Remote CRM Manager Jobs
Remote CRM Manager jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring crm managers to own customer lifecycle strategy without geographic constraints. Industries including BairesDev, ServiceNow, and Veeva Systems are posting remote openings right now. See the openings below and apply to the ones that match your experience.
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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
As the CRM Campaign Manager for Banter, you will be responsible for overseeing the planning, strategy, deployment, testing, and iteration for Banter's foundational Emails and SMS while working closely with the other CRM Managers to complete a holistic communications calendar. You will be reporting into the Sr. Director, CRM for Signet’s Style Brand Family.
In alignment with Signet agencies, you will oversee the campaign execution process from start to finish, ensuring all channels are ready and available, owning campaign build, QA, and deployment. This involves configuring campaigns on the appropriate channels, e.g. Sailthru for email, and ensuring the proper execution of specific audience requirements, launch date/time, and other details listed in applicable briefs.
Responsibilities
1. Own Email and SMS for Banter to ensure programs are set up for YoY revenue and list growth. Includes obtaining approvals of monthly calendars, leading the charge to ensure the correct branded customer experience through storytelling, managing testing schedules, and maintaining a deep understanding of performance drives and drags within each channel. 40%
2. Collaborate to deliver creative briefs, provide feedback to agency partners, and ensure successful execution and delivery of emails.30%
3. Own CRM governance as it relates to pop-ups and email and SMS best practices.10%
4. Partner with other CRM Campaign Managers to bring to life a holistic CRM strategy.10%
5. Monitor competitive CRM communications and share insights across Signet brands.10%
Education Required: A bachelor's or master's degree in marketing, business, or a related field.
Required or Acceptable Job-Related Experience:
- Experience in Email and SMS execution, preferably in a retail or similarly fast-paced environment
- Familiarity with email builds, deliverability best practices, and troubleshooting techniques
- Experience with audience segmentation and personalization
Skills:
- Proven experience in marketing planning and execution, including calendar building, email design, segmentation, deployment, and reporting
- Experience working with marketing automation workflows to deliver timely, personalized messages
- Strong experience with channel execution tools (e.g. ESP, Sailthru, Attentive, Movable Ink)
- Strong analytical skills, able to support analysis campaign performance data and provide actionable insights to the team
- Experience working cross-functionally and with agencies to execute marketing campaigns
Years of Job-Related Experience Required:
- Minimum of 3 years of relevant experience in email planning and
execution.
Technical/Other Skills Required:
- Strong project management skills with the ability to manage multiple campaigns simultaneously and meet tight deadlines
- Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams, including marketing, creative, ecomm, and technical teams
- A detail-oriented approach to work with a focus on accuracy and quality
- Strong analytical skills, able to analyze campaign performance data (e.g. Adobe Analytics), identify trends and insights, and provide actionable recommendations to improve future campaigns
- Proven ability to troubleshoot and resolve issues related to marketing campaign configuration, QA, and deployment
- Experience with A/B testing and other testing methodologies to optimize campaign performance
- Knowledge of HTML/CSS is a plus
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:
✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
We have many opportunities available on our other career site pages. Click here to link to our careers page!
Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
As the CRM Campaign Manager for Banter, you will be responsible for overseeing the planning, strategy, deployment, testing, and iteration for Banter's foundational Emails and SMS while working closely with the other CRM Managers to complete a holistic communications calendar. You will be reporting into the Sr. Director, CRM for Signet’s Style Brand Family.
In alignment with Signet agencies, you will oversee the campaign execution process from start to finish, ensuring all channels are ready and available, owning campaign build, QA, and deployment. This involves configuring campaigns on the appropriate channels, e.g. Sailthru for email, and ensuring the proper execution of specific audience requirements, launch date/time, and other details listed in applicable briefs.
Responsibilities
1. Own Email and SMS for Banter to ensure programs are set up for YoY revenue and list growth. Includes obtaining approvals of monthly calendars, leading the charge to ensure the correct branded customer experience through storytelling, managing testing schedules, and maintaining a deep understanding of performance drives and drags within each channel. 40%
2. Collaborate to deliver creative briefs, provide feedback to agency partners, and ensure successful execution and delivery of emails.30%
3. Own CRM governance as it relates to pop-ups and email and SMS best practices.10%
4. Partner with other CRM Campaign Managers to bring to life a holistic CRM strategy.10%
5. Monitor competitive CRM communications and share insights across Signet brands.10%
Education Required: A bachelor's or master's degree in marketing, business, or a related field.
