Remote Medical Virtual Assistant Jobs
Remote medical virtual assistant jobs are open across the U.S. in telehealth, private practice, and healthcare administration, from entry-level support roles at remote-first clinics to senior medical VA positions on distributed care teams. Employers currently hiring remotely include Legion Health, Heartbeat Health, and Sterling Medical. See the openings below and apply to the ones that match your experience.
Find JobsOverview
Showing 4 of 6+ Remote Medical Virtual Assistant jobs
Role Summary
At Sterling Urgent Care, a seamless patient experience begins before a provider ever
enters the room. As a Virtual Medical Receptionist (Welcomer), you will be the face
and voice of our clinics, greeting patients virtually through our innovative WelcomeWare
kiosk platform.
Leveraging your background in high-volume customer service or call centers, you will
manage patient check-ins, capture critical demographic and insurance data, and handle
front-end registration across multiple clinic locations. Operating in a 12-hour shift
structure, you will ensure every patient feels welcomed, supported, and processed with
the highest degree of data accuracy to support our downstream billing teams.
Key Responsibilities
-
Virtual Patient Greeting and Check-in: Professionally greet, guide, and check in
patients virtually across multiple Sterling Urgent Care clinics using the
WelcomeWare platform. -
Accurate Data Intake and Registration: Utilize eClinicalWorks (eCW) to
accurately input patient demographics, take high-quality scans/photos of
insurance cards, and enter front-end billing details. -
Point-of-Service Collections: Securely collect and log co-pays, self-pay fees,
and outstanding balances through the virtual interface, adhering strictly to
financial compliance protocols. -
Insurance Verification Support: Verify patient insurance eligibility electronically
within eCW and ensure all intake details are clean to prevent backend claim
denials. -
Schedule and Flow Optimization: Monitor real-time clinic capacity and patient
flow, communicating effectively with on-site clinical teams to optimize provider
schedules and reduce patient wait times. -
Quality and Compliance Adherence: Maintain high performance against Quality
Assurance (QA) standards, collaborating with the Lead Front-End RCC to review
scorecards and refine workflows.
Qualifications and Requirements
- Residency Requirement: Must reside in either Idaho, Utah, or Wyoming.
-
Experience: 1–2+ years of experience in a high-volume call center, customer
service, or medical front-office environment. Experience working in a medical
setting or with eClinicalWorks (eCW) is highly preferred, but strong technical
adaptability is a must. -
Technical Savvy: High comfort level working with dual screens, virtual
communication hardware/software (WelcomeWare or similar kiosk systems), and
electronic medical record (EMR) systems. -
Communication Skills: Exceptional verbal and written communication skills;
ability to project warmth, empathy, and professionalism through a digital screen. -
Detail-Oriented and Fast: Ability to multitask and maintain extreme accuracy in
data entry while managing a steady flow of patient check-ins. -
Shift Flexibility: Ability to work standard urgent care hours, including 12-hour
shifts and rotating weekends/holidays.
Remote Work Requirements (If Applicable)
To be eligible for remote work, you must provide a dedicated workspace that meets the
following criteria:
-
A quiet, private room with a closing door, completely free of background noise
and distractions (to ensure strict HIPAA compliance). -
High-speed, reliable internet connection capable of supporting continuous video
streaming. - Professional, neutral background suitable for patient-facing video interactions.
-
Note: Candidates whose home environments do not meet these criteria will be
stationed full-time inside a physical Sterling Urgent Care clinic.
What We Offer:
- Opportunity to work with cutting-edge medical reception technology.
-
A dynamic, supportive team environment with a clear structure for feedback and
professional growth. - Comprehensive benefits package for full-time employees.
Role Summary
At Sterling Urgent Care, a seamless patient experience begins before a provider ever
enters the room. As a Virtual Medical Receptionist (Welcomer), you will be the face
and voice of our clinics, greeting patients virtually through our innovative WelcomeWare
kiosk platform.
Leveraging your background in high-volume customer service or call centers, you will
manage patient check-ins, capture critical demographic and insurance data, and handle
front-end registration across multiple clinic locations. Operating in a 12-hour shift
structure, you will ensure every patient feels welcomed, supported, and processed with
the highest degree of data accuracy to support our downstream billing teams.
Key Responsibilities
-
Virtual Patient Greeting and Check-in: Professionally greet, guide, and check in
patients virtually across multiple Sterling Urgent Care clinics using the
WelcomeWare platform. -
Accurate Data Intake and Registration: Utilize eClinicalWorks (eCW) to
accurately input patient demographics, take high-quality scans/photos of
insurance cards, and enter front-end billing details. -
Point-of-Service Collections: Securely collect and log co-pays, self-pay fees,
and outstanding balances through the virtual interface, adhering strictly to
financial compliance protocols. -
Insurance Verification Support: Verify patient insurance eligibility electronically
within eCW and ensure all intake details are clean to prevent backend claim
denials. -
Schedule and Flow Optimization: Monitor real-time clinic capacity and patient
flow, communicating effectively with on-site clinical teams to optimize provider
schedules and reduce patient wait times. -
Quality and Compliance Adherence: Maintain high performance against Quality
Assurance (QA) standards, collaborating with the Lead Front-End RCC to review
scorecards and refine workflows.
