Resident Services Manager Jobs
Resident Services Manager jobs are open across multifamily housing, senior living, and student housing, at every level from assistant to regional director, with specializations in lease-up communities, affordable housing compliance, and luxury property services. Find a role that fits below and apply directly.
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What does a Resident Services Coordinator (LPN/LVN) at Sagora do?
- Assist with recruitment, hiring, training, supervision, and evaluation of all caregivers to assure quality services
- Plan and delegate work assignments, ensuring effective scheduling
- Assist the Resident Services Director in providing case management services to residents
- Facilitate and encourage family involvement with residents
- Assist in coordination of resident move-in and move-out to ensure a smooth transition for resident and family
- Investigate incidents, identify safety hazards, and implement corrective actions in a timely manner
- Monitor resident service plans
- Coordinate wellness activities
- Ensure regulatory compliance and participate in management and agency surveys
- Other duties as assigned
What do you need to be a Resident Services Coordinator?
- Must be a graduate of an accredited school of nursing LPN or LVN
- 1 or more years of management experience in an Assisted Living or Memory Care community in a similar role
- Must be able to communicate effectively with residents, families, physicians, and associates
- Strong written communication and computer skills
- Availability to work outside of normal operating hours including evenings and weekends is required
Are you a dependable and caring LPN/LVN who has a passion for senior adults? Do you desire to have a career where you can utilize your leadership skills and know that you are making a difference? If so, we have a position for you! Sagora Senior Living is in search for a hard-working and compassionate Resident Services Coordinator to join our team! The Resident Services Coordinator (LPN) assists the Resident Services Director by coordinating staffing needs, scheduling staff, developing care plans, working with physicians and discharge planners, and communicating with family members all while providing the highest-quality care to our seniors.
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you!
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!
Benefits:
- Company-paid telemedicine service for benefit-eligible team members
- On-Demand Pay – request a pay advance!
- Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
- Health/ Dental/ Vision/ Disability/ Life Insurance
- Flex Spending Account
- Dependent Care Flex Plan
- Health Savings Account
- 401(k) Retirement Savings Plan with company matching!
- Paid time off and Holiday pay
- Team Member Assistance Program – counseling services at the other end of the phone!
- Discounted Meal Tickets
- Referral Bonus Program – earn money for referring your friends!
- Tuition Assistance (for programs directly related to team member's position)
- Lasting relationships with our residents who have so much wisdom to share!
Position Details:
Community Name: Landon Ridge Sugar Land Assisted Living and Memory Care
Address: 770 Brooks St
Phone number: +18325001827
Status: Full-time
Shift(s):
Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services.
Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Resident Services Manager Jobs by Experience Level
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Find JobsResident Services Manager Job Market
Who's Hiring
- Sagora Senior Living17

- Life Skills Training and Educational Programs - LifeSTEPS5

- Arden Courts4

- Sares-Regis2

- Baptist Village2

What Employers Look For
The qualifications that appear most often in resident services manager jobs.
- Two or more years of experience in residential property management or multifamily operations
- Proficiency with property management software such as Yardi, RealPage, or similar platforms
- Strong knowledge of Fair Housing laws and landlord-tenant regulations
- Demonstrated ability to manage resident relations, lease renewals, and move-in and move-out processes
- CAM, NALP, or equivalent apartment industry certification preferred or required
- High school diploma required, with a bachelor's degree in business, real estate, or a related field preferred
Tips for Your Resident Services Manager Job Search
Tailor your resume to the property type
Multifamily, senior living, and student housing employers each look for different things. Highlight the specific resident population you've served, the community size you managed, and any lease-up or compliance experience relevant to that property category.
Apply early to roles that fit
Migrate Mate lists resident services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Quantify retention and satisfaction outcomes
Hiring managers in this role care deeply about renewal rates and resident satisfaction scores. Replace vague claims with concrete outcomes: the renewal rate you achieved, the number of residents you served, or survey improvements you drove during your tenure.
Get your CAM or NALP credential before applying
Many multifamily employers list a Certified Apartment Manager or National Apartment Leasing Professional credential as a preference. Earning one before you apply signals operational readiness and often moves your application past an initial screening round.
Prepare a move-in and move-out scenario answer
Interviewers frequently ask how you handle high-volume move-in weekends or difficult move-out disputes. Prepare a specific example that covers coordination, resident communication, and how you resolved a conflict or operational bottleneck under pressure.
Negotiate schedule flexibility separately from base pay
On-call requirements and weekend rotations are negotiable at many communities, especially larger ones with multiple managers. Ask about the rotation schedule in your final interview and address it as a separate item from compensation so neither conversation derails the other.
Resident Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most resident services managers?
The companies hiring the most resident services managers right now include Sagora Senior Living, Life Skills Training and Educational Programs - LifeSTEPS, and Arden Courts, with the largest share of openings in California, Texas, and Oregon, based on current listings on Migrate Mate as of November 2026. Large multifamily REITs and senior living operators consistently account for the highest volume of postings nationwide.
How many resident services manager jobs are remote?
About 45% of resident services manager openings are fully remote or hybrid as of November 2026, reflecting that most roles require on-site presence at a residential community. Administrative, compliance-focused, or regional oversight positions are the sub-areas most likely to offer partial remote flexibility.
How do you become a resident services manager?
Start in a leasing consultant or assistant manager role at a multifamily or senior living community to build hands-on experience with resident relations and lease administration. Earn an industry credential such as CAM or NALP to strengthen your candidacy. Demonstrate measurable results in retention or satisfaction, then apply to full manager roles at communities matching your experience level and property type.
Can I get a resident services manager job with little experience?
Yes, some communities hire candidates with limited direct management experience if you can show strong customer service skills, familiarity with property management software, and an understanding of Fair Housing basics. Entry points include assistant manager or leasing roles that come with a clear promotion path. Earning a NALP credential and volunteering for additional responsibilities early accelerates that progression meaningfully.
What does the resident services manager interview process look like?
Most employers start with a phone screen focused on your experience with lease renewals, resident conflict resolution, and software platforms. An in-person or video interview typically follows, often including a scenario question about handling a difficult resident situation or a high-volume move-in period. Some operators add a property tour or a brief skills assessment covering Fair Housing rules before extending an offer.
Where can I find and apply to resident services manager jobs?
You can find and apply to resident services manager jobs on Migrate Mate, which lists current openings from across the United States in one place. Find roles that match your experience, property type preference, and location, then apply directly to each listing that fits.
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