Social Media Specialist Jobs in Denver, CO

Department Information

Description of Job

About the Position
The Colorado Department of Transportation (CDOT) is hiring a Social Media & Graphic Design Specialist (Marketing and Communications Specialist III) to manage and execute CDOT’s social media strategy and content. Contributes to the development, production and distribution of assigned projects to ensure high-quality materials and products for CDOT.

Your duties and responsibilities will include, but are not limited to, the following:

• Lead strategy, content creation and community engagement across CDOT's social platforms.
• Develop, plan, execute and manage content on and strategy for CDOT’s social media channels.
• Write copy, create videos and collaborate with team members to support them in gathering and producing video and digital content.
• Discuss content organization, messaging, graphics, and promotion of pages with various subject matter experts.
• Coordinate with content contributors to ensure alignment with CDOT’s Social Media Strategy.
• Analyze performance metrics to increase channel visibility, drive audience interaction, and produce quarterly reports and monthly analytics.
• Conduct a quarterly assessment of strengths, weaknesses, opportunities and risks to CDOT.
• Design, develop and produce assigned graphic design and creative materials such as reports, brochures, banners, presentations, logos, digital and online graphics, and other products.
• Assist with multimedia and video production projects, as needed, by helping gather b-roll, photos and/or onsite production set-up.
• Obtain and develop specifications, gather bids from vendors, and track multiple assigned projects in various stages of production.
• Communicate with vendors to ensure projects are ready for printing by reviewing proofs, following up on any questions or needs, as well as coordinating final billing with the client and vendor.
• Work with the Creative Services team to ensure designed, created and published content is compliant with State accessibility standards and graphic design industry best practices.
• Research and stay abreast of new industry trends in social media and graphic design for both print and digital deliverables.
• Implement and train team on approved new products, processes or technology as needed.
• Other job duties as assigned.

Work Environment

• Your schedule will primarily be 8:00 am – 5:00 pm work hours, Monday-Friday, with the opportunity for a flexible work schedule.
• You will likely work a hybrid schedule with a combination of in-office and remote work.
• Approximately 50% spent in the field, 50% spent in the office
• Travel required during work hours throughout Metro Denver/Front Range
• Occasional overnight travel 1-3 times a year throughout Colorado
• Occasional attendance at night/public meetings and weekend events
• Required to operate CDOT vehicles to visit project locations and gather video and photography content.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:

• At least six (6) years of experience with a primary focus on communications, graphic design, journalism, marketing, and/or video design/production. This experience must include at least two (2) years of communications experience involving professional/business social media management.

OR

Education and Experience:

• A combination of relevant education and experience equal to at least six (6) years.
  • Education from an accredited college or university with coursework in communications, graphic design, journalism, marketing, and/or video design/production or another field of study related to the duties of this position will be considered.
  • At least two (2) years of communications experience involving professional/business social media management.

Examples of Professional/Business Social Media Management: Developing, planning, executing and managing content and/or strategy for a professional/business' social media channels. Writing compelling copy, creating videos, collaborating with design or video team members and supporting them in gathering and producing video and digital content.

Please Note: The required experience must be substantiated within the work experience section of your application. “See Resume” statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered in the review of your application. In addition, part-time work will be prorated.

College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or an official foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school, completed credit hours, and (if applicable) that a degree was conferred. Transcripts from colleges or universities outside of the United States must have been assessed for U.S. equivalency by a NACES educational credential evaluation service. The credential evaluation report must be an official report. Failure to provide a transcript or official foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.

Conditions of Employment:

• Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information is included in the supplemental information section.
• A current valid driver’s license is required for all Colorado Department of Transportation (CDOT) positions which require operating a state or personal motor vehicle to perform one or more essential functions of the position.

Preferred Qualifications
The exceptional applicant will be an experienced social media and graphic design specialist and will possess the proven ability or accomplishment in the following:

• Demonstrated success with the duties listed in the Description of the Job section.
• Years of State service experience related to the duties of this position.
• Highest work/personal ethics and integrity.
• Excellent interpersonal, customer service and relationship-building skills.
• Ability to work under tight deadlines and be adaptable to changing assignments.
• Ability to take initiative to solve problems in an innovative manner.
• Ability to effectively work with a variety of stakeholders at all levels within an organization.
• Strong time and project management skills, including prioritization and multi-tasking ability.
• Excellent reasoning, investigative, analytical, and problem-solving ability.
• Excellent facilitation, presentation, and communication skills, both written and oral.
• Strong attention to technical detail and accuracy.
• Passion for safety.
• Comprehensive experience in Adobe Creative Suite, Canva, Sprout Social, X, TikTok, Meta Business Suite, LinkedIn, YouTube, MS Office, Google Suite, SAP, and the ability to quickly learn other software systems.

Supplemental Information

Applicant Checklist

Complete Applications must include the following documents:

Please note that you may redact information on your attachments that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution.

Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

Notifications
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.

The Hiring Process

Transfer, Non-Disciplinary Demotion or Reinstatement
If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.

Employment Screening
If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Accurate.”

Accurate, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Accurate including its privacy policy, may be found online at www.accurate.com. Accurate is located at 200 Spectrum Center Drive Suite 1100, Irvine, CA 92618.

The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes social security number trace, criminal records check, public court records checks, educational records, and driving records checks. CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.

Appeal Rights
If you receive notice that you have been removed from consideration during the selection or comparative analysis process for this position, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: dpa_state.personnelboard@state.co.us. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

ADAAA Accommodations
CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Amanda Parkhurst-Strout at Amanda.Parkhurst-Strout@state.co.us or call 303-757-9685.

Former State Employees
Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.

APS (SAP #50005032/PCR #68187)