Remote Member Service Advisor Jobs
Remote member service advisor jobs are open across financial services, insurance, credit unions, and healthcare at remote-first companies and distributed teams of all sizes, from entry-level support roles to senior advisory positions. Employers hiring remotely right now include Southern California Edison, Farther, and Abco Maintenance. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 321+ Remote Member Service Advisor jobs
INTRODUCTION
Merative is seeking an experienced Procurement Advisor to manage sourcing, purchasing, contracting, and supplier relationships, primarily for Information Technology, with additional responsibility for Finance, Sales Operations, Marketing, and other corporate spend categories.
This hands-on role spans the full procurement lifecycle—from defining business requirements and selecting suppliers through commercial negotiation, contracting, purchase orders, onboarding, renewals, and termination. You will partner with stakeholders and suppliers to balance cost, commercial value, business needs, risk, compliance, and speed of execution.
ROLE AND RESPONSIBILITIES
- Partner with stakeholders to define requirements, budgets, timelines, implementation needs, evaluation criteria, and sourcing strategies based on spend, complexity, and risk.
- Lead RFIs, RFQs, and RFPs; research suppliers and alternatives; analyze proposals; and develop clear commercial comparisons and recommendations. Document sole-source business justifications when competition is not practical.
- Negotiate pricing, discounts, payment terms, renewal increases, service levels, and other commercial provisions using historical spend, available benchmarks, market conditions, and alternatives.
- Manage technology procurement across software and SaaS, cloud services, hardware and infrastructure, technical support, data and subscriptions, and IT professional services. Evaluate licensing models, consumption forecasts, cloud commitments, and implementation dependencies to optimize usage and contractual commitments.
- Support Finance platforms, subscriptions, consulting, and corporate services; Sales Operations CRM, sales-enablement solutions, data, and services; and Marketing technology, agencies, digital services, research, and content services. Apply consistent procurement standards while addressing each function’s commercial needs.
- Coordinate supplier agreements and required Legal, Privacy, Security, Finance, technical, and business reviews; negotiate procurement-related commercial terms; and track approvals, signatures, and open actions.
- Proactively manage renewals, amendments, extensions, expansions, reductions, and terminations, allowing sufficient time for sourcing, negotiation, and approvals. Assess ongoing supplier value and maintain accurate contract, pricing, and renewal records.
- Review procurement requests for completeness, budget information, approvals, and supporting documentation; resolve gaps with requesters; and support requisitions, purchase orders, and supplier onboarding.
- Partner with Finance and Accounts Payable to resolve purchase order, invoice, payment, and supplier issues. Track requests through completion and maintain accurate records in applicable procurement, contract, and supplier systems, including ServiceNow and Oracle.
- Ensure compliance with company policies and approval requirements; maintain sourcing and supplier-selection documentation; and escalate material commercial, contractual, supplier, compliance, and business-continuity risks.
- Build trusted stakeholder and supplier relationships and provide visibility into sourcing activities, renewals, contracts, purchase orders, risks, and required actions.
- Use procurement and financial data to identify and document savings, cost avoidance, supplier consolidation, and other commercial value. Improve procurement and procure-to-pay processes, reporting, controls, automation, and standardization.
BASIC QUALIFICATIONS
- Bachelor’s degree in Business, Supply Chain Management, Procurement, Finance, or a related field with a minimum of 10 years of related professional experience; a master’s degree in a relevant field with a minimum of 7 years; or an equivalent combination of education and relevant professional experience.
- Demonstrated corporate experience in procurement, strategic sourcing, purchasing, vendor management, or supply chain, including competitive sourcing events such as RFQs and RFPs.
- Experience sourcing and negotiating technology-related products and services, particularly SaaS, software, cloud services, IT professional services, or similar categories.
- Strong commercial negotiation and analytical skills, including evaluating supplier proposals, pricing, licensing, subscriptions, and renewals and developing clear comparisons and recommendations.
- Experience with supplier contracts and cross-functional collaboration with Legal, Finance, Security, Privacy, and business stakeholders.
- Understanding of requisitions, purchase orders, supplier onboarding, approvals, and procure-to-pay processes.
- Strong organizational, project-management, and communication skills, with the ability to manage multiple sourcing projects and renewals and work effectively with stakeholders and suppliers.
PREFERRED QUALIFICATIONS
- Deep IT procurement experience across software licensing, SaaS subscriptions, cloud consumption or commitments, hardware, technical support, data, and technology professional services, including related service levels and commercial terms.
- Experience supporting multiple indirect procurement categories, particularly IT, Finance, Sales Operations, and Marketing.
