Sales Operations Lead Jobs in Baltimore, MD
Sales Operations Lead jobs in Baltimore are concentrated in the Inner Harbor, Harbor East, and the Maryland Life Sciences corridor in Rockville-adjacent Baltimore County, with strong demand across financial services, healthcare technology, and defense contracting. Employers actively hiring include Johns Hopkins Health System, T. Rowe Price, and ST Engineering. Find a role that fits below and apply directly.
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Values & Innovation
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate,
Purpose of Role
We are seeking a Lead Analyst, ADP Workforce Management & Benefits to lead the design, optimization, and delivery of payroll, absence management via workforce manager and benefits solutions across the enterprise. This role will function as a strategic partner to HR, Payroll, Benefits, IT, and external vendors to ensure seamless execution of timekeeping, scheduling, absence management, global payroll integration, and benefits configuration.
The ideal candidate combines deep expertise in ADP, Workforce Manager (including Celegro) and Benefits Configuration, with strong business analysis, systems integration, and global process knowledge.
At Under Armour, we are focused on enabling performance through technology, data, and seamless employee experiences. The Lead Analyst will play a critical role in advancing our HR technology landscape by optimizing ADP payroll, ADP Globalview (including Celegro), and Benefits solutions, which integrate with SAP SuccessFactors as our system of record.
This role will drive operational excellence across global workforce management, payroll integration, and absence management, ensuring accuracy, compliance, and scalability across regions.
Your Impact
Systems Ownership & Strategy
- Serve as the functional lead for Payroll, Absence Mgmt. SME for ADP and ADP Workforce Manager- Globalview (including Celegro) and Benefits, ensuring alignment with SuccessFactors Employee Central.
- Drive strategic roadmap, prioritization, and delivery of system enhancements aligned with business goals.
- Ensure alignment across HRIS, payroll, and workforce systems in a complex ecosystem.
- Partner with HR, IT, Payroll, and COEs to deliver integrated, scalable, and compliant solutions.
- Lead governance, prioritization, and continuous improvement initiatives.
Workforce Manager & Celegro Optimization
- Own configuration and optimization of timekeeping, scheduling, and absence management, leveraging advanced Celegro capabilities.
- Ensure consistency and accuracy of workforce data between ADP and SuccessFactors.
- Apply deep knowledge of global absence policies, accrual frameworks, and regional compliance requirements.
Global Payroll Integration
- Partner with payroll teams locally and globally to ensure seamless flow of workforce data into payroll processes.
- Support multi-country payroll requirements, including alignment of time, absence, and pay rules.
- Troubleshoot data discrepancies across systems to ensure end-to-end data integrity.
Benefits Administration Excellence
- Partner with the benefits and payroll teams to ensure accurate deductions and plan configurations.
- Deliver successful testing, readiness, and issue resolution across platforms.
Integration & Data Management
- Partner with IT to ensure seamless integrations between SuccessFactors, ADP, Payroll, and external vendors.
- Maintain high data quality standards and ensure consistent system alignment.
- Support IT on creating and testing file feeds, APIs, and middleware processes.
Delivery, Testing & Continuous Improvement
- Lead requirements definition, solution design, and test execution across releases.
- Identify opportunities to automate, standardize, and enhance HR processes.
- Champion a data-driven approach to improving workforce and benefits operations.
Reporting & Insights
- Configure dashboards and reporting for workforce, payroll, absence management within ADP.
- Provide actionable recommendations to stakeholders and leadership.
Qualifications
- 7+ years of experience in HR systems, workforce management, and/or benefits.
- Strong hands-on experience with ADP Globalview including Celegro.
- Proven experience supporting global payroll environments and integrations.
- Deep expertise in global absence management policies and processes.
- Hands-on experience with SAP SuccessFactors (Employee Central) in an integrated landscape.
- Strong analytical, communication, and stakeholder management skills.
- Ability to operate across global, complex HR technology ecosystems.
- Strong ownership mindset with a focus on delivering measurable outcomes. Expertise in cross-system integration and data flows (SuccessFactors ADP
- Payroll)
- Passion for driving automation and improving employee experience.
Workplace Location
- Location: This individual must reside within commuting distance from our Baltimore (HQ) office.
- Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week.
Relocation
- No relocation provided
Base Compensation
$110,000.00-$150,000.00 USD
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.
Benefits & Perks
- Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
- Under Armour Merchandise Discounts
- Competitive 401(k) plan matching
- Maternity and Parental Leave for eligible and FMLA-eligible teammates
- Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
Our Commitment to Equal Opportunity
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.
Requisition ID: 166397 Location: Baltimore, MD, US, 21230 #job-location.job-location-inline { display: inline; } Business Unit: Corporate Region: North America Employee Class: Full Time Employment Type: Salaried .buttontexta56414dc15c10ca5 a{ border: 1px solid transparent; } .buttontexta56414dc15c10ca5 a:focus{ border: 1px dashed #dc0019 !important; outline: none !important; }
See All 65 Sales Operations Lead Jobs in Baltimore
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Find Sales Operations Lead JobsSales Operations Lead Job Market in Baltimore
Who's Hiring
- Johns Hopkins Health System6

- T. Rowe Price5

- ST Engineering5

- CareFirst BlueCross BlueShield4

- Ascension3

Top Industries Hiring
- Healthcare & Medical Services10
- Consulting & Professional Services6
- Investment & Asset Management4
- Technology & Software3
- Energy1
Sales Operations Lead Jobs in Baltimore: Frequently Asked Questions
How do I get a sales operations lead job in Baltimore?
Focus your search on Baltimore's financial services firms clustered around Inner Harbor, the health technology companies based in the Baltimore-Washington corridor, and the defense and government contractors concentrated in Baltimore County. Candidates who stand out locally tend to combine CRM administration experience with familiarity with complex B2B or government sales cycles. Proficiency in Salesforce and a background in revenue forecasting or pipeline analytics gives you a concrete edge with the employer types that dominate this market.
Which companies hire sales operations leads in Baltimore?
Companies currently hiring sales operations leads in Baltimore include Johns Hopkins Health System, T. Rowe Price, and ST Engineering, per current listings on Migrate Mate as of July 2026. Baltimore's hiring market for this role skews toward mid-size financial services firms, regional healthcare technology companies, and defense contractors with established government sales divisions.
Are there remote sales operations lead jobs in Baltimore?
Yes, with some variation: sales operations lead work is largely analytical and systems-based, making it more remote-compatible than field sales roles, though stakeholder coordination often requires periodic in-office presence. About 67% of sales operations lead openings tied to Baltimore are remote or hybrid as of July 2026, reflecting broader employer flexibility in this market. Reporting, CRM administration, and forecasting work are the functions most commonly performed remotely among Baltimore-area employers.
How can I get a sales operations lead job in Baltimore with little or no experience?
The most realistic entry path in Baltimore is moving laterally from a sales coordinator or CRM administrator role inside one of the city's financial services or healthcare technology firms, where internal promotions into operations leads are common. Baltimore-area companies in the government contracting space frequently hire sales support analysts who build toward lead roles over one to two years. Earning a Salesforce administrator certification and gaining exposure to revenue operations tools sharpens your candidacy significantly with local employers who rely heavily on those systems.
Which industries hire the most sales operations leads in Baltimore?
The sectors hiring the most sales operations leads in Baltimore are Healthcare & Medical Services, Consulting & Professional Services, and Investment & Asset Management, based on current listings on Migrate Mate as of July 2026. Baltimore's concentration of regional hospital networks, insurance and financial services headquarters, and defense and cybersecurity contractors creates consistent, recurring demand for sales operations professionals who can manage complex pipelines and government procurement cycles.
Related Jobs in Maryland
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