Remote Patient Care Representative Jobs
Remote patient care representative jobs are open across the U.S. at remote-first healthcare firms, insurance companies, and distributed teams in telehealth, managed care, and health tech. Employers hiring remotely right now include Birdi, Tyson Eye, and Aveanna Healthcare. See the openings below and apply to the ones that match your experience.
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Start Date: 12/7/26
Pay: $18.00/HR
Schedule: Monday - Friday/ 8-5am CT
*Candidates in the Central & Eastern Time Zones will be prioritized for consideration.*
As an Intake Patient Care Representative, you will support new patients through the admissions process by gathering required information, verifying insurance coverage, reviewing prescriptions, and coordinating next steps for care. This role focuses on accuracy, documentation, and patient coordination, rather than high-volume call handling.
You will communicate with patients, caregivers, and internal teams to ensure all intake requirements are completed efficiently and compliantly, helping reduce delays in the start of care.
Our Mission: To revolutionize the way homecare is delivered, one patient at a time.
Why Join Us?
- 100% Remote
- Equipment Provided
- Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
- Paid Holidays + Bonus Days Off
- Structured onboarding and role-based training
- Opportunities for internal growth
- Competitive hourly pay starting at $18.00 per hour Tier 1
What You'll Do:
- Support new patient admissions by collecting and entering accurate demographic and clinical informationVerify insurance coverage and review benefits
- Submit and follow up on authorizations as needed
- Review prescription validity and identify missing or required documentation
- Communicate with patients and referral sources to obtain required intake information
- Coordinate with internal departments to support timely start of care
- Maintain accurate, HIPAA-compliant documentation
The Right Fit Is:
- Experience in a customer service or patient service representative role within healthcare
- Detail-oriented and highly organized
- Comfortable managing multiple intake cases simultaneously
- Able to work independently in a remote environment
- Familiar with healthcare documentation and insurance workflows
Remote Work Requirements:
- Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
- Ability to participate in virtual meetings with a professional, camera-ready presence
- Ability to demonstrate strong time-management skills, as well as accountability and self-direction
- Must be able to operate off reliable, high-speed internet
Qualifications:
- 2+ years of experience in healthcare intake, medical office administration, or insurance support
- Experience with insurance verification or authorizations preferred
- Home health, DME, or medical office background a plus
- High school diploma or GED required
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote patient care representative jobs.
- High school diploma or equivalent with one or more years of patient-facing healthcare experience
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of insurance verification, prior authorization, and medical billing processes
- Strong verbal and written communication skills for interacting with patients and clinical staff
- Ability to handle confidential patient information in compliance with HIPAA regulations
- Medical terminology knowledge sufficient to interpret provider instructions and patient records
Tips for Your Remote Patient Care Representative Job Search
Signal async communication skills upfront
Remote patient care representative roles run on written communication. Add specific examples to your resume and cover letter showing you've resolved patient or customer issues through email, chat, or ticketing systems, not just phone calls, so remote hiring managers can see you'll work well without in-person handoffs.
Highlight your remote tech stack
Name the tools you've actually used: EHR platforms, CRM systems, secure messaging apps, and video call software. Remote employers shortlist candidates who can hit the ground running without IT onboarding delays, so a concrete tools list in your resume does real work.
Apply early to remote roles that fit
Migrate Mate lists remote patient care representative openings from across the U.S. in one place. Search the current listings, find roles that match your experience and schedule, and apply directly before positions close.
Prepare for asynchronous remote interviews
Many remote-first employers use recorded video or written screening questions before a live interview. Practice clear, concise answers to patient-scenario questions in writing and on camera so you're ready for both formats when a remote employer sends them.
Remote Patient Care Representative Jobs: Frequently Asked Questions
How do I get a remote patient care representative job?
Start by targeting companies that run distributed customer-facing teams, such as telehealth platforms, health insurance carriers, and remote-first managed care organizations. Remote employers screen heavily for written communication, self-direction, and comfort with digital tools like EHR systems and CRM platforms. Demonstrating that you can resolve patient issues independently, without in-person supervision, gives you a clear edge in the remote hiring process.
Which companies hire remote patient care representatives?
Employers currently hiring remote patient care representatives include Birdi, Tyson Eye, and Aveanna Healthcare, per current remote listings on Migrate Mate as of November 2026. These tend to be remote-first health insurers, telehealth providers, and distributed healthcare administration teams that handle patient inquiries, billing support, and care coordination entirely online.
Can you get a remote patient care representative job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle patient interactions independently from day one, with no in-office support. Remote-first telehealth and insurance companies do hire entry-level candidates who can show strong written communication, familiarity with healthcare software, and any customer-facing experience, even outside healthcare, that proves you can manage difficult conversations without close supervision.
Do you need a degree for remote patient care representative jobs?
Not always. Many remote employers care more about demonstrated patient-facing or customer service skills, comfort with digital tools, and clear written communication than a formal degree. Certifications in medical terminology or healthcare administration, combined with relevant work history, can carry as much weight as a degree when remote hiring managers evaluate your ability to work independently.
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