STEM OPT Application Support Engineer Jobs
Application Support Engineer roles qualify for STEM OPT when your degree is in a CIP-coded STEM field, giving you up to 24 additional months of work authorization beyond your initial OPT period. Employers must be enrolled in E-Verify to hire you, and you'll need a signed I-983 training plan before your extension starts.
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Job Description:
Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.
Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.
Essential Duties:
- Manage stakeholder expectations by analyzing expectations and requirements.
- Continually assess end user workflows and identifies area for personalization or build improvements.
- Identify project issues and risks and resolve or escalate as appropriate.
- Ability to research complex problems and formulate appropriate plans.
- Collaborate effectively with colleagues to complete tasks.
- Lead or actively participate in meetings.
- Provide recognized knowledge of product features, functionality and utilization of the application software.
- Provide instructor led classroom and one on one training to end users.
- Develop interactive training modules in learning management system.
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.
- Participate in disaster recovery initiatives.
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
- Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.
- Provide assigned on-site support during go-lives and system upgrades.
- Provide 24/7 support when scheduled.
- Ensure that applicable training documentation and/or manuals are available to trainees.
- Assist in developing and maintaining test scripts to reflect proposed workflow solutions.
- Maintain documentation on the organization’s file share platform.
Qualifications
- Minimum of a Bachelor’s degree and two years related experience, or two years’ direct healthcare experience in lieu of a degree.
- Appropriate certification or licensure (if applicable) required.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
Summary
Job Description:
Baptist Health is looking for an Application Support Analyst - Intermediate to join our team! This is a remote work position that requires residency in KY or IN.
Under general direction, responsible for application training and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, testing, training and at the elbow and phone support. Participates in application deployment and procedure documentation. Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use. Under supervision may act as project coordinator on projects that may or may not have system-wide implications.
Essential Duties:
- Manage stakeholder expectations by analyzing expectations and requirements.
- Continually assess end user workflows and identifies area for personalization or build improvements.
- Identify project issues and risks and resolve or escalate as appropriate.
- Ability to research complex problems and formulate appropriate plans.
- Collaborate effectively with colleagues to complete tasks.
- Lead or actively participate in meetings.
- Provide recognized knowledge of product features, functionality and utilization of the application software.
- Provide instructor led classroom and one on one training to end users.
- Develop interactive training modules in learning management system.
- Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve simple problems.
- Participate in disaster recovery initiatives.
- Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
- Resolve or triage support calls as first tier support for all Baptist Health Medical Group locations.
- Provide assigned on-site support during go-lives and system upgrades.
- Provide 24/7 support when scheduled.
- Ensure that applicable training documentation and/or manuals are available to trainees.
- Assist in developing and maintaining test scripts to reflect proposed workflow solutions.
- Maintain documentation on the organization’s file share platform.
Qualifications
- Minimum of a Bachelor’s degree and two years related experience, or two years’ direct healthcare experience in lieu of a degree.
- Appropriate certification or licensure (if applicable) required.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
See all 43+ STEM OPT Application Support Engineer Jobs
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Get Access To All JobsTips for Finding STEM OPT Authorization as an Application Support Engineer
Verify your degree's CIP code eligibility
Check your STEM degree against the official DHS STEM OPT Designated Degree Program List before applying. Degrees in computer science, information systems, and engineering typically qualify, but confirm your specific CIP code with your DSO to avoid a denied extension.
Filter job searches by E-Verify enrollment status
Application Support Engineer roles at non-E-Verify employers are off-limits for STEM OPT. Use Migrate Mate to search roles filtered for E-Verify-enrolled employers so you don't waste time pursuing positions that can't legally hire you on a STEM OPT extension.
Negotiate your I-983 training plan before accepting an offer
Get the I-983 conversation on the table during offer negotiation, not after signing. Application support roles must show a clear connection between your daily tasks and your STEM degree field, so bring a draft training plan to show the hiring manager what USCIS requires.
Target employers with established OPT onboarding workflows
Mid-size SaaS and enterprise software companies that regularly hire engineers often have HR teams familiar with I-983 requirements and E-Verify processes. Ask recruiters directly whether they've onboarded STEM OPT students before to gauge how smooth your start date will be.
Apply 90 days before your OPT expiration date
USCIS allows you to file your STEM OPT extension up to 90 days before your current EAD expires. Filing early protects your cap-gap coverage if you're also pursuing H-1B visa sponsorship and prevents an authorization gap that would force you to stop working.
Use OFLC Wage Search to benchmark your offer against prevailing wage
Application Support Engineer salaries vary by metro area and experience level. Run an OFLC Wage Search lookup using SOC code 15-1232 before accepting an offer so you can identify whether the compensation aligns with what the DOL considers the prevailing wage in your location.
Frequently Asked Questions
Does an Application Support Engineer role qualify for STEM OPT?
Yes, if your degree is listed on the DHS STEM OPT Designated Degree Program List. Degrees in computer science, information systems, software engineering, and related CIP-coded fields typically qualify. The role itself must also directly relate to your degree field, which your DSO confirms when approving your I-983 training plan. Confirm your specific CIP code with your DSO before applying.
How does the E-Verify requirement affect my job search for Application Support Engineer roles?
Every employer that hires you on a STEM OPT extension must be enrolled in E-Verify, regardless of company size or industry. If an employer isn't enrolled, they can't legally extend your authorization, and you'd need to find a different position before your initial OPT expires. Migrate Mate filters Application Support Engineer listings by E-Verify status so you can focus only on eligible employers from the start.
What should my I-983 training plan include for an Application Support Engineer position?
Your I-983 must connect your daily work tasks directly to your STEM degree's learning objectives. For Application Support Engineer roles, that typically means documenting how troubleshooting enterprise systems, writing technical documentation, or managing incident workflows builds on your degree coursework. USCIS reviews this document, so vague job descriptions won't satisfy the requirement. Your employer's manager and your DSO both sign off before you submit.
What happens to my STEM OPT authorization if I'm selected in the H-1B lottery?
If your H-1B petition is filed before your STEM OPT EAD expires and you're cap-selected, cap-gap protection automatically extends your work authorization through September 30 of the fiscal year the H-1B takes effect. You can continue working as an Application Support Engineer during that gap without interruption, as long as your employer maintains their E-Verify enrollment and your petition remains pending or approved.
Can I switch Application Support Engineer employers during my STEM OPT extension?
Yes, but you must report the change to your DSO within five business days and complete a new I-983 training plan with the new employer. The new employer must also be enrolled in E-Verify. Your EAD card remains valid for the duration of the authorized period, but working for a non-E-Verify employer, even briefly, violates your STEM OPT terms and can trigger status issues.