- Experience with enterprise procurement, ERP, or workflow platforms such as Oracle and ServiceNow.
- Experience documenting measurable procurement value, including savings, cost avoidance, and supplier consolidation, and improving or automating procurement and procure-to-pay processes.
- Professional certification such as CPSM, CIPS, or an equivalent procurement or supply management credential.
COMPENSATION
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max:
$126,690.00 - $190,035.00 (USD)
BENEFITS
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
- Remote first / work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Paid leave benefits
- Health, dental, and vision insurance
- 401k retirement savings plan
- Infertility benefits
- Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
INTRODUCTION
Merative is seeking an experienced Procurement Advisor to manage sourcing, purchasing, contracting, and supplier relationships, primarily for Information Technology, with additional responsibility for Finance, Sales Operations, Marketing, and other corporate spend categories.
This hands-on role spans the full procurement lifecycle—from defining business requirements and selecting suppliers through commercial negotiation, contracting, purchase orders, onboarding, renewals, and termination. You will partner with stakeholders and suppliers to balance cost, commercial value, business needs, risk, compliance, and speed of execution.
ROLE AND RESPONSIBILITIES
- Partner with stakeholders to define requirements, budgets, timelines, implementation needs, evaluation criteria, and sourcing strategies based on spend, complexity, and risk.
- Lead RFIs, RFQs, and RFPs; research suppliers and alternatives; analyze proposals; and develop clear commercial comparisons and recommendations. Document sole-source business justifications when competition is not practical.
- Negotiate pricing, discounts, payment terms, renewal increases, service levels, and other commercial provisions using historical spend, available benchmarks, market conditions, and alternatives.
- Manage technology procurement across software and SaaS, cloud services, hardware and infrastructure, technical support, data and subscriptions, and IT professional services. Evaluate licensing models, consumption forecasts, cloud commitments, and implementation dependencies to optimize usage and contractual commitments.
- Support Finance platforms, subscriptions, consulting, and corporate services; Sales Operations CRM, sales-enablement solutions, data, and services; and Marketing technology, agencies, digital services, research, and content services. Apply consistent procurement standards while addressing each function’s commercial needs.
- Coordinate supplier agreements and required Legal, Privacy, Security, Finance, technical, and business reviews; negotiate procurement-related commercial terms; and track approvals, signatures, and open actions.
- Proactively manage renewals, amendments, extensions, expansions, reductions, and terminations, allowing sufficient time for sourcing, negotiation, and approvals. Assess ongoing supplier value and maintain accurate contract, pricing, and renewal records.
- Review procurement requests for completeness, budget information, approvals, and supporting documentation; resolve gaps with requesters; and support requisitions, purchase orders, and supplier onboarding.
- Partner with Finance and Accounts Payable to resolve purchase order, invoice, payment, and supplier issues. Track requests through completion and maintain accurate records in applicable procurement, contract, and supplier systems, including ServiceNow and Oracle.
- Ensure compliance with company policies and approval requirements; maintain sourcing and supplier-selection documentation; and escalate material commercial, contractual, supplier, compliance, and business-continuity risks.
- Build trusted stakeholder and supplier relationships and provide visibility into sourcing activities, renewals, contracts, purchase orders, risks, and required actions.
- Use procurement and financial data to identify and document savings, cost avoidance, supplier consolidation, and other commercial value. Improve procurement and procure-to-pay processes, reporting, controls, automation, and standardization.
BASIC QUALIFICATIONS
- Bachelor’s degree in Business, Supply Chain Management, Procurement, Finance, or a related field with a minimum of 10 years of related professional experience; a master’s degree in a relevant field with a minimum of 7 years; or an equivalent combination of education and relevant professional experience.
- Demonstrated corporate experience in procurement, strategic sourcing, purchasing, vendor management, or supply chain, including competitive sourcing events such as RFQs and RFPs.
- Experience sourcing and negotiating technology-related products and services, particularly SaaS, software, cloud services, IT professional services, or similar categories.
- Strong commercial negotiation and analytical skills, including evaluating supplier proposals, pricing, licensing, subscriptions, and renewals and developing clear comparisons and recommendations.
- Experience with supplier contracts and cross-functional collaboration with Legal, Finance, Security, Privacy, and business stakeholders.
- Understanding of requisitions, purchase orders, supplier onboarding, approvals, and procure-to-pay processes.
- Strong organizational, project-management, and communication skills, with the ability to manage multiple sourcing projects and renewals and work effectively with stakeholders and suppliers.
