Senior Level Small Business Relationship Manager Jobs
Senior level small business relationship manager jobs center on owning client portfolios, guiding junior relationship managers, and driving the small business lending or deposit strategies that move a branch or region forward. Openings are concentrated in Healthcare & Medical Services, Consumer Goods, and Banking & Financial Services, with a mix of on-site and hybrid schedules, and employers like PetVet Care Centers, Global Payments, and Biogen hiring at this level now.
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Job Description
Note: A Successful Candidate will reside in Pittsburgh, PA area.
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Sales Executive Senior - Merchant Mid Market to join our ever-evolving Merchant Services team and help shape the future of global commerce.
What you’ll own
- Drives new business growth and boosts profitability in existing accounts by spotting high-impact opportunities through market and client insight.
- Serve as the strategic sales lead, consulting with owners and C-suite executives.
- Builds and energizes a strong referral network with Commercial Bank partners while executing a proactive outreach strategy to consistently generate sales momentum.
- Build and manage pipeline through Commercial Bank referrals and self-generated COI leads.
- Partner with partner sales teams to expand existing customer relationships.
- Delivers persuasive, value-driven presentations that clearly demonstrate how the organization’s solutions meet client needs.
- Travel within a designated geographical territory to prospect, build relationships, and sign up new local businesses.
What you’ll bring
- Bachelor's degree, or equivalent work experience.
- 6+ years of Merchant Sales Experience required.
- Deep knowledge of the payments industry, Interchange, and gateway connectivity.
- Background in SAAS, Banking, Payables and Receivables a plus.
- Proficient in Salesforce as a CRM is a bonus.
- 6+ years of sales experience, with an emphasis on solution selling into Commercial, Mid-Market and or Enterprise space.
- Track record of proven success exceeding sales targets with a data-driven, results-focused mindset.
- Excellent partner relationship building, prospecting, and territory development skills.
- Manage client relationships in partnership with internal teams to ensure customer success and satisfaction across your portfolio.
- Quickly grasp technology fundamentals and apply them to real-world business needs.
- Open to feedback and committed to personal accountability and growth.
- Creatively resolve client issues with practical problem-solving and sound decision-making.
- Effectively manage multiple projects and deadlines.
- Communicate clearly and professionally, both verbally and in writing.
- Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.
- Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact. Empowered – You use our initiative, taking calculated and thoughtful risks to progress.
- Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
LI-SM4
EEOC Statement
Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
- Consumer Goods
- Banking & Financial Services
- Education
- Insurance
Senior Level Small Business Relationship Manager Jobs: Frequently Asked Questions
How do I get a senior level small business relationship manager job?
Employers at this level want candidates who can demonstrate full ownership of a small business book, not just execution of tasks assigned by others. Highlight portfolio growth you personally drove, credit decisions you led, and any mentoring or team coordination you've taken on. Certifications in commercial lending or small business finance, and fluency with CRM and credit analysis tools, strengthen your candidacy considerably.
Which companies hire senior level small business relationship managers?
Companies hiring senior level small business relationship managers right now include PetVet Care Centers, Global Payments, and Biogen, based on current listings on Migrate Mate as of November 2026. Hiring at this level is led by regional and national banks, credit unions, and financial institutions with dedicated small business divisions that require experienced professionals to manage and grow complex client relationships.
Are there remote senior level small business relationship manager jobs?
Yes, though most senior roles in this field involve meaningful client-facing responsibilities that keep them on-site or hybrid. About 0% of senior level small business relationship manager openings are remote or hybrid as of November 2026, with fully remote positions more common at institutions that serve clients digitally or across wide geographic territories rather than through branch networks.
What makes a small business relationship manager role senior level?
Senior roles carry responsibility for a larger or more complex book of business, involve independent credit and product decisions, and require the professional to set strategy rather than follow a playbook. Mentoring associate or mid-level relationship managers is typically expected, as is leading cross-functional collaboration with credit, treasury, and product teams to deliver comprehensive solutions to small business clients.
Which industries hire the most senior level small business relationship managers?
Senior Level small business relationship manager roles concentrate in Healthcare & Medical Services, Consumer Goods, and Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they serve the highest volumes of small business clients and need experienced professionals who can independently manage credit risk, deepen relationships, and grow revenue within established portfolios.