Remote Senior Customer Marketing Manager Jobs
Remote Senior Customer Marketing Manager jobs are open across the U.S. in SaaS, fintech, e-commerce, and enterprise software, where distributed marketing teams routinely hire senior-level customer marketers to own lifecycle programs, advocacy, and retention strategy. Employers hiring remotely right now include Dentsu, Jasper, and Solink. Find a role that fits below and apply directly.
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Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.
With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
As Senior Product Marketing Manager for Data Platforms, you'll own the story of how Iterable's data foundation powers intelligent, personalized customer engagement: from APIs, SDKs, and integrations to data infrastructure, governance, and the context layer that feeds our AI and agents.
This is a highly technical role. You'll be as comfortable whiteboarding a data pipeline with an engineer as you are presenting a narrative to a CMO. You'll own messaging and launches for your portfolio and help shape how the market understands the link between clean, connected data and AI that actually works. You'll work independently on your product areas, in close partnership with the Director of Product Marketing.
Key Responsibilities
Own the Narrative
Define and evolve the narrative for Iterable's customer context capabilities, articulating how our data foundation enables more intelligent personalization and agentic experiences, and why we win there.
Shape Iterable's positioning around context engineering, translating how we connect, structure, and activate customer data into a differentiated story about what AI and agents can accomplish with richer customer context.
Translate deep technical understanding of how our data platform works into customer value that resonates with both technical practitioners and business decision-makers.
Craft Messaging
Craft bold, narrative-driven messaging and positioning that connects data platform innovation to tangible customer value
Write launch messaging for data platform releases, and contribute data platform messaging to Tier 1 launches so it ladders back to the flagship story
Partner with the team on launch content and campaigns for your portfolio, ensuring every asset ladders back to the launch narrative rather than drifting into its own
Launch & Go-to-Market
Own product launch strategy and execution for data platform products from concept to market
Define launch tiering and work with product team to align on the go-to-market plan
Establish product success metrics, analyze performance, and use insights to shape future GTM strategy
Market Intelligence
Conduct ongoing research into data infrastructure and AI market trends, competitive positioning, and customer needs to sharpen and stress-test Iterable's data platform positioning
Partner with product management to ensure the data platform narrative reflects real market shifts and informs roadmap decisions
Represent your product area in analyst relations and thought leadership initiatives
Adoption & Customer Success
Drive customer adoption and expansion of data platform capabilities through lifecycle messaging and targeted enablement
Partner with customer marketing and CS on reference stories and case studies that prove out the data platform narrative with real customers
Required Qualifications
6+ years in product marketing at a B2B SaaS company, with significant experience leading or contributing to Tier 1 product releases. Background in data infrastructure, data warehousing, iPaaS, automation, or similarly technical B2B SaaS; martech experience is a plus.
1–3 years of experience marketing AI-native or agentic products, with a clear understanding of how data provides the context that AI models and agents depend on
Strong storytelling: a track record of shaping the "why" behind a launch and translating it into messaging that sells
Deep technical understanding of data architecture, including APIs, SDKs, pipelines, integrations, and data warehouses, with the ability to translate it into clear, differentiated customer narratives
An AI-forward PMM who uses AI tools in creative, non-obvious ways across research, messaging, and content development
Comfortable partnering closely with Product, Engineering, and GTM leaders, with sound independent judgment
Success Metrics
Market awareness, pipeline, and revenue influence across data platform launches
Adoption and expansion of data platform capabilities across the customer base
Sales, analyst, and customer recognition of Iterable's data platform story
________________________________________________________________
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
Official Iterable website, Careers page: https://iterable.com/careers/
Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Compensation Range: $148K - $194K
Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.
With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
As Senior Product Marketing Manager for Data Platforms, you'll own the story of how Iterable's data foundation powers intelligent, personalized customer engagement: from APIs, SDKs, and integrations to data infrastructure, governance, and the context layer that feeds our AI and agents.
This is a highly technical role. You'll be as comfortable whiteboarding a data pipeline with an engineer as you are presenting a narrative to a CMO. You'll own messaging and launches for your portfolio and help shape how the market understands the link between clean, connected data and AI that actually works. You'll work independently on your product areas, in close partnership with the Director of Product Marketing.
Key Responsibilities
Own the Narrative
Define and evolve the narrative for Iterable's customer context capabilities, articulating how our data foundation enables more intelligent personalization and agentic experiences, and why we win there.
Shape Iterable's positioning around context engineering, translating how we connect, structure, and activate customer data into a differentiated story about what AI and agents can accomplish with richer customer context.
Translate deep technical understanding of how our data platform works into customer value that resonates with both technical practitioners and business decision-makers.
Craft Messaging
Craft bold, narrative-driven messaging and positioning that connects data platform innovation to tangible customer value
Write launch messaging for data platform releases, and contribute data platform messaging to Tier 1 launches so it ladders back to the flagship story
Partner with the team on launch content and campaigns for your portfolio, ensuring every asset ladders back to the launch narrative rather than drifting into its own
Launch & Go-to-Market
Own product launch strategy and execution for data platform products from concept to market
Define launch tiering and work with product team to align on the go-to-market plan
Establish product success metrics, analyze performance, and use insights to shape future GTM strategy
Market Intelligence
Conduct ongoing research into data infrastructure and AI market trends, competitive positioning, and customer needs to sharpen and stress-test Iterable's data platform positioning
Partner with product management to ensure the data platform narrative reflects real market shifts and informs roadmap decisions
Represent your product area in analyst relations and thought leadership initiatives
Adoption & Customer Success
Drive customer adoption and expansion of data platform capabilities through lifecycle messaging and targeted enablement
Partner with customer marketing and CS on reference stories and case studies that prove out the data platform narrative with real customers
Required Qualifications
6+ years in product marketing at a B2B SaaS company, with significant experience leading or contributing to Tier 1 product releases. Background in data infrastructure, data warehousing, iPaaS, automation, or similarly technical B2B SaaS; martech experience is a plus.
1–3 years of experience marketing AI-native or agentic products, with a clear understanding of how data provides the context that AI models and agents depend on
Strong storytelling: a track record of shaping the "why" behind a launch and translating it into messaging that sells
Deep technical understanding of data architecture, including APIs, SDKs, pipelines, integrations, and data warehouses, with the ability to translate it into clear, differentiated customer narratives
An AI-forward PMM who uses AI tools in creative, non-obvious ways across research, messaging, and content development
Comfortable partnering closely with Product, Engineering, and GTM leaders, with sound independent judgment
Success Metrics
Market awareness, pipeline, and revenue influence across data platform launches
Adoption and expansion of data platform capabilities across the customer base
Sales, analyst, and customer recognition of Iterable's data platform story
________________________________________________________________
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
Official Iterable website, Careers page: https://iterable.com/careers/
Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Compensation Range: $148K - $194K
See All 9 Remote Senior Customer Marketing Manager Jobs
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Find JobsRemote Senior Customer Marketing Manager Job Market
Who's Hiring
Top Industries Hiring
- Science & Research
What Employers Look For
The qualifications that appear most often in remote senior customer marketing manager jobs.
- Five or more years of customer marketing, lifecycle marketing, or customer success marketing experience
- Demonstrated experience building or scaling customer advocacy, reference, or community programs
- Proficiency with marketing automation and CRM platforms such as Salesforce, Marketo, or HubSpot
- Ability to analyze customer data and segment audiences to drive retention and expansion campaigns
- Experience collaborating with customer success, sales, and product teams on go-to-market initiatives
- Bachelor's degree in marketing, business, communications, or a related field
Tips for Your Remote Senior Customer Marketing Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote senior customer marketing manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote roles at well-known companies fill fast, so applying within the first week of a posting going live improves your chances.
Show async communication skills upfront
Remote hiring managers screen for written clarity before anything else. Use your cover letter and any written application materials to demonstrate how you communicate program status, campaign results, and cross-functional updates without relying on in-person context.
Build a portfolio of documented customer outcomes
Remote employers can't observe your work style directly, so they rely on evidence. Prepare two or three examples of customer lifecycle campaigns, advocacy programs, or retention initiatives with clear before-and-after metrics you can walk through in writing or on a video call.
Target remote-first companies in your sector
Remote-first SaaS, fintech, and e-commerce companies have permanent distributed marketing teams, meaning remote senior customer marketing manager roles are structural rather than exceptions. Focusing your search on companies with established remote cultures reduces the risk of a role reverting to in-office after hiring.
Remote Senior Customer Marketing Manager Jobs: Frequently Asked Questions
How do I get a remote senior customer marketing manager job?
Remote senior customer marketing manager roles go to candidates who can demonstrate self-directed program ownership without in-person oversight. Remote-first SaaS companies and distributed enterprise teams screen heavily for async communication skills, written clarity, and the ability to run cross-functional campaigns without constant check-ins. A portfolio showing customer lifecycle results, advocacy program outcomes, or measurable retention improvements gives you a clear edge over candidates with identical titles but no documented impact.
Which companies hire remote senior customer marketing managers?
Companies hiring remote senior customer marketing managers right now include Dentsu, Jasper, and Solink, based on current remote listings on Migrate Mate as of November 2026. Remote-first SaaS platforms, distributed fintech firms, and e-commerce companies with global customer bases are the most consistent sources of these roles.
Can you get a remote senior customer marketing manager job with no experience?
Yes, but remote senior customer marketing manager roles are harder to land without experience because remote teams expect you to operate independently from day one. Your best entry path is through contract or project-based customer marketing work with remote-first companies, where you can build a record of async collaboration and self-managed deliverables. Demonstrating measurable outcomes from advocacy or lifecycle projects, even at a smaller scale, opens the door more reliably than a strong resume alone.
Do you need a degree for remote senior customer marketing manager jobs?
Not always. Many remote employers in SaaS and tech weigh demonstrated customer marketing results, program ownership, and cross-functional collaboration skills more heavily than a specific degree. A consistent record of driving retention, expansion revenue, or customer advocacy outcomes can carry more weight than formal credentials, particularly at remote-first companies that evaluate candidates on documented work rather than credentials alone.
Which industries hire the most remote senior customer marketing managers?
Most remote senior customer marketing manager openings sit in Science & Research, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed marketing teams to manage global customer bases, making remote senior customer marketing manager roles a structural part of how they operate.
See All 9 Remote Senior Customer Marketing Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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