Remote Retention Marketing Manager Jobs
Remote retention marketing manager jobs are in active demand across the U.S., with remote-first firms and distributed teams hiring for roles in e-commerce, SaaS, subscription services, and direct-to-consumer brands. Employers hiring remotely right now include DoorDash, Fuel Made, and Brightspeed. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 8+ Remote Retention Marketing Manager jobs
YOU WILL BE:
The Associate Vice President, Retention Marketing will lead email and mobile marketing programs across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman - a critical portfolio driving 20% of annual digital sales. Reporting to the SVP, Growth & Lifecycle Marketing, this executive will define objectives, goals and strategies to accelerate subscriber growth, engagement, repeat purchase and lifetime value across email, SMS and push notification channels. Leading a high performing team of marketing and personalization experts, the AVP will partner with Ecommerce, Stores, Brand & Integrated Marketing, and Creative to deliver editorial, promotional and personalized content that balances brand messaging with sales and margin targets. Additionally, this role will set strategy and measure performance of automated communications and journey programs which deliver personalization across email and mobile channels at scale.
WHAT YOU WILL DO:
- Define overall vision, strategy and goals for short and long term email and mobile marketing channel growth. Develop and execute a roadmap in partnership with CRM operations, technology and vendor partners to deliver best in class capabilities.
- Develop and refine annual and monthly channel forecasts for visits, conversion and sales. Track performance and optimize strategies and tactics to meet or exceed sales and profit goals.
- Define and optimize lifecycle marketing strategies to drive CRM customer goals including new subscriber engagement, first and second purchase, spend and frequency growth, cross-category purchase, retention and lifetime value.
- Build, manage and optimize email, SMS and push notifications calendars, leveraging channel and campaign performance, promotional plans, brand and category priorities, key marketing/brand messages and business performance as inputs to inform content, audience, frequency, and cadence.
- Refine calendar process, content/creative requests, promotions support, store support and brand/CoOp process in collaboration with key cross-functional stakeholders.
- Create, refine and support execution of a holistic personalization roadmap and strategy across trigger communications, lifecycle journeys, and personalized content within the email and mobile marketing channels.
- Partner with CRM Operations, ESP, Creative, Data Science and Analytics to ensure timely execution of new personalization capability. Track and communicate performance and recommend optimization based on key insights.
- Develop new processes and strengthen relationships with internal and external teams including ESP agency, Integrated Marketing, Creative, CRM Operations, Ecommerce, Stores, and Analytics
- Manage annual budget and forecast monthly and quarterly spend for vendor partnerships with a sensibility for ROI goals and risk management across tactics.
- Analyze and create a strategy to improve subscriber list health, deliverability and unsubscribe rates.
- Monitor, pull, analyze and share monthly KPIs and channel learnings with stakeholders.
- Define overall test strategy and success metrics, partnering with Analytics to set up and accurately capture testing insights.
- Oversee 4+ direct reports, ESP and other agency partners, ensuring seamless execution of campaigns.
- Manage team, prioritizing needs with the biggest business impact, managing bandwidth and coaching career growth.
- Act as the Email, SMS, push notification and personalization subject matter expert, sharing benchmarks, strategy, competitive and industry trends.
- Establish best practices, channel benchmarks, annual goals and roadmap for the year to drive growth.
WHAT YOU WILL BRING:
Required Qualifications (Minimum Requirements):
- 10+ years of digital marketing experience preferably with direct email and promotional marketing experience
- Proven experience managing direct ESP relationships and large groups of external production partners, ensuring appropriate business context is shared to drive towards a common goal
- Demonstrated leadership skills with the ability to clearly and concisely communicate with and influence senior leaders across multiple businesses
- Experience managing a team of highly motivated, data-driven and results oriented reports to meet and exceed performance goals
- Ability to forecast, maintain and manage a multi-million dollar budget across multiple partners, relationships, and ROI measurement tactics
- Demonstrated ability to take large amounts of cross-functional input to create and facilitate a cohesive channel and product roadmap that meets the needs of all stakeholders while championing the viewpoints of the overall marketing organization
- Creative and analytical thinking with an in-depth understanding of key ecommerce performance metrics and the ability to recognize patterns and trends and how they affect larger business goals
- Proficiency with data processes/flows and key tactics for driving personalization and automation across large customer, product and order level datasets
- A deep understanding of compliance and regulatory laws as it relates to consumer privacy and data security
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $185,000 - $271,000*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
YOU WILL BE:
The Associate Vice President, Retention Marketing will lead email and mobile marketing programs across Neiman Marcus, Saks Fifth Avenue and Bergdorf Goodman - a critical portfolio driving 20% of annual digital sales. Reporting to the SVP, Growth & Lifecycle Marketing, this executive will define objectives, goals and strategies to accelerate subscriber growth, engagement, repeat purchase and lifetime value across email, SMS and push notification channels. Leading a high performing team of marketing and personalization experts, the AVP will partner with Ecommerce, Stores, Brand & Integrated Marketing, and Creative to deliver editorial, promotional and personalized content that balances brand messaging with sales and margin targets. Additionally, this role will set strategy and measure performance of automated communications and journey programs which deliver personalization across email and mobile channels at scale.
WHAT YOU WILL DO:
- Define overall vision, strategy and goals for short and long term email and mobile marketing channel growth. Develop and execute a roadmap in partnership with CRM operations, technology and vendor partners to deliver best in class capabilities.
- Develop and refine annual and monthly channel forecasts for visits, conversion and sales. Track performance and optimize strategies and tactics to meet or exceed sales and profit goals.
- Define and optimize lifecycle marketing strategies to drive CRM customer goals including new subscriber engagement, first and second purchase, spend and frequency growth, cross-category purchase, retention and lifetime value.
- Build, manage and optimize email, SMS and push notifications calendars, leveraging channel and campaign performance, promotional plans, brand and category priorities, key marketing/brand messages and business performance as inputs to inform content, audience, frequency, and cadence.
- Refine calendar process, content/creative requests, promotions support, store support and brand/CoOp process in collaboration with key cross-functional stakeholders.
- Create, refine and support execution of a holistic personalization roadmap and strategy across trigger communications, lifecycle journeys, and personalized content within the email and mobile marketing channels.
- Partner with CRM Operations, ESP, Creative, Data Science and Analytics to ensure timely execution of new personalization capability. Track and communicate performance and recommend optimization based on key insights.
- Develop new processes and strengthen relationships with internal and external teams including ESP agency, Integrated Marketing, Creative, CRM Operations, Ecommerce, Stores, and Analytics
- Manage annual budget and forecast monthly and quarterly spend for vendor partnerships with a sensibility for ROI goals and risk management across tactics.
- Analyze and create a strategy to improve subscriber list health, deliverability and unsubscribe rates.
- Monitor, pull, analyze and share monthly KPIs and channel learnings with stakeholders.
- Define overall test strategy and success metrics, partnering with Analytics to set up and accurately capture testing insights.
- Oversee 4+ direct reports, ESP and other agency partners, ensuring seamless execution of campaigns.
- Manage team, prioritizing needs with the biggest business impact, managing bandwidth and coaching career growth.
- Act as the Email, SMS, push notification and personalization subject matter expert, sharing benchmarks, strategy, competitive and industry trends.
- Establish best practices, channel benchmarks, annual goals and roadmap for the year to drive growth.
WHAT YOU WILL BRING:
Required Qualifications (Minimum Requirements):
- 10+ years of digital marketing experience preferably with direct email and promotional marketing experience
- Proven experience managing direct ESP relationships and large groups of external production partners, ensuring appropriate business context is shared to drive towards a common goal
- Demonstrated leadership skills with the ability to clearly and concisely communicate with and influence senior leaders across multiple businesses
- Experience managing a team of highly motivated, data-driven and results oriented reports to meet and exceed performance goals
- Ability to forecast, maintain and manage a multi-million dollar budget across multiple partners, relationships, and ROI measurement tactics
- Demonstrated ability to take large amounts of cross-functional input to create and facilitate a cohesive channel and product roadmap that meets the needs of all stakeholders while championing the viewpoints of the overall marketing organization
- Creative and analytical thinking with an in-depth understanding of key ecommerce performance metrics and the ability to recognize patterns and trends and how they affect larger business goals
- Proficiency with data processes/flows and key tactics for driving personalization and automation across large customer, product and order level datasets
- A deep understanding of compliance and regulatory laws as it relates to consumer privacy and data security
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $185,000 - $271,000*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
See All 8 Remote Retention Marketing Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsRemote Retention Marketing Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in remote retention marketing manager jobs.
- Three to five years of experience in lifecycle, CRM, or retention marketing roles
- Hands-on proficiency with an enterprise email or CRM platform such as Braze, Klaviyo, or Iterable
- Demonstrated ability to design and analyze A/B tests and interpret statistical results
- Experience segmenting audiences and building automated multi-channel nurture workflows
- Familiarity with customer data platforms and basic SQL or data querying skills
- Bachelor's degree in marketing, communications, business, or a related field
Tips for Your Remote Retention Marketing Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote retention marketing manager openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your background, since competitive remote postings fill faster than in-office equivalents.
Show async communication skills upfront
Remote retention marketing managers coordinate campaigns across distributed teams using written briefs, Slack threads, and recorded video updates. Highlight async collaboration in your resume and cover letter so hiring managers see you can drive projects without in-person check-ins.
Build a portfolio of lifecycle campaign results
Remote employers can't observe your process, so they rely on proof. Document email flows, SMS programs, or loyalty initiatives you've owned, including open rates, conversion lifts, and churn reductions. Even freelance or contract work counts if results are measurable.
Get fluent in the tools remote teams use
Proficiency with platforms like Klaviyo, Braze, Iterable, or Attentive signals you can contribute from day one without on-site onboarding. Remote hiring managers screen for tool familiarity early, so name the platforms you've used and the specific workflows you managed in them.
Remote Retention Marketing Manager Jobs: Frequently Asked Questions
How do I get a remote retention marketing manager job?
Target companies built around remote or distributed teams, particularly in e-commerce, SaaS, and subscription businesses where retention is core to the revenue model. Remote employers screen for self-direction, strong async written communication, and hands-on experience with lifecycle email, SMS, and loyalty programs. Candidates who can demonstrate results independently, without in-office oversight, stand out most.
Which companies hire remote retention marketing managers?
Remote retention marketing manager roles are posted by DoorDash, Fuel Made, and Brightspeed and others right now, based on current remote listings on Migrate Mate as of November 2026. Remote-first firms, distributed e-commerce brands, and subscription SaaS companies make up the bulk of hiring, with consumer fintech and digital media rounding out the demand.
Can you get a remote retention marketing manager job with no experience?
Yes, but remote entry roles in retention marketing are competitive because employers expect you to work independently from day one. Early-stage or bootstrapped e-commerce brands and startup SaaS companies are more likely to hire juniors remotely. Showing a portfolio of email campaigns, loyalty program work, or freelance retention projects replaces direct full-time experience and opens the door.
Do you need a degree for remote retention marketing manager jobs?
Not always. Remote employers weigh demonstrated results over credentials for this role. A history of measurable retention outcomes, proficiency with platforms like Klaviyo, Braze, or Iterable, and evidence of autonomous project management often matter more than a specific degree. That said, a marketing or communications degree can accelerate early screening at larger distributed teams.
See All 8 Remote Retention Marketing Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs