Remote Partner Account Manager Jobs
Remote partner account manager jobs are in strong demand across the U.S., with remote-first companies and distributed teams actively hiring for roles in software, technology, and professional services. Employers hiring remotely right now include Kinaxis, ETAP Software, and Human Interest. Find a role that fits below and apply directly.
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Showing 5 of 290+ Remote Partner Account Manager jobs
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
As Smarsh continues to scale its global Channel Partner ecosystem, we are evolving from legacy reseller models to a structured, high-performing partner motion. This includes clear role separation across revenue creation, capability building, and revenue protection — ensuring focus, accountability, and scalability across the partner lifecycle.
The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term value realization.
This role is primarily focused on renewals (90% partner renewals / 10% customer renewals in 2026) and acts as the quarterback of the renewal process, leading structured execution across the renewal lifecycle.
The PSM operates as a retention and adoption-focused partner to the business, working closely with Channel Account Managers (CAMs) and Partner Enablement Managers (PEMs) to ensure clarity of ownership and disciplined execution. The role is operationally rigorous and data-driven, with a strong emphasis on forecasting, governance, and risk mitigation.
How will you contribute?
Renewal Ownership & Revenue Protection
Own the end-to-end renewal process for partner-managed recurring revenue (base ARR), ensuring high retention and predictable outcomes.
- Lead renewal orchestration and execution, including 120-day pre-renewal planning cycles
- Build and maintain accurate renewal forecasts and risk visibility
- Ensure on-time renewal completion and revenue protection
- Manage self-provisioning partner book of business
- Drive structured renewal governance and accountability across stakeholders
Partner Health & Risk Management
Establish proactive partner health management to identify and mitigate churn risk.
- Define and operationalize partner health scoring frameworks
- Monitor adoption, usage, and value realization signals
- Identify early indicators of risk and execute mitigation strategies
- Lead QBR cadence and governance processes to maintain partner alignment
Partner Engagement & Value Realization
Act as a trusted advisor to partners, ensuring they achieve measurable value from Smarsh solutions.
- Drive adoption strategies and success plans aligned to partner outcomes
- Support legacy agreement transitions and contract normalization
- Lead escalation management and coordinate internal resources to resolve issues
- Ensure consistent engagement across the partner lifecycle, particularly approaching renewal
Cross-Functional Alignment
Operate as a central coordination point across Channel functions.
- Partner with Channel Account Managers on expansion signals, pricing alignment, and commercial strategy
- Collaborate with Partner Enablement Manager to ensure enablement readiness and product adoption
- Engage Channel Account Manager when expansion opportunities, pricing changes, or competitive risks arise
- Maintain clear role boundaries to support the broader channel operating model
Role Scope & Boundaries
Owns:
- Renewal orchestration and forecasting (base ARR)
- Partner health, risk identification, and retention strategy
- Governance processes and QBR coordination
- Adoption and value realization
Does Not Own:
- Net new partner acquisition
- Expansion quota or pipeline generation
- Heavy commercial negotiation
- Partner onboarding or training delivery
This role is focused on revenue protection, not revenue creation.
What will you bring?
Retention & Operational Excellence
- Proven experience managing renewals, retention, and recurring revenue models
- Strong forecasting discipline with the ability to manage risk and ambiguity
- Structured operator with a process-driven mindset
Partner & Customer Success Leadership
- Experience working within partner channel ecosystems
- Ability to build trust and influence partner stakeholders at multiple levels
- Strong focus on value realization and adoption strategy
Cross-Functional Collaboration
- Experience working in matrixed environments across Sales, Operations, and Enablement
- Ability to navigate role boundaries and drive aligned execution
- Strong communication and stakeholder management skills
Core Qualifications
- 5+ years' experience in Partner Success, Customer Success, Account Management or similar roles working within channel partner ecosystems
- Strong knowledge and experience with the partner renewal processes, forecasting, and retention strategies
- Experience with CRM platforms (e.g., Salesforce) and data-driven decision making
- Analytical, structured, and execution-focused
The above base salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus or variable program will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
As Smarsh continues to scale its global Channel Partner ecosystem, we are evolving from legacy reseller models to a structured, high-performing partner motion. This includes clear role separation across revenue creation, capability building, and revenue protection — ensuring focus, accountability, and scalability across the partner lifecycle.
The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term value realization.
This role is primarily focused on renewals (90% partner renewals / 10% customer renewals in 2026) and acts as the quarterback of the renewal process, leading structured execution across the renewal lifecycle.
The PSM operates as a retention and adoption-focused partner to the business, working closely with Channel Account Managers (CAMs) and Partner Enablement Managers (PEMs) to ensure clarity of ownership and disciplined execution. The role is operationally rigorous and data-driven, with a strong emphasis on forecasting, governance, and risk mitigation.
How will you contribute?
Renewal Ownership & Revenue Protection
Own the end-to-end renewal process for partner-managed recurring revenue (base ARR), ensuring high retention and predictable outcomes.
- Lead renewal orchestration and execution, including 120-day pre-renewal planning cycles
- Build and maintain accurate renewal forecasts and risk visibility
- Ensure on-time renewal completion and revenue protection
- Manage self-provisioning partner book of business
- Drive structured renewal governance and accountability across stakeholders
Partner Health & Risk Management
Establish proactive partner health management to identify and mitigate churn risk.
- Define and operationalize partner health scoring frameworks
- Monitor adoption, usage, and value realization signals
- Identify early indicators of risk and execute mitigation strategies
- Lead QBR cadence and governance processes to maintain partner alignment
Partner Engagement & Value Realization
Act as a trusted advisor to partners, ensuring they achieve measurable value from Smarsh solutions.
