Remote CRM Manager Jobs
Remote CRM Manager jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring crm managers to own customer lifecycle strategy without geographic constraints. Industries including Mixam, BairesDev, and ServiceNow are posting remote openings right now. See the openings below and apply to the ones that match your experience.
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Zeta Global helps brands build stronger customer relationships through data-driven marketing. Zeta’s Marketing Platform (ZMP) is an AI-enabled Martech solution that supports customer acquisition, retention, and growth through personalized engagement.
The platform supports use cases across messaging, loyalty, and customer experience, with solutions designed to scale for enterprise and mid-market organizations. Zeta works with brands across North America, Europe, and Asia-Pacific to deliver measurable marketing performance.
The Sr Technical Project Manager specializes in managing CRM marketing service technical initiatives. The candidate will work closely with cross functional. Technical Services and Engineering teams (among others) on both the internal, and client side to effectively manage resources and schedules while ensuring quality standards of data driven technical solution. He/she will be supporting key client accounts within a client portfolio, working in close partnership with identified clients, and client services counterparts. He/she should have exceptional project management skills, Technical Database and data integration understanding, and leadership in both client facing and technical roles contributing to building successful, profitable client deliverables.
The experienced Senior Project Manager (PM) is responsible for leading the end-to-end delivery of client-facing projects, ensuring execution against scope, schedule, budget, and quality expectations. The Senior Project Manager establishes project governance, drives cross-functional planning and coordination, and manages stakeholder communication and risk. As the primary day-to-day owner of delivery, the PM ensures timely decision-making, clear accountability, and successful project outcomes from initiation through closeout.
Responsibilities:
- Project Planning and Management– Define project scope, work breakdown structure, and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks, dependencies, and issues; correct deviations from plans; and perform delivery planning for assigned projects.
- Team Management– Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
- Product Owner Support– Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
- Process Management and Improvement– Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
- Team building– promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
Job Requirements:
- Lead fact-gathering sessions to capture current state and future state processes as well as to capture and mitigate areas of risk.
- Manage project documentation and capture requirements from all functional stakeholders.
- Lead cross-functional meetings, provide project status and drive open issues to resolution.
- Present status updates on portfolio of initiatives and own issue resolution for initiatives.
- Analyze, recommend, and drive process and program improvements across functional teams.
- Manage projects for on-budget deliveries.
- Manage project escalations and drive project issue resolution to ensure timely and successful project launches.
- Proactively manage client pod delivery programs, communicates status, issues and risks to client services, clients and internal teams.
- Responsible for project management core practices: change request, issue logs, risk mitigation plans, escalation management, decision tracking, postmortems
- Ensures group adherence to agreed upon delivery methodologies (by function) minimizing overall project risks.
Essential Skills & Experience (Qualifications):
- Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.
- Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software (Jira, Grenhopper, Rally, VersionOne, Resource Guru, etc.), Microsoft Project, Visio, and all Office Tools and dashboard tools.
- Operations and technical project delivery experience with a database agency or technology company.
- Strong communication skills. Must have the ability to grasp complex issues and translate them into easily understandable terms.
- Strong initiative and the ability to simultaneously manage multiple projects throughout various stages of the project life-cycle.
- Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations.
- Demonstrated experience in developing and rolling out business and operational processes.
- Ability to interface effectively with team members from all functional disciplines as well as senior management without always relying on hardline project management tools.
- Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables.
- Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
- BA or BS or equivalent experience is required; MA or MS is a plus
- Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The total compensation range for this role is $140,000 - $200,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-DD1
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Who's Hiring



Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Banking & Financial Services
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in remote CRM manager jobs.
- 3-5 years of experience managing CRM programs or lifecycle marketing campaigns
- Proficiency with at least one enterprise CRM or email platform such as Salesforce, HubSpot, or Klaviyo
- Demonstrated ability to design, execute, and analyze A/B tests across email or SMS channels
- Experience building customer segmentation strategies based on behavioral or transactional data
- Bachelor's degree in marketing, business, communications, or a related field
- Familiarity with HTML for email template editing and basic SQL for pulling customer data
Tips for Your Remote CRM Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote crm manager openings from across the U.S. in one place so you can find roles that match your platform experience and apply directly. Remote roles often fill fast, so applying within the first few days of a posting matters.
Prove async communication in your application
Remote crm managers coordinate with marketing, sales, and product teams entirely in writing. Use your cover letter and any work samples to show you can brief a project, document a workflow, or explain a campaign decision clearly without a meeting.
Show platform depth across your resume
Name the CRM and marketing automation tools you have owned, not just used. Salesforce, HubSpot, Iterable, Klaviyo, and Braze each signal different company types, so matching your listed tools to a remote employer's stack makes your application immediately relevant.
Build a results-first work sample
Remote hiring managers cannot observe your process, so they weigh documented outcomes heavily. Prepare a one-page case study showing a lifecycle program or retention campaign you ran, the hypothesis behind it, and the measurable result it produced.
Remote CRM Manager Jobs: Frequently Asked Questions
How do I get a remote crm manager job?
Target companies built around distributed teams, such as SaaS businesses, e-commerce brands, and digital-first agencies, because they structure crm workflows for remote execution from the start. Remote employers screen for self-direction, async written communication, and hands-on platform fluency with tools like Salesforce, HubSpot, or Klaviyo. Candidates who can show documented campaign results, clean segmentation logic, or lifecycle programs they owned independently stand out.
Which companies hire remote crm managers?
Remote crm manager roles are posted by Mixam, BairesDev, and ServiceNow and others right now, based on current remote listings on Migrate Mate as of August 2026. Remote-first software companies, subscription e-commerce brands, and distributed fintech teams are among the most consistent sources of remote crm manager openings.
Can you get a remote crm manager job with no experience?
Yes, but remote entry-level crm roles are harder to land because employers expect you to work independently without hands-on onboarding. Early-career candidates do best targeting small remote-first startups or e-commerce companies willing to train. Showing self-built automations, a personal email program, or a CRM certification from Salesforce or HubSpot demonstrates initiative that substitutes meaningfully for formal experience.
Do you need a degree for remote crm manager jobs?
Not always. Remote employers weigh demonstrated platform skills, measurable retention or engagement results, and the ability to manage workflows independently over formal credentials. A portfolio showing lifecycle campaigns, segmentation strategies, or revenue-linked retention programs often carries more weight than a degree, particularly at remote-first companies that evaluate candidates on output rather than background.
Which industries hire the most remote crm managers?
The sectors hiring the most remote crm managers are Technology & Software, Consulting & Professional Services, and Banking & Financial Services, based on current remote listings on Migrate Mate as of August 2026. These industries rely on distributed marketing and customer success teams that need crm managers who can coordinate strategy and execution across time zones without an on-site presence.
See All 27 Remote CRM Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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