Remote Patient Support Representative Jobs
Remote patient support representative jobs are in active demand across the U.S., with remote-first firms and distributed healthcare, insurance, and telehealth teams posting openings regularly. Employers hiring remotely right now include Boston Medical Center, VALERIS, and IQVIA. Find a role that fits below and apply directly.
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Showing 5 of 257+ Remote Patient Support Representative jobs
Patient Intake Specialist (Licensed DPT Required) For Cash Sports Clinic - PART TIME
Why This Role Exists
Before a patient ever walks through our door or starts their recovery, they need to believe it’s possible and feel safe taking that first step. That’s where you come in.
As our Patient Intake Specialist (Doctor of Physical Therapy), you’re not just scheduling appointments. You’re the first connection. The first impression. The first voice of hope.
You’ll guide people from hesitation to commitment. Often when they’re in pain, overwhelmed by options, or unsure what to do next. The way you speak with them, educate them, and encourage them can be the reason they choose to take action and change their health trajectory.
If you’re a licensed DPT who became a physical therapist to make a difference, this role lets you do that at scale.
What You’ll Be Doing
You’ll be responsible for helping people follow through on their intent to get better whether they came through an ad, referral, or past experience with us.
- Guide new patients from first contact to scheduled and arrived evaluation
- Connect with: Inbound leads (Facebook/Instagram ads, Google Ads, website, social media DMs, word-of-moth and partner referrals)
- Follow-ups and callbacks and occasional outbound DMs/texts
- Reconnect with patients who canceled, no-showed, or fell off their plan
- Confirm, remind, and reschedule appointments with a focus on same-week evaluations
- Use phone, text, and email to stay in touch - logging every interaction in our CRM/EMR
- Follow scripts (built by PTs), while personalizing them to the person in front of you
What Success Looks Like
This is a performance role, but it’s patient-centered performance. You’re measured by the impact you help us create.
- 18–22 attended evaluations per week from your bookings
- ≥90% show rate on your booked evals
- Every lead in CRM/EMR has a next step—no one gets forgotten
- More people saying yes → more lives changed → stronger clinic outcomes
Comission pay is based on attended evaluations, not bookings, because we believe showing up is the first win.
Compensation
- Base pay: $20/hour (W2, hourly)
- $50 per attended eval
- $75 per show beyond 18 in a week
- On-target earnings (full time): $80k–$95k/year at 20 shows/week
- No cap on earnings - performance rewards impact
This role has potential to turn into a full-time (salaried) position.
You’re a Great Fit If You’re…
- A licensed Doctor of Physical Therapy (DPT) – this is non-negotiable
- Purpose-driven: You chose this profession to help people
- Energized by meaningful conversations: You know how to lead with empathy and guide with clarity
- Comfortable with a high-volume communication role (60–100+ touches/day)
- Emotionally intelligent: You read people well and handle objections with compassion
- Charismatic and confident: You build trust quickly and hold space for people to take action
- Organized and detail-oriented: You never leave a patient hanging
- Open to performance pay: You like knowing your impact ties directly to your income
- Familiar with CRM/EMR systems, texting platforms, call tools, and digital workflows
- Bonus: You’ve worked in a clinic or scheduling/sales setting before
Schedule & Tools
- 15-20 hours/week
- Flexibility needed for early evening confirmations and occasional weekends
- We provide: onboarding, training, CRM/EMR access, scripts, and weekly feedback loops
Our Culture
- Clear expectations, scoreboards, and accountability
- Zero micromanagement. Just alignment, clarity, and performance
- We move fast, share wins, and support each other
- Most importantly: we exist to help people live pain-free, active lives and we take that seriously
How to Apply
If you’re a licensed physical therapist (DPT) who wants to help more people start their healing journey, not just finish it, you’ll thrive here.
Apply and we’ll get back to you within 24 hours with next steps.
We can’t help people who never show up. You’ll be the reason they do.
Pay: $20.00 - $120.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: Remote
Patient Intake Specialist (Licensed DPT Required) For Cash Sports Clinic - PART TIME
Why This Role Exists
Before a patient ever walks through our door or starts their recovery, they need to believe it’s possible and feel safe taking that first step. That’s where you come in.
As our Patient Intake Specialist (Doctor of Physical Therapy), you’re not just scheduling appointments. You’re the first connection. The first impression. The first voice of hope.
You’ll guide people from hesitation to commitment. Often when they’re in pain, overwhelmed by options, or unsure what to do next. The way you speak with them, educate them, and encourage them can be the reason they choose to take action and change their health trajectory.
If you’re a licensed DPT who became a physical therapist to make a difference, this role lets you do that at scale.
What You’ll Be Doing
You’ll be responsible for helping people follow through on their intent to get better whether they came through an ad, referral, or past experience with us.
- Guide new patients from first contact to scheduled and arrived evaluation
- Connect with: Inbound leads (Facebook/Instagram ads, Google Ads, website, social media DMs, word-of-moth and partner referrals)
- Follow-ups and callbacks and occasional outbound DMs/texts
- Reconnect with patients who canceled, no-showed, or fell off their plan
- Confirm, remind, and reschedule appointments with a focus on same-week evaluations
- Use phone, text, and email to stay in touch - logging every interaction in our CRM/EMR
- Follow scripts (built by PTs), while personalizing them to the person in front of you
What Success Looks Like
This is a performance role, but it’s patient-centered performance. You’re measured by the impact you help us create.
