote IT Systems Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote it systems specialist openings from across the U.S. in one place, so you can find roles that match your skills and apply directly without sorting through unrelated postings.
Document your async troubleshooting process
Remote employers hire it systems specialists who can resolve issues without real-time back-and-forth. Record walkthroughs of past troubleshooting steps in a shared doc or internal wiki format to show hiring managers you already communicate the way distributed teams require.
Highlight remote monitoring tools in your application
Name the specific remote monitoring and management platforms, ticketing systems, and endpoint management tools you have used. Remote teams assume you know these tools, and naming them precisely signals you can contribute from day one without on-site onboarding.
Prepare for scenario-based remote interviews
Remote hiring panels for it systems specialists often present a simulated outage or configuration problem during the interview. Practice walking through your diagnostic logic out loud and clearly, because communicating your reasoning matters as much as reaching the right answer.
Confirm remote infrastructure expectations before accepting
Ask whether the company ships equipment, covers a home internet stipend, and specifies core hours. Remote it systems specialist roles vary widely in how much autonomy and flexibility they actually offer, and clarifying this before accepting prevents surprises after you start.
Remote IT Systems Specialist Jobs: Frequently Asked Questions
How do I get a remote it systems specialist job?
Target companies that already run distributed teams, such as managed service providers, cloud-native software firms, and remote-first technology companies, because they have established workflows for remote it systems specialists. Remote employers screen heavily for self-direction, clear written communication, and the ability to diagnose and resolve issues without in-person escalation. Demonstrating experience with remote monitoring and management tools, ticketing systems, and async documentation gives you a concrete edge over candidates who list only on-site experience.
Which companies hire remote it systems specialists?
Remote it systems specialist roles are posted by Viant Medical, Gritter Francona, and ONEOK and others right now, based on current remote listings on Migrate Mate as of June 2026. These include remote-first managed service providers, distributed enterprise technology teams, and cloud software companies across healthcare IT, financial technology, and professional services sectors.
Can you get a remote it systems specialist job with no experience?
Yes, but remote entry-level it systems specialist roles are harder to land because employers expect you to troubleshoot independently without a senior colleague nearby to ask. Smaller managed service providers and cloud-focused startups are more open to entry-level remote candidates. Showing a home lab setup, a relevant certification such as CompTIA A+ or Network+, and documented examples of self-directed problem-solving can substitute for formal work history and open the door to your first remote role.
Do you need a degree for remote it systems specialist jobs?
Not always. Remote employers for this role place significant weight on certifications, hands-on skills, and a demonstrable ability to manage systems without supervision. CompTIA, Microsoft, and vendor-specific credentials are often treated as equivalent to a two-year degree, and a portfolio of real configurations, resolved tickets, or lab projects can further offset the absence of a formal credential.
Which industries hire the most remote it systems specialists?
The sectors hiring the most remote it systems specialists are Medical Devices, Technology & Software, and Energy, based on current remote listings on Migrate Mate as of June 2026. These industries rely on geographically distributed teams and need it systems specialists who can maintain infrastructure, manage endpoints, and support users entirely through remote tools.
See All 34 Remote IT Systems Specialist Jobs
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