Remote Technical Sales Support Engineer Jobs
Remote Technical Sales Support Engineer jobs are open across the U.S. in software, hardware, and enterprise technology sectors, with Twilio, Thermo Fisher Scientific, and Grainger among the companies hiring right now. Roles range from entry-level technical support positions to senior pre-sales engineers on fully distributed teams. Find a role that fits below and apply directly.
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Showing 5 of 159+ Remote Technical Sales Support Engineer jobs
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
ROLE AND RESPONSIBILITIES
We’re looking for a Technical Customer Support Engineer Tier II to join our Support team in Teaneck, NJ - this is not a remote role. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
A day in the life and how you’ll make an impact:
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Experience with hardware setup, installation, and calibration (remote)
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with Kubernetes or Docker
Physical Requirements
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate salary range for this position is $36/hr - $43/hr.
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
ROLE AND RESPONSIBILITIES
We’re looking for a Technical Customer Support Engineer Tier II to join our Support team in Teaneck, NJ - this is not a remote role. You’ll be part of the Delivery department, working cross-functionally to assist with the installation, configuration, and calibration of our products—while serving as a key problem-solver for our customers and internal teams. In this role, you’ll provide real-time technical support to our Field Service Engineers and Field Support Technicians, helping to ensure product stability, reliability, and exceptional customer experience.
A day in the life and how you’ll make an impact:
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
- Assist in the installation, configuration, and calibration of UVeye products for clients
- Provide technical support during product installations to ensure proper setup and operation
- Troubleshoot and resolve customer technical issues related to machine performance and software
- Monitor, maintain, and update systems to ensure continuous product functionality
- Prepare detailed documentation and reports on installation and calibration activities
- Act as a technical point of contact for clients during installation, calibration, and troubleshooting
- Attend occasional in-person meetings with clients to analyze, troubleshoot, and resolve hardware issues on-site
- Ensure effective incident management by tracking and resolving technical issues promptly
BASIC QUALIFICATIONS
- 3+ years of experience in Tier II support, systems administration, or QA engineering
- Bachelor’s degree in Computer Science or a related field
- Proficiency with Linux, Docker, and Kubernetes
- Strong troubleshooting skills across hardware and software domains
- Experience with hardware setup, installation, and calibration (remote)
- Solid understanding of networking (TCP/IP, HTTP, DNS, DHCP)
- Team-oriented with a customer-first mindset
- Experience with cloud platforms like AWS, Azure, or GCP
- Familiarity with networking equipment (switches, routers, firewalls, load balancers)
- Comfortable using tools like Zendesk, JIRA, and Confluence
- Able to work independently and manage multiple priorities under pressure
PREFERRED QUALIFICATIONS
- Experience working in startup environments
- Proficiency in scripting (Bash, Python)
- Experience with Kubernetes or Docker
Physical Requirements
This role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The hourly rate salary range for this position is $36/hr - $43/hr.
This position is 2nd shift. Work hours are 12:00pm - 8:00pm PT
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Who's Hiring
Top Industries Hiring
- Technology & Software17
- Consulting & Professional Services9
- Science & Research7
- Manufacturing2
- Medical Devices1
What Employers Look For
The qualifications that appear most often in remote technical sales support engineer jobs.
- Bachelor's degree in engineering, computer science, or a related technical field
- Hands-on experience configuring and demonstrating technical products to prospective customers
- Proficiency with CRM software and ability to document presales activity and pipeline status
- Strong written and verbal communication skills for translating complex specs to non-technical buyers
- Ability to travel to customer sites for on-site demos, installations, or proof-of-concept engagements
- Familiarity with scripting, APIs, or integration workflows relevant to the company's product category
Tips for Your Remote Technical Sales Support Engineer Job Search
Apply early to remote roles that fit
Migrate Mate lists remote technical sales support engineer openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sifting through non-remote listings mixed in.
Show async communication skills upfront
Remote technical sales support engineers handle escalations, demos, and customer questions almost entirely in writing. Include writing samples, documentation you've produced, or examples of technical explanations you've delivered via email or chat in your application materials.
Get certified on the platforms your targets use
Remote employers screen for platform-specific knowledge faster than on-site teams do. Certifications in Salesforce, Zendesk, HubSpot, or the technical stack your target sector runs on signal you can contribute without an onboarding runway.
Prepare for remote-format technical interviews
Remote technical sales support interviews often involve live troubleshooting scenarios over video, shared screens, or collaborative docs. Practice walking through a product issue in real time, narrating your diagnostic steps clearly while another person watches, to simulate the actual format.
Remote Technical Sales Support Engineer Jobs: Frequently Asked Questions
How do I get a remote technical sales support engineer job?
Remote technical sales support engineer roles go to candidates who can demonstrate strong async communication, self-direction, and the ability to troubleshoot independently without in-person backup. Remote-first software vendors, cloud infrastructure companies, and B2B hardware firms hire for this role regularly. You'll stand out by showing hands-on familiarity with CRM tools, ticketing systems, and the technical products in your target sector alongside clear written communication samples.
Which companies hire remote technical sales support engineers?
Remote technical sales support engineer roles are posted by Twilio, Thermo Fisher Scientific, and Grainger and others right now, based on current remote listings on Migrate Mate as of November 2026. Hiring tends to concentrate at remote-first software companies, distributed B2B technology vendors, and enterprise hardware firms that run global sales teams.
Can you get a remote technical sales support engineer job with no experience?
Yes, but remote entry roles are harder to land because you're expected to work independently from day one without on-site mentorship. Cloud software startups and smaller B2B tech vendors are more likely to consider entry-level remote candidates. Demonstrating hands-on product knowledge through personal projects, relevant certifications, or technical documentation samples can substitute for direct work experience and open the door.
Do you need a degree for remote technical sales support engineer jobs?
Not always. Remote employers in this role weigh demonstrated technical ability, product knowledge, and communication skills heavily alongside or instead of a formal degree. Certifications in relevant platforms, a portfolio of solved technical problems, or prior experience supporting customers in a technical context can carry significant weight, particularly at software-focused and cloud-native companies.
Which industries hire the most remote technical sales support engineers?
Remote technical sales support engineer roles concentrate in Technology & Software, Consulting & Professional Services, and Science & Research, based on current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed sales and support teams to serve customers across multiple time zones without requiring engineers to be on-site.
See All 159+ Remote Technical Sales Support Engineer Jobs
Find roles that match your experience and apply in just a few clicks.
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