Remote Senior Customer Marketing Manager Jobs
Remote Senior Customer Marketing Manager jobs are open across the U.S. in SaaS, fintech, e-commerce, and enterprise software, where distributed marketing teams routinely hire senior-level customer marketers to own lifecycle programs, advocacy, and retention strategy. Employers hiring remotely right now include Jumio, Dentsu, and Solink. Find a role that fits below and apply directly.
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Job Details
CNO Financial Group, Inc. (NYSE: CNO) is a leading insurance and financial services company focused on securing the future of middle‑income America. Through brands such as Bankers Life, Colonial Penn, Optavise, and Washington National, CNO delivers life and health insurance, annuities, financial services, and workforce benefits to more than 3.3 million policyholders, supported by $38.3 billion in total assets.
With a strong financial foundation, national presence, and a culture rooted in integrity, excellence, and people‑first values, CNO offers meaningful opportunities for professional growth and impact across its U.S. locations, including its headquarters in Carmel, Indiana.
This position is not eligible for visa sponsorship.
CNO Financial Group is hiring a Manager, Acquisition Marketing-Direct Response to be responsible for owning the day-to-day performance, execution, and continuous improvement of direct response marketing programs that drive profitable customer growth. This role is accountable for delivering results, not just managing activity. The role translates strategy into action across direct mail and email channels, ensures campaigns execute with quality and precision, and drives performance through data, testing, and clear decision-making. The Manager Acquisition Marketing – Direct Response works across Marketing, Sales, Analytics, and Operations to deliver measurable impact.
Core responsibilities and deliverables:
- Lead end-to-end execution and delivery of direct mail and email acquisition programs.
- Own performance across leads, conversion, revenue, and cost efficiency.
- Translate business objectives into clear campaign plans and priorities.
- Develop and manage targeting, segmentation, and contact strategies.
- Design and execute test-and-learn plans across audience, offer, and creative.
- Analyze performance data and proactively drive insights and optimization.
- Manage campaign timelines, dependencies, and cross-functional execution.
- Partner with Marketing, Sales, Analytics, Finance, and Operations to deliver results.
- Oversee external agencies and vendors to ensure quality, accuracy, and timeliness.
- Own budget tracking, forecasting, and spend discipline tied to performance outcomes.
- Identify risks, remove blockers, and ensure consistent program delivery.
- Lead and develop team members, driving accountability and performance standards.
What you need (Minimum requirements):
- Bachelor’s Degree in Business, Marketing, Communications or related field
- 7 years of relevant experience in acquisition marketing, direct response, performance marketing, or related disciplines.
- Strong understanding of direct mail and/or email marketing in an acquisition context.
- Highly analytical, comfortable working with performance data and making decisions from it.
- Proven ability to manage multiple campaigns and priorities at once.
- Strong attention to detail and execution discipline.
- Comfortable pushing back and challenging assumptions when needed.
- Clear and direct communicator, able to explain performance and next steps in plain English.
- Demonstrates ownership mindset (acts like they own the business, not just the task).
- Candidate location in Central or Eastern US time zone is preferred OR willingness to work Central or Eastern time zone business hours
- undefined
What will set you apart (Preferred experience):
- Master’s Degree
- 10 years of related work experience, including 7+ year of work experience of direct response, product marketing, or related field
- Has overseen a large customer acquisition program in retail, travel, insurance, financial services, or other similar data-driven, regulated industries.
CNO Financial Group offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical, Dental, and Vision insurance
- Performance-based bonus or sales incentive
- 401(k) retirement plan with company match
- Short-term & long-term disability insurance
- Paid time off and 10 corporate holidays
- Paid parental leave
- Company-paid life insurance
- Mental & Financial Well-Being resources
CNO supports a flexible work environment and encourages Associates to work where they are most productive. This position may work fully remote from any US-based location, provided they are able to work Central or Eastern Time hours. All work must be performed within the United States, and occasional travel to corporate offices may be required.
Associates living within 60 miles of a corporate office (Carmel, IN; Chicago, IL; or Orlando, FL) have access to work from that location as needed.
Compensation
Pay Range: $118,600.00 - $178,000.00 Annual
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
ReqID : JR170530
Job Type : Full time
Additional Locations : Chicago, IL;
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Who's Hiring



What Employers Look For
The qualifications that appear most often in remote senior customer marketing manager jobs.
- Five or more years of customer marketing, lifecycle marketing, or customer success marketing experience
- Demonstrated experience building or scaling customer advocacy, reference, or community programs
- Proficiency with marketing automation and CRM platforms such as Salesforce, Marketo, or HubSpot
- Ability to analyze customer data and segment audiences to drive retention and expansion campaigns
- Experience collaborating with customer success, sales, and product teams on go-to-market initiatives
- Bachelor's degree in marketing, business, communications, or a related field
Tips for Your Remote Senior Customer Marketing Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote senior customer marketing manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote roles at well-known companies fill fast, so applying within the first week of a posting going live improves your chances.
Show async communication skills upfront
Remote hiring managers screen for written clarity before anything else. Use your cover letter and any written application materials to demonstrate how you communicate program status, campaign results, and cross-functional updates without relying on in-person context.
Build a portfolio of documented customer outcomes
Remote employers can't observe your work style directly, so they rely on evidence. Prepare two or three examples of customer lifecycle campaigns, advocacy programs, or retention initiatives with clear before-and-after metrics you can walk through in writing or on a video call.
Target remote-first companies in your sector
Remote-first SaaS, fintech, and e-commerce companies have permanent distributed marketing teams, meaning remote senior customer marketing manager roles are structural rather than exceptions. Focusing your search on companies with established remote cultures reduces the risk of a role reverting to in-office after hiring.
Remote Senior Customer Marketing Manager Jobs: Frequently Asked Questions
How do I get a remote senior customer marketing manager job?
Remote senior customer marketing manager roles go to candidates who can demonstrate self-directed program ownership without in-person oversight. Remote-first SaaS companies and distributed enterprise teams screen heavily for async communication skills, written clarity, and the ability to run cross-functional campaigns without constant check-ins. A portfolio showing customer lifecycle results, advocacy program outcomes, or measurable retention improvements gives you a clear edge over candidates with identical titles but no documented impact.
Which companies hire remote senior customer marketing managers?
Companies hiring remote senior customer marketing managers right now include Jumio, Dentsu, and Solink, based on current remote listings on Migrate Mate as of September 2026. Remote-first SaaS platforms, distributed fintech firms, and e-commerce companies with global customer bases are the most consistent sources of these roles.
Can you get a remote senior customer marketing manager job with no experience?
Yes, but remote senior customer marketing manager roles are harder to land without experience because remote teams expect you to operate independently from day one. Your best entry path is through contract or project-based customer marketing work with remote-first companies, where you can build a record of async collaboration and self-managed deliverables. Demonstrating measurable outcomes from advocacy or lifecycle projects, even at a smaller scale, opens the door more reliably than a strong resume alone.
Do you need a degree for remote senior customer marketing manager jobs?
Not always. Many remote employers in SaaS and tech weigh demonstrated customer marketing results, program ownership, and cross-functional collaboration skills more heavily than a specific degree. A consistent record of driving retention, expansion revenue, or customer advocacy outcomes can carry more weight than formal credentials, particularly at remote-first companies that evaluate candidates on documented work rather than credentials alone.
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