Service Project Manager Jobs
Service Project Manager jobs are open across manufacturing, utilities, construction, and technology services, from entry-level coordinator roles to senior and director positions, with specializations in field service operations, warranty and repair programs, and customer-facing delivery management. Find a role that fits below and apply directly.
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About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The D & C (Design and Construction) Project Manager 2 is responsible for proper direction of the entire management team process, from job set up to final completion, achieving quality outcomes safely, on time and within budget. This role demonstrates broad project management skills, including but not limited to coordination of project elements, delegation of activities in the management of stakeholders, scope management, time management, cost management, and quality assurance.
Essential Functions of the Role
- Maintains effective strategic relationships with system, facility and project stakeholders and coordinates all related consultants.
- Manages project scope, budget, schedule, and project contract compliance; and ensures that projects are successfully completed on schedule and within the approved budget and quality parameters. Utilizes appropriate project management software throughout.
- Guides and manages the Project Team of internal and external partners to yield productive actions through conflict management and use of good written and verbal communication to ensure a successful project completion through facility move in.
- Develops and manages project documentation, record keeping, financial and activity status reports that are accurate, up-to-date, clear and complete in support of the decision making, issue solving and informing processes of a project.
- Conducts pre-construction meetings, reviews bids, and recommends award of contract, then prepares or participates in the presentation of project reports and status to executive leadership; introducing new ideas as needed to improve processes along the way.
- Manages change order requests for merit and cost throughout project.
- Ensures safety risk assessment, environmental health, and infection control policies (HMC), as applicable, are adhered to by design professionals and construction contractors.
- Receives pay requests from professional consultants and contractors and approves for payment.
- Performs other position appropriate duties as required in a competent, professional and courteous manner.
Key Success Factors
- Excellent time management, organization, customer service and communication skills.
- AutoCAD, MS Office, MS Project.
- Able to manage all tasks of a Design and Construction project from start to finish.
- Healthcare project management experience preferred.
- Prepare contracts or negotiate revisions to contractual agreements with architects, consultants.
- Must be able to use reason and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Ability to build consensus and to direct teams to positive outcomes for the project.
- Prefer Architectural and Construction experience
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 4 years of experience
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Find Service Project Manager JobsService Project Manager Job Market
Who's Hiring
- Lockheed Martin34

- Clean Harbors19

- Amtrak8

- HII6

- EMCOR4

Top Industries Hiring
- Manufacturing
- Consulting & Professional Services
- Technology & Software
- Education
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in service project manager jobs.
- Three or more years of experience managing service delivery or field operations projects
- Proficiency with project management tools such as Salesforce Field Service, ServiceNow, or Microsoft Project
- PMP certification or equivalent project management credential preferred
- Demonstrated ability to manage customer escalations and maintain service level agreements
- Experience coordinating with field technicians, logistics teams, and third-party vendors
- Bachelor's degree in business, engineering, operations management, or a related field
Tips for Your Service Project Manager Job Search
Tailor your resume to service delivery metrics
Hiring managers want to see how you managed SLAs, reduced mean time to resolution, or improved first-time fix rates. Quantify outcomes from your field service or customer-facing projects, not just your responsibilities, so your resume reflects what service project managers actually own.
Highlight cross-functional coordination experience
Service project manager roles sit between field technicians, logistics, and customers. Call out specific examples where you coordinated across those groups, resolved scheduling conflicts, or kept a repair or installation project on track when a vendor or part caused delays.
Apply early to roles that fit
Migrate Mate lists service project manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by industry vertical strategically
Service project management looks different in HVAC, medical devices, enterprise IT, and telecom. When you search, filter by the vertical where your experience lives. Interviewers will probe whether you understand their service model, escalation path, and customer expectations.
Prepare for scenario-based interview questions
Expect questions like how you handled a missed service window or a customer escalation mid-project. Prepare two or three real examples where things went wrong and you recovered, because service PM interviews focus heavily on exception handling and stakeholder communication under pressure.
Negotiate scope clarity before accepting an offer
Service project manager roles vary widely in whether you own the P&L, manage subcontractors directly, or coordinate only. During the offer stage, ask specific questions about budget authority, escalation rights, and team structure so you know exactly what you're stepping into.
Service Project Manager Jobs: Frequently Asked Questions
Which companies are hiring the most service project managers?
The companies hiring the most service project managers right now include Lockheed Martin, Clean Harbors, and Amtrak, with the largest share of openings in California, Texas, and Florida, based on current listings on Migrate Mate as of November 2026. Demand is strongest in industries with large field service operations, including utilities, telecommunications, and medical device maintenance.
How many service project manager jobs are remote?
About 32% of service project manager openings are fully remote or hybrid as of November 2026, though the share varies significantly by industry. Roles focused on software implementation, enterprise IT service delivery, and program reporting tend to offer the most remote flexibility, while positions tied to field operations, installations, or on-site customer management are more likely to require in-person presence.
How do you become a service project manager?
Start by building experience in a service operations, field coordination, or customer success role where you own project timelines and vendor relationships. Earning a PMP or Agile certification strengthens your candidacy significantly. Move into a junior service PM or project coordinator title, then build a record of delivering service contracts, managing escalations, and hitting SLA targets before pursuing senior roles.
Can I get a service project manager job with little experience?
Yes, especially if your background includes customer-facing coordination, field dispatch, or operations support in a service-heavy industry. Employers in utilities, IT services, and equipment maintenance often promote internally from technician or coordinator roles. Certifications like CAPM or ITIL Foundation help compensate for a shorter work history and signal you understand structured service delivery frameworks.
What does the service project manager interview process look like?
Most processes include an initial screening call, a hiring manager interview focused on your service delivery experience, and a panel or final round with operations, sales, or customer success stakeholders. Expect scenario questions about handling missed SLAs, coordinating across departments under time pressure, and managing difficult customer escalations. Some employers include a brief written exercise or case review in later rounds.
Where can I find and apply to service project manager jobs?
You can find and apply to service project manager jobs on Migrate Mate, which lists current openings from companies across the United States. Search the listings to find roles that match your experience level, industry background, and location preference, then apply directly to each one that fits.
See All 330+ Service Project Manager Jobs
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