Servicenow Administrator Jobs in Texas
Servicenow Administrator jobs in Texas are among the most active in the country, concentrated in enterprise IT, healthcare systems, financial services, and state government agencies, with openings at every level from entry-level technicians through senior platform architects. Dallas, Houston, and Austin anchor the bulk of hiring, where large employers like AT&T, Dell Technologies, and USAA maintain significant IT operations and rely on ServiceNow to manage their enterprise workflows. The most in-demand specialties in Texas listings are ITSM configuration, ITOM implementation, and custom application development on the ServiceNow platform. Find a role that fits below and apply directly.
Find Servicenow Administrator JobsOverview
Showing 5 of 12+ Servicenow Administrator jobs
INTRODUCTION
We are seeking a Systems Administrator with strong ServiceNow and IT Service Management (ITSM) experience to support the rollout and ongoing administration of a new ServiceNow platform replacing/augmenting an existing Remedy environment. This role is heavily focused on ITSM processes supporting telecom network operations.
ROLE AND RESPONSIBILITIES
Key Responsibilities:
- Support administration and configuration of the ServiceNow platform.
- Manage ITSM processes including Incident, Problem, Change, and Service Request Management.
- Support ticketing workflows in a high-volume operational or call center environment.
- Work closely with network operations, engineering, and support teams to resolve issues.
- Assist with platform rollout, enhancements, and process improvements.
- Maintain dashboards, reporting, and SLA tracking within ServiceNow.
- Support cross-functional teams in troubleshooting and service restoration activities.
- Ensure adherence to ITIL-based ITSM best practices.
BASIC QUALIFICATIONS
Required Qualifications:
- 3+ years of experience working with ServiceNow in an ITSM environment.
- Strong understanding of ITSM processes (Incident, Problem, Change, Request Management).
- Experience supporting ticketing systems in operational or call center environments.
- Strong communication skills and ability to work cross-functionally.
- Experience working in telecom or large-scale network operations environments preferred.
- Active hands-on experience with ServiceNow (current usage required).
PREFERRED QUALIFICATIONS
Preferred Qualifications:
- Telecom industry experience (wireless or wireline strongly preferred).
- Experience supporting NOC or network operations teams.
- Familiarity with 4G/5G network environments.
INTRODUCTION
We are seeking a Systems Administrator with strong ServiceNow and IT Service Management (ITSM) experience to support the rollout and ongoing administration of a new ServiceNow platform replacing/augmenting an existing Remedy environment. This role is heavily focused on ITSM processes supporting telecom network operations.
ROLE AND RESPONSIBILITIES
Key Responsibilities:
- Support administration and configuration of the ServiceNow platform.
- Manage ITSM processes including Incident, Problem, Change, and Service Request Management.
- Support ticketing workflows in a high-volume operational or call center environment.
- Work closely with network operations, engineering, and support teams to resolve issues.
- Assist with platform rollout, enhancements, and process improvements.
- Maintain dashboards, reporting, and SLA tracking within ServiceNow.
- Support cross-functional teams in troubleshooting and service restoration activities.
- Ensure adherence to ITIL-based ITSM best practices.
BASIC QUALIFICATIONS
Required Qualifications:
- 3+ years of experience working with ServiceNow in an ITSM environment.
- Strong understanding of ITSM processes (Incident, Problem, Change, Request Management).
- Experience supporting ticketing systems in operational or call center environments.
- Strong communication skills and ability to work cross-functionally.
- Experience working in telecom or large-scale network operations environments preferred.
- Active hands-on experience with ServiceNow (current usage required).
PREFERRED QUALIFICATIONS
Preferred Qualifications:
- Telecom industry experience (wireless or wireline strongly preferred).
- Experience supporting NOC or network operations teams.
- Familiarity with 4G/5G network environments.
See All 12 Servicenow Administrator Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Servicenow Administrator JobsServicenow Administrator Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Servicenow Administrator Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Amazon4
- Tata Consultancy Services (TCS)2
- Academy Sports + Outdoors1
- Centraprise1
- DPR Construction1
Top Industries Hiring
- Technology & Software6
- E-Commerce & Online Marketplaces1
- Manufacturing1
What Texas Employers Look For
The qualifications that appear most often in servicenow administrator jobs across Texas.
- Certified System Administrator (CSA) credential from ServiceNow required or strongly preferred
- Three or more years of hands-on ServiceNow platform configuration and administration experience
- Proficiency in ITSM modules including Incident, Change, Problem, and Service Catalog management
- Experience with JavaScript, REST APIs, and ServiceNow scripting for workflow automation
- Familiarity with ITIL frameworks and enterprise IT service management best practices
- Strong communication skills for coordinating with cross-functional teams and business stakeholders
Servicenow Administrator Jobs in Texas: Frequently Asked Questions
How do you become a servicenow administrator in Texas?
The most direct path is earning the ServiceNow Certified System Administrator credential, which requires completing ServiceNow's official training and passing the CSA exam. Texas has no state-issued license for this role, so the CSA is the industry standard hiring managers look for. Most Texas employers also expect a bachelor's degree in computer science, information systems, or a related field, though candidates with an associate degree plus hands-on lab or project experience are competitive at entry level.
How much do servicenow administrators make in Texas?
Servicenow administrators in Texas earn a median of about $101,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $63,650 for the lowest 10% to over $155,430 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire servicenow administrators in Texas?
Employers hiring servicenow administrators in Texas right now include Amazon, Tata Consultancy Services (TCS), and Academy Sports + Outdoors, based on current listings on Migrate Mate as of June 2026. Texas's concentration of large corporate headquarters, defense contractors, and major health systems makes it one of the more consistent states for ongoing ServiceNow hiring outside of seasonal spikes.
Which Texas cities have the most servicenow administrator jobs?
Austin, Dallas, and Houston have the most servicenow administrator openings in Texas. Dallas leads because of its dense cluster of Fortune 500 headquarters and financial services firms that run enterprise-scale ServiceNow environments, while Houston's energy and healthcare sectors drive steady demand, and Austin's growing tech industry adds another concentrated pocket of platform-focused hiring.
Are there remote servicenow administrator jobs in Texas?
Yes, and more than most IT fields, because servicenow administration is fundamentally a platform and configuration role that does not require physical presence. About 8% of servicenow administrator openings tied to Texas are remote or hybrid as of June 2026, reflecting how widely distributed enterprise teams have become. Configuration, scripting, and ITSM workflow work are the tasks most consistently offered remotely, while on-site requirements typically apply only during initial deployment projects.
How can I get hired as a servicenow administrator in Texas with little or no experience?
The most realistic entry path is completing ServiceNow's free Now Learning training catalog and earning the Certified System Administrator credential before applying. In Texas, large health systems like HCA Houston Healthcare and state agencies such as the Texas Department of Information Resources occasionally post junior administrator or IT analyst roles that treat the CSA as a qualifying substitute for years of experience. Lateral moves from IT help desk, systems analyst, or junior developer positions are common stepping stones, and building a portfolio of personal or lab-environment ServiceNow instances strengthens any application.
Where can I find and apply to servicenow administrator jobs in Texas?
You can find and apply to servicenow administrator jobs in Texas on Migrate Mate, which lists current Texas openings from employers actively hiring for the role. Find the roles that fit your experience and location preferences and apply directly to the ones that match.
See All 12 Servicenow Administrator Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find Servicenow Administrator Jobs