Required or Acceptable Job-Related Experience:
- Experience in Email and SMS execution, preferably in a retail or similarly fast-paced environment
- Familiarity with email builds, deliverability best practices, and troubleshooting techniques
- Experience with audience segmentation and personalization
Skills:
- Proven experience in marketing planning and execution, including calendar building, email design, segmentation, deployment, and reporting
- Experience working with marketing automation workflows to deliver timely, personalized messages
- Strong experience with channel execution tools (e.g. ESP, Sailthru, Attentive, Movable Ink)
- Strong analytical skills, able to support analysis campaign performance data and provide actionable insights to the team
- Experience working cross-functionally and with agencies to execute marketing campaigns
Years of Job-Related Experience Required:
- Minimum of 3 years of relevant experience in email planning and
execution.
Technical/Other Skills Required:
- Strong project management skills with the ability to manage multiple campaigns simultaneously and meet tight deadlines
- Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams, including marketing, creative, ecomm, and technical teams
- A detail-oriented approach to work with a focus on accuracy and quality
- Strong analytical skills, able to analyze campaign performance data (e.g. Adobe Analytics), identify trends and insights, and provide actionable recommendations to improve future campaigns
- Proven ability to troubleshoot and resolve issues related to marketing campaign configuration, QA, and deployment
- Experience with A/B testing and other testing methodologies to optimize campaign performance
- Knowledge of HTML/CSS is a plus
We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:
✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!
See All 34 Remote CRM Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote CRM Manager JobsRemote CRM Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in remote CRM manager jobs.
- 3-5 years of experience managing CRM programs or lifecycle marketing campaigns
- Proficiency with at least one enterprise CRM or email platform such as Salesforce, HubSpot, or Klaviyo
- Demonstrated ability to design, execute, and analyze A/B tests across email or SMS channels
- Experience building customer segmentation strategies based on behavioral or transactional data
- Bachelor's degree in marketing, business, communications, or a related field
- Familiarity with HTML for email template editing and basic SQL for pulling customer data
Tips for Your Remote CRM Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote crm manager openings from across the U.S. in one place so you can find roles that match your platform experience and apply directly. Remote roles often fill fast, so applying within the first few days of a posting matters.
Prove async communication in your application
Remote crm managers coordinate with marketing, sales, and product teams entirely in writing. Use your cover letter and any work samples to show you can brief a project, document a workflow, or explain a campaign decision clearly without a meeting.
Show platform depth across your resume
Name the CRM and marketing automation tools you have owned, not just used. Salesforce, HubSpot, Iterable, Klaviyo, and Braze each signal different company types, so matching your listed tools to a remote employer's stack makes your application immediately relevant.
Build a results-first work sample
Remote hiring managers cannot observe your process, so they weigh documented outcomes heavily. Prepare a one-page case study showing a lifecycle program or retention campaign you ran, the hypothesis behind it, and the measurable result it produced.
Remote CRM Manager Jobs: Frequently Asked Questions
How do I get a remote crm manager job?
Target companies built around distributed teams, such as SaaS businesses, e-commerce brands, and digital-first agencies, because they structure crm workflows for remote execution from the start. Remote employers screen for self-direction, async written communication, and hands-on platform fluency with tools like Salesforce, HubSpot, or Klaviyo. Candidates who can show documented campaign results, clean segmentation logic, or lifecycle programs they owned independently stand out.
Which companies hire remote crm managers?
Remote crm manager roles are posted by BairesDev, ServiceNow, and Veeva Systems and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first software companies, subscription e-commerce brands, and distributed fintech teams are among the most consistent sources of remote crm manager openings.
Can you get a remote crm manager job with no experience?
Yes, but remote entry-level crm roles are harder to land because employers expect you to work independently without hands-on onboarding. Early-career candidates do best targeting small remote-first startups or e-commerce companies willing to train. Showing self-built automations, a personal email program, or a CRM certification from Salesforce or HubSpot demonstrates initiative that substitutes meaningfully for formal experience.
Do you need a degree for remote crm manager jobs?
Not always. Remote employers weigh demonstrated platform skills, measurable retention or engagement results, and the ability to manage workflows independently over formal credentials. A portfolio showing lifecycle campaigns, segmentation strategies, or revenue-linked retention programs often carries more weight than a degree, particularly at remote-first companies that evaluate candidates on output rather than background.
Which industries hire the most remote crm managers?
The sectors hiring the most remote crm managers are Technology & Software, Consulting & Professional Services, and Investment & Asset Management, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed marketing and customer success teams that need crm managers who can coordinate strategy and execution across time zones without an on-site presence.
See All 34 Remote CRM Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote CRM Manager Jobs