CRM Manager Jobs
CRM Manager jobs are open across retail, SaaS, financial services, healthcare, and hospitality, from associate to director level, with specializations in lifecycle marketing, customer retention, and marketing automation. Find a role that fits from the openings below and apply directly.
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Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Long Description
Key Responsibilities
Lead end-to-end Dynamics 365 CRM implementation and enhancement projects.
Manage project scope, timelines, budgets, risks, and resources.
Partner with Sales, Customer Service, Marketing, and IT teams to gather requirements and deliver solutions.
Oversee Dynamics 365 Sales, Customer Service, and Power Platform initiatives.
Manage data migrations, system integrations, testing, and deployments.
Drive user adoption, training, and change management activities.
Provide project status updates to stakeholders and executive leadership.
Required Qualifications
5+ years of project management experience.
3+ years managing Microsoft Dynamics 365 CRM projects.
Strong knowledge of Dynamics 365 Customer Engagement (CE) modules.
Experience with Agile and/or Waterfall methodologies.
Excellent communication, leadership, and stakeholder management skills.
Preferred Skills
PMP, Scrum Master, or Microsoft Dynamics certifications.
Experience with Power Apps, Power Automate, Power BI, and Dataverse.
Knowledge of Azure integrations and CRM data migrations.
Experience leading cross-functional and global teams.
Key Technologies
Microsoft Dynamics 365 Sales & Customer Service
Power Platform (Power Apps, Power Automate, Power BI)
Dataverse
Azure DevOps
Microsoft Project / Jira
Success Measures
On-time, on-budget project delivery.
Increased CRM user adoption and satisfaction.
Improved business processes through automation.
Successful integrations and high-quality CRM solutions.
The base compensation range for this role in the posted location is 100000 - 128989
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
CRM Manager Jobs by Experience Level
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Find CRM Manager JobsCRM Manager Job Market
Who's Hiring
- Deloitte19

- ServiceNow5

- Benesch Law4

- PwC3

- Abbott3

Top Industries Hiring
- Consulting & Professional Services22
- Investment & Asset Management20
- Accounting & Auditing19
- Technology & Software8
- Retail2
What Employers Look For
The qualifications that appear most often in CRM manager jobs.
- 3-5 years of experience managing CRM programs or lifecycle marketing campaigns
- Proficiency with at least one enterprise CRM or email platform such as Salesforce, HubSpot, or Klaviyo
- Demonstrated ability to design, execute, and analyze A/B tests across email or SMS channels
- Experience building customer segmentation strategies based on behavioral or transactional data
- Bachelor's degree in marketing, business, communications, or a related field
- Familiarity with HTML for email template editing and basic SQL for pulling customer data
Tips for Your CRM Manager Job Search
Quantify retention and revenue metrics
Your resume needs numbers tied to outcomes you owned: churn reduction, repeat purchase rate, email revenue lift, or database growth. Hiring managers for crm manager roles expect you to show cause and effect, not just list the platforms you used.
List your martech stack precisely
Name the specific tools you have hands-on experience with, such as Salesforce, HubSpot, Klaviyo, or Braze, rather than grouping them under broad categories. Many applicant tracking systems filter crm manager candidates by exact platform names before a human ever reads your resume.
Target openings by industry fit
CRM strategy in e-commerce differs sharply from B2B SaaS or hospitality. Filter openings by industry and look for job descriptions that mirror the customer lifecycle you already understand. Relevant vertical experience often outweighs tool familiarity at the screening stage.
Apply early to roles that fit
Migrate Mate lists crm manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a segmentation case study
Interviewers for crm manager roles frequently ask you to walk through how you built or refined an audience segment and what happened to engagement afterward. Prepare one concrete example with a clear before-and-after so you can answer that question in real time without fumbling.
Negotiate scope, not just compensation
When you reach the offer stage, ask which channels and customer segments the role owns from day one and which you inherit versus build. Clarifying ownership up front protects you from stepping into a role with a narrower mandate than the job posting suggested.
CRM Manager Jobs: Frequently Asked Questions
Which companies are hiring the most crm managers?
The companies hiring the most crm managers right now include Deloitte, ServiceNow, and Benesch Law, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of September 2026. Retail, SaaS, and financial services consistently drive the highest volume of crm manager postings.
How many crm manager jobs are remote?
About 64% of crm manager openings are fully remote or hybrid as of September 2026, making it one of the more flexible marketing roles at the manager level. Email lifecycle management and marketing automation work tend to attract the highest share of fully remote arrangements, while roles with heavy cross-functional coordination often require at least partial on-site presence.
How do you become a crm manager?
Most crm managers start in email marketing, marketing operations, or customer success, where they build hands-on experience with segmentation, automation workflows, and campaign analytics. From there, the path typically involves owning a channel end-to-end, developing fluency with a major CRM platform, and demonstrating measurable impact on retention or lifetime value before stepping into a manager title.
Can you get a crm manager job with limited experience?
Yes, especially if you can show ownership of a specific CRM function rather than a broad title. Candidates who have managed an email program, built an automated onboarding sequence, or run a loyalty segment from scratch often move into crm manager roles ahead of peers with longer resumes but shallower hands-on work. A portfolio of campaigns with documented results is more persuasive than years of general marketing experience.
What does the crm manager interview process look like?
The process typically starts with a recruiter screen focused on tool experience and career background, followed by a hiring manager conversation about CRM strategy and past program ownership. Many companies then include a take-home case or a live whiteboard exercise asking you to design a retention campaign or diagnose a drop in engagement. A final round usually involves meeting cross-functional partners from analytics, product, or sales.
Where can I find and apply to crm manager jobs?
You can find and apply to crm manager jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that match your experience and target industry, then apply directly to each listing from the page.
See All 170+ CRM Manager Jobs
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