Service Analyst Jobs
Service analyst jobs are open across financial services, healthcare, insurance, and IT operations, from entry-level and junior roles to senior and lead positions, with specializations in ITSM, business analysis, and customer service operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 373+ Service Analyst jobs
Your Toolbox
- Demonstrated understanding of advanced technology standards.
- Ability to perform and supervise complex installations and configurations.
- Proficient in troubleshooting a range of IT issues.
- Excellent communication, mentorship, and problem-solving skills.
- Ability to manage change effectively and understand its impact on business functions.
- High school diploma required or GED is required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
- Minimum 5+ years of relevant experience.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth. Lennar Associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, included:
Benefits to make your heart smile!
- Comprehensive medical, dental, and vision benefits.
- Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Commuter Savings Accounts.
- Vacation – up to 3 weeks of vacation per year upon hire.
- Holidays, sick leave, & personal days.
- Everyone’s Included Day – We offer one paid day each year to celebrate, engage, in and/or observe a cause that is meaningful to you.
- 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
- Paid maternity & bonding leave.
- New hire referral bonus program.
- Associate Assistance Plan.
- Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance.
- Associate Discount Program through Perks at Work.
- Associate Home Purchase Program.
- If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is primarily an active position which requires the incumbent to have the ability to operate a motor vehicle, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Local commute within a 2-hour radius of the division office and occasional travel (up to 25%) to remote offices within the United States. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Your Toolbox
- Demonstrated understanding of advanced technology standards.
- Ability to perform and supervise complex installations and configurations.
- Proficient in troubleshooting a range of IT issues.
- Excellent communication, mentorship, and problem-solving skills.
- Ability to manage change effectively and understand its impact on business functions.
- High school diploma required or GED is required; Bachelor’s degree and relevant IT certifications (CompTIA A+ or equivalent) preferred.
- Minimum 5+ years of relevant experience.
Life at Lennar
At Lennar, Everything’s Included in our homes, and Everyone’s Included on our team. Our Everyone’s Included vision is to unleash the power of diversity within our workforce to drive innovation and sustainable growth. Lennar Associates will be eligible for many benefits in accordance with Lennar’s policies and applicable plan terms, included:
Benefits to make your heart smile!
- Comprehensive medical, dental, and vision benefits.
- Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts and Commuter Savings Accounts.
- Vacation – up to 3 weeks of vacation per year upon hire.
- Holidays, sick leave, & personal days.
- Everyone’s Included Day – We offer one paid day each year to celebrate, engage, in and/or observe a cause that is meaningful to you.
- 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
- Paid maternity & bonding leave.
- New hire referral bonus program.
- Associate Assistance Plan.
- Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance.
- Associate Discount Program through Perks at Work.
- Associate Home Purchase Program.
- If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is primarily an active position which requires the incumbent to have the ability to operate a motor vehicle, climb stairs, climb ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Local commute within a 2-hour radius of the division office and occasional travel (up to 25%) to remote offices within the United States. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Service Analyst Jobs by Experience Level
See All 373+ Service Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find Service Analyst JobsService Analyst Job Market
Who's Hiring
- Abacus.Ai14
- EY12
- shine systems10
- Abacus9
- Deloitte6
Top Industries Hiring
- Technology & Software31
- Healthcare & Medical Services3
- Retail2
- Accounting & Auditing2
- Construction & Real Estate2
What Employers Look For
The qualifications that appear most often in service analyst jobs.
- Experience with ITSM platforms such as ServiceNow, Jira, or Remedy
- Bachelor's degree in business, information systems, or a related field
- ITIL Foundation certification or working knowledge of ITIL processes
- Strong written and verbal communication skills for stakeholder reporting
- Proficiency in data analysis tools such as Excel, SQL, or Power BI
- Experience documenting service processes, incident reports, or SOPs
Tips for Your Service Analyst Job Search
Tailor your resume to ITSM frameworks
Many service analyst postings list ITIL, ServiceNow, or Jira as hard requirements. If you've worked within these frameworks, name the specific modules or processes you owned, not just the platform itself.
Quantify your ticket resolution impact
Hiring managers for service analyst roles respond to concrete throughput data. Cite how many incidents you resolved per period, your average resolution time, or how you improved a process measurably rather than describing duties in general terms.
Apply early to roles that fit
Migrate Mate lists service analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by the service domain
Service analyst roles in IT operations, customer service, and financial services each require different technical depth. When targeting openings, match your background to the domain the posting centers on rather than applying broadly to every listing you see.
Prepare a scenario answer on escalation handling
Interviewers almost always ask how you manage escalated incidents or difficult service requests. Prepare a specific example with the problem, the action you took, and the outcome, structured clearly enough to deliver in under two minutes.
Negotiate by citing your resolution metrics
When discussing compensation, anchor your ask to the measurable service outcomes from your resume rather than market averages alone. Concrete data on throughput, customer satisfaction scores, or process improvements gives the conversation a firmer foundation.
Service Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most service analysts?
The companies hiring the most service analysts right now include Abacus.Ai, EY, and shine systems, with the largest share of openings in Texas, Florida, and California, based on current listings on Migrate Mate as of November 2026. Financial services firms, managed IT service providers, and large healthcare systems consistently account for a significant share of demand.
How many service analyst jobs are remote?
About 53% of service analyst openings are fully remote or hybrid as of November 2026, reflecting broad adoption of distributed service desk and operations models. Roles focused on ITSM, tier-two support, and business analysis tend to have the highest remote availability, while on-site requirements are more common for roles supporting physical infrastructure or regulated environments.
How do you become a service analyst?
Start by earning a bachelor's degree in business, information systems, or a related field, then gain hands-on experience in a helpdesk, support, or operations role where you work with ticketing systems and service workflows. Earning an ITIL Foundation certification signals familiarity with industry-standard service management practices. From there, build toward senior roles by developing reporting skills, taking ownership of process improvements, and deepening expertise in a specific service domain such as IT operations or customer service.
Can I get a service analyst job with little or no experience?
Yes, entry-level service analyst roles exist and often consider candidates with an associate or bachelor's degree, relevant coursework, or transferable skills from customer service or administrative work. Demonstrating familiarity with ticketing platforms through personal projects, internships, or certifications like ITIL Foundation helps close the experience gap. Focus your applications on junior or associate-level postings, and emphasize communication skills, attention to detail, and any exposure to structured workflows in your resume and interviews.
What does the service analyst interview process look like?
Most service analyst interviews involve an initial screening call with a recruiter followed by one or two rounds with the hiring manager or team. Expect a mix of behavioral questions about how you've handled escalations or difficult service requests and technical questions about your familiarity with ITSM tools, ticketing workflows, and reporting. Some employers add a short written exercise or case scenario where you document an incident or draft a process improvement recommendation.
Where can I find and apply to service analyst jobs?
You can find and apply to service analyst jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
See All 373+ Service Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
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