Remote Senior Customer Marketing Manager Jobs
Remote Senior Customer Marketing Manager jobs are open across the U.S. in SaaS, fintech, e-commerce, and enterprise software, where distributed marketing teams routinely hire senior-level customer marketers to own lifecycle programs, advocacy, and retention strategy. Employers hiring remotely right now include Ameriprise Financial, TE Connectivity, and FedEx Freight. Find a role that fits below and apply directly.
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Showing 5 of 42+ Remote Senior Customer Marketing Manager jobs
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Our team has a number of key responsibilities to support our advisors service model and growth through marketing and communications in a fun and flexible environment. The role of the Sales Supervision Manager – Advisor Created Material Review (ACMR) will be focused on reviewing advisor created marketing materials (print ads, videos, seminar & event related materials, websites, social media) and other types of advisor-generated retail communications.Success in this role includes providing advisors with feedback, coaching and collaboration on creating compliant marketing materials. In addition, the Sales Supervision Manager – ACMR will be aware of trends in the industry and educate advisors, leaders and business partners as needed.
Key Responsibilities
- Complete supervisory analysis using risk-based judgement, procedures, and job aids. This usually results in approval or rejection of new applications or determination of appropriateness of transactions or other business including communications with the public.
- Communicate with advisors, field registered principals and field leaders regarding results of supervisory activity. Involves working closely with advisors to develop an understanding of recommendations made to clients and to reasonably validate fiduciary and best interest standards are met.
- Support the team’s efforts to innovate and improve the effectiveness and efficiency of processes. Evolve day-to-day processes to streamline work and focus on issues that matter most.
- Keep updated on changes in the regulatory environment and competitive landscape including new regulations and product offerings.
- Represent the firm and functional processes in response to examinations, investigations, and other regulatory matters, which may include on-the-record engagements with regulators or providing testimony in arbitration matters.
- Participate in maintaining the overall health of the team including establishing individual development goals and engagement in team activities.
- Collaborate with peers to share best practices and incorporate efficiencies developed in other areas.
Required Qualifications
- Bachelors degree or equivalent.
- 5 - 7 years relevant experience required.
- Relevant experience includes financial services, customer service, communications, education or other where you have built the skills needed to be successful in this role.
- Active SIE (Securities Industry Essentials)
- Ability to obtain Series 7 within 120 days and Series 24 within 90 additional days required; Series 63 or 66 or the ability to obtain is also required.
Preferred Qualifications
- Problem solving and analytical skills; ability to effectively analyze complex issues.
- Ability to consistently exercise good judgment when making decisions on complex matters that don't have clear answers.
- Strong written and verbal communication skills including ability to deliver unfavorable messages.
- Ability to consistently influence positive behavior through coaching and education.
- Ability to document activity in a fact-based and comprehensive manner.
- Ability to work effectively and efficiently both individually and in a team environment.
- Ability to manage workload, across multiple tools and processes, including prioritization and monitoring of pending cases.
Visa Sponsorship
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Base Pay Salary
The estimated base salary for this role is $ 87,400-$ 120,200/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-Time
Exempt/Non-Exempt
Job Family Group
Line of Business
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Job Description
Our team has a number of key responsibilities to support our advisors service model and growth through marketing and communications in a fun and flexible environment. The role of the Sales Supervision Manager – Advisor Created Material Review (ACMR) will be focused on reviewing advisor created marketing materials (print ads, videos, seminar & event related materials, websites, social media) and other types of advisor-generated retail communications.Success in this role includes providing advisors with feedback, coaching and collaboration on creating compliant marketing materials. In addition, the Sales Supervision Manager – ACMR will be aware of trends in the industry and educate advisors, leaders and business partners as needed.
Key Responsibilities
- Complete supervisory analysis using risk-based judgement, procedures, and job aids. This usually results in approval or rejection of new applications or determination of appropriateness of transactions or other business including communications with the public.
- Communicate with advisors, field registered principals and field leaders regarding results of supervisory activity. Involves working closely with advisors to develop an understanding of recommendations made to clients and to reasonably validate fiduciary and best interest standards are met.
- Support the team’s efforts to innovate and improve the effectiveness and efficiency of processes. Evolve day-to-day processes to streamline work and focus on issues that matter most.
- Keep updated on changes in the regulatory environment and competitive landscape including new regulations and product offerings.
- Represent the firm and functional processes in response to examinations, investigations, and other regulatory matters, which may include on-the-record engagements with regulators or providing testimony in arbitration matters.
- Participate in maintaining the overall health of the team including establishing individual development goals and engagement in team activities.
- Collaborate with peers to share best practices and incorporate efficiencies developed in other areas.
Required Qualifications
- Bachelors degree or equivalent.
- 5 - 7 years relevant experience required.
- Relevant experience includes financial services, customer service, communications, education or other where you have built the skills needed to be successful in this role.
- Active SIE (Securities Industry Essentials)
- Ability to obtain Series 7 within 120 days and Series 24 within 90 additional days required; Series 63 or 66 or the ability to obtain is also required.