Qualifications and Requirements
- Residency Requirement: Must reside in either Idaho, Utah, or Wyoming.
-
Experience: 1–2+ years of experience in a high-volume call center, customer
service, or medical front-office environment. Experience working in a medical
setting or with eClinicalWorks (eCW) is highly preferred, but strong technical
adaptability is a must. -
Technical Savvy: High comfort level working with dual screens, virtual
communication hardware/software (WelcomeWare or similar kiosk systems), and
electronic medical record (EMR) systems. -
Communication Skills: Exceptional verbal and written communication skills;
ability to project warmth, empathy, and professionalism through a digital screen. -
Detail-Oriented and Fast: Ability to multitask and maintain extreme accuracy in
data entry while managing a steady flow of patient check-ins. -
Shift Flexibility: Ability to work standard urgent care hours, including 12-hour
shifts and rotating weekends/holidays.
Remote Work Requirements (If Applicable)
To be eligible for remote work, you must provide a dedicated workspace that meets the
following criteria:
-
A quiet, private room with a closing door, completely free of background noise
and distractions (to ensure strict HIPAA compliance). -
High-speed, reliable internet connection capable of supporting continuous video
streaming. - Professional, neutral background suitable for patient-facing video interactions.
-
Note: Candidates whose home environments do not meet these criteria will be
stationed full-time inside a physical Sterling Urgent Care clinic.
What We Offer:
- Opportunity to work with cutting-edge medical reception technology.
-
A dynamic, supportive team environment with a clear structure for feedback and
professional growth. - Comprehensive benefits package for full-time employees.
See All 6 Remote Medical Virtual Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Medical Virtual Assistant Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote medical virtual assistant jobs.
- Experience with EHR platforms such as Epic, Athenahealth, or Kareo
- Knowledge of HIPAA compliance and patient data privacy protocols
- Medical billing, coding, or prior authorization experience
- Proficiency in scheduling, referral coordination, and patient communication
- Strong written and verbal communication skills for clinical and administrative tasks
- High school diploma or equivalent with preference for a medical administrative certification
Tips for Your Remote Medical Virtual Assistant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote medical virtual assistant openings from across the U.S. in one place, so you can find roles that match your skills and apply directly. Remote postings at telehealth companies fill fast, and early applicants get more attention from hiring managers.
Show your remote work setup upfront
Remote medical employers want to know you can operate independently and securely. Call out your HIPAA-compliant home setup, reliable internet, and the EHR or scheduling tools you use daily in your resume summary and cover letter before they ask.
Lead with async communication skills
Remote medical virtual assistant roles run on written handoffs, Slack threads, and documented workflows. Highlight specific examples of how you've communicated patient updates, flagged issues, or coordinated care in writing, because that's how distributed teams evaluate fit.
Build a results-focused role portfolio
Compile two or three concrete examples of work you've done remotely: a scheduling process you streamlined, a documentation error rate you reduced, or a tool you introduced to a clinical team. Remote hiring managers respond to measurable outcomes more than job-duty lists.
Remote Medical Virtual Assistant Jobs: Frequently Asked Questions
How do I get a remote medical virtual assistant job?
Target companies that run distributed healthcare teams, such as telehealth platforms, remote-first medical practices, and virtual care startups, because they already have the infrastructure for remote medical VAs. Remote employers screen heavily for self-direction, clear written communication, and familiarity with EHR systems like Epic or Athenahealth. Candidates who can demonstrate async coordination, HIPAA-compliant remote workflows, and reliable documentation habits stand out from the pool.
Which companies hire remote medical virtual assistants?
Employers currently hiring remote medical virtual assistants include Legion Health, Heartbeat Health, and Sterling Medical, per current remote listings on Migrate Mate as of November 2026. The largest share of remote openings comes from telehealth providers, virtual primary care companies, and distributed specialty practices that staff their administrative and clinical support functions entirely online.
Can you get a remote medical virtual assistant job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to work independently from day one with minimal oversight. Telehealth startups and virtual administrative staffing firms are the most likely to hire without prior experience. Showing a completed medical terminology course, a HIPAA training certificate, or hands-on familiarity with scheduling or EHR tools can substitute for direct experience and open the door to remote opportunities.
Do you need a degree for remote medical virtual assistant jobs?
Not always. Remote employers weigh practical skills and demonstrated results more heavily than a formal degree for medical virtual assistant roles. Proficiency with EHR platforms, strong written communication, and verifiable experience handling patient scheduling, insurance verification, or clinical documentation consistently carry more weight than a diploma when you're competing for a fully remote position.
See All 6 Remote Medical Virtual Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs