State Operations Manager Jobs
State Operations Manager jobs are open across healthcare, logistics, government contracting, and financial services, at levels from operations supervisor to senior director, with specializations in multi-site oversight, compliance management, and regional process improvement. Scan the live roles below and apply to whichever ones fit.
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APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .
POSITION SPECIFICS
Penn State Lehigh Valley Library is seeking a Library Operations Supervisor to lead the daily operations of its library with an emphasis on circulation, collection maintenance, and customer service .
This position offers an excellent opportunity to provide front-facing customer service within a prestigious library system, while overseeing and supporting library staff and student assistants.
You will get to partner with many others at Penn State Lehigh Valley and across the Pennsylvania State University Libraries as you support our students, faculty, and campus – giving you the opportunity to learn from and/or offer guidance to fellow employees.
Responsibilities include but are not limited to:
- Facilitate and lead the daily operations of the library including coordination of circulation, reserves, interlibrary loan, acquisitions, catalog maintenance, and collection maintenance
- Supervise library staff (i.e., hire, schedule, train, and conduct performance management) including a few full-time and part-time staff and several student employees
- Provide outstanding customer service to students, faculty, and community users (e.g., answering questions; resolving concerns; instructing patrons in technology, systems, and equipment; and administering policies for library users)
- Develop and implement operational procedures
- Collaborate with the Head Librarian on planning, implementing, and evaluating unit priorities including analysis and improvement of library services and assisting with projects and initiatives that advance library priorities
- Monitor budgets including ordering and reconciling supplies purchases, forecasting and budget planning
- Maintain records , compile and analyze data, prepare reports, develop and maintain process documentation
- Represent the library and the campus by serving as the primary contact with selected Penn State units and through service on committees
- May engage in other initiatives and projects depending on the skills and interests of the successful candidate and the needs of the department
Joining a small yet impactful and supportive team, the Library Operations Supervisor will work independently and collaboratively to complete the above responsibilities.
Library staff are also cross trained to complete duties in multiple areas as needed.
To perform the essential functions of this position, the Library Operations Supervisor will regularly move around the library and physically manage collections and equipment (e.g., carrying, shifting, and shelving books; pushing book carts; handling laptops), with or without reasonable accommodation.
Work Location & Schedule:
The Penn State Lehigh Valley Library’s current hours of operation during the academic year are from 8 a.m. to 7 p.m. Eastern from Monday through Thursday and 8 a.m. to 4 p.m. Eastern on Friday.
The Library Operations Supervisor will be expected to regularly work shifts which provide consistent afternoon and evening coverage . Work schedules will be established in consultation with the Head Librarian and may vary to meet operational needs (e.g., during the summer and student breaks).
Infrequent weekend work may be required to support library events.
Important Note: This position requires regular on-site work.
Qualifications:
Required Qualifications:
- Committed to providing excellent customer service; demonstrated ability to be adaptable, flexible, and patient with customers and staff
- Excellent interpersonal skills; inclusive and respectful when working with others
- Effective verbal and written communication skills
- Ability to stay organized with a high attention to detail and accuracy while multi-tasking
- Experience providing leadership or guidance to others, demonstrated through formal supervisory responsibilities or by serving as an informal team lead or go‑to resource for questions and problem-solving
- Ability and willingness to learn job-related software Proficiency with Microsoft 365 tools or comparable software used for communication, documentation, and spreadsheet management
Preferred qualifications:
- Experience working in a library setting, utilizing library systems (strongly preferred)
- Experience working with circulating technologies Experience managing departmental budgets
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
If filled as Library Operations Supervisor - Senior Supervisor, this position requires:
Bachelor's Degree
6+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None

If filled as Library Operations Supervisor - Supervisor, this position requires:
Bachelor's Degree
3+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
NoneImportant Application Instructions :
Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.
Additional Information:
The Pennsylvania State University Libraries is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.
This position will report to the Head Librarian of the Penn State Lehigh Valley Library.
The Penn State Lehigh Valley Library provides the Penn State Lehigh Valley campus community with access to all resources and services offered by the Penn State University Libraries – one of the Top 10 research libraries in North America.