Preferred Qualifications
- Problem solving and analytical skills; ability to effectively analyze complex issues.
- Ability to consistently exercise good judgment when making decisions on complex matters that don't have clear answers.
- Strong written and verbal communication skills including ability to deliver unfavorable messages.
- Ability to consistently influence positive behavior through coaching and education.
- Ability to document activity in a fact-based and comprehensive manner.
- Ability to work effectively and efficiently both individually and in a team environment.
- Ability to manage workload, across multiple tools and processes, including prioritization and monitoring of pending cases.
Visa Sponsorship
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Base Pay Salary
The estimated base salary for this role is $ 87,400-$ 120,200/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full-Time/Part-Time
Exempt/Non-Exempt
Job Family Group
Line of Business
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
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Find JobsRemote Senior Customer Marketing Manager Job Market
Who's Hiring
- Ameriprise Financial8
- TE Connectivity7
- FedEx Freight4
- Uniti3
- Renesas2
Top Industries Hiring
- Electronics & Hardware9
- Investment & Asset Management8
- Technology & Software4
- Healthcare & Medical Services4
- Retail2
What Employers Look For
The qualifications that appear most often in remote senior customer marketing manager jobs.
- Five or more years of customer marketing, lifecycle marketing, or customer success marketing experience
- Demonstrated experience building or scaling customer advocacy, reference, or community programs
- Proficiency with marketing automation and CRM platforms such as Salesforce, Marketo, or HubSpot
- Ability to analyze customer data and segment audiences to drive retention and expansion campaigns
- Experience collaborating with customer success, sales, and product teams on go-to-market initiatives
- Bachelor's degree in marketing, business, communications, or a related field
Tips for Your Remote Senior Customer Marketing Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote senior customer marketing manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote roles at well-known companies fill fast, so applying within the first week of a posting going live improves your chances.
Show async communication skills upfront
Remote hiring managers screen for written clarity before anything else. Use your cover letter and any written application materials to demonstrate how you communicate program status, campaign results, and cross-functional updates without relying on in-person context.
Build a portfolio of documented customer outcomes
Remote employers can't observe your work style directly, so they rely on evidence. Prepare two or three examples of customer lifecycle campaigns, advocacy programs, or retention initiatives with clear before-and-after metrics you can walk through in writing or on a video call.
Target remote-first companies in your sector
Remote-first SaaS, fintech, and e-commerce companies have permanent distributed marketing teams, meaning remote senior customer marketing manager roles are structural rather than exceptions. Focusing your search on companies with established remote cultures reduces the risk of a role reverting to in-office after hiring.
Prepare for remote-format interviews and onboarding
Remote interviews for senior customer marketing manager roles often include an async component, such as a written strategy brief or a recorded presentation. Practice presenting customer program plans clearly through tools like Loom or slide decks, since that format mirrors how you'll actually work once hired.
Remote Senior Customer Marketing Manager Jobs: Frequently Asked Questions
How do I get a remote senior customer marketing manager job?
Remote senior customer marketing manager roles go to candidates who can demonstrate self-directed program ownership without in-person oversight. Remote-first SaaS companies and distributed enterprise teams screen heavily for async communication skills, written clarity, and the ability to run cross-functional campaigns without constant check-ins. A portfolio showing customer lifecycle results, advocacy program outcomes, or measurable retention improvements gives you a clear edge over candidates with identical titles but no documented impact.
Which companies hire remote senior customer marketing managers?
Companies hiring remote senior customer marketing managers right now include Ameriprise Financial, TE Connectivity, and FedEx Freight, based on current remote listings on Migrate Mate as of June 2026. Remote-first SaaS platforms, distributed fintech firms, and e-commerce companies with global customer bases are the most consistent sources of these roles.
Can you get a remote senior customer marketing manager job with no experience?
Yes, but remote senior customer marketing manager roles are harder to land without experience because remote teams expect you to operate independently from day one. Your best entry path is through contract or project-based customer marketing work with remote-first companies, where you can build a record of async collaboration and self-managed deliverables. Demonstrating measurable outcomes from advocacy or lifecycle projects, even at a smaller scale, opens the door more reliably than a strong resume alone.
Do you need a degree for remote senior customer marketing manager jobs?
Not always. Many remote employers in SaaS and tech weigh demonstrated customer marketing results, program ownership, and cross-functional collaboration skills more heavily than a specific degree. A consistent record of driving retention, expansion revenue, or customer advocacy outcomes can carry more weight than formal credentials, particularly at remote-first companies that evaluate candidates on documented work rather than credentials alone.
Which industries hire the most remote senior customer marketing managers?
Most remote senior customer marketing manager openings sit in Electronics & Hardware, Investment & Asset Management, and Technology & Software, per current remote listings on Migrate Mate as of June 2026. These sectors rely on distributed marketing teams to manage global customer bases, making remote senior customer marketing manager roles a structural part of how they operate.
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