Solutions Consultant Jobs in Boston, MA
Solutions Consultant jobs in Boston are concentrated in the Seaport, Back Bay, and Cambridge, driven by the city's dense clusters of enterprise software, life sciences, and financial services firms. Companies hiring right now include Aon, PwC, and Appian. See the openings below and apply to the ones that match your experience.
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About Mirakl:
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
For more information, visit www.mirakl.com.
Mirakl in Numbers:
- ️ Founded in 2012 | Member of French Tech Next40
- 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo
Our Values:
Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.
Our 5 values guide how we collaborate:
- Work Hard Together: Teamwork and collaboration are the foundation of our success
- Get Things Done: We prioritize action and efficiency for impactful results
- Go Above & Beyond: We tackle challenges proactively and always aim for excellence
- Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- Satisfy & Empower Clients: We're committed to our clients' success
Your Impact
As a Solutions Consultant on the Mirakl Connect team, you will own the onboarding experience for customers adopting Catalog Transformer - guiding them from contract signature through launch and early value realization. As the primary post-sales partner, you'll ensure customers are successfully configured, trained, and positioned to achieve their marketplace growth goals.
Beyond implementation, you'll act as a trusted advisor, helping customers understand marketplace best practices, identify expansion opportunities, and maximize the value they receive from Mirakl Connect. While the role is primarily focused on post-sales onboarding, you'll also partner with Sales on strategic opportunities and collaborate with Marketplace Operators to support customer growth across the Connect ecosystem.
You'll play a key role in continuously improving our onboarding motion by refining processes, capturing customer feedback, and leveraging AI and automation to deliver a scalable, best-in-class customer experience.
What You'll Do at Mirakl
- Own the end-to-end onboarding experience for Catalog Transformer customers, from kickoff through successful launch and adoption.
- Serve as the primary post-sales contact, building trusted relationships and ensuring customers achieve value quickly.
- Lead onboarding sessions, implementation workshops, product demonstrations, and customer training.
- Proactively identify risks, remove blockers, and coordinate with cross-functional teams to keep implementations on track.
- Become a subject matter expert on Catalog Transformer, advising customers on best practices and successful implementation strategies.
- Partner with Customer Success, Product, Support, Sales, Partnerships, and Marketplace Operators to deliver a seamless customer experience.
- Work with Marketplace Operators to help customers identify and execute marketplace expansion opportunities.
- Support Sales on strategic or technically complex opportunities requiring product or onboarding expertise.
- Create and maintain onboarding playbooks, documentation, and customer enablement resources.
- Leverage AI and automation tools (e.g. Salesforce, Dust, Claude, Make) to improve onboarding quality, documentation, and operational efficiency.
- Capture customer feedback and continuously improve onboarding processes, reducing time-to-launch while increasing customer adoption.
Qualifications
- 3+ years of experience in Solutions Consulting, Customer Success, Implementation, Professional Services, or a similar customer-facing SaaS role.
- Experience leading customer onboarding or implementation projects from kickoff through successful launch.
- Strong project management, communication, and presentation skills.
- Ability to manage multiple customer engagements while building trusted customer relationships.
- Strong problem-solving skills and experience collaborating across cross-functional teams.
- Experience working with APIs and integrations.
- Experience leveraging AI tools to improve productivity or customer outcomes is a plus.
- Entrepreneurial mindset with a passion for delivering exceptional customer experiences in a fast-paced environment.
KPIs / Success Metrics
- Time-to-Launch
- Customer Adoption & Activation
- Customer Satisfaction (CSAT)
- Time-to-First Value
- Customer Expansion Influence
- Onboarding Quality & Process Improvement
#LI-Hybrid
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations.
As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.
See All 19 Solutions Consultant Jobs in Boston
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Find Solutions Consultant JobsSolutions Consultant Job Market in Boston
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Insurance
- Medical Devices
- Banking & Financial Services
Solutions Consultant Jobs in Boston: Frequently Asked Questions
How do I get a solutions consultant job in Boston?
Focus your search on Boston's Seaport and Back Bay corridors, where enterprise software, medtech, and financial technology employers hire solutions consultants most actively. Candidates who can demo complex platforms, translate technical requirements into business outcomes, and speak to life sciences or fintech use cases stand out here. Networking through local tech meetups and sector-specific events in the Seaport innovation district also gives a practical edge.
Which companies hire solutions consultants in Boston?
Boston solutions consultant roles are posted by Aon, PwC, and Appian and others right now, based on current listings on Migrate Mate as of September 2026. Boston's employer mix skews toward enterprise SaaS companies, medtech and diagnostics firms, and financial services platforms that require solutions consultants to support both sales cycles and post-sale implementation.
Are there remote solutions consultant jobs in Boston?
Yes, though remote availability depends heavily on the role, since solutions consultants who lead on-site product demos or client workshops are expected on location more often than those in analytical or post-sale support functions. About 71% of solutions consultant openings tied to Boston are remote or hybrid as of September 2026, with hybrid arrangements most common among Boston's enterprise software and financial technology employers.
How can I get a solutions consultant job in Boston with little or no experience?
The most realistic entry path in Boston is moving laterally from a technical support, sales development, or implementation role at one of the city's many SaaS or medtech companies. Boston employers in the Seaport and Kendall Square areas regularly hire associate or junior solutions consultants from these backgrounds. Building hands-on product knowledge and earning a platform certification from a Boston-area employer significantly shortens the path to a full solutions consultant title.
Which industries hire the most solutions consultants in Boston?
The sectors hiring the most solutions consultants in Boston are Technology & Software, Consulting & Professional Services, and Insurance, based on current listings on Migrate Mate as of September 2026. Boston's position as a national hub for life sciences, enterprise technology, and asset management creates consistent demand for solutions consultants who can bridge complex products and client-side decision makers across all three sectors.
Related Jobs in Massachusetts
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