Reservations Sales Agent Jobs
Reservations Sales Agent jobs are open across hospitality, travel, airlines, and vacation ownership, from entry-level to senior and team lead, with specializations in inbound sales, upselling, and group bookings. Find a role that fits below and apply directly.
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Showing 5 of 22+ Reservations Sales Agent jobs
Summary
Employment type: Full-time
Hyatt Regency Lost Pines is seeking a Reservations Sales Agent to serve as the first point of contact for our guests, providing expert guidance and personalized service via phone and email.
This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering excellence. You’ll be the voice of our resort, helping guests plan unforgettable stays while supporting our revenue goals through strategic sales techniques.
Key Responsibilities:
Accurately process room reservations, identify guest needs, and communicate special requests to relevant departments.
Apply revenue optimization strategies to support the Director of Revenue in maximizing resort profitability.
Generate and audit daily reservation reports to ensure accuracy and readiness.
Use proven sales techniques to deliver high-quality calls that enhance guest satisfaction and drive revenue.
Promote resort amenities and experiences to boost ancillary revenue and enrich the guest journey.
Meet and exceed monthly goals for average daily rate (ADR), conversion, and revenue.
Stay informed about all resort offerings, promotions, and policy updates.
Execute daily reservation tasks with precision and professionalism.
Resolve guest inquiries and challenges with patience, empathy, and a solution-focused approach.
Upsell accommodations and amenities by understanding guest preferences and offering tailored recommendations.
Complete lead forms for all new reservation calls in compliance with standards.
Make outbound calls and follow-ups to ensure seamless booking experiences.
Benefits | We care for people so they can be their best. Our colleagues enjoy:
Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
Healthcare FSA - saves you money for medical expenses
Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights – for you, your friends and your family!
Free Parking – convenient and cost-free parking for all our associates
Paid Time Off – Take the time you need to recharge and stay healthy
Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
Tuition Reimbursement: Further your education with our support.
Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Colleague Recognition Programs - Be celebrated for your hard work and dedication.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Must have strong working knowledge of Microsoft Office programs
Must have excellent listening and communication skills
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must be able to work well under pressure and multi-task
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to work independently and remain focused
Minimum 1 year of hotel experience required. Reservations, Front Office or Events experience preferred.
Previous experience with Hyatt reservations systems (Reserve, Opera) highly preferred
Must be able to type 45 wpm and have excellent communication skills
Summary
Employment type: Full-time
Hyatt Regency Lost Pines is seeking a Reservations Sales Agent to serve as the first point of contact for our guests, providing expert guidance and personalized service via phone and email.
This role is ideal for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering excellence. You’ll be the voice of our resort, helping guests plan unforgettable stays while supporting our revenue goals through strategic sales techniques.
Key Responsibilities:
Accurately process room reservations, identify guest needs, and communicate special requests to relevant departments.
Apply revenue optimization strategies to support the Director of Revenue in maximizing resort profitability.
Generate and audit daily reservation reports to ensure accuracy and readiness.
Use proven sales techniques to deliver high-quality calls that enhance guest satisfaction and drive revenue.
Promote resort amenities and experiences to boost ancillary revenue and enrich the guest journey.
Meet and exceed monthly goals for average daily rate (ADR), conversion, and revenue.
Stay informed about all resort offerings, promotions, and policy updates.
Execute daily reservation tasks with precision and professionalism.
Resolve guest inquiries and challenges with patience, empathy, and a solution-focused approach.
Upsell accommodations and amenities by understanding guest preferences and offering tailored recommendations.
Complete lead forms for all new reservation calls in compliance with standards.
Make outbound calls and follow-ups to ensure seamless booking experiences.
Benefits | We care for people so they can be their best. Our colleagues enjoy:
Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
Healthcare FSA - saves you money for medical expenses
Free Hyatt Room Nights - at Hyatt Hotels around the world for full-time & part-time colleagues
Discounted Room Nights – for you, your friends and your family!
Free Parking – convenient and cost-free parking for all our associates
Paid Time Off – Take the time you need to recharge and stay healthy
Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan
Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources
Employee meals – in our cafeteria for full-time, part-time and on-call colleagues
Tuition Reimbursement: Further your education with our support.
Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More!
