Software Trainer Jobs
Software Trainer jobs are open across enterprise software, healthcare IT, financial services, and corporate learning, from entry-level to senior and lead roles, with specializations in ERP platforms, SaaS onboarding, and instructional design. See the openings below and apply to the ones that match your experience.
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The Opportunity:
We are seeking a highly skilled SaaS Software Trainer to support the successful adoption of ServiceNow ITSM and IT Service Catalog solutions. Working alongside the All Spark ServiceNow development team, this individual will create engaging training content, develop learning strategies, and provide both online and in-person instruction to ensure users are equipped to leverage new system capabilities.
Responsibilities:
The SAaaS Software Trainer will work primarily with the All Spark ServiceNow software development team to develop training plans, packages and perform on-line and face-to-face training in support of a ServiceNow ITSM and IT Service Catalog software build.
The successful candidate will have the following required skills:
- Knowledge of Agile Development Methodology
- Knowledge of IT Service Management capabilities and best practices
- Ability to work independently or with a team
- Ability to learn a software capability as Engineers are building it, in order to train the user base once released
- Excellent technical writing skills
- Excellent communication skills to clearly convey use of the software
- Excellent skills using Microsoft Office products – Word, PowerPoint, Excel
- Excellent written and verbal communication
- Excellent ability to present clearly to an audience in terms the user understands
- Experience writing detailed and simple user guides and manuals
- Experience demonstrating hardware and software to a diverse audience of technical and non-technical participants
- Experience demonstrating hardware and software frequently on short notice or with little prep time
- Experience demonstrating live in a hands-on or lecture presentation setting
- Experience training hardware and software in Windows environments
- Experience motivating uninterested training participants
Preferred Experience:
- Experience setting up test environments, executing test cases, and tracking defects
- Working experience with component, application, integration, and performance testing procedures and criteria
- Working experience in defining acceptance criteria and coordinating and executing acceptance testing
- Understanding of automated testing tools to include HP Quality Center, QuickTest Professional (QTP), LoadRunner, etc. as well as automation best practices strongly desired
- Working experience in requirements traceability
- Working experience with creating and executing test plans and procedures and documenting the expected and actual results
- Hands-on experience in developing testing artifacts (performance test scripts, scenarios, monitors)
- Ability to diagnose complicated performance issues based on analysis of performance tests execution results (Load, Stress, Scalability) and come up with recommendations for solutions
- Experience working with multiple teams and coordinating automation testing efforts for various integration projects
- Demonstrated initiative and ability to start, develop, and complete short- and long-term projects
- Demonstrates accuracy and thoroughness in the implementation of project specifications and design requirements
- Knowledge ServiceNow, as a user and/or tester.
Qualifications:
Required:
- An Active TS/SCI Clearance with Polygraph
- At least 3 years of experience working in in an enterprise IT or ITSM environment
- University Degree (BA/BS) or equivalent experience and minimum 5 years of related work experience
Desired:
- Demonstrated experience developing and delivering training materials, including self-help computer-based training (CBT) and video tutorials
- 2 years' experience in technical training of hardware and software
- 2 years' experience writing user guides and manual to technical and non-technical audience
- Experience demonstrating in a hands-on or lecture presentation setting
- Knowledge of Agile Development Methodology
- ITIL V4 Certified
- ServiceNow certifications
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range :
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$94,400 - $198,200
The Opportunity:
We are seeking a highly skilled SaaS Software Trainer to support the successful adoption of ServiceNow ITSM and IT Service Catalog solutions. Working alongside the All Spark ServiceNow development team, this individual will create engaging training content, develop learning strategies, and provide both online and in-person instruction to ensure users are equipped to leverage new system capabilities.
Responsibilities:
The SAaaS Software Trainer will work primarily with the All Spark ServiceNow software development team to develop training plans, packages and perform on-line and face-to-face training in support of a ServiceNow ITSM and IT Service Catalog software build.
The successful candidate will have the following required skills:
- Knowledge of Agile Development Methodology
- Knowledge of IT Service Management capabilities and best practices
- Ability to work independently or with a team
- Ability to learn a software capability as Engineers are building it, in order to train the user base once released
- Excellent technical writing skills
- Excellent communication skills to clearly convey use of the software
- Excellent skills using Microsoft Office products – Word, PowerPoint, Excel
- Excellent written and verbal communication
- Excellent ability to present clearly to an audience in terms the user understands
- Experience writing detailed and simple user guides and manuals
- Experience demonstrating hardware and software to a diverse audience of technical and non-technical participants
- Experience demonstrating hardware and software frequently on short notice or with little prep time
- Experience demonstrating live in a hands-on or lecture presentation setting
- Experience training hardware and software in Windows environments
- Experience motivating uninterested training participants
Preferred Experience:
- Experience setting up test environments, executing test cases, and tracking defects
- Working experience with component, application, integration, and performance testing procedures and criteria
- Working experience in defining acceptance criteria and coordinating and executing acceptance testing
- Understanding of automated testing tools to include HP Quality Center, QuickTest Professional (QTP), LoadRunner, etc. as well as automation best practices strongly desired
- Working experience in requirements traceability
- Working experience with creating and executing test plans and procedures and documenting the expected and actual results
- Hands-on experience in developing testing artifacts (performance test scripts, scenarios, monitors)
- Ability to diagnose complicated performance issues based on analysis of performance tests execution results (Load, Stress, Scalability) and come up with recommendations for solutions
- Experience working with multiple teams and coordinating automation testing efforts for various integration projects
- Demonstrated initiative and ability to start, develop, and complete short- and long-term projects
- Demonstrates accuracy and thoroughness in the implementation of project specifications and design requirements
- Knowledge ServiceNow, as a user and/or tester.