- 18–22 attended evaluations per week from your bookings
- ≥90% show rate on your booked evals
- Every lead in CRM/EMR has a next step—no one gets forgotten
- More people saying yes → more lives changed → stronger clinic outcomes
Comission pay is based on attended evaluations, not bookings, because we believe showing up is the first win.
Compensation
- Base pay: $20/hour (W2, hourly)
- $50 per attended eval
- $75 per show beyond 18 in a week
- On-target earnings (full time): $80k–$95k/year at 20 shows/week
- No cap on earnings - performance rewards impact
This role has potential to turn into a full-time (salaried) position.
You’re a Great Fit If You’re…
- A licensed Doctor of Physical Therapy (DPT) – this is non-negotiable
- Purpose-driven: You chose this profession to help people
- Energized by meaningful conversations: You know how to lead with empathy and guide with clarity
- Comfortable with a high-volume communication role (60–100+ touches/day)
- Emotionally intelligent: You read people well and handle objections with compassion
- Charismatic and confident: You build trust quickly and hold space for people to take action
- Organized and detail-oriented: You never leave a patient hanging
- Open to performance pay: You like knowing your impact ties directly to your income
- Familiar with CRM/EMR systems, texting platforms, call tools, and digital workflows
- Bonus: You’ve worked in a clinic or scheduling/sales setting before
Schedule & Tools
- 15-20 hours/week
- Flexibility needed for early evening confirmations and occasional weekends
- We provide: onboarding, training, CRM/EMR access, scripts, and weekly feedback loops
Our Culture
- Clear expectations, scoreboards, and accountability
- Zero micromanagement. Just alignment, clarity, and performance
- We move fast, share wins, and support each other
- Most importantly: we exist to help people live pain-free, active lives and we take that seriously
How to Apply
If you’re a licensed physical therapist (DPT) who wants to help more people start their healing journey, not just finish it, you’ll thrive here.
Apply and we’ll get back to you within 24 hours with next steps.
We can’t help people who never show up. You’ll be the reason they do.
Pay: $20.00 - $120.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: Remote
See All 257+ Remote Patient Support Representative Jobs
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Find JobsRemote Patient Support Representative Job Market
Who's Hiring
- Boston Medical Center26
- VALERIS9
- IQVIA6
- Evalve4
- CVS Health4
Top Industries Hiring
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
- Technology & Software
- Education
- Insurance
What Employers Look For
The qualifications that appear most often in remote patient support representative jobs.
- High school diploma or equivalent with one or more years of patient-facing or customer service experience
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of insurance verification, prior authorization, and benefits investigation processes
- Strong written and verbal communication skills for patient and provider outreach
- Experience handling high call volumes in a healthcare or customer service environment
- Familiarity with HIPAA privacy rules and patient confidentiality requirements
Tips for Your Remote Patient Support Representative Job Search
Signal async communication skills upfront
Remote patient support employers review how clearly you write before they interview you. Use your resume and cover letter to demonstrate precise, empathetic written communication, since that is the core skill you will use daily in a remote role handling patient inquiries.
Apply early to remote roles that fit
Migrate Mate lists remote patient support representative openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated listings.
Name the platforms you have used
Remote patient support employers want to know you can operate without IT on-site. Call out specific tools in your application, such as EHR systems, secure messaging platforms, or ticketing software, so hiring managers can quickly confirm you do not need onboarding time for the basics.
Prepare for a written remote interview round
Many distributed healthcare teams add an async written exercise or a timed scenario response to their remote hiring process. Practice walking through a patient complaint in writing, keeping your tone calm, your steps clear, and your resolution concise, before your first interview.
Remote Patient Support Representative Jobs: Frequently Asked Questions
How do I get a remote patient support representative job?
Target companies that run distributed support teams, particularly in telehealth, health insurance, and pharmacy benefit management, since those sectors have built the infrastructure for remote patient support work. Remote employers screen heavily for written communication, self-direction, and the ability to resolve patient issues without in-person guidance. Showing familiarity with ticketing systems, EHR platforms, or secure messaging tools gives you a concrete edge over candidates with similar experience.
Which companies hire remote patient support representatives?
Remote patient support representative roles are posted by Boston Medical Center, VALERIS, and IQVIA and others right now, based on current remote listings on Migrate Mate as of November 2026. These include remote-first healthcare organizations, distributed telehealth platforms, and insurance carriers that staff patient-facing support teams entirely online.
Can you get a remote patient support representative job with no experience?
Yes, but remote entry-level patient support roles are harder to land because employers expect you to handle sensitive patient inquiries independently from day one. Telehealth startups and health insurance companies are the most likely to hire entry-level remote candidates. Showing strong written communication, comfort with HIPAA basics, and any customer-facing or healthcare-adjacent experience, even volunteer work, can open the door when formal experience is thin.
Do you need a degree for remote patient support representative jobs?
Not always. Many remote employers care more about clear written communication, empathy, and familiarity with healthcare processes than a specific credential. A high school diploma or GED is often the stated minimum, though some roles in complex insurance or clinical settings prefer an associate or bachelor's degree. Demonstrated skill with patient-facing tools and a clean record of reliable remote work consistently carries more weight than a degree alone.
Which industries hire the most remote patient support representatives?
Most remote patient support representative openings sit in Healthcare & Medical Services, Biotechnology & Pharmaceuticals, and Technology & Software, per current remote listings on Migrate Mate as of November 2026. These sectors hire patient support representatives remotely because their distributed teams handle high patient or member volumes across multiple time zones without a central office.
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