CRM Manager Jobs
CRM Manager jobs are open across retail, SaaS, financial services, healthcare, and hospitality, from associate to director level, with specializations in lifecycle marketing, customer retention, and marketing automation. Find a role that fits from the openings below and apply directly.
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INTRODUCTION
Driven to be the Best
People. Performance. Purpose.
At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.
ROLE AND RESPONSIBILITIES
The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and push notifications, translating lifecycle and promotional strategies into high-quality customer experiences that drive engagement, conversion, retention, and customer lifetime value.
This is a hands-on CRM leadership role that requires both strategic thinking and operational execution. The ideal candidate can independently manage campaigns and customer journeys, identify opportunities for improvement, and make informed decisions while operating within broader CRM and lifecycle strategies.
The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable managing multiple initiatives across brands and channels in a fast-paced environment.
What You'll Do:
- Partner with CRM leadership to execute lifecycle and promotional strategies across Avis, Budget, and Zipcar
- Manage and optimize lifecycle, promotional, transactional, and triggered communications across email, SMS, and push notifications
- Help identify opportunities to enhance the customer experience through more personalized, timely, and relevant transactional communications
- Manage customer journeys including cart abandonment, browse abandonment, opt-in flows, onboarding, and retention campaigns
- Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and testing strategies
- Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to support customer engagement and business objectives
- Help improve CRM workflows, operational processes, and campaign execution standards to support a scalable and efficient CRM function
PERKS YOU’LL GET
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
BASIC QUALIFICATIONS
- Partner with CRM leadership to execute lifecycle and promotional strategies across Avis, Budget, and Zipcar
- Manage and optimize lifecycle, promotional, transactional, and triggered communications across email, SMS, and push notifications
- Help identify opportunities to enhance the customer experience through more personalized, timely, and relevant transactional communications
- Manage customer journeys including cart abandonment, browse abandonment, opt-in flows, onboarding, and retention campaigns
- Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and testing strategies
- Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to support customer engagement and business objectives
- Help improve CRM workflows, operational processes, and campaign execution standards to support a scalable and efficient CRM function
The annual starting salary for this position is between $115,000 - $130,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
WHO WE ARE
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
LOCATION
Parsippany
New Jersey
United States of America
INTRODUCTION
Driven to be the Best
People. Performance. Purpose.
At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.
ROLE AND RESPONSIBILITIES
The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS, and push notifications, translating lifecycle and promotional strategies into high-quality customer experiences that drive engagement, conversion, retention, and customer lifetime value.
This is a hands-on CRM leadership role that requires both strategic thinking and operational execution. The ideal candidate can independently manage campaigns and customer journeys, identify opportunities for improvement, and make informed decisions while operating within broader CRM and lifecycle strategies.
The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable managing multiple initiatives across brands and channels in a fast-paced environment.
What You'll Do:
- Partner with CRM leadership to execute lifecycle and promotional strategies across Avis, Budget, and Zipcar
- Manage and optimize lifecycle, promotional, transactional, and triggered communications across email, SMS, and push notifications
- Help identify opportunities to enhance the customer experience through more personalized, timely, and relevant transactional communications
- Manage customer journeys including cart abandonment, browse abandonment, opt-in flows, onboarding, and retention campaigns
- Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and testing strategies
- Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to support customer engagement and business objectives
- Help improve CRM workflows, operational processes, and campaign execution standards to support a scalable and efficient CRM function
PERKS YOU’LL GET
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages
- 401(k) Retirement Plan with company matched contributions
- Full training to learn the business and enhance professional skills
- Employee discounts, including discounted prices on the purchase of Avis/Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
BASIC QUALIFICATIONS
- Partner with CRM leadership to execute lifecycle and promotional strategies across Avis, Budget, and Zipcar
- Manage and optimize lifecycle, promotional, transactional, and triggered communications across email, SMS, and push notifications
- Help identify opportunities to enhance the customer experience through more personalized, timely, and relevant transactional communications
- Manage customer journeys including cart abandonment, browse abandonment, opt-in flows, onboarding, and retention campaigns
- Analyze campaign and lifecycle performance to identify trends, optimization opportunities, and testing strategies
- Collaborate cross-functionally with marketing, loyalty, analytics, product, engineering, and operations teams to support customer engagement and business objectives
- Help improve CRM workflows, operational processes, and campaign execution standards to support a scalable and efficient CRM function
The annual starting salary for this position is between $115,000 - $130,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.
