Software Support Specialist Jobs in Vermont
Software Support Specialist jobs in Vermont concentrate in healthcare technology, financial services, and higher education, with the strongest demand in Burlington, Montpelier, and Rutland. Employers with lasting Vermont footprints in this space include UVM Medical Center, Global Foundries, and National Life Group, all of which regularly maintain software support teams. The most in-demand specialties are EHR platform support, enterprise SaaS troubleshooting, and IT helpdesk triage for mid-market organizations. See the openings below and apply to the ones that match your experience.
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Showing 5 of 31+ Software Support Specialist jobs
Position Details
Advertising/Posting Title LCOM IT Support Technician
Posting Summary
Provide a broad range of technical support for COM Users, to include faculty, staff, and students. Support areas include Active Directory Accounts, desktop operating system and software, network access, internally developed application use, desktop and laptop hardware, mobile devices, public computers, video conferencing, and Audio/Visual technology. Provide services for the service center, which delivers just-in-time support for walk in and phone in users, and the technical support office. Address complex issues requiring follow up calls, research and outside team support from the Tech support offices. Prioritize identifying and troubleshooting system or network issues and efficiently communicating to the system administration and development teams. Assist in rolling out new technology initiatives and projects and supporting, and training end users in their use.
Minimum Qualifications
Bachelor’s degree in related field and two to three years’ experience in technology support required. Knowledge of the Windows platform, computer hardware and peripherals required. Proficient with MS Office and other office support applications required. Basic networking knowledge and understanding of a client/server network required.
Desirable Qualifications
Ability to troubleshoot and support Mac computers desirable.
Anticipated Pay Range
$27.00 - $30.00/hr
Other Information
Special Conditions
A probationary period may be required. This position is ineligible for telework due to the essential functions. Background Check required for this position.
FLSA
Non-Exempt
Union Position
Yes, UVMSU
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location
Burlington, Vermont, United States
Job Open Date
05/07/2026
Job Close Date (Jobs close at 11: 59 PM EST.)
Open Until Filled
Yes
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title Technology Support OC4 N
Posting Number S6086PO
Department COM Technology Services/55006
Position Number 00022138
Percent of Full-Time
1.0
Standard Hours at 1.0 FTE
37.5
Term (months per year)
12
Position Details
Advertising/Posting Title LCOM IT Support Technician
Posting Summary
Provide a broad range of technical support for COM Users, to include faculty, staff, and students. Support areas include Active Directory Accounts, desktop operating system and software, network access, internally developed application use, desktop and laptop hardware, mobile devices, public computers, video conferencing, and Audio/Visual technology. Provide services for the service center, which delivers just-in-time support for walk in and phone in users, and the technical support office. Address complex issues requiring follow up calls, research and outside team support from the Tech support offices. Prioritize identifying and troubleshooting system or network issues and efficiently communicating to the system administration and development teams. Assist in rolling out new technology initiatives and projects and supporting, and training end users in their use.
Minimum Qualifications
Bachelor’s degree in related field and two to three years’ experience in technology support required. Knowledge of the Windows platform, computer hardware and peripherals required. Proficient with MS Office and other office support applications required. Basic networking knowledge and understanding of a client/server network required.
Desirable Qualifications
Ability to troubleshoot and support Mac computers desirable.
Anticipated Pay Range
$27.00 - $30.00/hr
Other Information
Special Conditions
A probationary period may be required. This position is ineligible for telework due to the essential functions. Background Check required for this position.
FLSA
Non-Exempt
Union Position
Yes, UVMSU
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Location
Burlington, Vermont, United States
Job Open Date
05/07/2026
Job Close Date (Jobs close at 11: 59 PM EST.)
Open Until Filled
Yes
Our Common Ground Statement
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
Position Information
Position Title Technology Support OC4 N
Posting Number S6086PO
Department COM Technology Services/55006
Position Number 00022138
Percent of Full-Time
1.0
Standard Hours at 1.0 FTE
37.5
Term (months per year)
12
See All 31 Software Support Specialist Jobs in Vermont
Find roles in Vermont that match your experience and apply in just a few clicks.
Find JobsSoftware Support Specialist Jobs by City in Vermont
Where Vermont roles are concentrated, by current openings.
Software Support Specialist Job Market in Vermont
A snapshot from current Vermont openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Government & Public Sector
- Healthcare & Medical Services
- Education
- Technology & Software
What Vermont Employers Look For
The qualifications that appear most often in software support specialist jobs across Vermont.
- Associate or bachelor's degree in information technology, computer science, or a related field
- Demonstrated experience troubleshooting software applications in a professional support environment
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Jira
- Strong written and verbal communication skills for end-user and technical team interaction
- Familiarity with Windows and macOS environments and standard productivity software suites
- CompTIA A+ or ITIL Foundation certification preferred by many Vermont employers
Software Support Specialist Jobs in Vermont: Frequently Asked Questions
How do you become a software support specialist in Vermont?
There is no state-issued license required to work as a software support specialist in Vermont. Most employers look for an associate or bachelor's degree in information technology or a related field, combined with hands-on experience supporting software applications. Earning industry credentials like CompTIA A+ or ITIL Foundation strengthens a candidacy considerably, and Vermont's higher education institutions, including Champlain College and Vermont Technical College, offer relevant programs that align with what local employers are actively seeking.
Which companies hire software support specialists in Vermont?
Employers hiring software support specialists in Vermont right now include Shaw's, State of Vermont, and CVS Health, based on current listings on Migrate Mate as of July 2026. Vermont's healthcare, financial services, and technology sectors drive the steadiest volume of openings for this role statewide.
Which Vermont cities have the most software support specialist jobs?
Montpelier, Vermont, and Burlington have the most software support specialist openings in Vermont. Burlington dominates because it anchors Vermont's largest concentration of healthcare systems, financial firms, and technology companies, while Montpelier draws openings from state government and insurance employers, and Rutland reflects demand from regional healthcare and manufacturing operations that rely on dedicated software support staff.
Are there remote software support specialist jobs in Vermont?
Yes, and more than most fields. Software support is well suited to remote work because most troubleshooting, ticket resolution, and user communication happens entirely through digital tools. About 55% of software support specialist openings tied to Vermont are remote or hybrid as of July 2026, reflecting the desk-based nature of the role. Tier-one helpdesk and SaaS platform support positions account for the largest share of fully remote postings.
How can I get hired as a software support specialist in Vermont with little or no experience?
The most realistic entry path is a helpdesk or IT support technician role at one of Vermont's larger institutions, such as UVM Medical Center or Champlain College, which regularly bring on candidates at the associate level. Vermont Technical College and Champlain College both run programs with internship pipelines into local employers. Lateral moves from customer service, data entry, or network administration positions are common, and earning a CompTIA A+ certification before applying gives candidates a concrete credential that Vermont hiring managers treat as a substitute for direct experience.
Where can I find and apply to software support specialist jobs in Vermont?
You can find and apply to software support specialist jobs in Vermont on Migrate Mate, which lists current openings from Vermont employers. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit. No signup is needed to see the openings.
See All 31 Software Support Specialist Jobs in Vermont
Find roles in Vermont that match your experience and apply in just a few clicks.
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