- Drive adoption strategies and success plans aligned to partner outcomes
- Support legacy agreement transitions and contract normalization
- Lead escalation management and coordinate internal resources to resolve issues
- Ensure consistent engagement across the partner lifecycle, particularly approaching renewal
Cross-Functional Alignment
Operate as a central coordination point across Channel functions.
- Partner with Channel Account Managers on expansion signals, pricing alignment, and commercial strategy
- Collaborate with Partner Enablement Manager to ensure enablement readiness and product adoption
- Engage Channel Account Manager when expansion opportunities, pricing changes, or competitive risks arise
- Maintain clear role boundaries to support the broader channel operating model
Role Scope & Boundaries
Owns:
- Renewal orchestration and forecasting (base ARR)
- Partner health, risk identification, and retention strategy
- Governance processes and QBR coordination
- Adoption and value realization
Does Not Own:
- Net new partner acquisition
- Expansion quota or pipeline generation
- Heavy commercial negotiation
- Partner onboarding or training delivery
This role is focused on revenue protection, not revenue creation.
What will you bring?
Retention & Operational Excellence
- Proven experience managing renewals, retention, and recurring revenue models
- Strong forecasting discipline with the ability to manage risk and ambiguity
- Structured operator with a process-driven mindset
Partner & Customer Success Leadership
- Experience working within partner channel ecosystems
- Ability to build trust and influence partner stakeholders at multiple levels
- Strong focus on value realization and adoption strategy
Cross-Functional Collaboration
- Experience working in matrixed environments across Sales, Operations, and Enablement
- Ability to navigate role boundaries and drive aligned execution
- Strong communication and stakeholder management skills
Core Qualifications
- 5+ years' experience in Partner Success, Customer Success, Account Management or similar roles working within channel partner ecosystems
- Strong knowledge and experience with the partner renewal processes, forecasting, and retention strategies
- Experience with CRM platforms (e.g., Salesforce) and data-driven decision making
- Analytical, structured, and execution-focused
The above base salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus or variable program will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
See All 290+ Remote Partner Account Manager Jobs
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Find JobsRemote Partner Account Manager Job Market
Who's Hiring
- Kinaxis13
- ETAP Software12
- Human Interest11
- Gartner7
- WTW6
Top Industries Hiring
- Technology & Software117
- Consulting & Professional Services37
- Manufacturing9
- Electronics & Hardware9
- Insurance8
What Employers Look For
The qualifications that appear most often in remote partner account manager jobs.
- 2-5 years of channel sales, partner management, or indirect sales experience
- Demonstrated ability to manage joint business plans and partner pipelines
- Experience with CRM platforms such as Salesforce for partner activity tracking
- Familiarity with partner portal tools and channel management platforms like Impartner or Alliances
- Strong cross-functional communication skills for aligning sales, marketing, and partner teams
- Bachelor's degree in business, marketing, or a related field preferred by most employers
Tips for Your Remote Partner Account Manager Job Search
Prove you work well asynchronously
Remote partner account manager hiring teams look for candidates who communicate clearly in writing without prompting. Document how you've managed partner check-ins, deal reviews, or escalations over email or Slack, and reference that directly in your application materials.
Target channel-heavy remote-first companies
Focus your search on SaaS vendors, cloud platforms, and technology resellers that run distributed partner programs. These companies structure their entire partner team for remote work, so you won't be adapting an in-office role but stepping into a remote-native function.
Apply early to remote roles that fit
Migrate Mate lists remote partner account manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Prepare for async interview stages
Remote employers frequently include a written exercise or async video screen in the interview process. Practice articulating how you'd onboard a new partner, run a business review, or resolve a channel conflict in writing, since that mirrors how the actual job runs.
Quantify partner outcomes in your resume
Remote hiring managers for this role can't meet you in person, so your resume does more work. Replace role descriptions with specific partner results: revenue attributed to your channel, partner retention rates, or programs you built. Concrete numbers replace the impression an in-person interview would give.
Remote Partner Account Manager Jobs: Frequently Asked Questions
How do I get a remote partner account manager job?
Remote partner account managers are hired most by remote-first SaaS companies, cloud platform vendors, and technology resellers that run distributed channel teams. Remote employers screen for self-direction, sharp written communication, and demonstrated ability to manage partner relationships without in-person contact. Candidates who show experience with async tools like Slack or CRM platforms and can speak to measurable partner outcomes stand out in hiring.
Which companies hire remote partner account managers?
Remote partner account manager roles are posted by Kinaxis, ETAP Software, and Human Interest and others right now, based on current remote listings on Migrate Mate as of June 2026. These are typically remote-first technology firms, SaaS vendors, and channel-driven businesses that operate distributed partner teams across the U.S.
Can you get a remote partner account manager job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to manage partner relationships independently from day one with minimal oversight. Smaller SaaS startups and early-stage channel programs are most open to entry-level remote hires. Showing strong written communication, familiarity with CRM tools, and any experience managing external relationships, even informally, opens the door.
Do you need a degree for remote partner account manager jobs?
Not always. Remote employers in this role weigh demonstrated results in partner or channel management, CRM proficiency, and the ability to communicate clearly in writing over formal credentials. A portfolio of partner growth outcomes, quota attainment, or channel program experience carries more weight than a degree for most remote hiring managers.
Which industries hire the most remote partner account managers?
The sectors hiring the most remote partner account managers are Technology & Software, Consulting & Professional Services, and Manufacturing, based on current remote listings on Migrate Mate as of June 2026. These industries rely on distributed channel and partner ecosystems that are built to operate remotely, making fully remote partner account manager roles a natural fit for their team structures.
See All 290+ Remote Partner Account Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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