Remote National Account Director Jobs
Remote National Account Director jobs are in active demand across the U.S., with remote-first firms and distributed sales teams hiring for this role in technology, healthcare, and consumer goods. Employers hiring remotely right now include Mitsubishi Electric Power Products, Georgia-Pacific, and Quantum Computing. See the openings below and apply to the ones that match your experience.
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Cobalt Benefits Group, a third-party administrator (TPA) of health insurance benefit plans, is seeking a highly skilled National Accounts Account Manager to oversee the service delivery and daily relationship management for strategic clients with 1,000+ covered lives. This role is focused on responsiveness, claims resolution, and proactive client support at a concierge level. The Account Manager, National Accounts partners closely with the National Accounts Account Executive, ensuring a seamless client experience while driving operational excellence, timely communication, and resolution of complex issues.
- Serve as the primary day-to-day contact for national account clients and brokers, ensuring timely and effective responses.
- Acknowledge all client and broker emails within one business day and provide clear, accurate updates on resolution timelines.
- Partner with the National Account Executive to maintain strategic client relationships, ensuring consistency across executive and operational communications.
- Provide proactive outreach on operational updates, claims activity, and service trends impacting the client.
- Monitor and manage claim escalations, appeals, and high-touch service issues in collaboration with internal claims teams.
- Lead root cause analysis and ensure closure of recurring issues with full documentation.
- Identify trends in claims or service activity and escalate patterns to leadership for long-term resolution.
- Leverage centralized service channels to monitor inquiries, ensuring tasks are routed and resolved with accountability.
- Partner cross-functionally with all SBU’s including Finance, Claim Operations, Curated Solutions, Reporting, and Stop-Loss to maintain seamless execution of client requirements.
- Collaborate with Health Productivity Analytics Consulting (HPAC) team to provide clients with accurate data and insights that inform plan performance meetings.
- Review and quality-check service materials, claims documentation, and client deliverables before distribution.
- Ensure compliance with all national account service standards, regulatory requirements, and internal SLAs.
- Maintain Salesforce records to track service activity, escalations, and client communications.
- 5+ years of experience in account management, client services, or benefits administration (National or large group clients preferred).
- Strong knowledge of self-funded health plans, stop-loss processes, and claims resolution required.
- Proven ability to manage high-volume, complex client relationships with professionalism.
- Exceptional responsiveness and organizational skills with the ability to manage multiple priorities.
- Advanced proficiency in Microsoft Office Suite, CRM platforms (Salesforce preferred), and reporting tools.
- Ability to travel (20–30%) for client meetings, open enrollment events, or onsite support.
- Must possess a collaborative and solution-oriented mindset with the ability to thrive in a fast-paced environment. Demonstrated professional presence, with the ability to communicate clearly and confidently in internal and client-facing interactions.
Benefits
After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:
- Fantastic medical, dental, and vision insurance*
- Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
- Company provided Basic Life and AD&D
- Company paid Short-Term and Long-Term Disability**
- Flexible Spending Accounts*
- 401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)
- 10+ paid holidays
- Fully Paid half day Summer Fridays
- Generous paid vacation and sick time
- Annual Paid Volunteer Day
- Annual Tuition Reimbursement
- Annual Health and Wellness Reimbursement
- Lots of fun company events
*60 day waiting period**90 day waiting period
Who We Are
Cobalt Benefits Group has been named one of the Best Companies to Work for in NH 2026 by NH Business Magazine! As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our four lines of business: EBPA, Blue Benefit Administrators of Massachusetts, CBA Blue, and Great Bay Administrators. With over 30 years of experience and a dedicated team of more than 300 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit https://www.cobaltbenefitsgroup.com/careers/.
Cobalt Benefits Group is an Equal Employment Opportunity employer.
Cobalt Benefits Group participates in E-Verify to confirm the employment eligibility of all new hires.
Cobalt Benefits Group, a third-party administrator (TPA) of health insurance benefit plans, is seeking a highly skilled National Accounts Account Manager to oversee the service delivery and daily relationship management for strategic clients with 1,000+ covered lives. This role is focused on responsiveness, claims resolution, and proactive client support at a concierge level. The Account Manager, National Accounts partners closely with the National Accounts Account Executive, ensuring a seamless client experience while driving operational excellence, timely communication, and resolution of complex issues.
- Serve as the primary day-to-day contact for national account clients and brokers, ensuring timely and effective responses.
- Acknowledge all client and broker emails within one business day and provide clear, accurate updates on resolution timelines.
- Partner with the National Account Executive to maintain strategic client relationships, ensuring consistency across executive and operational communications.
- Provide proactive outreach on operational updates, claims activity, and service trends impacting the client.
- Monitor and manage claim escalations, appeals, and high-touch service issues in collaboration with internal claims teams.
- Lead root cause analysis and ensure closure of recurring issues with full documentation.
- Identify trends in claims or service activity and escalate patterns to leadership for long-term resolution.
- Leverage centralized service channels to monitor inquiries, ensuring tasks are routed and resolved with accountability.
- Partner cross-functionally with all SBU’s including Finance, Claim Operations, Curated Solutions, Reporting, and Stop-Loss to maintain seamless execution of client requirements.
- Collaborate with Health Productivity Analytics Consulting (HPAC) team to provide clients with accurate data and insights that inform plan performance meetings.