PREFERRED QUALIFICATIONS
- Deep IT procurement experience across software licensing, SaaS subscriptions, cloud consumption or commitments, hardware, technical support, data, and technology professional services, including related service levels and commercial terms.
- Experience supporting multiple indirect procurement categories, particularly IT, Finance, Sales Operations, and Marketing.
- Experience with enterprise procurement, ERP, or workflow platforms such as Oracle and ServiceNow.
- Experience documenting measurable procurement value, including savings, cost avoidance, and supplier consolidation, and improving or automating procurement and procure-to-pay processes.
- Professional certification such as CPSM, CIPS, or an equivalent procurement or supply management credential.
COMPENSATION
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max:
$126,690.00 - $190,035.00 (USD)
BENEFITS
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
- Remote first / work from home culture
- Flexible vacation to help you rest, recharge, and connect with loved ones
- Paid leave benefits
- Health, dental, and vision insurance
- 401k retirement savings plan
- Infertility benefits
- Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
See All 321+ Remote Member Service Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Member Service Advisor Job Market
Who's Hiring
- Southern California Edison17
- Farther10
- Abco Maintenance10
- Huntington Bank8
- Empower6
Top Industries Hiring
- Technology & Software
- Insurance
- Banking & Financial Services
- Manufacturing
- Food & Beverage
What Employers Look For
The qualifications that appear most often in remote member service advisor jobs.
- High school diploma or equivalent required, associate or bachelor's degree preferred by many employers
- One to three years of customer service, banking, or financial services experience
- Proficiency with CRM software and member account management systems
- Strong verbal and written communication skills for in-person, phone, and digital member interactions
- Knowledge of financial products including checking, savings, loans, and insurance basics
- Notary public certification or willingness to obtain it upon hire
Tips for Your Remote Member Service Advisor Job Search
Apply early to remote roles that fit
Migrate Mate lists remote member service advisor openings from across the country in one place. Check it regularly and apply directly to the roles that match your background, since competitive remote postings fill faster than in-office equivalents.
Show your async communication skills upfront
Remote member service advisors resolve issues mainly through written channels. Use your cover letter and resume summary to highlight experience with email-based support, chat tools, or ticketing systems like Zendesk or Salesforce Service Cloud, rather than phone-only roles.
Highlight your remote workspace setup
Remote employers in member services care about your ability to take calls professionally and handle sensitive member data securely from home. Mention a dedicated workspace, reliable internet, and any headset or call software you already use, so hiring managers don't have to guess.
Prepare for scenario-based remote interviews
Remote member service interviews often include written or video scenarios where you resolve a sample member complaint without help. Practice typing clear, empathetic responses quickly and walk interviewers through your reasoning, since that mirrors the actual day-to-day work.
Remote Member Service Advisor Jobs: Frequently Asked Questions
How do I get a remote member service advisor job?
Target companies that have already built distributed member service teams, including credit unions, insurance carriers, fintech platforms, and healthcare networks, because they have established remote workflows and onboarding. Remote employers screen heavily for written communication, since most member interaction happens over chat, email, or ticketing systems. Demonstrating self-direction, familiarity with CRM tools, and a quiet dedicated workspace gives candidates a clear edge over applicants with equivalent in-office experience.
Which companies hire remote member service advisors?
Employers currently hiring remote member service advisors include Southern California Edison, Farther, and Abco Maintenance, per current remote listings on Migrate Mate as of November 2026. The roles tend to cluster at remote-first financial institutions, insurance companies, credit unions, and healthcare organizations that run distributed member service teams across the country.
Can you get a remote member service advisor job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle member issues independently from day one without an in-person supervisor nearby. Credit unions and insurance companies occasionally hire entry-level remote advisors when candidates show strong written communication skills, comfort with digital tools, and a home setup ready for professional calls. Completed courses in customer relations or a brief volunteer role handling member inquiries can substitute for direct work history.
Do you need a degree for remote member service advisor jobs?
Not always. Remote employers in this role weigh demonstrated communication skills, relevant certifications, and a history of resolving member or customer issues more heavily than a formal degree. Financial services and insurance employers may prefer candidates with licenses or industry credentials, but many remote postings list a degree as preferred rather than required, leaving room for candidates with strong practical backgrounds.
Which industries hire the most remote member service advisors?
Remote member service advisor roles concentrate in Technology & Software, Insurance, and Banking & Financial Services, based on current remote listings on Migrate Mate as of November 2026. These sectors hire member service advisors remotely because their distributed teams serve members across multiple time zones without needing a central physical office.
See All 321+ Remote Member Service Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs