Service Team Lead Jobs in Colorado Springs, CO
Service Team Lead jobs in Colorado Springs are concentrated in the Powers corridor, downtown near Tejon Street, and the Briargate business district, with strong demand from defense contractors, healthcare networks, and retail and hospitality operators. Employers actively hiring include State Farm, Boeing, and Vasa Fitness. See the openings below and apply to the ones that match your experience.
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Summary:
Yorktown Systems Group, Inc. (YSG) is seeking a highly qualified Instructional Systems Design (ISD) Team Lead to provide comprehensive Warfighter Training Support Services at the United States Air Force Academy (USAFA). The purpose of this position is to support the planning, development, execution, management, and evaluation of military training for approximately 4,200 cadets annually during both the academic year and summer training programs. This position will assist the USAFA in delivering a coherent, progressive, and operationally relevant 47-month cumulative military training continuum aligned with Department of the Air Force (DAF) readiness objectives, Joint Force expectations, and USAFA cadet development outcomes.
Specific duties may include, but are not limited to:
- Serves as the lead and primary ISD representative, providing management and oversight of the ISD Team, as well as being the point of contact for all ISD activities/efforts.
- Converts Government outcomes into executable courseware, unit plans, training products, scenarios, and remediation pathways.
- Conducts analytical review of existing and available Program of Instruction (POI), courseware, lesson materials, exercise scenarios, training schedules, TLOs, ELOs, primary tasks and objectives, evaluation criteria, recurring training events, historical planning products, and after-action inputs.
- Connect objectives and courseware to resource requirements.
- Working with USAFA and other team members to ensure courseware, planning assumptions, support resources, and evaluation requirements remain synchronized.
- Assess training objectives, event scope, scenario requirements, desired warfighter behaviors and execution assumptions to determine required facilities, training areas, ranges, equipment, TADSS, instructor staffing, support staffing, transportation, sustainment, and safety resources.
- Develop and maintain resource profiles for recurring, modified, and emerging scenarios.
- Support objective-to-resource alignment and ensures training design remains executable within identified constraints.
- Provide design, assessment, data, and digital workflow support that may be delivered through local presence, remote support, travel-supported engagement, or corporate reach-back based on mission need, talent availability, security/access requirements, and Government-approved coordination.
- Embed assessment instruments within Instructional Unit Plans.
- Use assessment data and other inputs to inform courseware updates, scenario refinements, remediation pathways, instructor preparation, dashboard reporting, and annual program recommendations.
Required Qualifications:
- Must possess 8+ years experience as an ISD lead and/or curriculum manager.
- Bachelor’s degree or equivalent in Education, Training, Instructional Technologies, or a related field.
- Requires the ability to lead courseware review, POI/lesson plan/scenario development, objective-to-resource alignment, facilitator guides, rubrics integration, and annual curriculum improvement.
- Demonstrated experience developing and overseeing curriculum, lesson plans, Programs of Instruction (POIs), and assessment frameworks.
- Demonstrated experience supporting program evaluation, After Action Reviews (AARs), and data-driven improvement initiatives.
- Experience using the ADDIE methodology for instructional design.
- An Instructional Systems Design (ISD) certificate is desired.
Clearance: Must be able to obtain a SECRET security clearance.
Location: Colorado Springs, CO
Travel: Some travel will be required
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Find Service Team Lead JobsService Team Lead Job Market in Colorado Springs
Who's Hiring
- State Farm47

- Boeing2

- Vasa Fitness2

- Planet Fitness2

- CommonSpirit Health2

Top Industries Hiring
- Insurance23
- Healthcare & Medical Services3
- Distribution & Wholesale1
- Consulting & Professional Services1
Service Team Lead Jobs in Colorado Springs: Frequently Asked Questions
How do I get a service team lead job in Colorado Springs?
The strongest hiring comes from Colorado Springs' defense and government contracting community around Peterson and Schriever Space Force Base, the healthcare sector anchored by UCHealth and CommonSpirit, and the city's growing retail and hospitality corridor along Powers Boulevard. Candidates who stand out typically bring direct supervisory experience, a record of hitting team performance metrics, and familiarity with the fast-paced environments common to these local employer types.
Which companies hire service team leads in Colorado Springs?
Employers hiring service team leads in Colorado Springs right now include State Farm, Boeing, and Vasa Fitness, based on current listings on Migrate Mate as of July 2026. Colorado Springs draws a mix of large defense contractors, regional healthcare systems, and national retail and service chains with significant local footprints.
Are there remote service team lead jobs in Colorado Springs?
Yes, though most service team lead roles involve direct oversight of on-site staff, which limits full remote options. About 0% of service team lead openings tied to Colorado Springs are remote or hybrid as of July 2026, with hybrid arrangements most common in tech-adjacent or administrative service operations. Fully remote openings tend to be concentrated in roles focused on scheduling, reporting, or customer support coordination rather than hands-on team supervision.
How can I get a service team lead job in Colorado Springs with little or no experience?
The most realistic entry path in Colorado Springs is moving up from a senior individual contributor role within the same organization, particularly inside the city's large retail chains along Powers Boulevard or the healthcare systems that frequently promote from within. Entry-level supervisory titles like shift supervisor or team captain at local hospitality and service employers give hands-on leadership experience that translates directly. Completing a workforce development program through Pikes Peak State College can also strengthen your candidacy with local employers who value structured training.
Which industries hire the most service team leads in Colorado Springs?
Most service team lead openings in Colorado Springs sit in Insurance, Healthcare & Medical Services, and Distribution & Wholesale, per current listings on Migrate Mate as of July 2026. The city's large defense and aerospace workforce, combined with its expanding healthcare infrastructure and one of the state's busiest retail corridors, consistently drives demand for experienced team leads across those sectors.
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