- Review and quality-check service materials, claims documentation, and client deliverables before distribution.
- Ensure compliance with all national account service standards, regulatory requirements, and internal SLAs.
- Maintain Salesforce records to track service activity, escalations, and client communications.
- 5+ years of experience in account management, client services, or benefits administration (National or large group clients preferred).
- Strong knowledge of self-funded health plans, stop-loss processes, and claims resolution required.
- Proven ability to manage high-volume, complex client relationships with professionalism.
- Exceptional responsiveness and organizational skills with the ability to manage multiple priorities.
- Advanced proficiency in Microsoft Office Suite, CRM platforms (Salesforce preferred), and reporting tools.
- Ability to travel (20–30%) for client meetings, open enrollment events, or onsite support.
- Must possess a collaborative and solution-oriented mindset with the ability to thrive in a fast-paced environment. Demonstrated professional presence, with the ability to communicate clearly and confidently in internal and client-facing interactions.
Benefits
After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including:
- Fantastic medical, dental, and vision insurance*
- Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible!
- Company provided Basic Life and AD&D
- Company paid Short-Term and Long-Term Disability**
- Flexible Spending Accounts*
- 401(k) Retirement Plan with up to a 6% employer-match** WOW! (100% fully vested after 3 years)
- 10+ paid holidays
- Fully Paid half day Summer Fridays
- Generous paid vacation and sick time
- Annual Paid Volunteer Day
- Annual Tuition Reimbursement
- Annual Health and Wellness Reimbursement
- Lots of fun company events
*60 day waiting period**90 day waiting period
Who We Are
Cobalt Benefits Group has been named one of the Best Companies to Work for in NH 2026 by NH Business Magazine! As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our four lines of business: EBPA, Blue Benefit Administrators of Massachusetts, CBA Blue, and Great Bay Administrators. With over 30 years of experience and a dedicated team of more than 300 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit https://www.cobaltbenefitsgroup.com/careers/.
Cobalt Benefits Group is an Equal Employment Opportunity employer.
Cobalt Benefits Group participates in E-Verify to confirm the employment eligibility of all new hires.
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Find JobsRemote National Account Director Job Market
Who's Hiring
- Mitsubishi Electric Power Products10
- Georgia-Pacific4
- Quantum Computing4
- Bunzl2
- Fluke2
Top Industries Hiring
- Technology & Software
- Education
- Manufacturing
- Consumer Goods
- Science & Research
What Employers Look For
The qualifications that appear most often in remote national account director jobs.
- 5 or more years of national or strategic account sales experience
- Demonstrated ability to manage and grow multi-million-dollar account portfolios
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Experience selling to or coordinating with large retail, distribution, or enterprise buyers
- Strong negotiation and contract management skills at the executive level
- Bachelor's degree in business, marketing, or a related field
Tips for Your Remote National Account Director Job Search
Apply early to remote roles that fit
Migrate Mate lists remote national account director openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through mixed location listings.
Prove async communication in your application
Remote employers hiring national account directors prioritize candidates who communicate clearly without real-time back-and-forth. Use your cover letter and any written submissions to show you can run a complex deal cycle, update stakeholders, and escalate issues in writing.
Document your remote pipeline management habits
Before your remote interviews, prepare specific examples of how you track accounts, manage forecasts, and keep stakeholders aligned using CRM tools and async reporting. Remote hiring managers want evidence you can own a national book of business without daily oversight.
Research how distributed sales teams are structured
Remote national account director roles vary significantly by how a company's sales org is built. Understanding whether a company uses regional pods, centralized operations, or fully distributed teams helps you ask sharper questions and frame your experience as a direct fit during interviews.
Remote National Account Director Jobs: Frequently Asked Questions
How do I get a remote national account director job?
Target companies with distributed sales teams or fully remote workforces, since those employers are built to support national account directors without a home office. Remote hiring managers screen heavily for self-direction, pipeline discipline, and strong written communication, because you won't have daily in-person check-ins. Candidates who can show async reporting habits, CRM fluency, and documented revenue results from previous roles stand out consistently.
Which companies hire remote national account directors?
Employers currently hiring remote national account directors include Mitsubishi Electric Power Products, Georgia-Pacific, and Quantum Computing, per current remote listings on Migrate Mate as of September 2026. Remote-first software companies, distributed healthcare organizations, and national consumer brands are among the most consistent hirers of this role outside a traditional office setting.
Can you get a remote national account director job with no experience?
Yes, but remote national account director roles are harder to land without experience because you must manage complex accounts independently from day one without in-office support. Entry paths that work include remote account management roles at SaaS startups or regional distributors where the account footprint is smaller. Showing documented quota attainment, strong written communication, and self-managed deal cycles can open doors when direct national account experience is limited.
Do you need a degree for remote national account director jobs?
Not always. Many remote employers weigh demonstrated revenue results, strategic account management experience, and CRM proficiency more heavily than a specific degree. A consistent record of growing and retaining large accounts, along with the ability to communicate clearly in writing across distributed teams, often carries more weight than formal credentials in remote hiring decisions.
Which industries hire the most remote national account directors?
The sectors hiring the most remote national account directors are Technology & Software, Education, and Manufacturing, based on current remote listings on Migrate Mate as of September 2026. These industries rely on distributed sales structures where national account directors coordinate across multiple regions and stakeholders without requiring a centralized office presence.
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