Social Media Coordinator Jobs in Austin, TX
Social Media Coordinator jobs in Austin concentrate in the Domain, Downtown, and East Austin across tech, entertainment, and consumer brands, with steady demand from startups to established regional players. Employers hiring right now include Jabil, Zello, and Bag Envy. See the openings below and apply to the ones that match your experience.
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Showing 5 of 175+ Social Media Coordinator jobs
Job Number26141566
Job CategoryReservations
Location1705 Centre Creek Drive, AUSTIN TX 78754, United States
ScheduleFull Time
Located Remotely?Y
Position Type Non-Management
Expiration Date: 11/06/2026
JOB SUMMARY
JOB SUMMARY
The Social Media Care Specialist is responsible for reactive and proactive customer care by resolving questions or inquiries that come through Marriott’s social channels.
The Social Media Care Specialist is savvy in the latest social media engagement trends and takes a proactive approach to build trust, loyalty, and advocacy by engaging guests where they are, shaping meaningful conversations, and protecting Marriott’s reputation in real time. They will positively represent Marriott online — while partnering closely with the relevant Customer Engagement Centers (CECs) and Corporate stakeholders, to strengthen social media presence.
CANDIDATE PROFILE
Education and Experience
Required
- High school diploma/G.E.D. equivalent, secondary education, certificate, or local equivalent.
- At least one-year of related work experience, preferably in a customer service or service recovery environment. No supervisory experience is required
Preferred
- Customer Service Experience
- Familiarity with social media platforms and community management tools
- Experience with social listening or sentiment analysis
CORE WORK ACTIVITIES
- Review, research, and respond to customer inquiries, concerns, and feedback through approved social media channels.
- Manage and document customer cases from initial social media contact through resolution. This may require utilizing a variety of communication channels, including but not limited to: social media, email, telephone, etc.
- Create and publish approved engagement content and participate in online conversations to support brand community initiatives.
- Participate in social listening, customer feedback reviews, and process improvement activities.
- Analyze customer feedback and communicate recurring issues, trends, and observations to leadership.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Number26141566
Job CategoryReservations
Location1705 Centre Creek Drive, AUSTIN TX 78754, United States
ScheduleFull Time
Located Remotely?Y
Position Type Non-Management
Expiration Date: 11/06/2026
JOB SUMMARY
JOB SUMMARY
The Social Media Care Specialist is responsible for reactive and proactive customer care by resolving questions or inquiries that come through Marriott’s social channels.
The Social Media Care Specialist is savvy in the latest social media engagement trends and takes a proactive approach to build trust, loyalty, and advocacy by engaging guests where they are, shaping meaningful conversations, and protecting Marriott’s reputation in real time. They will positively represent Marriott online — while partnering closely with the relevant Customer Engagement Centers (CECs) and Corporate stakeholders, to strengthen social media presence.
CANDIDATE PROFILE
Education and Experience
Required
- High school diploma/G.E.D. equivalent, secondary education, certificate, or local equivalent.
- At least one-year of related work experience, preferably in a customer service or service recovery environment. No supervisory experience is required
Preferred
- Customer Service Experience
- Familiarity with social media platforms and community management tools
- Experience with social listening or sentiment analysis
CORE WORK ACTIVITIES
- Review, research, and respond to customer inquiries, concerns, and feedback through approved social media channels.
- Manage and document customer cases from initial social media contact through resolution. This may require utilizing a variety of communication channels, including but not limited to: social media, email, telephone, etc.
- Create and publish approved engagement content and participate in online conversations to support brand community initiatives.
- Participate in social listening, customer feedback reviews, and process improvement activities.
- Analyze customer feedback and communicate recurring issues, trends, and observations to leadership.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Find Social Media Coordinator JobsSocial Media Coordinator Job Market in Austin
Who's Hiring
Top Industries Hiring
- Retail
Social Media Coordinator Jobs in Austin: Frequently Asked Questions
How do I get a social media coordinator job in Austin?
Focus your search on Austin's tech corridor around the Domain and Downtown, where software companies, fintech startups, and consumer brands hire social media coordinators most actively. East Austin's agency and creative scene is another strong pocket. Candidates who show platform-specific results, content calendars tied to real campaigns, and familiarity with Austin's local audience stand out in a market that values both analytics and brand voice.
Which companies hire social media coordinators in Austin?
Employers hiring social media coordinators in Austin right now include Jabil, Zello, and Bag Envy, based on current listings on Migrate Mate as of November 2026. Austin's mix of enterprise tech firms, fast-growing startups, hospitality groups, and regional retailers means openings come from a wide range of employer types and team sizes.
Are there remote social media coordinator jobs in Austin?
Yes, though availability depends on the role. About 50% of social media coordinator openings tied to Austin are remote or hybrid as of November 2026, with content strategy and copywriting-heavy roles more likely to be fully remote than positions requiring on-site shoots, event coverage, or in-person brand activations common in Austin's live-events and hospitality sectors.
How can I get a social media coordinator job in Austin with little or no experience?
The most realistic entry path in Austin is through an internship or coordinator-assistant role at one of the city's many marketing agencies concentrated in East Austin or near UT Austin's campus, where turnover creates regular openings. Local nonprofits, food and beverage brands, and music-industry companies frequently hire entry-level candidates willing to manage community engagement. Building a small portfolio managing accounts for local businesses or campus organizations demonstrates initiative Austin employers respond to.
Which industries hire the most social media coordinators in Austin?
The sectors hiring the most social media coordinators in Austin are Retail, based on current listings on Migrate Mate as of November 2026. Austin's identity as a tech hub, live-events capital, and growing consumer market means these sectors consistently need coordinators who can connect brand messaging with an engaged local and national audience.
See All 175+ Social Media Coordinator Jobs in Austin
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