Qualifications:
Required:
- An Active TS/SCI Clearance with Polygraph
- At least 3 years of experience working in in an enterprise IT or ITSM environment
- University Degree (BA/BS) or equivalent experience and minimum 5 years of related work experience
Desired:
- Demonstrated experience developing and delivering training materials, including self-help computer-based training (CBT) and video tutorials
- 2 years' experience in technical training of hardware and software
- 2 years' experience writing user guides and manual to technical and non-technical audience
- Experience demonstrating in a hands-on or lecture presentation setting
- Knowledge of Agile Development Methodology
- ITIL V4 Certified
- ServiceNow certifications
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range :
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$94,400 - $198,200Software Trainer Jobs by Experience Level
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Who's Hiring
What Employers Look For
The qualifications that appear most often in software trainer jobs.
- Experience delivering end-user software training in a corporate or enterprise environment
- Proficiency with at least one major platform such as an ERP, CRM, or cloud productivity suite
- Ability to create training materials including job aids, quick reference guides, and e-learning modules
- Familiarity with learning management systems for hosting and tracking training completion
- Strong classroom facilitation and virtual presentation skills for both live and recorded sessions
- Bachelor's degree in a related field or a recognized instructional design or adult learning certification
Tips for Your Software Trainer Job Search
Tailor your resume to each platform
Software trainers are hired for specific tools, so name the platforms you've trained people on, whether that's ERP systems, CRM software, or cloud-based productivity suites. Generic resumes that omit platform names get screened out fast.
Show measurable training outcomes upfront
Hiring managers want proof your training works. Quantify results wherever you can: adoption rates, reduction in support tickets after a rollout, or completion rates for courses you built. Outcomes outperform a list of duties every time.
Apply early to roles that fit
Migrate Mate lists software trainer openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your tools
Filter job searches by the specific software you know best. A posting that names the same platform you've trained on is a stronger match than a general trainer role, and your application will reflect that specificity clearly.
Prep a live demo for your interview
Many software trainer interviews include a teach-back exercise where you explain a feature or walk through a workflow on the spot. Practice delivering a two to three minute walkthrough of a tool you know well, as if your audience has never used it.
Negotiate scope, not just salary
When evaluating offers, ask about content ownership, travel requirements, and whether you'll be building curriculum or only delivering it. These factors affect your day-to-day workload and long-term career development as much as the base pay.
Software Trainer Jobs: Frequently Asked Questions
Which companies are hiring the most software trainers?
Peraton, Meridial, and CACI International are hiring the most software trainers right now, with openings concentrated in Texas, New York, and Florida, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at organizations rolling out new platforms or scaling their workforce.
How many software trainer jobs are remote?
About 100% of software trainer openings are fully remote or hybrid as of November 2026, reflecting strong employer demand for trainers who can deliver virtual instruction effectively. Roles focused on e-learning content creation and virtual facilitation tend to have the highest share of remote work arrangements.
How do you become a software trainer?
Start by building deep proficiency in one or more software platforms through hands-on use and self-directed learning. Then develop your facilitation skills by leading workshops, lunch-and-learns, or onboarding sessions in your current role. Building a portfolio of training materials you've created, such as guides or recorded demos, strengthens your candidacy significantly. Certifications in instructional design or adult learning can help you stand out for roles that involve curriculum development.
Can you get hired as a software trainer with little experience?
Yes, employers will consider candidates with limited formal training experience if you can demonstrate strong platform knowledge and communication skills. Volunteering to train colleagues on a tool you know well, creating tutorial content, or completing a short instructional design course are concrete ways to build a portfolio before you have a dedicated training role on your resume. Entry-level postings often appear during major software rollouts, which is when companies need trainers quickly.
What does the software trainer interview process look like?
Most software trainer interviews include an initial screening call focused on your platform experience and training background, followed by a panel or hiring manager interview with behavioral questions about how you've handled resistant learners or tight rollout timelines. A teach-back exercise is common, where you demonstrate a feature or concept live as if training a real end user. Some employers also ask for a sample training plan or a portfolio of materials you've developed.
Where can I find and apply to software trainer jobs?
You can find and apply to software trainer jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your platform experience and seniority level, then apply directly to each listing that fits. Checking back regularly helps you catch new postings as companies launch software rollouts and onboarding programs.
See All 7 Software Trainer Jobs
Find roles that match your experience and apply in just a few clicks.
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