Colleague Recognition Programs - Be celebrated for your hard work and dedication.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
Must have strong working knowledge of Microsoft Office programs
Must have excellent listening and communication skills
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must be able to work well under pressure and multi-task
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must be able to work independently and remain focused
Minimum 1 year of hotel experience required. Reservations, Front Office or Events experience preferred.
Previous experience with Hyatt reservations systems (Reserve, Opera) highly preferred
Must be able to type 45 wpm and have excellent communication skills
See All 22 Reservations Sales Agent Jobs
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Find Reservations Sales Agent JobsReservations Sales Agent Job Market
Who's Hiring
Top Industries Hiring
- Hospitality & Tourism
What Employers Look For
The qualifications that appear most often in reservations sales agent jobs.
- One or more years of inbound sales or reservations experience in a contact center environment
- Proficiency with a global distribution system such as Sabre, Amadeus, or Galileo
- Demonstrated ability to meet or exceed sales conversion and revenue targets
- Strong verbal communication skills with the ability to handle high call volume
- High school diploma or equivalent required, associate or bachelor's degree preferred
- Familiarity with property management systems or customer relationship management software
Tips for Your Reservations Sales Agent Job Search
Tailor your resume to reservation metrics
Highlight conversion rates, average booking value, and call volume you've handled rather than listing generic customer service duties. Hiring managers for reservations sales roles scan for numbers that prove you can close, not just assist.
Target listings that name your property type
Openings at hotel chains, cruise lines, and vacation clubs each require a different sales cadence. Filtering by property type or travel segment gets you into roles where your specific experience reads as an exact match, not a stretch.
Apply early to roles that fit
Migrate Mate lists reservations sales agent openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Show GDS proficiency on your resume
Many listings require hands-on experience with global distribution systems like Sabre, Amadeus, or Galileo. Name the specific system and the context you used it in, such as booking modifications or fare lookup, so your application clears automated screening.
Prepare for a live sales simulation
Expect interviewers to role-play an inbound call where you upsell a room category or vacation package. Practice pacing, objection handling, and asking for the booking out loud before your interview, not just in your head.
Negotiate your on-target earnings, not just base
Most reservations sales roles include commission or incentive pay on top of an hourly base. When an offer comes, ask how commission is calculated, what the typical attainment rate is, and when you become eligible, so you can compare total compensation accurately.
Reservations Sales Agent Jobs: Frequently Asked Questions
Which companies are hiring the most reservations sales agents?
The most active employers for reservations sales agents right now are Marriott International, Fairmont, and Black Desert Resort, and the most openings are in Florida, Utah, and Hawaii, based on current listings on Migrate Mate as of November 2026. Hospitality groups, cruise lines, and vacation ownership companies tend to post the highest volume of openings.
How many reservations sales agent jobs are remote?
About 20% of reservations sales agent openings are fully remote or hybrid as of November 2026, reflecting strong demand for home-based contact center talent. Inbound leisure travel and vacation ownership sales roles tend to be the most remote-friendly, while hotel front-desk-adjacent reservations roles more commonly require on-site work.
How do you become a reservations sales agent?
Start by building a foundation in customer-facing or phone-based sales, such as retail, hospitality, or contact center work. Learn at least one global distribution system, since many employers require Sabre or Amadeus proficiency at hire. Apply to entry-level reservations roles at hotel chains or travel companies, where on-the-job training covers property management systems and sales scripts specific to that employer.
Can you get hired as a reservations sales agent with little experience?
Yes, many employers hire candidates with little direct reservations experience if you can demonstrate strong phone communication skills and a sales mindset from any previous role. Retail, front desk, or call center work all translate well. Completing a free online course in a global distribution system like Sabre or Amadeus before applying signals initiative and closes the most common skills gap recruiters flag.
What does the reservations sales agent interview process look like?
Most interviews include an initial phone screen focused on your sales background and comfort with high call volume, followed by a video or in-person interview. Expect a live role-play where you handle a simulated inbound booking call and are asked to upsell an upgrade or add-on. Some employers also test familiarity with their reservation system or run a brief typing and accuracy assessment before extending an offer.
Where can I find and apply to reservations sales agent jobs?
You can find and apply to reservations sales agent jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover roles in hotels, airlines, cruise lines, vacation ownership, and travel agencies at every experience level. Find roles that fit your background and apply directly to each listing.
See All 22 Reservations Sales Agent Jobs
Find roles that match your experience and apply in just a few clicks.
Find Reservations Sales Agent Jobs