Technical Sales Support Engineer Jobs
Technical Sales Support Engineer jobs are open across industrial automation, enterprise software, telecommunications, and medical devices, from entry-level to senior and principal, with specializations in pre-sales engineering, solutions consulting, and field applications. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 1,441+ Technical Sales Support Engineer jobs
Job Summary
We are looking for a motivated individual to oversee the front line of our Technical Support Services and eventually grow into the Technical Support Manager position. This person will be responsible for efficient operational and technical experience for both new and existing customers. Our technologies are groundbreaking so the commitment to a high level of customer satisfaction is engrained in who we are.
Key Responsibilities:
- Address Level 1 and Level 2 technical support issues in a timely manner.
- Diagnose and resolve hardware, software and application items via telephone, email and Microsoft Teams.
- Owns both inbound and outbound customer facing communication that includes software updates, hardware upgrades, support inquiries and general questions after the point or purchase.
- Manages calibration and repairs program which includes RMA creation, fulfillment updates and relaying technical and repair information to operations.
- Captures necessary and crucial customer information in Salesforce and our internal ERP system.
- Executes the customer onboarding program that includes introduction of resources, training scheduling, initial training session and monitoring the 1st 30 days of ownership.
- Leads cross-functional efforts to develop and improve products, processes, training, documentation and internal communication standards.
Skills and Qualifications:
The ideal candidate has a technical and customer service background.
- Associates degree in technical discipline and four years of related experience preferred.
- Experience supporting laboratory testing equipment or similar hardware type devices preferred.
- Demonstrated ability to drive to root cause and countermeasure complex technical and operational problems.
- Strong computer skills and the ability to utilize Salesforce and ERP systems.
- This is an onsite position located in New London, New Hampshire.
About Orange Photonics
We are a New Hampshire technology company bringing cutting edge analytical technology to companies and governments within the rapidly evolving cannabis industry. We offer a robust benefits package which includes health coverage, dental coverage, paid time off and equity participation to eligible employees. If you work for Orange Photonics you will have the chance to have freedom and incentive to impact product offerings, customer satisfaction and company infrastructure development.
Pay: From $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Technical Sales Support Engineer Jobs by Experience Level
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Find JobsTechnical Sales Support Engineer Job Market
Who's Hiring
- Amazon Web Services24
- Fortinet23
- KLA10
- HP9
- Twilio9
Top Industries Hiring
- Technology & Software95
- Cybersecurity22
- Manufacturing19
- Electronics & Hardware17
- Consulting & Professional Services16
What Employers Look For
The qualifications that appear most often in technical sales support engineer jobs.
- Bachelor's degree in engineering, computer science, or a related technical field
- Hands-on experience configuring and demonstrating technical products to prospective customers
- Proficiency with CRM software and ability to document presales activity and pipeline status
- Strong written and verbal communication skills for translating complex specs to non-technical buyers
- Ability to travel to customer sites for on-site demos, installations, or proof-of-concept engagements
- Familiarity with scripting, APIs, or integration workflows relevant to the company's product category
Tips for Your Technical Sales Support Engineer Job Search
Quantify your technical win contributions
Hiring managers want proof you moved deals forward. Replace vague claims with specific outcomes: how often you translated product demos into closed opportunities, reduced escalations, or shortened the sales cycle by resolving blockers before contract sign.
List the platforms you demo daily
Recruiters scan for tool fluency fast. Name every product you configure, demonstrate, or troubleshoot in your resume's skills section, including CRM integrations, remote desktop tools, and any industry-specific hardware or software your targets sell.
Apply early to roles that fit
Migrate Mate lists technical sales support engineer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by vertical, not just title
The same role title means different things in semiconductors versus SaaS. Filter your search by industry keyword alongside the job title so you find openings where your domain knowledge, terminology, and customer base are a direct match.
Prep a live demo walkthrough for interviews
Many hiring panels ask you to present a product or walk through a troubleshooting scenario on the spot. Practice a concise five-minute demo of your current product, anticipate integration questions, and have a clear handoff to a hypothetical account executive ready.
Negotiate on scope before accepting an offer
Clarify territory size, travel expectations, and presales-to-post-sales ratio before you sign. These factors vary widely across companies and directly affect workload and career progression, so get specifics in writing during the offer stage, not after your start date.
Technical Sales Support Engineer Jobs: Frequently Asked Questions
Which companies are hiring the most technical sales support engineers?
Amazon Web Services, Fortinet, and KLA are hiring the most technical sales support engineers right now, with openings concentrated in Texas, California, and New York, based on current listings on Migrate Mate as of November 2026. Activity shifts frequently, so checking current listings gives you the most accurate picture.
How many technical sales support engineer jobs are remote?
About 52% of technical sales support engineer openings are fully remote or hybrid as of November 2026, though the share varies by industry segment. Software and SaaS-focused roles tend to be the most remote-friendly, while positions tied to physical hardware, lab equipment, or on-site installation typically require travel or a local presence.
How do you become a technical sales support engineer?
Most people enter the role by combining a technical foundation with customer-facing experience. Start with a degree or strong self-taught background in engineering, software, or a relevant applied science. Build product knowledge through support, field service, or solutions roles, then move into presales by volunteering to run demos or assist account teams. Certifications in your product category strengthen your candidacy.
Can you get a technical sales support engineer job with little experience?
Yes, entry-level openings exist, particularly at companies that prioritize technical aptitude and coachability over sales history. A strong internship in a technical support or applications engineering role, combined with a demo you can walk through confidently, often carries more weight than years of experience. Targeting smaller vendors or channel partners can also lower the barrier to a first role.
What does the technical sales support engineer interview process look like?
Most processes run three to four stages: an initial screen with a recruiter, a technical depth conversation with an engineering or product lead, a mock demo or whiteboard exercise where you present a product or solve a customer scenario, and a final round with sales leadership or cross-functional stakeholders. Some companies add a written case study or a take-home technical brief before the final stage.
Where can I find and apply to technical sales support engineer jobs?
You can find and apply to technical sales support engineer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your technical background and target industry, then apply directly to each listing that fits your experience and location preferences.
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