WHO WE ARE
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
LOCATION
Parsippany
New Jersey
United States of America
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Find CRM Manager JobsCRM Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Deloitte19
- BairesDev4
- Boston Scientific4
- Foot Locker2
- Stellantis2
Top Industries Hiring
- Consulting & Professional Services26
- Accounting & Auditing20
- Investment & Asset Management19
- Technology & Software14
- Biotechnology & Pharmaceuticals4
What Employers Look For
The qualifications that appear most often in CRM manager jobs.
- 3-5 years of experience managing CRM programs or lifecycle marketing campaigns
- Proficiency with at least one enterprise CRM or email platform such as Salesforce, HubSpot, or Klaviyo
- Demonstrated ability to design, execute, and analyze A/B tests across email or SMS channels
- Experience building customer segmentation strategies based on behavioral or transactional data
- Bachelor's degree in marketing, business, communications, or a related field
- Familiarity with HTML for email template editing and basic SQL for pulling customer data
Tips for Your CRM Manager Job Search
Quantify retention and revenue metrics
Your resume needs numbers tied to outcomes you owned: churn reduction, repeat purchase rate, email revenue lift, or database growth. Hiring managers for crm manager roles expect you to show cause and effect, not just list the platforms you used.
List your martech stack precisely
Name the specific tools you have hands-on experience with, such as Salesforce, HubSpot, Klaviyo, or Braze, rather than grouping them under broad categories. Many applicant tracking systems filter crm manager candidates by exact platform names before a human ever reads your resume.
Target openings by industry fit
CRM strategy in e-commerce differs sharply from B2B SaaS or hospitality. Filter openings by industry and look for job descriptions that mirror the customer lifecycle you already understand. Relevant vertical experience often outweighs tool familiarity at the screening stage.
Apply early to roles that fit
Migrate Mate lists crm manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a segmentation case study
Interviewers for crm manager roles frequently ask you to walk through how you built or refined an audience segment and what happened to engagement afterward. Prepare one concrete example with a clear before-and-after so you can answer that question in real time without fumbling.
Negotiate scope, not just compensation
When you reach the offer stage, ask which channels and customer segments the role owns from day one and which you inherit versus build. Clarifying ownership up front protects you from stepping into a role with a narrower mandate than the job posting suggested.
CRM Manager Jobs: Frequently Asked Questions
Which companies are hiring the most crm managers?
The companies hiring the most crm managers right now include Deloitte, BairesDev, and Boston Scientific, with the largest share of openings in New York, Texas, and California, based on current listings on Migrate Mate as of June 2026. Retail, SaaS, and financial services consistently drive the highest volume of crm manager postings.
How many crm manager jobs are remote?
About 32% of crm manager openings are fully remote or hybrid as of June 2026, making it one of the more flexible marketing roles at the manager level. Email lifecycle management and marketing automation work tend to attract the highest share of fully remote arrangements, while roles with heavy cross-functional coordination often require at least partial on-site presence.
How do you become a crm manager?
Most crm managers start in email marketing, marketing operations, or customer success, where they build hands-on experience with segmentation, automation workflows, and campaign analytics. From there, the path typically involves owning a channel end-to-end, developing fluency with a major CRM platform, and demonstrating measurable impact on retention or lifetime value before stepping into a manager title.
Can you get a crm manager job with limited experience?
Yes, especially if you can show ownership of a specific CRM function rather than a broad title. Candidates who have managed an email program, built an automated onboarding sequence, or run a loyalty segment from scratch often move into crm manager roles ahead of peers with longer resumes but shallower hands-on work. A portfolio of campaigns with documented results is more persuasive than years of general marketing experience.
What does the crm manager interview process look like?
The process typically starts with a recruiter screen focused on tool experience and career background, followed by a hiring manager conversation about CRM strategy and past program ownership. Many companies then include a take-home case or a live whiteboard exercise asking you to design a retention campaign or diagnose a drop in engagement. A final round usually involves meeting cross-functional partners from analytics, product, or sales.
Where can I find and apply to crm manager jobs?
You can find and apply to crm manager jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that match your experience and target industry, then apply directly to each listing from the page.
See All 68+ CRM Manager Jobs
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