Penn State Lehigh Valley is located in Center Valley, Pennsylvania. The Allentown–Bethlehem–Easton metropolitan area, which includes the Lehigh Valley, is Pennsylvania's third-most populous metropolitan area after Philadelphia and Pittsburgh.
The Lehigh Valley is a historically rich and economically vibrant area.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $44,628.00 - $71,340.00.Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page .
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants .
POSITION SPECIFICS
Penn State Lehigh Valley Library is seeking a Library Operations Supervisor to lead the daily operations of its library with an emphasis on circulation, collection maintenance, and customer service .
This position offers an excellent opportunity to provide front-facing customer service within a prestigious library system, while overseeing and supporting library staff and student assistants.
You will get to partner with many others at Penn State Lehigh Valley and across the Pennsylvania State University Libraries as you support our students, faculty, and campus – giving you the opportunity to learn from and/or offer guidance to fellow employees.
Responsibilities include but are not limited to:
- Facilitate and lead the daily operations of the library including coordination of circulation, reserves, interlibrary loan, acquisitions, catalog maintenance, and collection maintenance
- Supervise library staff (i.e., hire, schedule, train, and conduct performance management) including a few full-time and part-time staff and several student employees
- Provide outstanding customer service to students, faculty, and community users (e.g., answering questions; resolving concerns; instructing patrons in technology, systems, and equipment; and administering policies for library users)
- Develop and implement operational procedures
- Collaborate with the Head Librarian on planning, implementing, and evaluating unit priorities including analysis and improvement of library services and assisting with projects and initiatives that advance library priorities
- Monitor budgets including ordering and reconciling supplies purchases, forecasting and budget planning
- Maintain records , compile and analyze data, prepare reports, develop and maintain process documentation
- Represent the library and the campus by serving as the primary contact with selected Penn State units and through service on committees
- May engage in other initiatives and projects depending on the skills and interests of the successful candidate and the needs of the department
Joining a small yet impactful and supportive team, the Library Operations Supervisor will work independently and collaboratively to complete the above responsibilities.
Library staff are also cross trained to complete duties in multiple areas as needed.
To perform the essential functions of this position, the Library Operations Supervisor will regularly move around the library and physically manage collections and equipment (e.g., carrying, shifting, and shelving books; pushing book carts; handling laptops), with or without reasonable accommodation.
Work Location & Schedule:
The Penn State Lehigh Valley Library’s current hours of operation during the academic year are from 8 a.m. to 7 p.m. Eastern from Monday through Thursday and 8 a.m. to 4 p.m. Eastern on Friday.
The Library Operations Supervisor will be expected to regularly work shifts which provide consistent afternoon and evening coverage . Work schedules will be established in consultation with the Head Librarian and may vary to meet operational needs (e.g., during the summer and student breaks).
Infrequent weekend work may be required to support library events.
Important Note: This position requires regular on-site work.
Qualifications:
Required Qualifications:
- Committed to providing excellent customer service; demonstrated ability to be adaptable, flexible, and patient with customers and staff
- Excellent interpersonal skills; inclusive and respectful when working with others
- Effective verbal and written communication skills
- Ability to stay organized with a high attention to detail and accuracy while multi-tasking
- Experience providing leadership or guidance to others, demonstrated through formal supervisory responsibilities or by serving as an informal team lead or go‑to resource for questions and problem-solving
- Ability and willingness to learn job-related software Proficiency with Microsoft 365 tools or comparable software used for communication, documentation, and spreadsheet management
Preferred qualifications:
- Experience working in a library setting, utilizing library systems (strongly preferred)
- Experience working with circulating technologies Experience managing departmental budgets
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
If filled as Library Operations Supervisor - Senior Supervisor, this position requires:
Bachelor's Degree
6+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
None

If filled as Library Operations Supervisor - Supervisor, this position requires:
Bachelor's Degree
3+ years of relevant experience; or an equivalent combination of education and experience accepted
Required Certifications:
NoneImportant Application Instructions :
Applicants must submit a cover letter addressing their interest and relevant experience, in addition to a resume.
Additional Information:
The Pennsylvania State University Libraries is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.
This position will report to the Head Librarian of the Penn State Lehigh Valley Library.
The Penn State Lehigh Valley Library provides the Penn State Lehigh Valley campus community with access to all resources and services offered by the Penn State University Libraries – one of the Top 10 research libraries in North America.
Penn State Lehigh Valley is located in Center Valley, Pennsylvania. The Allentown–Bethlehem–Easton metropolitan area, which includes the Lehigh Valley, is Pennsylvania's third-most populous metropolitan area after Philadelphia and Pittsburgh.
The Lehigh Valley is a historically rich and economically vibrant area.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $44,628.00 - $71,340.00.Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page .
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines
State Operations Manager Jobs by Experience Level
See All 53 State Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find State Operations Manager JobsState Operations Manager Job Market
Who's Hiring
- State Farm16
- Belle5
- Aramark3
- FirstEnergy3
- Alo2
Top Industries Hiring
- Insurance
What Employers Look For
The qualifications that appear most often in state operations manager jobs.
- 5 to 10 years of progressive operations management experience across multiple sites or regions
- Demonstrated experience managing P&L, budgets, or cost-center accountability at a state or regional level
- Proficiency with enterprise resource planning systems and operational reporting tools
- Knowledge of state or federal regulatory compliance relevant to the industry (healthcare, utilities, government contracting)
- Bachelor's degree in business administration, public administration, operations management, or a related field
- Experience building and leading cross-functional teams of 10 or more across geographically distributed locations
Tips for Your State Operations Manager Job Search
Quantify multi-site scope on your resume
State operations manager roles are won or lost on scope. List the number of locations, counties, or districts you managed, the size of your direct and indirect reports, and any budget you owned. Hiring managers scan for these numbers fast.
Tailor your resume to the vertical
A state operations manager resume for a Medicaid managed care company reads differently from one targeting a utility or a logistics firm. Pull the exact compliance language and regulatory frameworks from each job posting and mirror them in your work history and skills sections.
Apply early to roles that fit
Migrate Mate lists state operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by governance model
Some state operations manager roles report to a VP of Operations, others report directly to a state agency director. Filter for postings that match your preferred reporting structure, since the interview and expectations differ significantly between corporate-hierarchy and public-sector-adjacent roles.
Prepare a cross-functional influence story
Interviewers for these roles consistently probe how you drove outcomes without direct authority over every team involved. Prepare two or three concrete examples where you aligned legal, finance, field, and HR teams toward a shared operational goal under a tight deadline.
Negotiate scope before you negotiate salary
Before accepting an offer, clarify which states, regions, or program lines fall under your authority and whether that scope is set to grow. Titles that look equivalent on paper can carry very different levels of accountability, and that affects your next move.
State Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most state operations managers?
The most active employers for state operations managers right now are State Farm, Belle, and Aramark, and the most openings are in Georgia, Pennsylvania, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Demand is especially consistent in healthcare, managed care, and government services contracting.
How many state operations manager jobs are remote?
About 67% of state operations manager openings are fully remote or hybrid as of November 2026, with remote arrangements more common in roles focused on program oversight, compliance reporting, and policy implementation than in roles requiring regular field presence across physical locations.
How do you become a state operations manager?
Start by building multi-site or cross-functional team leadership experience in an operations, program management, or field operations role. Move into roles with increasing geographic or regulatory scope, ideally within a single industry vertical so you develop sector-specific compliance fluency. A bachelor's degree in operations, business, or public administration is the standard baseline, and an MBA or relevant certification accelerates the path to senior-level postings.
Can you get a state operations manager job with limited experience?
Direct hiring into the title with no operations leadership background is rare, but stepping into the role is achievable if you've led a regional team, managed a compliance-heavy program, or held a district or area manager title in a regulated industry. Employers in state government contracting and healthcare are more likely to consider candidates from adjacent titles if you can demonstrate measurable outcomes across a multi-location or multi-stakeholder environment.
What does the state operations manager interview process look like?
Most processes run three to four rounds: an initial screen with HR or a talent partner, a behavioral interview focused on cross-functional leadership and regulatory situations, a case or scenario exercise testing your approach to operational problems at scale, and a final round with a VP or executive sponsor. Some employers add a presentation where you outline a 30-60-90 day operational plan for the state or region.
Where can I find and apply to state operations manager jobs?
You can find and apply to state operations manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles that match your industry background and seniority level, then apply directly to each listing that fits.
See All 53 State Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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